13  FLIR Client 12‎ for PC / Mac

FLIR Client 12 gives you access to your security system and its settings over the Internet using a PC or Mac computer. The software is available as a free download from the Lorex by FLIR website.
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13.1  Minimum System Requirements

Table 13.1  PC Users

Description

Minimum Requirement

CPU
Intel® Core™ i3 CPU
Operating System
Windows 7 or above
Memory
4GB RAM or above
Video
512MB video RAM or above
Network (LAN)
10/100/1000M
Network (WAN)
400Kbps upload speed
Browser
Internet Explorer 11 or above

Table 13.2  Mac Users

Description

Minimum Requirement

CPU
Intel® Core™ i5 CPU
Operating System
Mac OSX 10.12.1 or above
Memory
4GB RAM or above
Video
256MB video RAM or above
Network (LAN)
10/100/1000M
Network (WAN)
400Kbps upload speed
Browser
Safari 10.0.1 or above

13.2  Installation

To download and install FLIR Client 12:

13.3  Logging In

When you open FLIR Client 12, you will have to log in using your DVR credentials before accessing the system.
To log into the DVR using FLIR Client 12:
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13.4  FLIR Client 12‎ Live Viewing Overview

Overview of the controls in FLIR Client 12.
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13.4.1  Channel List

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13.4.2  Color Controls

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13.4.3  PTZ Controls

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13.5  Playback & Search

Search for and play back video recordings using FLIR Client 12.

13.5.1  Search for Recordings

To search for recordings:
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13.5.2  Playback Controls

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13.5.3  Using Video Download

13.6  Remote Settings Menu — Configure DVR‎ Settings with FLIR Client 12‎

You can access most of the DVR’s functions using FLIR Client 12.

13.6.1  Copying Channel Settings to Another Channel

Some menus allow you to copy one channel’s settings over to other channels to save time.
To copy settings to another channel:
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13.6.2  Changing a Camera’s On-Screen Display (OSD)

Edit camera channel names and whether or not to include recording time and channel name on the on-screen display.
To change a camera’s OSD:
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13.6.3  Setting up Covert Recording

Covert recording allows you to hide channels from the live view of the DVR while continuing to record video. You will also be able to see covert channels when viewing remotely using a computer or mobile app.
To enable Covert recording:
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13.6.4  Configuring Privacy Zone(s)

A privacy zone blocks out a portion of a camera image with a black box, letting you have privacy in certain parts of a camera image. You can configure up to 4 privacy zones per channel.
To configure privacy zone(s):
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13.6.5  Configuring Recording Parameters

Configure basic video recording options.
To configure recording parameters:
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13.6.6  Setting the Recording Schedule

The recording schedule determines the time periods that the system will record video during. You can set separate schedules for continuous and motion recording for the same channel.
To set a recording schedule:
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13.6.7  Configuring System Recording Quality (Mainstream and Substream)

The system uses 2 recording streams: the Mainstream is the high-quality stream used for live viewing and recording, while the Substream is a lower quality stream used for remote viewing and playback. This allows you to record high-quality video locally, as well as review video remotely with relatively low bandwidth requirements.
NVR units also support a Mobilestream for configuring another video stream used when streaming video over the Internet.
To configure the Mainstream:
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To configure the Substream:
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13.6.8  Configuring Auto Capture

You can use Auto Capture to automatically capture snapshots of a camera image at repeating intervals throughout the day or during motion events. Auto Capture can help to conserve hard drive space during times when video recording is not required. By default, Auto Capture is disabled.
To configure Auto Capture:
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13.6.9  Enabling/Disabling Manual Capture

Manual Capture allows you to quickly take snapshots from enabled channels.
To enable Manual Capture:
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13.6.10  Setting a Picture Schedule for Auto Capture

The picture schedule determines the time periods that the system will use Auto Capture during. You can set separate schedules for continuous and motion recording for the same channel.
Prerequisites:
  • You must have enabled Auto Capture on at least one channel to set a picture schedule. See 13.6.8 Configuring Auto Capture for details on enabling and configuring Auto Capture.
To set a picture schedule:
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13.6.11  Configuring Basic Network Settings

The basic network menu allows you to configure the network protocol type (DHCP or static).
To configure basic network settings:
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13.6.12  Setting up Email Notifications

You can configure the system to send email notifications about important activity from your security system. To have the option of using Lorex’s free email server (recommended) or using a different one.
To enable email notifications using the Lorex server:
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To enable email notifications using custom server information:
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13.6.13  Setting an Email Schedule

The email schedule determines the time periods that the system will send out email notifications. You can set separate schedules for motion events and system warnings per channel.
Prerequisites:
To set an email schedule:
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13.6.14  Configuring DDNS Settings

The primary connectivity option uses FLIR Cloud Services to connect to your system over the Internet without requiring port forwarding or DDNS registration. Lorex DDNS is also available as an optional connectivity option.
Prerequisites:
To configure DDNS settings:
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13.6.15  Configuring RTSP Streaming (Advanced)

RTSP streaming allows you to stream video from a specific camera using a web address. It is an optional connectivity method used by 3rd party software applications.
To connect to the video stream using VLC Media Player:
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13.6.16  Configuring Motion Detection Settings

The system supports motion detection on any connected camera. You can determine the sensitivity as well as the active area for motion detection per channel.
To enable and configure motion detection:
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13.6.17  Configuring Hard Drive Overwrite

By default, the hard drive in your unit is set to overwrite automatically, meaning that the system deletes the oldest footage when the hard drive is full to make way for new recordings. You can also select a number of days or hours the system should retain data. For example, if you select 30 days, the hard drive will begin to overwrite itself after 30 days.
To configure hard drive overwrite:
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13.6.18  Configuring PTZ Cameras

Configure PTZ cameras to be used by the system. This is for initial setup purposes only. For using already configured PTZ cameras using FLIR Client 12, see 13.4.3 PTZ Controls .
To configure PTZ cameras:
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13.6.19  Changing the Date and Time

If you need to change the date and time after completing the setup wizard, follow the steps below.
To change the DVR’s date and time:
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13.6.20  Configuring Menu Time-out Option

By default, system menus are set to time-out after a set time period, taking you back to the main menu if there is no activity.
To configure or disable menu time-out:
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13.6.21  Configuring Daylight Savings Time (DST)

Customize settings for Daylight Savings Time (DST) based on your region or preference.
To configure Daylight Savings Time:
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13.6.22  Configuring NTP

Network Time Protocol (NTP) allows the DVR to sync with an NTP time server to ensure that system time is always accurate.
Prerequisites:
  • The DVR must be connected to a router or switch on your network using the included Ethernet cable. A constant connection to the Internet is required to use NTP.
To configure NTP:
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13.6.23  Managing Users, Passwords and Permissions

Change user passwords, change permissions, or enable/disable user accounts.
To manage users, passwords and permissions:
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13.6.24  View System Information

View system information such as device ID, IP address, MAC address, model number, firmware version and more.
To view system information:
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13.6.25  View Channel Information

View channel information for each connected camera such as alias, motion detection status, mainstream and substream recording specifications.
To view channel information:
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13.6.26  View Recording Information

View recording information for each connected camera such as bitrate, recording resolution and frames per second (FPS).
To view recording information:
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13.6.27  Setting the Remote ID

If you have more than one DVR, you can use the ID function to pair the included remote control to a specific DVR.
To set the remote ID:
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13.6.28  Manual Firmware Upgrade

The system supports automatic firmware upgrades over the network to ensure your unit is always up-to-date. Your DVR must be connected to a router using the included Ethernet cable to receive automatic firmware upgrade. It is recommended to use automatic upgrade unless directed to perform a manual upgrade by technical support. For details on automatic firmware upgrades, see 12.6.6 Using Automatic Firmware Upgrade .
Prerequisites:
  • Save the .bin firmware upgrade file on your computer.
To manually upgrade the DVR’s firmware:
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13.6.29  Restoring Default Settings

Reset the DVR settings to their out-of-box state. You can choose to reset all settings at once, or just settings on specific menus. Restoring default settings does not affect recordings and snapshots saved to the hard drive.
To restore default settings:
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13.6.30  Configuring System Event Settings

Set notification options for HDD events, warnings and video loss.
To configure system event settings:
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13.7  Local Settings Menu — Set Download Location and File Type

Set the download location and file type for video recordings and snapshots taken using FLIR Client 12.
To configure download location and file types used by FLIR Client 12:
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