9 Account Settings

Use the Account Settings menu to change your Lorex Home username, password, associated email address, as well as set preferences for push notifications.

Account Information: Change your Lorex Home username, associated email, or change the region used for device time zones.

Security: Change your Lorex Home account password (see 9.1 Changing Lorex Home Password for details), export account information (see 9.2 Exporting Account Settings for details), or delete your account.

Notifications: Toggle notifications from all devices on/off.

Schedule: If notifications are enabled, set a schedule to disable notifications during certain times of the day. This is ideal for times of the day when you are not interested in receiving motion detection events, such as when you are at home.

About: Display app version.

Feedback: Share your ideas with us on how to improve our products.

Clear Cache: Remove temporary data. This is useful if you are unable to see recent changes made in the app, such as an updated device name.

Log Out

9.1 Changing Lorex Home Password

Change the password used for your Lorex Home app.

To change your Lorex Home password:

Launch the Lorex Home app. Navigate to the Account tab.

Tap Account Settings.

Tap Security.

Tap Change Password.

Enter your current password, then enter a new password. Tap Done when finished. This password will be used to access your Lorex Home account from now on.

9.2 Exporting Account Settings

Export account details for security purposes or for personal reference. The exported information includes your Lorex Home username, region, email, and device IDs for all your connected Lorex devices.

To export account information:

Launch the Lorex Home app. Navigate to the Account tab.

Tap Account Settings.

Tap Security.

Tap Export Account Information.

Your account information is summarized on screen. Tap Export.

Enter the email address you would like to send the export to, then tap Next.

An authentication code will be sent to the email you entered in the previous step. Log into the email address and copy the authentication code into the Lorex Home app to complete the account export.

	Note
If you have manually disabled notifications on certain channels, those preferences will be kept while notifications are turned on.

	Note
Changing the password for your Lorex Home account will not affect passwords used for your Lorex devices. To change your Lorex product’s password, see 7.2 Changing Device Password .

	Note
If you have forgotten your current password, you may log out and use the Forgot Password? link on the login screen. A verification code will be sent to your email address, which will let you reset your Lorex Home password.