October 31, 2014
Location: Toronto, Canada
QR code doesn't work during setup - have to do this manually, it just freezes up... but that isn't the deal breaker, it's the nightvision... After trying everything I called in to tech support. They had no clue why my night vision was so blizzery and was pulsing. Before calling in to support, I had switched out the camera to another twice, changed cables, tried another location - nothing. the night vision sucks so badly, very grainy with lines of interference running through the image and the brightness of the image pulses dark and bright... junk... I can't imagine the cables being any cheaper - dollar store grade with power and video in one... no chance for a clear image - day time is ok, still lots of noise but it's acceptable, but any camera in perfect light will be ok... so that's not saying much. The worst part was tech support, a young guy, no clue what it could be - had to put me on hold... (after holding 40 minutes) finally comes back and says it's the ambient light. If there is ambient light while the camera is in night vision, it will get like that... I told him, whaa, you mean everyone who installs this camera in an urban setting will get this... he didn't know what to say. I asked him, so there is no chance on fixing this before I have to return it, he said no. it bothers me because almost any house in a residential neighborhood will have street lights, or neighbor's lights on... how can this camera not be able to adjust for that? but instead pulse and create static lines. If I install the camera indoors, even in the dark, it's ok... so if you need this setup for indoors, go for it... but to cover your front yard... junk. Day camera 7/10 Nightvision 3/10 (you can still make out the scene) - got a good deal online but... you really do get what you pay for. If having a relatively sharp night vision is important to you. look elsewhere. My neighbor installed a swann system, he says there is no such thing on his but he paid a few hundred more... and it's 1080p with clear night time.. it's a shame, that any camera maker, would find this nightvision sensor acceptable for sale.