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2K IP camera security system with 16-channel NVR

HDIP1666VW

NEW PRODUCT

4.3
27
(27 reviews)
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$2,639.99

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2K camera security system with 16-channel NVR, 12 cameras and a 3TB hard drive

HDIP1666DW

Experience the next generation of IP camera systems with this web exclusive bundle from Lorex. The HDIP1666VW features our 2K, 16-channel NR800 network video recorder (NVR). Accompanying this NVR is twelve 2K resolution IP bullet security cameras. Space for four additional IP cameras is there for when your monitoring needs evolve.

HDIP1666VW

SPECIFICATIONS

16

CHANNELS

2K NVR can support up to 16 cameras

12

CAMERAS

12 x 2K IP bullet cameras

140FT

NIGHT VISION

Maximum night vision

3TB

HARD DRIVE

Maximum Capacity 4 x 6TB hard drives

2K (4 megapixel) network security monitoring
 

2K surveillance monitoring

Security monitoring in 2K quality leaves nothing to the imagination. It can be the difference in identifying vital details such as license plate numbers or faces. The LNB4321B security camera uses an advanced 4-megapixel image sensor while the LNB3373SB bullet camera uses a 3-megapixel image sensor. This allows them both to capture smooth 2K resolution video at 20 frames per second. Both types of IP cameras in this bundle also utilize 3D digital noise reduction (DNR) technology to filter noise from your image (day and night) for a cleaner, more accurate image.

HDIP or MPX?

Choosing the right security system

differences between Lorex MPX analog HD security systems and Lorex NVR security systems
MPX or IP? What security systems to choose? analog or digital?
Plug-and-play simplicity with Power over Ethernet technology

Plug-and-play installation with PoE technology

Lorex is proud to offer do-it-yourself IP camera systems. The HDIP1666VW web exclusive bundle is no exception. A simple plug-and-play setup will have your security system up and running in minutes. This is accomplished with power-over-ethernet (PoE) technology. Each IP camera needs only a single cable run to connect to your NVR camera. This cable provides both power and video transmission. Extend your coverage up to 300ft / 91m with this all-in-one cable (click here to purchase extension cables). A digital IP system such as this can incorporate a PoE switch, which allows you to extend and minimize the amount of cabling required for larger properties.

Access your security system from anywhere in the world with FLIR Cloud connectivity

Remote mobile viewing with FLIR Cloud™

Always have your security system at your fingertips with the FLIR Cloud™ app for your mobile device or personal computer. Connect your DVR to FLIR Cloud™ and securely access your system no matter where you are in the world. See what your cameras see or watch recorded playback all from the palm of your hand. Customizable features such as push notifications and instant email alerts for motion-triggered events will keep you up-to-date to any movement on your property.

Works With

Stay protected even while you sleep

Remain vigilant even when night falls with Lorex’s color night vision (CNV) technology. The LNB4321B IP security camera will deliver full color video (even in low-light conditions) to provide an extra level of visual detail that may help identify people or objects through the night. Though not in full color, the LNB3373SB’s high-powered infrared LEDs will still provide you with detailed night vision footage up to 140ft. (Click for video)(Click for video)

LNB3373B night vision security camera
LNB4321B Night Vision Range
LNE4322B weatherproof & vandal resistant IP cameras

Weatherproof and vandal resistant IP security cameras

The LNB4321B and LNB3373SB IP cameras are extremely rugged and can fend for themselves all year long. Versatile ceiling or wall mounting options make it possible to place cameras where you need them most - indoors and outdoors. With an IP66 weatherproof rating, your cameras can endure heavy rainfalls and temperatures as low as -4°F (-20°C). Heavy-duty (yet durable) metal housing makes these cameras a safe choice for indoor and outdoor surveillance monitoring.

LNB3373B

LNB3373SB

Heat Rating

140°F | 60°C

Heat Rating

Cold Rating

-22°F | -30°C

Cold Rating

LNE4322B

LNB4321B

Heat Rating

140°F | 60°C

Heat Rating

Cold Rating

-22°F | -30°C

Cold Rating

Security grade hard drive for high workloads

Save footage to the heavy-duty 24/7 security certified hard drive

The HDIP1666VW security system features a 3TB security certified hard drive engineered to manage the constant demands of surveillance monitoring. Rely on this professional grade HDD to safely store weeks (or even months) of security footage. Program scheduled recording times or record at a lower resolution to extend recording space. The motion-triggered recording option can also save additional storage space by recording only when movement is detected.

Image resolution comparison

2K 4mp Comparison Chart
  2K HDIP HD 1080 Digital IP HD 720 Digital IP HD 1080 Analog BNC HD 720 Analog BNC
Recording 4mp (2688×1520) Full 1080p HD (1920x1080) 720p HD (1280x720) Analog 1080p HD (1920x1080) 720p HD (1280x720)
Platform 2K NVR systems 1080p HD NVR systems 720p HD NVR systems 1080p HD DVR systems 720p HD DVR systems
Video Digital IP / RJ45 connection Digital IP / RJ45 connection Digital IP / RJ45 connection Analog BNC / RG59 connection Analog BNC / RG59 connection
Power PoE (Power over Ethernet) PoE (Power over Ethernet) PoE (Power over Ethernet) Standard DC power Standard DC power
Installation Connect cameras to NVR or to router/LAN Connect cameras to NVR or to router/LAN Connect cameras to NVR or to router/LAN Cameras require wired connection to DVR Cameras require wired connection to DVR
Resolution 2K = 4 megapixels 1080p = 2 megapixels 720p = 1 megapixels 1080p = 2 megapixels 720p = 1 megapixels
 

NVR Network Video Recorder

Security NVRs will connect to IP cameras using CAT5 network cables and will store pre-compressed video footage from IP cameras.

2K Super HD Resolution (2×1080p Full HD)

2K resolution offers twice the resolution of 1080p with approximately 2000 horizontal pixels. This new level of details will vividly improve the video quality of your security footage.

24/7 100% Duty cycle hard drive pre-installed

The hard drives are designed to work in a security environment, including simultaneous recording & playback from various streams.

FLIR Cloud Connection and Apps

FLIR Cloud will help simplify and organize your life by keeping track of all your security cameras from anywhere in the world on any iPhone®, iPad® or Android® devices.

ONVIF Compliant

ONVIF is an open standard protocol for IP Network Cameras to communicate easily with Network Video Recorder (NVR) devices.

FEATURES

HDIP1666VW

NR8163

16 channel, digital HD 1080p security NVR:

  • Full high definition 1080p recording
  • Real-time recording at 30fps per channel
  • 16 built-in PoE (Power over Ethernet) ports providing video and power on a single Ethernet cable
  • Automatically detects compatible IP cameras in the network1
  • 24/7 security-grade pre-installed hard drive2
  • H.264 video compression2
  • Expandable high capacity storage
  • Mirror hard drive recording - secure your recordings by backing up footage to an internal hard drive at the same time as recording to the primary hard drive3
  • Pentaplex operation - view, record, playback, backup & remotely control the system simultaneously
  • Simultaneous playback and live view on the same screen4
  • Selectable area digital zoom in live view and playback
  • Dynamic click-and-drag camera channel assignment
  • Flip and mirror camera view settings
  • Convenient front panel button controls
  • Accurate time stamps with NTP & daylight savings time
  • Instant USB backup of live video from selected camera
  • Dual video outputs (HDMI & VGA) to connect multiple monitors
  • HDMI output (HDMI cable included) for simple connection to HD TVs
  • Keep up to date with automatic firmware upgrades5
  • 3-step remote view with FLIR Cloud™6
  • PC and Mac compatible7
  • Free iOS and Android compatible apps with live viewing, playback, video recording, and snap shot7
  • Dedicated iPad app with multi-channel live viewing and playback7
  • Push notifications of motion events
  • Instant email alerts with snap shot attachment
  • Dual streaming to conserve bandwidth
  • Continuous, scheduled and motion recording

Each NR8163 Includes:

1 × NVR
1 × AC power cable
1 × Remote control
1 × USB mouse
1 × Ethernet cable
1 × HDMI cable
Quick start guides

1. Compatible with Lorex 1080p 2MP / 3MP / 4MP PoE HD IP cameras only. For a list of compatible cameras, please visit www.lorextechnology.com/support.
2. Recording time may vary based on recording resolution & quality, lighting conditions and movement in the scene.
3. Mirror recording requires a second hard drive (not included) to be installed in the NVR. Mirrored hard drive must be as large or larger than the primary hard drive to backup all recordings. Backup begins from when the mirrored hard drive is installed and configured.
4. Instant playback feature available on one camera at a time during live view (when in quad or multiple live camera viewing mode).
5. Both firmware and software must be updated to latest version to ensure remote connectivity. Firmware updates are pushed to the NVR automatically over the Internet (available at www.lorextechnology.com). Always update to the latest software after upgrading the NVR firmware.
6. Requires a high speed internet connection and a router (not included). A minimum upload speed of 2Mbps is required for the best video performance. Up to 2 devices may connect to the system at the same time.
7. For the latest list of supported apps and devices, please visit www.lorextechnology.com/support.

LNB4321B

Weatherproof 1080p HD Night Vision IP Security Camera Features:

  • High definition 4mp image sensor delivers double the detail of 1080p1
  • 4mp Super HD video recording provides superior quality for reviewing fine details in heightened resolution
  • Color Night Vision™ provides full color images at night, letting you identify objects and people more accurately than in black & white2
  • IR night vision range up to 130ft (40m) in ambient lighting and 90ft (27m) in total darkness3
  • ClearNight imaging for improved low light performance and improved recording efficiency
  • True High Dynamic Range (HDR) improves image clarity in high-contrast lighting, revealing details in extremely bright and dark areas of the image
  • Intelligent compression saves recording space by optimizing video performance based on available bandwidth
  • Wide angle 83° field of view (horizontal)
  • Ceiling / wall mountable
  • Simple camera installation using a single Cat5e cable with Power over Ethernet (PoE)
  • UL-compliant cable suitable for surface and in-wall installation
  • Extend the camera's video and power with a single Ethernet cable up to 300ft (91m) from the recorder
  • Single-screw bracket adjustment for faster installation
  • Cold climate capability (-22°F / -30°C)
  • Weatherproof for outdoor & indoor installation (IP66 Rated)4

Each LNB4321B Includes:

1 × IP Bullet Camera
1 × Mounting Kit
1 × 60ft Ethernet Cable

1. Compatible with all Lorex HD NVRs except for LNR100 (LNR110 supported), LNR200 & LNR300 Series. For the most up-to-date list of compatible recorders, visit www.lorextechnology.com/support
2. Full color nighttime video typically switches to black & white IR night vision below 1 lux to ensure optimal low-light image quality.
3. Stated IR illumination range is based on ideal conditions in typical outdoor night time ambient lighting and in total darkness. Actual range and image clarity depends on installation location, viewing area, and light reflection / absorption level of object. In low light, the camera will switch to black and white.
4. Not intended for submersion in water. Installation in a sheltered location recommended.

LNB3373SB

3 megapixel Indoor/Outdoor Security Camera with Motorized Lens

  • High definition 3MP image sensor delivers 50% more detail than 1080p HD1
  • 3× optical zoom lens for viewing adjustment from the recorder or your mobile device
  • Night vision range up to 140ft (43m) in ambient lighting & 90ft (27m) in total darkness2
  • 3D DNR Digital Noise Reduction for clear accurate images
  • Weatherproof for outdoor & indoor installation (IP66 Rated)3
  • Vandal resistant design with cable pass through bracket
  • Remotely adjustable 33° to 93° field of view
  • Simple installation with Power over Ethernet (PoE) using a single network cable for video, power and zoom commands
  • Expand your coverage with camera Ethernet cable up to 300ft (91m) from the NVR

Each LNB3373B Includes:

1 × IP Bullet Camera
3 × Mounting Screws
3 × Drywall Anchors
1 × Mounting Template
1 × Allen Key
1 × 60ft Ethernet Cable

1. Compatible with all Lorex HD NVRs except LNR200, and LNR300 Series. LNR100 supported at 1080p resolution. For a complete list of compatible recorders, please visit www.lorextechnology.com
2. Stated IR illumination range is based on ideal conditions in typical outdoor night time ambient lighting and total darkness. Actual range and image clarity depends on installation location, viewing area, and light reflection / absorption level of object.
3. Not intended for submersion in water. Installation in a sheltered location recommended.

All trademarks belong to their respective owners. No claim is made to the exclusive right to use the trademarks listed, other than the trademarks owned by Lorex Corporation. We reserve the right to change models, configurations or specifications without notice or liability. Product may not be exactly as shown. Images are simulated.

VIDEOS

HDIP1666VW

REVIEWS

HDIP1666VW

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1 out of 27

Kimberly

on

September 1, 2016

Location: Fairmont, WV

This system is perfect for out high stakes testing center. It allows us to view test takers in a less intrusive manner while providing us with the necessary footage to review if needed. The customer service tech. were wonderful in helping us to select a system that is suited to our exact needs. Thank you Lorex

2 out of 27

Dave

on

August 9, 2016

Location: Delaware

I had this IP camera system installed last fall. It has been working pretty well. The resolution is nice, as you would expect for 2.1 MP cameras. To get even better resolution, I added PTZ cameras. If I had to do it all again, I would have installed all PTZ cameras. The ones that come with this system are all fixed, but they do have the night vision, which my PTZ cameras do not. The advantage of the PTZ cameras is that you can pan and adjust them as needed. You would have to get a ladder and climb to the roof if you want to adjust the fixed ones. My NVR died about 6 months in, but Lorex tech support were awesome and sent me a new one. I like the IP cameras because they have power over ethernet (POE) so you don't have to supply them with another electrical power source. The system itself is pretty complicated and I spent some time reading the manuals and looking at You Tube videos. I had the cameras installed by a professional who ran the wires across my attic and mounted them. I was on my own for the configuration of the cameras. I had to call tech support a few times too when something didn't work right, and they are very good and helpful. I would buy this system again. If you have the resources, invest in the highest quality system that fits your needs.

3 out of 27

Omar

on

April 2, 2016

Location: Bakersfield

Very happy with this system. Good quality and reliable. Would definitely recommend. Thanks lorex

4 out of 27

JR

on

March 4, 2016

Location: Birmingham, AL

Purchased this system mid February 2016.

The UPS driver kept all the boxes in the pouring rain. Since I already had a video security system I thought it necessary to open the wet boxes right where they were left in full view of the cameras to inspect for damage. I was mostly concerned with the NVR since the cameras are all waterproof. Upon opening I also find inventory and found that 3 cameras were missing from the shipment. Once I decided there was no water damage I immedietly contacted Lorex Customer Support about the missing cameras. I informed them that I made a video from the time it was dropped off in the rain to the time I finished inventory/ inspection and moved them inside. I also told them the video was meant towards UPS if I needed to submit a damage claim. I called on a Thursday and in 4 days had the replacement cameras! Outstanding Customer Support.

At this point I only have 8 cameras connected because I am also taking down the old camera system at the same time, along with the size of my house. I had a couple of problems, one was a glare during night vision, and the other was a camera that was all black during night vision. I contacted Tech Support and once again had outstanding Customer Support. The first (glare) problem was just an angle issue. It was aimed to much at my brick home and the reflection from the LEDs was causing interference. Problem solved as soon as I changed the angle during night. Problem 2 was the (black) camera. I had two other cameras looking in the direction of this camera ant their IRS caused it to not function. I removed it, took it into a dark room and it worked. Since I had 6 of LNB3321B I placed one if those in its place and now my driveway and garage is nicely lit. I do not have color night vision fun to the fact I do not have any ambient light. My home is in the woods, no street light. However when I turn on my garage outside light it turns to color in a few seconds. Just remember to have CNV you have to have some light.

I am 100% satisfied with my new system, it is a difference between night and day from my old DVR. I have installed over 100 old DVR systems and this new technology using NVR with HD is a much needed improvement. Lorex has made this technology affordable. Lorex Customer Support is Superior to my previous mfg that claimed "free 24/7/365 Tech Support" but then once they hit their name would only support licensed installers of if I wanted to pay per call!

Hopefully this review will help someone out.

5 out of 27

Jacob

on

February 28, 2016

Location: Florida

Ok I am that person who reads reviews on everything, and a lot of the time don't leave a review. Well this time I have too. This is a great system. Went from a Revo system to the Lorex and wow what a major improvement. Most of the cables were to short for my building so I bought a box CAT6 wire and made my own (which is not hard to do). The setup for remote viewing was SO EASY. If you are looking for a system that is super clear and really a good price for the quality then this system would be it. Spend the extra money on the HD IP system, you will not be disappointed.

6 out of 27

MVP

on

February 4, 2016

Location: Nebraska

The picture quality is good. The 60 ft cables were too short for me to run to connect my cameras. I think Lorex should include at least 100 ft cables for customers so that they won't have to buy longer cables elsewhere. Or give customers a choice to choose the length of the cables for their system.

7 out of 27

Pablo

on

February 4, 2016

Location: SF Bay Area

My package arrived intact with all of the components as ordered. The 1080P cameras are excellent!! Color is fantastic. Tech support was very good although we had to be on hold for 10 minutes prior to them answering. Overall a great product!!

8 out of 27

Richie

on

November 19, 2015

Location: Louisiana

Please do not buy from this company. I've bought this system. When I got shipping 10 cameras were missing out of 16. I've called to complain and they've agreed they have failed to mail all 16 cameras and told me someone will call me within 24 hrs with status update. I've called after 48 hrs and I was told cameras would be mailed after 5 days. I called after 5 days and they had no answer for me and kept saying someone will call me. I've also opened 3 helpdesk tickets online and they closed them saying someone will call me. I don't know why someone will call me when all they need to do is mail my missing cameras. I've wasted $2,700.

Thank you for your feedback. We apologize for the confusion with your cameras shipping separately as they had to come from our other warehouse. We're happy you found them and all is well.

9 out of 27

Cubfanone

on

October 28, 2015

Location: Knoxville, TN

Excellent camera and NVR system. CAT5 POE cameras are super easy to install and configure. Hardest part was punching down the RJ45 connectors correctly since we didn't need the full 100 hundred foot prefab cables and in a few cases we need longer cables. The NVR recognized the cameras in about 30 second.

Not a big fan of the POE switch included for the last 4 cameras. It was a real pain to recognize and pull in those cameras. FLIR needs to build a 12 port NVR (for a 12 camera system) not an 8 port NVR with a POE switch. Got got it working but tech support had to figure it out for me. For that reason it only gets 4 stars.

10 out of 27

Bobby

on

August 14, 2015

Location: Home

Great product for the cost. Plenty of cameras to cover all necessary areas of the house!

11 out of 27

KMC

on

May 28, 2015

Location: Charlotte, NC

Fantastic system for the money!

Pros:
All cams were at the latest firmware, no need to flash them, and the NVR was only 1 version behind and very easy to update.

Cons:
NVR was silent for the first 2 days, and on the 3rd day the fan started making LOUD noises - Still trying to get a replacement fan.

Cams have a small waterproof plastic "tube" that comes with them to put over the RJ45 connecter (AWESOME) but in order to use it, you have to cut off the end of the cable, put the cable through the "tube" and then re-crimp a new RJ45 end on to it. I did this, but it added a lot of time to the install.

The interface has a few features that are not mentioned in the latest manual - I had to call and ask the helpdesk, and it took them a while to get an answer.

The interface has a few mistakes - When choosing "View 9" in the tic tac toe pattern, your choices are cams 1-8 and 9-16.
Both of those selections only look at 8 cams, not 9 and leave the bottom right of the tic tac toe pattern empty.

Overall I really like the system as a whole, and if I can get a replacement fan I'd give it a 5, but because of the problems I've had and am still having getting the fan, I'm giving it a 4 star rating.

12 out of 27

nicnicinc

on

April 27, 2015

Location: NY

I was very impressed with the quality of the cameras. I had a professional to install the camera system for me. It still took him a while to set up the cameras. However, he was not able to set up the piece for the remote access/iphone access. I am going to contact the technical support.

13 out of 27

PH

on

November 28, 2014

Location: Maryland

We recently purchased this product for a retail location. We are pleased with the quality of the video. It is new for us, but seems user friendly and was easy to install by a professional installer.
I recommend this product.

14 out of 27

James

on

September 8, 2014

Location: Saskatchewan, Canada

Excellent quality. takes a fair bit of skill to get all the benefits of this product but basic plug and play recording is quite simple.

15 out of 27

mtroadking99

on

August 27, 2014

Location: Montana

I was very impressed with the quality of the picture from such a small camera, especially, the night vision. So far I have only set up the DVR and have been testing each camera to make sure they are all functional. I tested half thus far and the night vision is incredible, you can easily make out every detail in pretty much pitch black settings. The distance for the test cameras was only 15 feet but WOW. Set up and installation has also been easy.

The only complaint I have is having to call in to the sales department, long hold times. But maybe that is because the price is right and they have lots of customers!

16 out of 27

Eddie

on

March 24, 2014

Location: Yuba City, CA

I highly recommend this 12-camera system packaged by Lorex. The cameras and NVR are manufactured by FLIR and they are high quality. The one main reason I went with this vs. the other ones here is that this is ONVIF compliant.

Trust me, you want ONVIF compliance for ease of use, compatibility, and upgrade ability down the road. We setup this camera system easily and got it up running locally and over the internet. FYI - if you upgrade to 16 cameras, your 1080p cameras will only be running at 7 fps @ 2,048 mbps. Overall, this is a great deal for the quality you are getting.

17 out of 27

on

May 29, 2013

Location: Brandon

Very Impressive technology, easy to use and set up the initial video... truly "plug and Play". I have had the units operating for 5 days or so and they work fine. Great video during the day and night. The capabilities built into the software for selecting trigger points, masking off areas you do not want to video, email alerts, etc. are refinements I am impressed with. I could not view the cameras via the internet, but had no problems via my own network, so I called their tech support. I was elevated to second level support and they were absolutely great. Everything was set up properly, however my ISP provider had a modem which was blocking two of the ports required to be port forwarded. In short the problem was identified quickly and the tech was polite, efficient and professional. I am having my ISP correct the problem and anticipate full functioning of the unit soon. Looking forward to remote viewing. Finally the Lorex website is very well designed for the user. All your warranties, purchases, Tech support and Sales "tickets" are easily accessed and navigated. Good job Lorex !

18 out of 27

on

May 29, 2013

Location: Windsor, Ontario, Canada

Was amazed at the clarity and range of the view. Requires some skill to install and getting used to all the functions does take time. The fan is quite noisy(such as a room fan) and so are the motion alarms so not recommended for a bedroom. Finding the operation manual online is also quite the task, it comes with both a mouse and a remote--but the remote has limited functions whereas the mouse does everything, but all in all am very pleased with this purchase.

19 out of 27

on

May 26, 2013

Location: California

Order arrived in two days! Great customer support service though took it took 15 minutes on hold before someone breathing was able to assist me. Clear instructions.

20 out of 27

on

May 25, 2013

Location: San Jose, CA

I purchased the system through Costco.com The system is very easy to install and setup using POE. Setting up the software was a bit tricky, but with the help of Tech Support, they were able to resolve my problems quickly. Video is very clear during the daytime and the night viewing is OK, even in complete darkness. Fan noise is OK, but not louder than any heavy duty desktop computer. Overall, I am pleased with the purchase.

21 out of 27

on

May 25, 2013

Location: Hawaii

Bought this at Costco.com plus two extra cameras. The low light performance is incredible. Daylight video is sharp. Set up was mostly easy. I would expect better literature for Mac setup, though. Had to wait half an hour on the phone before getting a tech, BUT he did fix my iPhone connection. Overall I'd recommend it to a friend.

22 out of 27

on

May 24, 2013

Location: Bonita, Florida

Daylight video very good. Night video grainy but acceptable. Easy to set up and connect master unit and android version 4.0 remote Asus tablet but having trouble with android version 2.3 smart phone. Very long wait for customer support but when I finally reached level 2 support I received excellent call back and answers to my questions from tech named Juan. Have only had unit hooked up for 2 days and customer support is obtaining cell phone equivalent to mine to trouble shoot why I am having above with the cell phone connection problem. The main unit has at least 2 fans and is noisy so I placed unit directly on carpet floor under TV monitor. Today I have been controlling unit from my wifi connected Widows8 notebook with excellent 1080p video.

23 out of 27

on

May 21, 2013

Location: Queens NY

So far it is a love and hate. I installed 1 week ago and had some issues with a housing and remote viewing on ipads and android phones. First the need for cases housings. I bought the system from costco because it said weather proof cameras and since I have to mount the cameras completely exposed I thought this would be perfect. I than found out the cameras are recommended to be mounted in a sheltered location. As this was not possible I bought housing units for them. After mounting the cameras in the boxes I had a great day time picture but at night they did not work, as they created a reflection in the glass of the boxes. I than had to remove the glass from the box and move the cameras so they extended beyond where the glass was. Once all that was done they seemed to work fine. Install of the cabling was easy and required no special skills. Second I had to call tech support for an issue with the log on from a remote source. I called and spoke to a person in India with a thick Indian accent, and I for one hate this out sourcing. This person clearly a script reader could do nothing to help with the problem. He put me on hold for the next level of support. After a 45 min. wait I was put in a queue for the next available tech to call me back. I then figured out the problem thru hit and miss tech, took about an hour and a half. I received a call back on my answering machine three days later. Now that everything is up and running and all remote viewing works, I think it as a great system for the money. I would have given this system a five star rating if not for the problems encountered above. I do hope however that if future tech help is needed that it is better than initial encounter.

24 out of 27

on

May 20, 2013

Location: Miami, FL

Received the system and on initial observation the hardware looked of good quality. Installation instructions are very clear and based on the fact that it is a POE system made the installation that much easier. Upon installation and online setup which Lorex has made very easy to do btw, the system worked perfectly fine. Crystal clear images and easy operation. Important to make sure to install the DVR in a place where the loud fan noise will not bother you, it is very loud.

25 out of 27

on

May 19, 2013

Location: Sacramento

Pros. Great picture quality. Cons. Loud fan, poor customer service.

26 out of 27

on

May 19, 2013

Location: san leandro, ca

High quality product - Good sharp picture, simplify DDNS set up with Wizar with quick networking set up guide very helpful. Little problem with Cell phone set up but may but much better other brand from COSTCO.. Little noisy cooling fan. Set up video guide is good. Will see and learn more after few more week test all the available feature

27 out of 27

on

May 18, 2013

Location: San Jose, CA.

I bought this system at Costco. Pretty easy to install and set up the hardware portion... However the software portion is little tricky... I use all Apple product including timecapsule router... Port forwarding is an issue so far.. Still has yet figured out... I was unable to use the software included in the system. Therefore, Mac user or apple faithful must be careful with this product... Video is super clear during the day.. At night is fair not that clear.. I still recommend this system.. This is my first security system and I love it so far

ACCESSORIES

HDIP1666VW

100FT Cat5e Extension Cable

CBL100C5RU-W

200FT Cat5e Extension Cable

CBL200C5RU-W

 

300FT Cat5e Extension Cable

CBL300C5RU-W

Security surveillance microphone

ACCMIC1

8-Channel PoE Switch

ACCLPS281B

Downloads

HDIP1666VW

Documentation

Software

Articles

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