Hours of Operation
Mon - Fri, 8:30am - 8:00pm EST
1-888-425-6739
Option 1
Mon - Fri, 8:00am - 8:00pm EST
1-877-755-6739
Option 1 English, 2 French, 3 Spanish
Mon - Fri, 9:00am - 5:00pm EST
Option 2
001-800-425-6739-0
Option 1, 1
Mexico
001-800-514-6739
1-905-940-5355
One of our service team will be happy to provide you with an answer.
What type of question do you have?
I have a pre-sales question to help me with product selection, or I need assistance to place an order or help with an order I have already confirmed.
I need configuration or troubleshoot assistance with a product I already own.
I need help with an in-warranty replacement or details on an out-of-warranty repair, getting a part replaced, or to discuss general issues.
I need help to return a product for refund that I have purchased directly from the Lorex website within the last 30 days.
I would like to leave feedback about a Lorex product or service, or tell a story about an experience I have had using Lorex products.