Protect your home and your family with this full 1080p HD security system from Lorex. This web exclusive bundle contains our 8-channel NR800 network video recorder (NVR) paired with two 1080p bullet weatherproof IP cameras with excellent night vision range. Space for six more cameras is there to expand your security system as your monitoring needs evolve.
1080P NVR can support up to 8 cameras
2 bullet 1080p IP cameras
Maximum night vision
Maximum Capacity 2 x 6TB hard drives
Nothing will be left to the imagination thanks to full 1080p high definition security monitoring. Exceptionally smooth 30 frames-per-second (FPS) on-screen movement doesn’t miss a moment. Both IP cameras come with a wide 72° angle lens that delivers extensive video coverage. They also utilize 2D digital noise reduction (DNR) technology for a cleaner image. Don’t leave anything to question - HD quality security footage can be the difference in identifying vital details such as faces or license plate numbers.
The 1080p HDIP82 security system features a simple plug-and-play setup that uses power-over-ethernet (PoE) technology. Have your system up and running in no time by running a single cable between your NVR and each IP camera. This all-in-one cable provides both power and video transmission up to 300ft / 91m (click here to purchase extension cables). Expand your security coverage further by incorporating a PoE switch. This will help minimize the amount of cabling needed for larger installations.
Monitor your property from virtually anywhere in the world. Just download the free FLIR Cloud™ app for your smart device or computer and you will be able to securely access your security system. With iOS®, Android™ and PC options your security system will be at your fingertips whenever and wherever you need it. In-app features such as motion-triggered push notifications and instant email alerts will help you stay connected to your property - no matter where you are.
See the details you need around the clock with the LNB3143B’s infrared (IR) LEDs that can see in the dark up to 130ft / 40m in ambient lighting (up to 80ft / 24m in total darkness). SmartIR and ClearNight technologies improve close-up recognition, video clarity, and recording efficiency under the cover of night.
The LNB3143B IP security cameras are well-suited for both indoor and outdoor application. They come with an IP66 rating and can withstand the most unforgiving climates. Heavy-duty metal housing and vandal resistant cable-pass through designs offer further protection so you can count on all-season security monitoring that never stops working.
The NR800 contains a 1TB security certified hard drive. This is not same kind of HDD you would find in a personal computer. Designed to handle the high workload demands of security monitoring, this professional grade HDD can safely store weeks (or even months) of surveillance footage. The motion-triggered recording feature will save storage space by only recording if movement is detected. You can also record at a lower resolution or program scheduled recording times to save even more hard drive space.
Security NVRs will connect to IP cameras using CAT5 network cables and will store pre-compressed video footage from IP cameras.
Record and capture all the details, don't miss out anything. Full HD resolution with accurate color reproduction brings your recorded video to life.
The hard drives are designed to work in a security environment, including simultaneous recording & playback from various streams.
FLIR Cloud will help simplify and organize your life by keeping track of all your security cameras from anywhere in the world on any iPhone®, iPad® or Android® devices.
1. Compatible with Lorex 1080p 2MP / 3MP / 4MP PoE HD IP cameras only. For a list of compatible cameras, please visit www.lorextechnology.com/support.
2. Recording time may vary based on recording resolution & quality, lighting conditions and movement in the scene.
3. Mirror recording requires a second hard drive (not included) to be installed in the NVR. Mirrored hard drive must be as large or larger than the primary hard drive to backup all recordings. Backup begins from when the mirrored hard drive is installed and configured.
4. Instant playback feature available on one camera at a time during live view (when in quad or multiple live camera viewing mode).
5. Both firmware and software must be updated to latest version to ensure remote connectivity. Firmware updates are pushed to the NVR automatically over the Internet (available at www.lorextechnology.com). Always update to the latest software after upgrading the NVR firmware.
6. Requires a high speed internet connection and a router (not included). A minimum upload speed of 2Mbps is required for the best video performance. Up to 2 devices may connect to the system at the same time.
7. For the latest list of supported apps and devices, please visit www.lorextechnology.com/support.
8. Compatible with Lorex HD NVR NR800/LNR100/LNR400 series only
9. Stated IR illumination range is based on ideal conditions in typical outdoor night time ambient lighting and total darkness. Actual range and image clarity depends on installation location, viewing area, and light reflection / absorption level of object.
10. Not intended for submersion in water. Installation in a sheltered location recommended.
All trademarks belong to their respective owners. No claim is made to the exclusive right to use the trademarks listed, other than the trademarks owned by Lorex Corporation. We reserve the right to change models, configurations or specifications without notice or liability. Product may not be exactly as shown. Images are simulated.
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Location: Rhode Island
Horrendous service all around. No coordination. No communication with the customer to tell them that parts were back ordered. I got an email stating that my order was sent. No communication about some parts not being shipped yet. I opened the package to find missing items. Had a handyman scheduled to install today. After talking to 5 different people I find that the cameras for my system won't be in until next week, and that I should call back to check on the status. I asked if they could ship them next day and I was told that it's up to me to call back and check the status. I was also told that they don't send notification of items being back-ordered, BRILLIANT on your behalf, why tell the customer such important info! LET YOUR CUSTOMERS KNOW WHAT'S GOING ON IN THE FUTURE. TO OPEN UP A PACKAGE THAT IS INCOMPLETE WITHOUT NOTIFICATION OF THE SITUATION IS PATHETIC!
Our sincere apologies for any difficulty or inconvenience you may have experienced. We are making changes to this process in the future. We hope you are enjoying your system now.
Location: New jersey
I recently purchased the hdip82w and decided to add four additional cameras. So far I am very satisfied with the product. The set up is as easy as plugging the cameras in. The picture is also great. So far so good!
I had a very hard time with the nvr in this system with the first one I ordered on December 28th 2015 not working, they sent me another one and the same issues! Adj they sent out a third, here it is April 2nd and it has taken me almost 3 months to get my camera system up and working. You talk to different agents and they tell you different things, I told them I wanted expedited shipping because I had waited so long and the first agent told me It would be, then of course looking yo the tracking number after it was sent I realized it was not expedited. I called into tech support the other day to ask some questions, after being on the phone with an 18 year old girl who knew nothing she had to let me go because they were closing, she told me she would call me back tomorrow and I never heard from her again. She repeatedly put me on hold for sometimes up to 20 minutes while she had to call Canada her head office to ask questions. I like the cameras now that they are finally set up but lorex customer service and tech service are trash. I think I should be offered some money back for this craziness I've been dealing with for the past few months.
Location: Apopka, FL
I bought this system as a starter kit for my small business. Setup was a breeze and the system was up and running very easily. The mobile app is very nice for remote viewing but the alert sensitivity is triggered by bugs flying around on the stock setting of 3. I dropped it to a setting of 1 and it wouldn't even alert when a car pulled up. I tried to register the DDNS and had issues entering the mac address because the website wanted you to use a - instead of the : which I only found out by calling tech support. Even after registering the DDNS and setting it up I have yet to get it to work. The mobile app works well enough I haven't tried to find the issue yet. I have yet to setup more cameras but extremely satisfied with the system so far. The resolution is excellent as expected from a 1080p system. As for the loud system fan... it's not that bad. It just seems noisy because it runs non stop. Overall its a great system for the price and already have a friend ordering one because he was very impressed as well.
Location: Ottawa (Ontario)
System came well packaged. Setup was easy. The hardest part was running the wires to the cameras. Image quality is very good and the night vision is very good considering how dark it is outside. The DVR works well but the fan is noisy. The only issue is the water resistant connector that comes with the cameras. There is no way to install it on the ethernet wire without cutting off one of the connectors. Lorex should fabricate the wire with the connector already installed. Ordering went well but it took about 3 weeks to get the order shipped. All-in-all, a very nice system.
Location: SAN FRANCISCO bay area
absolutely worst service ever. i ordered this product with expedited shipping and they have pushed back the delivery date 6 times so far over the past month and have not contacted me to let me know even once. not even one time did they let me know that the order was delayed or that they couldn't fulfill their end of the deal by simply shipping me the product that is listed "in stock". they have failed in every possible way to simply fulfill an order.
customer service fail. hugely.
from years of experience with installing many different Lorex systems, their tech support is as impotent and as useless as their ability to fulfill a simple order.
will not be using Lorex for any security camera needs anymore, ever again.
very disappointed in their complete lack of customer service.
Our apologies for any inconvenience this may have caused. Your order was not completed successfully and was removed from our system, you were not charged of course.Please reorder online or call 1-888-425-6739 option 1 and place it over the phone. Thank you.
I bought the system to replace my second failed Q-See NVR. No one sells just the NVR, so I've ended up with 8 Q-See cameras and now 2 Lorex cameras. Since my house was already wired with Q-See camera, I just plugged them into the Lorex NVR. They came up with with no action on my part. Then I see that Q-See and Lorex use the same software with a few words and branding changed. So it has the same issues. Weird terms. For instance, Snapshot frequency is set to 1SPL. What is an SPL? Shot Per Lens? Another, In motion detect, Anti Dither and it is set to 0-600 seconds. What is Anti Dither?
As others have said, the software still relies on ActiveX plugins. That means it doesn't work with any modern browsers. For Windows 10, you have to find Internet Explorer. Yes, it is still there but Microsoft does their best to keep it obscured.
But in the end, it works. The fan is pretty noisy. I would guess about 40 db. Below conversation volume but loud enough to be annoying in a quiet room.
Location: NY, NY
The installation is straight foward, but the software written on the DVR is inane. The plug-ins that are required are BARELY supported by any browsers, and the mobile applications are clunky. The QR code feature is nice, but is over shadowed by the clunkiness of the app itself.
Hey, it records, and plays back. For what it does, its great. The extras are a bit clunky all around.
Location: Kansas City, MO
Extremely easy start to finish to get setup. Networking requires no expertise whatsoever. The software is top notch. I highly recommend this product!
Location: Royersford, Pa
Hard drive fan is very very loud even when enclosed in a cabinet or entertainment center. I had to put the DVR in a closet so we wouldn't hear the fan's noise and to be honest if this wasn't an option for me I would have returned the system. Everything else is awesome and love it otherwise. I was hoping to like it more than I do but the loud fan noise and no color option other than black on the camera's gets a two star rating from me.
I have tried over 5 different outdoor cameras to secure my back yard and I have finally found the best one. The one cable for power and video is great. Only negative I will have to say would be how loud the main unit is. It sounds like an older tower computer running constantly. The color night vision is amazing
Location: Franklin, TN
Good Cameras the only issue I've had so far is the snow getting on the lens but I think that would be an issue with all cameras :)
I plan on ordering two more of the same models for work and for another home.
Location: Peoria, AZ
The product itself is a great product, the HD quality is insanely clear. It was a very easy install and set up and I'd recommend it to my family and friends. Only down side, to be honest, is it took 2 weeks longer then my invoice said to receive. They explained after my hr long wait time that due to the holiday/ warehouse problem some orders didn't ship and he sent it right out.
Very easy to install. I was amazed with the quality of the product and good shipping packaging. Unfortunately the item did not arrive on time with expedited shipping (UPS holiday shipping problems). The color instructions make this an easy for first time installers. Highly recommend.
IP camera system with 1080p HD security cameras
So far so good. Both cameras up and running. Need longer cables for permanent location. Will be running the new cables this weekend and then will go thru everything with a fine tooth comb to set it up.
Good pictures. Now the wife can see who is at the door on her Ipad or Iphone.
Wish i could of gotten the cameras in white, then they would blend in a little better. white spray paint will fix that after the warranty is expired.
DVR fan a little noisy, but it's in the basement next to my computer so I'll live with it since I don't hear it 24/7.
Location: Airdrie, AB
Installation was easy and quick with easy to follow diagrams and instructions. Having only one cable (PoE) made it much easier than if there were 2 cables such as with analog systems.
Excellent video quality, motion sensor is very accurate especially at night when even a snowflake can set it off (need to adjust the sensitivity)
Cameras are well built.
DVR fan runs constantly and can be a bit noisy so location would be something you need to consider.
App on Android (Marshmallow) freezes at times but quick enough to reset and open again. As with most product apps could use some tweaking to improve speed and functionality. Same issues on iPad.
Still working on figuring out the DNS access which is probably the most frustrating part of accessing the DVR.
Location: Saint-Georges Québec
No functional with Samsung Tablet Galaxy S5
No French book on the device available, the Web site does not work
The CD cannot execute on Windows and on Apple portable computer
Thank you for your feedback. We're sorry to hear you are having difficulty. The French manual can be found under the Downloads tab of this page "Manual - NR800 Series HD Security NVR - French" Our technical support team would be happy to assist you as well and can be reached at 1-877-755-6739.
Location: Cleveland, Ohio
Nice system. NVR fan noise is louder than expected but as I intend to secure it inside a cooled, locked cabinet I don't see this as a problem. Android phone app worked flawlessly and was easy to setup. Had some trouble finding computer program to view cameras through network. Website wasn't much help in this regard. Resolution on cameras seems good. Looking into PTZ additional cams. Hope the issues with NVR that others have reported won't happen. So far I'm happy with the purchase.
Location: Brooklyn NY
Very good Night Video, Cameras are small easy to install. The Cat cables could be longer. Easy Phone setup. So Far so good its been a week no problems,
Cant seem to find the PC app for download for the NR808.
Very good camera system. I think clarity for the phone app needs a little work.
Location: Bridgeport, Connecticut
Best camara ever, great quality, easy setup, i will buy it again
I purchased the LNR380 system. The product has a professional quality of construction. Installation was relatively simple except for running wires for the cameras which was the hardest part of installation. I don't like to see wires so I had to fish everything in. Wireless systems are available, I tried that first however, the cameras slowed down the WIFI system in my home so much, even with the latest router that I gave up and sent it back and went with wired. The CAT5e connections saved money because you do not need 110v near the cameras not to mention more wires lying around. Start up was simple with my iphones and ipad. The setup on my windows computer was a little more difficult and required assistance from Lorex support. Despite comments I read about poor support my experience was very good, support answered my calls without much delay and did remote computer assistance to get the computer problem fixed. I still have issues with remote play back of motion detect and hoping support will work me through that problem. In conclusion, if you are not handy you will need someone to install the cameras for a professional look. I would recommend this product for both quality and customer service.
Well I don't know if I should review this one or not because I ordered this but got the LNR382 package instead. It was halfway done the installation when I noticed the difference. Contacted the support but took a week to reply. I eventually finished the installation. Lorex agreed the return but I already paid someone for the installation and the system turned out working pretty good. Had a problem setting up IE for live view but an email to the support fixed the problem. Everything is working except cameras motion detect. It is too sensitive causing false alert all the time. The netHD stratus app for Android is not compatible with Lollipop (I just learn about that AFTER order this).
Do not buy this product if you want remote viewing. Playback and viewing speed is terribly slow as is remote configuration. Settings constantly change and have to be reset.
I bought this just a few weeks short of a year ago after a thief made off with my property in broad daylight. It arrived quickly and was much easier to install than I had anticipated. Up until now I have been very satisfied with the system. About a week ago the NVR quit working (seems like a common issue). Put in a tech support ticket and called tech on the phone as well. They were very helpful and determined that the NVR was defective and turned my case over customer support. 5 days later customer support gives me an RMA to return the defective NVR with an expected turnaround of 4 to 5 days plus shipping after they receive it. So in all, I expect to have no running security for 3 weeks after first notifying Lorex of my issue. This to me is unacceptable. Why so long for RMA? Why so long for turn around? If you are serious about security, Lorex is not for you - due to poor response time when a problem does occur; and it will. Otherwise if you dont mind waiting a few weeks for repair/replacement, this is an awsome system.
Location: Plano, TX
Bought the system, installed smoothly (not counting the fact that I had to buy a 25' ladder to reach the eaves). iPhone and iPad came up immediately with the Stratus, but I finally had to call tech support to get my computer working. Wait time today, about 5:30 Lorex time, was 2 minutes, and the tech guy quickly logged on to my computer and fixed the issue. Total time on the phone was about 15 minutes, just to make sure I had everything running like I wanted. Coverage is exactly as expected, video quality is great. I will add in one more camera after I figure out how to run CAT5 to the location needed. This experience exceeded my expectations, which is so rare these days!
Location: CDA, Idaho
I bought this system in Oct 2014 and by Nov 2014 the DVR failed. It started making very loud noises that tech support could not figure out the problem. They finally agreed to replace the DVR. it has only been a couple weeks but everything seems to be working.
My Pos and Neg.
picture and cameras - GREAT!!!!!!!
DVR - since brook so soon cant say much.
The biggest negative is the tech support takes a really long time to get a hold of someone and then it is hit or miss if they will know what to do to help out.
Location: Seattle, WA
I ordered the product and it was delivered fairly quickly. Everything was package properly and in good order. I had an electrician install the lines for the IP cameras and hooked everything up. As others have indicated the instructions are terrible so be prepared to spend extra time online finding the appropriate manual.
The NVR is a good unit although the fan is absolutely noticeable. I have a home network which has a couple of switches in addition to a router so you definitely will need to port forward two ports (8000 and 1025) for mobile and DDNS access. You will also likely need to reserve and IP should you use DHCP on your router. This wasn't too much of a pain but it did take me calling the Lorex Help line to assist with setting up the DDNS. If you call, be prepared for at least an hour hold time - I'm not kidding. I was on hold for 1:07 minutes to be exact. I asked why this was and the woman (very nice) said they are just understaffed. Unfortunately during the call with her, Lorex decided to perform a system-wide maintenance and we couldn't move forward (the maintenance was in the middle of the day on a Monday...really?). Also, towards the end of the call we were disconnected (was over two hours on the phone with her) and she never called back - be sure to give them your phone number(s) in case this happens to you (and hopefully they call back).
I'm still having difficulty with the Android App as I can access the cameras and NVR when I'm on my home network but outside of the network the cameras do not connect. I have a ticket into their Service team and it's been a couple of days with no response.
As far as the cameras go, they are pretty good. The night vision is adequate to see both the front door and the street where our cars are parked. However, you will likely not be able to make out facial details. During the day, the cameras are much better and you can make out individual characteristics.
So, overall it's a good product but the Tech Support STINKS. Could be great if they would just correct this one side of their business.
Location: Kelowna BC Canada
This is an excellent product. Great app for both the PC and for iPhone. Requires no rules / port forwards on your router / firewall so remote access is a breeze. I will likely be ordering another one of these units. Great camera quality!
Excellent product smoth installation, confgiuration and work and expected
Best camera system around. Excellent pictures and real easy to hook. First system I purchased for myself and a month later the same system for my parents. Customer service could only go up on my 1st purchase but was greatly improve when I purchased my 2nd system
Location: Sikeston, MO
I purchased the LNR341 system. It was easy to install. Had one bad cable, but I contacted customer service and they sent out a new cable. The quality of the picture is excellent. Zoom works quite well. Very easy to switch from one camera to the other or watch all 4 at the same time.
Location: Coeur D L Alene, ID
My smart home supplier for my house did not offer Lorex as they only would provide products that had a great profit margin for their company. They would install the system i bought and I have been very happy with the system overall. To set up the system I needed to contact customer support a couple times and it was a bit frustrating since they hung up on me several times. They need t work on this area. However, I would recommend the system to people looking for a quality good system.
I received the product sooner than anticipated and am very pleased with it. I wished I had purchased one sooner. The only negative was I did not receive the user manual as soon as I would have preferred.
Location: San Diego
We are very pleased with this purchase! Setup was easy and the night vision was way better than expected!
Location: North East
Well where do I start...I'm gonna be honest!
The first DVR thing-a-ma-jig had to be sent back, cameras kept freezing. No issues with getting new one or sending the first one back.
All tech support people were helpful and pleasant. I had to call tech support several time and not until one person found the problem did I get my system up and running. I was going through my Mac. I believe there was a compatibility issue and had to buy a monitor. I bought a monitor at an area store an once I hooked it up it was like a whole new world opened up.
Put my shoes on it was very frustrating to have issues wrong and having to keep calling to find and or come up with the problem and a resolution. As I said it's up and running like a champ. I recommend when buying this unit to buy a monitor and run it that way...NOT through a Mac.
Cameras are sharp as heck. For a computer dumb person the Lorex program is very easy to use. Would I recommend someone to buy this unit? Yes. At this point filling this form out I now have a 2 year warranty. :)
Orders was delivered in timely fashion. Camera resolution is amazing.installation was very easy
( I have done it by myself ).
Excellent customer service and online connectivity is added bonus for monitoring off site.
Have some issues with e- mail alerts but it is just matter of time to solve that problem.
Quick delivery, easy installation. So far so good
Location: Ellicott City, MD
I purchased the LNR300 Series NVR kit which also included 3 outdoor HD IP enabled cameras for my home. The kit came with everything needed including cameras, cabling and DVR without needing to buy additional supplies or connectors. It also appealed to me for the ability to easily connect cameras with using Power over Ethernet (POE) using one simple Cat5e cable. Running a cable is the most difficult jobs to do in a home so running one less cable for power or video is another plus.
The only major fault I can say about the system is it's bulky RJ45 connector coming from the camera. In order to mount the camera you must drill a pretty sizable hole to thread the connector properly and keep it protected from the elements. Once connected to the Cat5e cable it's recommended to wrap it in electrical tape to keep moisture from further getting to it. The camera mount will cover the hole when finished. I used caulk to seal the mount and DAP foam to insulate the inside.
The DVR system, documentation and client software gets a C+ or B- for ease of use and setup. The software has a ton of features to utilize or not depending on what you want to do however the documentation only takes you so far. There's definitely a learning curve and some trial and error to tweak everything.
The picture quality and playback are outstanding. All in all I'm very satisfied with the kit and purchase.
Location: Bristol, TN
This is already a great product, it was very simple to set up, and the power over Ethernet makes it even more simple with just one cat 5 to run for each camera. The clarity on the cameras is excellent, and I like the fact that I can add more to the system at any point
Location: New Braunfels, TX
I am very pleased with my system. Cameras and NVR are excellent quality and work together seamlessly. Stratus Connectivity works without a flaw. The apps for my MacBook Pro, iPad and iPhone connected without any complicated setup. I was very pleased that there was no need for network configuration (I am using an Apple Airport Extreme router).
I was disappointed that my NVR arrived with only 1TB HD. When I ordered by phone, I was told that if I purchased immediately the NVR would be upgraded to 3TB HD at no extra cost.
I am very pleased.this system is so easy to install and set up. Just mount the camera plug the cable that came with the system in to the camera and run the cable to the NVR,and that's it !
The night vision good. Reselotion is great.viewing the system on my iPhone and iPad is so easy viva the app.I would recommend the LNR 300. The full HD SHARP!
Location: Honolulu, HI
I'm very pleased with the product. My order was delivered in a timely manner. 1080p resolution is outstanding. Night vision infra-red images are very good. Quality of product is as advertised. I had a professional install them at our home and it's been running well. I can access the live view from the app on my iPhone and it's so cool. I really like that this system is Mac compatible. The DVR (recorder) is a little loud because of the fan but it's in a separate area from our sleeping area. Able to review images from the past without any problems. Very well designed and constructed product. High marks!
Location: Troy, NY
I have had video cameras outside my house for many years. It has always made me more comfortable to be able to see whats going on at home hen I'm away on vacation, etc. I have traditionally used weatherized composite cameras connected to a video server, fronted by a MacOSX program which acts as a DVR and allows remote access. I pieced together this system fairly inexpensively and the quality is reasonable (I have 700 line cameras). With the increasing availability of IP cameras, especially higher quality (i.e. 1080p) ones, I have been tempted in recent years to update my system. In addition to better quality, I have been eager for higher FPS solutions. Up to recently, however, such solutions were prohibitively expensive. I ran across the Lorex 1080p cameras and was surprised at how reasonable (in the scheme of things) they were. I ended purchasing a LNR280 system and have been impressed so far with the quality of the video and the DVR. Its great to be getting 30FPS, and 1080p video. The DVR interface is decent as is access via the netHD program. My only complaints so far are minor - I would like to have more control over the size of the date/time text overlay, for example. I also prefer to open ports on my home NAT device and access video remotely directly but don't really want to open multiple ports. I've gotten around this by continuing to use my MacOSX program, talking to the cameras over RTSP, but I would prefer direct access to the DVR with less ports open (this may be possible but I haven't figured it out yet). At any rate, I'm impressed so far.
Location: Schenectady, NY
Order was delivered promptly. Quality seems to be very good even at night with little light. I wish the directions for setting up the hard drive and recording, playback and whatnot were better though. Im not a real computer savvy guy so its going to take some time!
Alright... so far I am happy with the product itself; for the most part. the ONE thing that is making me want to kick a baby is that, for some unknown reason, Lorex only provides a 6' power supply cable for their "wireless" cameras, yet do not sell extensions for this cable. This means that if you purchased this unit to use outside (as it is advertised) you need to have a power outlet within 6' of your camera mounting point. because of this major oversight on Lorex's behalf I drop the rating to 4 stars.
"But Frustrated!" you say... "you only gave them 3 stars!!"
this is because trying to get any help from any department other than customer service is impossible. I spent 5 minutes on hold only to have a rep put me immediately on hold, then transfer me to another rep that put me on hold only to come back to tell me that they did not carry the extension cords. Then, when I asked for the specs on the power cord to try and find an aftermarket solution I was transferred to someone's inbox and never got a call back.
so, in summation:
-the product works as advertised
-be prepared to spend money on an electrician if you want your cameras mounted in the proper places, or be able to decipher what friggin connector they use and have better luck than me in finding it.
-Don't count on customer service to help you. tech support is the only department that knows what they are doing.
Location: Calgary, AB
Love the camera quality and the PVR unit, it works great. Only issue is some rare video signal loss on really cold days (cameras are only rated to -10, which isn't quite cold enough for Calgary).
Location: Surrey bc
My system is a LNR143 Picture quality is very good. Set up was easy , for in home and also smart phone setup.
Took about 5 min to set up iphone. The only down fall i can find is the digital zoom on play back
should let the user zoom in at a progressive rate. I wish they would make a HD PTZ camera (hint) that will be my next purchase when it comes out !!!! This will make my system perfect for me.
Location: North Carolina
Im going to give this system 2 stars, even though I may keep it, for false advertising! I would say it is false to advertise and tout motion detection when it is non-functional at night. At the 0 sensitivity setting I just got 30-40 alarms last night. It takes awhile to go through each of these. I had thought I would be able to record and view animals in the mountains at night. Now it looks like that will be a real hastle. I think better motion detection software could be written. Multi-frame filtering with configurations is needed.
I briefly tried saving off a video, like you might want to provide to law-enforcement. It is an mpeg-4. It also produced a jpg still. I clicked the mpeg4 and windows did not play it, it said the file was bad. The file will replay thru the lorex software, but I don't know what someone else you provide the file to would use. The video stored seemed to be small and square aspect, not the original. The jpg seemed to work for a still.
The picture looks good, but not as good as I had thought it would. I thought I was getting 1080p. It does display as 1080p, but it looks much more granular. If you zoom in, the image is pretty much not usable. There is some sore of pixel-to-pixel amplitude noise, which makes it hard to see how your are getting 2megapixels without stretching. I am suspicious this is a much lower res camera being stretched, or a high noise sensor being filtered. That said, in the day I enjoy looking at my view from a highly placed camera. You can still detect noise in the video, which gets better with more light but never entirely goes away. I don't understand why non-security cameras are so much better, unless there is just a lot of profit here from a very cheap camera. That said, it may be my misunderstanding, because I read that most cameras of this type are about the same, in fact they may share the source supplier.
Overall the system is functional, but not so good it has really satisfied. I may just have to make do. I think it could be done right, and it aggrevates me that an unfinished system it being touted and sold.
So the pic in the day looks good, and works with omissions in software and documentation. Pic at night looks like you are shining a flashlight forward and looking through a black and white tv with a snowy picture.....if you are old enough to appreciate that. But night mode works with decent range. That may be state of the art in this price range, but it is no pleasure to look at, but is functional. I don't know if what kind of info you would get if there was a burglary. I guess it could work (night).
Was this too harsh? I kindof like the system, and may keep it, but I am offended at the marketing hype vs. the holes in the system. I wonder if this review will last?
Oh, just looking at some of these other great reviews, about how quickly their order was shipped......I ordered on black Friday, and got a deal. My order arrived in about 2-3 days....and it was totally wrong! It took me until early Jan to get the correct NVR, until mid-Jan to get all my cameras.
I have not even tried to call. Turn around on the Web Site for questions is 2-4 days or more. I had one camera which often is not recognized. I want to exchange it. Its been a week and still no response. I put in a tech support request. after 4 days, I got an email that my question is being elevated to tech support.......
I kindof like the system, but I am a bit sad.....I wonder why the other reviews are so good? Try Googling Lorex. All-in-all though, that may just be the way it is in this price range. That is disappointing, why cant this be done right?
Took an extra week to get the order, but they close for Christmas, so that was OK with me.
System works as advertised! Easy hook up with one Cat5 cable for power and video. Simple instructions that had me up and working in about an hour. I had professional help installing the cameras and between the two of us it was about 4 hrs for the four cameras (I ordered a 4th camera).
I set up the remote viewing with my Iphone and it was as quick as anything I have ever done. I was watching the house from Five Guys that afternoon. Really is 1080p video quality. Much better than all the one's I checked out in person at Sam's, Costco, Home Depot and Lowe's.
I would recommend this product for any home owner and even for a business to use. The ease of hook up and the quality of video are above normal. The hardware is metal with a minimum of plastic used, including the cameras and their mounts. With the weather we have here you want something that might last a few years, and I think these will last.
The cameras generate enough heat to keep them warm and they do not fog over, like some cheap cameras I've seen before. The IR is pretty good and the ability to change all the normal parameters in each camera makes it easy to make each camera work better once you have them up and running. Changing the camera settings made the IR work better than I had expected. Distance is about as advertised, and if there is ambient light from street lights or porch lights it works really well. Setting up the motion detection and the many various system alarms and such will have to wait for a little bit as there is a learning curve with the "Menu".
Location: Austin, TX
Just bought another one of these because I liked my first one so much and I wanted to secure a second property.
Location: san antonio, tx
This system uses the Stratus communications connection. This seems to work great. I have had the system for a couple of weeks now and I can view the system from iPhone, iPad, Mac, and PC. I spent about 10 days trying to set up a web connection using classic web browser. After 10 days, 20+ phone calls to my ISP, my wireless router mfg, and Lorex techs, I gave up. The last straw to this web browser approach was that there was almost continuous hacker activity trying to hack into the NVR web server, so I decided to abandon that approach and stick with the Stratus connection. It works great and the only drawback is that you have to download and install the free app from Lorex. This is a small inconvenience but the added security of not using the web browser makes it worth it. I would recommend this system to anyone, just stick with the Stratus communication approach and don't waste the time trying to use the web browser.
I have had 4 dvr's all lorex starting from VB304, lh604, LH330 and now the lnr240, they where all great in their own merits but the lnr is amazing for resolution and a feature rich dvr. I couldn?t decide between LHD or LNR so I read through the owner?s manuals for both and made my decision primarily for the software NetHD and P.O.E,
Feature rich dvr , NetHD client and web based client, you can make changes easily to the dvr.
Excellent reviewing recorded video.
Scheduling is goofy, why do I need to set my motion schedule and also set the record schedule shouldn?t it all be one? it is somewhat frustrating to have to change both to start recording and receive pictures via email, the motion will not record if you want both you need to have both motion and record schedule going.
Also the dvr itself you cannot change the custom schedules you need to do it on the NetHD software that is also kind of frustrating.
So scheduling is a little off and the dvr needs to have a stop recording feature on the left mouse click, it has start recording on the left click but not stop it would be handy and save a few steps.
Dvr is large and noisy, I understand it needs this to keep it cool but my last few dvr?s I couldn?t here and it was a bonus, but this is worth it.
Location: Kansas City
I'm still positioning the cameras but have had in test mode. Video quality seems very good and navigation is easy to use. I will update soon after install.
Location: Hamburg, IL
So far so good. Remote viewing not the easiest to configure, but manageable. Android app not 100% either, but iPad app is really good. For the money, great value. Camera resolution is amazing. Only complaint is the warning sticker supplied with my system is in Spanish. I feel like it should be displayed, but most criminals in my area are not of Mexican descent, nor are they bilingual. Lorex, please send me a sticker in English. Buy this system without hesitation.
Location: Ancaster, ON
Daytime picture quality is excellent. Nightime is very good but not as good as I had hoped. Setup was relatively easy. The Port Forwarding software did not work properly for a Dlink DIR655 Router and shut down my network. Fortunately, Ihad just enough understanding of the router to get it back online quickly (uncheck the Lorex boxes in the Port forwarding screen). I'm not sure how good tech support is as both times that I tried to call, the wait times were long (greater than 1 hour and 30 minutes). I was able to work out my last problem on my own as I wasn't going to wait that long. The problem was setting up a static (as recommended) IP address. The online manual didn't explain it well enough, however, a search on the website yielded an article that explained it better and I was able to resolve it myself. So far (4 days), I have been satisfied and would recommend this product.
My wife and I are very pleased with our purchase. Very good quality-The cameras give a vivid and detailed picture. Very easy to set-up. The software has all the features we could want.
Motion detection retrevial is very convenint. The nor is in my basement . USB, hdmi are fished up through the wall to my HDTV. Very pleased overall. I think I sold one to my neighbor....commission?
Been pretty happy with the picture quality of the cameras. Customer service is slow and takes forever to get through. But they are helpful when u get through.
Location: Orange Park, FL
Awesome purchase. I purchased this system for the high Def cameras and Power over Ethernet, POE.
POE allows you to run a single Cat 5 cable that provides power to the cameras and video connection in one cable. Setup was a breeze. Everything I needed was in the box. I installed the NVR in my computer room which required me to run the wires through the attic. This is the hardest part but well worth the time to do a proffesional install.
The picture quality and frame rate is amazing. The software is good you just have to play with it and you will be reviewing video in no time.
Location: Calgary Canada
After I received the system, follow the Quick start Installation guide, got the system up and running in a couple of hours. Take a bit longer to adjust Motion detection and picture adjustment. Over all it simple to Setup. And remote viewing over the Internet is vary easy to setup. At this moment I did not setup the e-mail alert, so not sure how easy it is to setup.
Picture quality is vary good during the day and Night vision.
I also bought the Microphone for sound. At the moment I still trying to get the Audio recording to work. E-mail Lorex tech support, got instruction how to record sound, but still not working yet. I will e-mail them again and trouble shoot what may be the problem.
Over all, Good system, Good price with discount on Web store and free shipping.
The shipment arrived as promised. All boxes were in good condition. The installation went smoothly on the cameras. Suggest that you have extra screws if the wood is old on your house or business. We stripped several screw heads even after drilling pilot holes. Connecting the cameras to the NVR went well and we up and running. The difficult and most challenging part was connecting to the PC and setting up port forwarding. Recommend you go to Lorex support to complete these steps. It took several hours to finish so make sure you have the time set aside to do it. You have to go thru several levels of support with que waiting at each level. I got the PC view and my cell phone up and working with live view. We had the neighbors car window smashed two days later. Saw the perps car on playback. Great system. Recommended the system to our neighbor.
Location: Pensacola, FL
I ordered this system right after my car was vandalized in my own driveway. I was very happy with the box contents and the set-up procedures. Installation was a dream and the cameras aren't In-Your-Face obvious. I had all 4 cameras running in a few days, mostly because my garage is separate from the house and I had to run conduit. I really appreciated having 100' of Ethernet cable per camera. I like the fact that I can set certain zones on the camera to detect motion and I can have motion trigger an alarm. I have a 200' long driveway and I like using the cameras as a chime to tell me when someone is coming up the driveway or at the front door, but there lies the problem:
THE SOFTWARE NEEDS MUCH MORE INTELLIGENT MOTION DETECTION!! I have set the sensitivity so low that it can barely detect a human walking in my driveway, Hell, it no longer interprets a 20-foot-wide garage door opening and closing as "motion". Yet if a mosquito buzzes past the camera: BEEP--BEEP--BEEP--BEEPBEEP!!! Every 5 minutes, I had to turn it off so I can sleep at night. When the camera switches from day to night mode (It goes back and forth about 3-4 times every morning/evening before it decides), that is also interpreted as motion. I would HIGHLY appreciate software (similar to "Vitamin D Surveillance") that can actually determine cars, animals, and humans and filter out items that blow in the wind.
Few other things. The video quality is amazing during the day, decent at night. Nothing mind blowing at night, but better than anything in this price range. I am a bit disappointed that no matter what the image setting is, many night faces are washed out, pure white by the IR LEDs. I can't even read the license plates of my own parked cars from 20' away, day or night, I think that's a pretty important measure for clarity. The Remote control is pretty much useless, but navigating by mouse works just fine.
I'm only giving it 3 stars because the motion detection is just that bad. The whole point is being able to search through events...No good when 150+ motion events per 24 hour period that involve flying insects, things blowing in the wind, and the cameras transitioning from night to day.
Looked at a bunch of security systems and this one is the best choice for 1080 video and features.
System was delivered within 4 days, and Lorex kept me informed all the way.
Easy hookup, remote viewing setup was pretty simple once you have all the information on hand about your router. I did need to call TECH support which was painless, they helped me remotely and in about 5 minutes I was up and running.
The IP System are fairly new I am waiting for some more camera choices (Pan and Zoom, Sound capable & maybe some smaller sizes) due out later this year.
Location: boston, ma
We purchased our system from Costco. Set up was fairly straight-forward but needed some assist from support to complete everything. Excellent quality on both day and night views. Phone app for iphone/ipad works great. All and all very happy with our purchase.
This system has the highest quality video I have seen from a consumer based unit. Very simple to instal and configure. The best feature is viewing recorded playback while still in recording mode. One are of concern I had was with the dome camera. for some reason I kept getting condensation inside. The trick I found that seems to work is DON'T over tighten the hex screws. This will pinch the rubber ring allowing moisture to enter dome within time. Most importantly, tighten snug and evenly. Aside from the dome, I rated this unit 5 stars because with most installs, 9 out of 10 it's not the equipment, it's user error.
I just received the system and I give 5 star for the system because of easy setup and built quality, I haven't installed it yet. But I decided to give 3 stars because on the email confirmation I should have 4 x LNB2153 (new style) bullet cams but when I received the package I have 4 x LNB2151 (original style) cameras. I read the self serve FAQ (see link below), I think people would expect to receive the new style cam when web is showing the old one, not the other way around. http://www.lorextechnology.com/support/self-serve/LNB2151-LNB2153-bullet-IP-camera-Ethernet-port/5900079
Location: Chino, CA
Good quality for the price. Order came quickly. Easy to set up EXCEPT for the remote viewing. Still have not got that figured out. The camera resolution is good, but the digital zoom is poor quality. I wish the had better in the box instructions.
Location: Clovis, CA
Great product at a good price for the quality. I was a little more particular about the camera installation and had it professionally done, hiding all the wires and such which wasn't a big task. Product and easy 5 stars. Ease of set up, directions and customer service...not so much! I called Lorex about 7 times over a period of 6 days. Usually on hold for at least an hour. If they would have added 2-3 more, very short, very simple directions on the set up sheet, it'd of taken 5min. I'm not the most tech savy guy but, if the professionals I did call out couldn't figure it out, they couldn't understand customer service, then I'd have to say things can be laid out a little better. With that said, after all the hassles, now being set up for remote viewing, I'm very happy with the system.
Location: Meridian, Ms
I bought this system from Costco online and I finally got the time to install it. It has been 4 days and the system works great. I plan to order 2 more cameras to fill the eight channels. Cameras are real clear in daytime and the night time is also very clear. Installation went good. Had a small problem with remote connect but upper level tech took care of that. Port forwarding was relatively easy. I am still learning the system and love the remote access on any computer, tablet and I phone in real time. Did a lot of study and looked at reviews before deciding to purchase. I think the system overall is great. I am learning about the zoom it does not appear that it is real clear when you zoom in. I think Lorex has got something that people can depend on with the 1080p system and they can afford. Thanks Lorex.
Location: Los Angeles, CA
A few days after receiving the unit, one of the dome cameras would get stuck in the night vision mode and would take an hour to reset itself back to day mode. Contacted Costco and they had Lorex send a replacement camera. The camera took two weeks for delivery since it came from Canada. After receiving the first replacement camera, the second dome camera started doing the same thing. I contacted Costco again and this time the replacement came within a week since it came from within the US. Have not tried any of the advanced features yet, but will write another review at that time.
Location: Cary, NC
This is an update to my review I posted on Aug. 16, 2013. The system is working well. As I expected, the 2TB became full after approx. 1 week and it automatically started deleting old recordings to make space for new ones. Since the recordings are over one week, I have decided to delay adding another disk. I can review past week during weekends. The main reason I decided to post this update is because one of the cameras developed a problem with the infrared lights. It would turn off infrared intermittently (every 10-15 mins for a couple of mins). During the time infrared is off, you just get a black screen. So I reached out to Lorex after I had already registered for Warranty. They asked me to provide the receipt (proof of purchase). I got upset thinking they were asking for information they already had (like the serial no. and my contact info., etc.) However after I sent them the receipt via email, they promptly sent me a replacement camera with a pre-paid return label for the faulty camera. I am still waiting for the installer to come back and replace the camera. They honored the warranty fairly quickly. Just save your receipt - you will need it even if you have registered for warranty on their site. You can buy this product with confidence that they will honor warranty if something goes wrong.
Location: North Coast, CA
I bought this system from costco.com, and thus far am very pleased with it. The included 2TB drive fills up quickly when recording HD video, so I added a second HDD - quite a simple procedure to install and format when following the instructions in the manual. I needed assistance from Lorex tech support to force a DDNS update, but once that was complete (about 10 minutes), the cameras popped right up on the remote client. Video quality (including nighttime IR) is very good, and tech support is helpful. The one thing I wish could be changed is the size of the female Ethernet connectors on the cameras. If you're going to mount directly to a wall and feed the connector into the wall, you'll need to drill a 7/8" hole to fit it in. I would prefer to see either a male end (1/2" hole) or a removable coupler. One other thing to note is that the dome cameras are not recommended for wall mounting, as the image is upside down. They need to be ceiling mounted, although I believe that's not obvious as per the included instructions.
JURY IS STILL OUT OR TRIAL IS STILL GOING ON. I KNEW ABOUT THE TECH SUPPORT ISSUES BUT BOUGHT THE SYSTEM ANYWAY AT COSTCO BECAUSE OF THEIR X-LENT CUSTOMER SERVICE. 2- CAMERAS WORKED GOOD FOR ABOUT 2-DAYS THEN THE NVR SMOKED AND QUIT WORKING. I AM ON HOLD NOW WITH INSTALL, UNTIL LOREX SENDS ME ANOTHER NVR UNDER WARRANY, COST TO SEND THE UNIT BACK WAS $23.00. JURY WILL BE OUT UNTIL I GET THE REPLACEMENT NVR BACK AND IT WORKS WITH THE SIX CAMERAS. OR THE UNIT GOES BACK TO COSTCO FOR REFUND. I AM RETIRED SO IT WON'T BE A HASSLE TO PULL CAMERA WIRES OUT. HAS ANYONE ELSE, HAD NVR PROBLEMS OR IS IT JUST ME?
We have a remote cabin with DSL internet, and have the cabin built with 3/4 inch conduit to all 8 camera locations. POE Ethernet made wiring simple, with home run Ethernet to the NVR. The installation was simple and straight forward. Day and night vision is excellent. I can monitor remotely via smart phone, the LorexnetHD client, or HTTP web page. I would recommend this system, and the quality of the video is excellent.
I purchased this system from Costco during a recent online sale and I could not be happier. The system functions great and the image quality is amazing. Lucky for me, my house was pre-wired with Cat5e at all points of entry so installation was a snap. The only issue that I had was port forwarding since I am a Mac user. I'm sure if I had a PC the online setup would have been much easier but, with a few Google searches and some trial and error, I was able to get the DDNS site figured out. The fan on the DVR is noisy but mine is in a closet and I only hear it when I am in there. Overall, I have had a great experience with Lorex products and I'm happy I chose this system.
Location: Shelby Twp
I have had this system running for a couple of weeks. In general I'm happy with the system. I started working on the motion detection and alerts and have found some problems. The motion sensors are too sensitive even after adjusting the sensitivity and selecting areas of the image to ignore. It seems that any heat source sets off motion detection. For example during the day, shadows on the ground from trees seem to set off the motion detection. At night, I thought I had a lot of bugs flying around, but after closer examination I found they were like particles. One camera is mounted about 8 to 10 feet above the clothes dryer vent. If the dryer is on at night it sets off the motion detection. Other cameras that are located near soffit vents are getting heat from the soffit vent detected as particles flying by in the wind. I am getting my soffit vents baffled so that might help that problem. The dryer, I guess cant be run at night. But the big problem is with the shadows from the trees. I don't think there is any fix for that. I set up the alerts to beep and send an email. I have been getting hundreds and hundreds of emails of no motion. I do get an email also when there is actual motion, but it is hard to pick out of the hundreds and hundreds of false emails. Maybe I'll call tech support. Or just don't use the motion detection and notification.
Location: Fort Myers Florida
I have been dealing with video security systems for more than 12 years and I must say, this is the most intuitive system I have seen at even twice the price. The system is easy to use and the image is unbelievable. I highly recommend this system to even the most demanding user.
Overall, I'm very happy with this Lorex product. I was able to install it myself once I followed the quick start guide. The only problem I see in Lorex is their customer serviceTech Support. Every time I got stuck in the DIY process, I called to get assistance and the tech person was not very helpful and sometimes plain rude.
Location: Milford, MA
I am very pleased with the LNR21C4B. Picture quality is great day or night, even in total darkness. Installation went well, documentation was thorough. My only problem is getting email notifications to work but I am sure it's something I have overlooked and will solve it soon. Next time those scumbags break into my car I will have good quality pics to give to the police.
Location: Peshtigo, WI
I originally ordered this product from TigerDirect. When it didn't arrive or even ship within 7 days, I canceled the order and ordered it from BestBuy. It arrived in 3 days. The installation instructions were easy and complete. The only difficulty I had was with the Lorex Auto Port Forwarding utility. I have a NetGear modem/router that the utility was suppose to work with. It didn't. I downloaded the new update for the utility and that didn't fix the problem. After a call to Lorex tech. support, they remoted in and got it working. I can now access my system from the web using a browser. I have not tried an app. yet. Daytime video is very crisp and clear. Face recognition and license plate reading is easily done. Nighttime video is another story. Since these camera's are made for up to 150 feet at night, the IR they emit is somewhat of a problem for close range viewing. Three of the four camera I am using are useable, but the forth is pointing down on some gravel that reflects back the IR in a big blur. I ended up adjusting the camera up a little higher than I wanted, but at least the blur is gone. Nighttime viewing works, but the face recognition is pretty much useless at night. Hardware installation was snap. Pretty much plug and play. For people complaining about the motion sensitivity, I found that if you open the motion setup grid page in the Lorex netHD Client side by side with the motion setup page by typing in the IP address of your DVR in the address page of a web browser (yes you can actually access more setting by doing this than with just the client), you'll find that the grid coverage is slightly different between the two. I de-selected the motion coverage of the grip in both places for all of the areas that I didn't want to detect motion and the system now works great.
Location: Albuquerque NM
I am really happy with the LNR. I originally rented a system from a well known security provider, it worked well on my internal intranet but accessing the cameras remotely was spotty at best and worked less often than it did. This system was easy to set up and the image quality is great. I did initially have some issues setting it up for remote viewing and was on hold for quite some time with customer service. Once I finally reached a technician I granted him remote access of my computer and he had the system functioning remotely in no time. I have had no issues accessing the system ever since. Overall I am very happy.
Location: Redmond, WA
Very easy to setup and the best part is no power needed for the cameras. The remote configuration is another cool feature - wish it had shut down option too ...
Purchased system at the beginning of August from Costco.com. With one caveat, the system has been very easy to set up and the image quality is very good. I am able to access the feeds on my TV via HDMI output, on my computer, and on my iPad and iPhone. I have not seen another HD ip camera system anywhere near this price. Power over ethernet (POE) and the 100ft cables give you a lot of install options (an fun times crawling around the attic--not). The only minor hiccup that could easily be fixed by Lorex is that the NVR is shipped with the HDMI not active. I had to bring home an old monitor to change the setting because the only place where the setting could be changed is directly on the NVR. None of the apps have access to the setting. It took a couple of days of searching and frustration to sort out that minor issue. Since making that setting change, the product works well, the images are clear and everything is working with the default settings. I am very pleased with the system and will likely be adding the two additional cameras that are supported by the NVR. With the 2TB HD, I am currently in the process of determining how much footage will be stored on the NVR (with default settings) before it starts overwriting older footage. If it approaches a week of footage, I'll be a happy camper. If it has at least 3 days, that will work for my needs. Very good value for money. Looking forward to tinkering with the advanced settings and getting the DDNS functioning with my ISP. The only reason I am not giving 5 stars is because of the HDMI output setting issue. While Lorex did solve the issue, it took several days and I had already found the solution on another site.
I bought a Lorex LRN282C6B from Costco.com and recently had it professionally installed. The setup, DDNS, and picture quality was easy and I am still in the learning curve mode on the operation and playback of the unit. I did have a problem develop with one of the bullet cameras which started after several hours of use. The picture is very cloudy and makes that one channel almost useless. After contacting Lorex Tech Support, I am currently awaiting the delivery of a replacement camera. They were very professional and understanding and after having me run several tests, agreed that the problem was with the camera (not the NVR or Ethernet wire) and immediately ordered a replacement be sent, I then will be responsible to return the defective camera back to them. It was a very good experience dealing with the tech support and customer service staff on this issue. Other than this one issue, which is being corrected, I am very happy with the system and would buy from Lorex again. I had ordered two additional dome cameras and they were installed at the same time and appear to be also working great.
Location: Litchfield Park-Arizona
Excellent value for the Costco discounted price!, I purchased the system through Costco.com. I open the box. I notice two missing parts. I called to Costco and they said very sorry and shipping to me for two days! I am really very happy they are good service and friendly. Thank you Costco!!! After reviewing lots of systems I am very happy with this one, easy to set up, very clear, easy to use, had to call Lorex tech because my router would not let me access the mobile app and they fixed me up and it all works very well now. Also, the mobile programs for iPhone and iPad have worked well. The picture quality is CHAMP! I would recommend this to anyone.
Location: SF Bay area
Picture quality is excellent. Everything worked well. Installation took some time but POE made it easier Since I have a mac, took longer to get it setup for remote viewing. Wish Lorex had spent some time in making it easier for mac users. Fan is noisy and I had to assign to a "remote" area Documentation could have been better Overall, a good system at a decent price point.
Location: Fremont, CA
Over all, image/video quality is pretty good, it's good to just use ethernet cable to wire camera. Software setup/configuration is a little bit confused, it may not easy to set it up for end user, and it needs to provide more detail information for error code, it causes user no idea to solve about it. Motion detection can be more smart, otherwise, it's useless. If software part can improve to be more friendly, that will be very very good.
Location: Seattle, WA
Bought the system LNR280 with 6 cameras (1080 HD) from Costco. I didn't expect much from this. The installation was completed yesterday (by the professionals) and to my surprise... the picture quality is awesome! It's clear & I can see the little details. The night vision is not bad either. This system is great for someone who's on a budget ;) I'm very happy with my choice. Highly recommended.
You can tell this system is quality right out of the box. All the cameras are metal and well made. Setting up the system amounts to mounting the cameras running the wire to the NVR and that is it. The picture quality is unbelievable. I've seen recordings from bargain camera systems, and about all you can see is there is someone there. I can actually easily identify people day or night with this system. Make sure you have a computer monitor or television that allows you to get the full resolution. I just got it all installed and have it recording just motion all day. The motion sensing is as sensitive as you want it to be. Nothing moves around my place day or night I don't have video of!
After do some research about security camera we end up with Lorex. We ordered online from Costco. Received product within a few day, I?m very excited we hook up camera temporally to see how it work. Took me awhile to set up part of it, I can?t get port forward to work (can?t remotely view camera, can?t receive email alert). Have to call in tech support. And leave massage if they can call me back after I get off work. They agree to call me back then I notice it will be after their after of hour of operation. I didn?t think they would call me. But they did!! After over 30 minute on the phone, my system is up and running. I?m very impress with their service. I like plug n play camera feature. Picture quality is superb. I like email notification, remote viewing, I wish they have PTZ cam in HD, or they might have but I just couldn?t find it. Very happy with product.
Location: Eugene, Oregon
Camera install was difficult due to crawl space. Once cables were installed, the project came together in a snap! Picture quality (even on a VGA monitor) is great. Navigating through the customization process was intuitive. Just finished installing this weekend. The port forwarding process is more involved than anticipated. I just upgraded the high-speed internet modem and have a separate router. I am working through this now and think that once completed, the online access will be great. Overall, this is a very good product that I recommend.
The shipment came nicely packaged with very good instructions. All parts are functioning. Disappointed with the night view sensitivity and the constant motion caused by bugs (all cameras may suffer from this though). A couple of my cameras fogged up but it later went away. Hopefully that doesn't continue. Have a firmware mismatch error when checking for the latest firmware and the 1x5 view doesn't show one of the cameras showing a "No Resource" error. I'm hoping support will clear these items up. Overall a very solid product for the price.
I would have given 5 stars if it weren't for the 2 cons listed below. I received my order in a week of ordering. Great price for a powerful system on sale at COSTCO. Easy connections(POE RJ45), and set up on LAN. Very sharp pictures in day time, and night. Has digital zoom in menu. Hard to set up to view on my i-phone. Still working on it. This system is like a professional system on a budget. Two cameras out of 6 had a blurry pic when first connected. When I tried to clean the lens, I saw moisture in both of them. Customer support sent me one camera, waiting for the 2nd replacement camera.The 1080P resolution has to be set, and is not default, which is a surprise since it is advertised as HD. Pros: GREAT price for Professional like system with sharp picture day & night. Good customer support so far. They offered an additional 1 year warranty for writing a review! Easy set up with POE RJ45 camera connections. Digital zoom. Cons: Moisture in 2 cameras shows poor Quality control. Hard to set up Remote view on i-phone. Customer support is only on week days, not on weekends. I only have weekends to work on the system. Will have to try Costco concierge service. Need to set higher resolution for HD when installing system.
Great Product---arrived quickly and set up was easy. Just some minor problems with port forwarding, but my neighbor had just installed his Lorex System and helped me out. All is now functioning. Pictures are very clear and I did not find the fan on the NVR to be any louder than the fan on my PC.
I have only installed two of the six cameras (one dome and one bullet) so far, but have found great ease of set up and an amazingly clear sharp pictures using a separately purchased 23" 1080p monitor. We like to leave the cameras up so we can make a quick assessment of what is going on around the house or to see who is at the door so a separate monitor works best for us. The networking was easy to set up and the pictures look great on my iPhone. If you do a live comparison I have found about a 5 to eight second delay when viewing on the iPhone and recorded playback is really slow on the iPhone (like 5-8 seconds for each second of playback) but that could well be related to my cable upload capabilities as I have no issues at all using playback on my home computer) but the view is more than sufficient to see what is occurring at the present time. The night vision is working very well too. The only problem I have had so far is that one of the bullet cameras did not tighten very well so it would fully lock its position in place. Before installing I was able to take a rubber O-ring and slip it over the wire and camera housing and insert it inside the housing where the two sets of circular teeth would normally grip in the base of the unit by the locking ring. That provided the extra depth the unit needed to put sufficient pressure on the rotating ball so it would stay in place. The cameras detect motion very well. While I have not tried to set an email notification up yet for motion, I would think that the sensitivity of the motion would cause a lot of false positives, but maybe I will try that later as there are still settings I have not tried to experiment with yet. I did note that the sequencing mode appears to go through all 8 cameras and not just the six that came with the system. So you end up with two "Lorex" screens until it rotates back to Camera 1. Not sure if that is adjustable but it would be good if you could select the cameras you wanted to see in the rotation. The other item is it was very helpful to see this video - http://www.youtube.com/watch?v=VoIFUV91Jss It greatly helped with the initial installation especially related to stopping the beeping, changing the cameras from the default 720 to 1080 The quick networking guide also tells you to go to http://www,loresddns.net in BIG LETTERS but that turns out to be a bad URL. You need to go to lorextechnology.com and set up an account to get your DDNS code. Overall I am very happy with the system and looking forward to hooking up my other four cameras. So far the hardest part of this project has been crawling around the attic to install the Ethernet cables between the cameras and the NVR.
Location: Jersey city
Great System, easy ti install, not easy to sey up program cost me $200
Pros: -Great image quality -iPhone & Mac app -Easy setup (Yes, this depends on your technical know-how. Though, I'm sure Lorex support can guide those of us in need.) Cons: -None (So far. Fingers crossed.)
Location: New York
I have a couple of Lorex DVRs and this one is by far the best. Installation of the DVR, camera, and apps was fairly simple. And yes, once you go 1080p, you'll never look back. Image quality is finally where you'd expect it to be in the age of high quality mobile cameras. I'm pleased.
Location: Chicago. IL
Love this product. It may seem overwhelming to install and get it up and running, but after laying out install plan and getting my hands a little dirty it was worth the effort. Not only by saving tons of money, rather to say I did it myself. Back to reviewing this product, we went with NVR 1080p and vs other ones available. The cameras deliver perfect quality and as previously mentioned is pretty much a DIY package. I would gladly recommend this product to business owners or those people who are looking for the highest quality CCTV system without breaking the bank.
Location: Shelby Twp., MI
I am very happy with this system so far. I just got it up and running a few days ago. The daytime picture quality is great! The nighttime picture quality is very good. I'm having a little problem with some landscape lighting keeping some of the cameras from going into nightvision mode. I'm working on it. Setting everything up was pretty easy. My router was not in the list for the automatic port forwarding app, which made things a little harder. I installed some of the cameras on the second story (colonial). They don't seem to pick up motion very well from that distance, so I am leaving them on continuous record. I was able to get a wireless mouse to work with no problems. My neighbor saw my system and bought one for himself. I did put a surge protector and battery backup on the NVR. Once I got the router problem worked out, getting the phone app working was a piece of cake. I love Costco, but wish they would have had an 8 camera system instead of the 6 they offered and then making me purchase the 2 additional cameras from Lorex or where ever. I don't use the remote control, it seems useless. I prefer the mouse. The system almost paid for itself today, I heard a knock on the front door, I first checked out that camera and saw it was some kid going door to door selling something - didn't even have to get up for that one! We had a bad storm last night, using the cameras I saw that my wife left the umbrella up on the patio and one of my downspouts is blocked. Good luck!
Extremely happy with this system. Hardest part was running the wires through the attic to get to the camera locations. Configuring the router firewall took a couple tries but I ultimately got it to work. Ordered the two additional cameras to max the system out to 8 cameras. So far so good. Would buy again at this point.
Excellent product, very clear and details picture, wide angle camera, POE / 1080P resolution is the way to go for camera now day, dome camera is look great inside living room and front door. Highly recommended.
Location: South Carolina
Power over Ethernet is the way to go. Installed system myself. I had to tweak my ATT router to view over the Internet. Awesome system. Recommend highly.
Location: CA, USA
I am very happy with this product , it basically does everything that is advertised. High resolution Videos, helpful support from the company, and easy operated system .
Location: Teaneck, NJ
We recently purchased our second home surveillance system the Vantage LNR280. We wanted the 1080p HD camera quality and that is exactly what we got. A vastly improved picture with far greater clarity and detail. The completely zero light black and white display is also perfectly suitable because the picture is absolutely clear. The detail of color viewed with light is not important given the b/w amazing picture quality. But what most impressed my wife and I was the Lorex service we received with the set-up of the system for viewing on our TV, computer and iPhones. It took sometime but every minute was worth it. We would never have got through it without the outstanding support. Lorex service far exceeded our expectations. Thank you.
Great product. Easy installation and setup. Quality materials and support were greatly appreciated. Would recommend to anyone that they take a close look at LOREX first. Everything I needed to set up the system and make it operational was included in the box.
Like most customers, I find the fan on the NVR to be quite noisy. (I wound up installing it in a cabinet with a USB controlled cabinet fan to help circulate and cool the air, and this significantly reduces the fan noise.) HOWEVER, this is the ONLY negative with the system. The equipment is well-made, the weather-proof cameras are sturdy, and installation was easy. The NVR software is highly configurable, and I especially like the option of e-mail alerts if a camera loses power. It took me about 4 hours to set up remote viewing capabilities on my Mac and iPhone, and both work great! The only issue I had with setting up remote viewing was port forwarding the necessary ports to my router (apple time machine). Turned out this was easier than I thought, but Lorex tech support helped a lot, and were available on Memorial Day! One note on setting up Ian P address for intra- and inter net connectivity: Lorex suggests disabling DHCP on the NVR, and then manually inputting IPv4 address, subnet mask, default server, etc. For Mac users, it's easier to leave DHCP enabled on the NVR, and then on your router you reserve an IP address to the MAC address of your NVR. This way, your router will always connect to your NVR by the same IP address, even if you lose power to your router or to your NVR. If you don't either used a Fixed IP/Disable DHCP on the NVR, or reserve an address on your apple router, your router could randomly change the IP address of your NVR, and you will not be able to connect on local intra-net, and may not be able to connect remotely on inter-net.
Very Impressive technology, easy to use and set up the initial video... truly "plug and Play". I have had the units operating for 5 days or so and they work fine. Great video during the day and night. The capabilities built into the software for selecting trigger points, masking off areas you do not want to video, email alerts, etc. are refinements I am impressed with. I could not view the cameras via the internet, but had no problems via my own network, so I called their tech support. I was elevated to second level support and they were absolutely great. Everything was set up properly, however my ISP provider had a modem which was blocking two of the ports required to be port forwarded. In short the problem was identified quickly and the tech was polite, efficient and professional. I am having my ISP correct the problem and anticipate full functioning of the unit soon. Looking forward to remote viewing. Finally the Lorex website is very well designed for the user. All your warranties, purchases, Tech support and Sales "tickets" are easily accessed and navigated. Good job Lorex !
Location: Windsor, Ontario, Canada
Was amazed at the clarity and range of the view. Requires some skill to install and getting used to all the functions does take time. The fan is quite noisy(such as a room fan) and so are the motion alarms so not recommended for a bedroom. Finding the operation manual online is also quite the task, it comes with both a mouse and a remote--but the remote has limited functions whereas the mouse does everything, but all in all am very pleased with this purchase.
Location: Austin Texas
After looking at some reviews for this product, I purchased this at Costco Online. Great value for the money. Easy installation. Quality of video is great. Configuration is easy. 100ft cables included! Great Job! Disappointed there was no PTZ cameras for this system. Software is built into the system but cameras not available yet? When will PTZ cam be available for this system?
Location: Bassett, VA
Very nice camera system. Easy to install once I figured out the instructions and port forwarding. HD Picture is great. Can't go wrong with this system.
Location: San Gabriel Valley
It's very Good product. My order was delivered very quickly (2-days). I would recommend it to anybody Except for the people that Burglarized me. Very good picture quality and night vision. Fan noise is just a little loud. But other than that I love it.
Location: Honolulu, Hawaii
Overall clarity is great. Lots of features. Not that easy to set up for internet viewing, you need to know what you are doing even with the setup wizard. Great for the price. Motion detector is not practical for outside use. Every shadow/bug seems to trip it even with sensitivity low and restricted areas of motion detection.
Great camera system. Shipping was quite quick and it came packaged very well. Excellent image and easy to install. Very happy with my purchase and will buy again from this company when needed.
Location: Everett, WA
I got a 4 camera system from Costco and installed it yesterday. The power over ethernet CAT5 cabling made the installation very easy by just plugging in the cables. While there is a gazillion possible configuration parameters in the user interface the defaults out of the box seemed to work well. It really was as easy as just plugging in cables and turning on the power. As with any system, some of the advanced features like remote access, motion triggers, sending email etc will take a bit more work but at least the system is up and running without any software setup needed.
Location: Madera CA.
This is the first security camera system I have had, but it is very clear and was easy to install my son and I installed it in just 2 hours. I like the power by Ethernet it made it easy to power the cameras. If you want to view 1080p you need a 1080p monitor. I like it a lot. Great job Lorex.
Location: Springfield, VA
I debated buying a wireless system and even installed 4 A/C outlets in my attic to power them; then decided on this one, which is PoE. I think that was the better choice since WiFi can sometimes be spotty reception. Anyhow, although I've never had webcams before, so far I'm pleased with the performance. The only feature I would want to note is the fan noise: the NVR in is my wife's office. But she doesn't say the sound bothers her, although it can be heard at 20 paces. By contrast, my Gateway quad core is virtually silent. Lorex says the fan noise is because it's cooling an NVR with PoE as well. So I guess that means you'd be gambling trying to replace the fan. If my wife's OK with it, I'll let that go. But it is noticeable. Setup was easy and the instructions are foolproof. I got the cameras to appear on my Windows laptop and my Android phone, so I'm thrilled. I'd like to see them on my desktop computer, but I run Linux on it and there's apparently no video plugin available for that. Fine. Picture quality is great in daylight; at night, there is some distance limitations, but that's standard fare. These cameras are under my roof (soffitt) at opposite ends of the house, front and back. One sees most of the front yard and down the street to one side, and one is straight out front and covers the driveway close up. The rear ones see my deck and patio and both rear entrances. Illumination falls off beyond about 50 feet or so, but that's enough to see what I need. If an incident occurs at night at that distance, you'll never get facial recognition or a car make without some additional light; but you'll have enough to give the cops something to go on. Runs a 24 hr continuous loop you can play back. For about $900, I'm not sure you could do better than this product. Sure, you can lay out a several thousand and see all you need. I'm not in that market. Again, if a little fan whir won't bug you, give this a try.
Ordered LNR282C4B package two weeks ago from Costco.ca. Arrived within one week of ordering. Fantastic Product! We have been running multiple tests on the system since its arrival to determine if this is the system to implement for our residential surveillance needs. So far it's lived up to every expectation! The picture quality is simply amazing! Camera and NVR build quality is excellent! We had a few issues with the remote viewing/playback setup (The included Auto Port Forwarding application was not communicating properly with our router) so port forwarding was done manually. Remote viewer works great on Android and Ipad but, unfortunately, no support for BlackBerry (yet). Can't say enough good things about this system! This has hit the mark on performance, price, and quality. Great Buy!
Order arrived in two days! Great customer support service though took it took 15 minutes on hold before someone breathing was able to assist me. Clear instructions.
Location: San Jose, CA
I purchased the system through Costco.com The system is very easy to install and setup using POE. Setting up the software was a bit tricky, but with the help of Tech Support, they were able to resolve my problems quickly. Video is very clear during the daytime and the night viewing is OK, even in complete darkness. Fan noise is OK, but not louder than any heavy duty desktop computer. Overall, I am pleased with the purchase.
Bought this at Costco.com plus two extra cameras. The low light performance is incredible. Daylight video is sharp. Set up was mostly easy. I would expect better literature for Mac setup, though. Had to wait half an hour on the phone before getting a tech, BUT he did fix my iPhone connection. Overall I'd recommend it to a friend.
Location: Bonita, Florida
Daylight video very good. Night video grainy but acceptable. Easy to set up and connect master unit and android version 4.0 remote Asus tablet but having trouble with android version 2.3 smart phone. Very long wait for customer support but when I finally reached level 2 support I received excellent call back and answers to my questions from tech named Juan. Have only had unit hooked up for 2 days and customer support is obtaining cell phone equivalent to mine to trouble shoot why I am having above with the cell phone connection problem. The main unit has at least 2 fans and is noisy so I placed unit directly on carpet floor under TV monitor. Today I have been controlling unit from my wifi connected Widows8 notebook with excellent 1080p video.
Location: Omaha, NE
All in all, I am extremely happy with this system; was able to get it up and running within 1/2 hour! I have researched home camera systems for a number of years and before this one, have not found one that has the ease of installation with the POE, specifications and price. The only challenge with the installation was manually setting up the port forwarding on my router. However, the manuals were clear and I was able to get all done very easily. Also, the mobile programs for iPhone and iPad have worked well. The picture quality is amazing!
Location: San Diego
Been wanting a system for a long time and finally decided to order. I wanted a a network connection as I did not want to be running two separate wires. Power over Ethernet is the only way to go!. makes for a clean and professional installation. The field of view the cameras have is fantastic! 80 degrees or so and the picture quality is fantastic!. Crisp and clear. Setup is straight forward and simple as long as you follow the instructions, I have my iPhone and iPad app installed and have no problems viewing my camera system while I am out, good picture quality on my mobile devices. The noise factor is that of a typical PC, not worse but not less and my system is installed on a hallway closet. I was impressed with the picture quality and decided to order 2 more cameras. I cannot review the longevity of the system as it has been running only a couple of weeks. Seems like a good quality system and hoping to get many years use out of it. Definitely a happy camper so far.
Just bought the LNR 200 series NVR. Its amazing. I'm still trying to decide final install of the cameras. You can actually identify people in light and dark places and that's the reason I bought this system. My only issue is setting up the remote viewing on cell phone. I will certainly recommend this system.
Location: Killington, VT
Tech support was ultimately very helpful, however, the first few attempts I got a busy signal then once I got through it took almost an hour between holding, then speaking to someone with a heavy Indian accent and having to hold again to get someone to help me with setup. I am a retired electronics engineer so I am not quite a novice at this. Once I got someone who was knowledgeble, and spoke well, it took him only a few minutes(remotely controlling my PC) to determine that I had the recorder & PC on different routers. Apparently a no no. I am still trying to find a suitable location for the recorder as its fan is quite noisy. I thought that I could use a remote location and fully control/monitor it from my PC, however, there appear to be some commands that can only be done from a directly connected monitor/TV. I am concerned about power consumption as I believe the label on the recorder is incorrect. It claims 70 watts. However, it also says 100 - 250V 6.3 amps Max 70W? Again thus far testing the system (on my coffee table) with nothing yet mounted the camera resolution day & night appears to be very good. Once I find a suitable location for the recorder, where I can plug in a monitor if needed, and mount the cameras, I will be able to give a more definitive evaluation.
This system is a big step up from my prevous low res D1 camera system. Remote viewing setup was a bid tedious, I have a apple airport extreme router, but after a call to lorex, they were able to walk me thru, and remote view now works on ipad and iphone. Make sure you get a level 2 tech to assist. Camera external temp is a bit warm, but I guess thats normal. NVR fan is definately audible, but I am eventually going to locate unit to storage closet. Camera picture quality is very good, there is a bit of delay when viewing moving video, but I believe there is a setting to decrease delay. I am not sure of the power over ehternet IP camera's which this system has vs regular coxial/power camera systems, may be limited to type of cameras used if ever want to add or upgrade cameras in the future.
Location: Orlando, FL
I purchased this system through Costco. The price is a little more than I wanted to spend, but the quality of the system seems to be superior to others I looked at. I wanted a network system that would allow me to view the camera's via my pc through the internet and my smart phone. After the software and network setup, which took me approximately 8 hours and a few phone calls, I would have to say I'm very pleased with the network option. The biggest issue I ran into was setting up the network options. In the end, I found out that my IP provider had a password set on the router and it took me forever to get it. It had nothing to do with Lorex. Although the picture is pretty good through the network, you can tell it is slightly inferior to viewing the excellent picture via a direct-connect monitor. I really like the PoIP, but am wondering how long the Cat5 plastic plugs will last in the attic. I have had to reconsider where I located the NVR because the fan is quite a bit louder than a typical computer fan. Overall, I am pleased with the purchase.
Location: Houston, TX
The DVR/NVR fan can be quite loud. It's pretty constant. Definitely do not put this in your bedroom. That's my only real complaint about this DVR system. The system comes with a mouse, all the cords, even an HDMI cord to hook it up. The system works pretty well. Lorex definitely tried to make the process of port forwarding the router easier. I commend them on their efforts. It still was a bit of a pain for me. I like the expandability of the system to 8 cameras and the fact that only 1 wire is used to connect the cameras. I would recommend it but put the DVR in a cabinet to muffle the fan.
Just bought the Lorex LNR280 system. I am so fascinated by the simplicity of this - plug and play. The image quality is amazing when there is a bit of lights, I am impress. However, there is always that little down side, the zoom quality is not the best. Also, the setup for remote viewing on smart phone is a little complicated. I didn't have my own router (using TimeWarner's router) so I have to go and get a router for it. All in all, its a great system. I would recommend to anyone else!
Location: Queens NY
So far it is a love and hate. I installed 1 week ago and had some issues with a housing and remote viewing on ipads and android phones. First the need for cases housings. I bought the system from costco because it said weather proof cameras and since I have to mount the cameras completely exposed I thought this would be perfect. I than found out the cameras are recommended to be mounted in a sheltered location. As this was not possible I bought housing units for them. After mounting the cameras in the boxes I had a great day time picture but at night they did not work, as they created a reflection in the glass of the boxes. I than had to remove the glass from the box and move the cameras so they extended beyond where the glass was. Once all that was done they seemed to work fine. Install of the cabling was easy and required no special skills. Second I had to call tech support for an issue with the log on from a remote source. I called and spoke to a person in India with a thick Indian accent, and I for one hate this out sourcing. This person clearly a script reader could do nothing to help with the problem. He put me on hold for the next level of support. After a 45 min. wait I was put in a queue for the next available tech to call me back. I then figured out the problem thru hit and miss tech, took about an hour and a half. I received a call back on my answering machine three days later. Now that everything is up and running and all remote viewing works, I think it as a great system for the money. I would have given this system a five star rating if not for the problems encountered above. I do hope however that if future tech help is needed that it is better than initial encounter.
Location: Miami, FL
Received the system and on initial observation the hardware looked of good quality. Installation instructions are very clear and based on the fact that it is a POE system made the installation that much easier. Upon installation and online setup which Lorex has made very easy to do btw, the system worked perfectly fine. Crystal clear images and easy operation. Important to make sure to install the DVR in a place where the loud fan noise will not bother you, it is very loud.
Pros. Great picture quality. Cons. Loud fan, poor customer service.
Location: Bonney Lake, WA
I received my order within 5 business days and was able to setup the system within a few hours. The setup was extremely easy and it was up and operational without issue. I'm planning on getting additional cameras to extend the security coverage. Great product!
Location: san leandro, ca
High quality product - Good sharp picture, simplify DDNS set up with Wizar with quick networking set up guide very helpful. Little problem with Cell phone set up but may but much better other brand from COSTCO.. Little noisy cooling fan. Set up video guide is good. Will see and learn more after few more week test all the available feature
Location: San Jose, CA.
I bought this system at Costco. Pretty easy to install and set up the hardware portion... However the software portion is little tricky... I use all Apple product including timecapsule router... Port forwarding is an issue so far.. Still has yet figured out... I was unable to use the software included in the system. Therefore, Mac user or apple faithful must be careful with this product... Video is super clear during the day.. At night is fair not that clear.. I still recommend this system.. This is my first security system and I love it so far
Received this order within one week of placing it from Costco.com. Installation & setup was straightforward and simple, and both the resolution & night vision are excellent. Very happy with my purchase and would purchase the same product again.
I ordered in Costco, delivered on time. Very nice picture as expected, wide angle cameras very nice option. Installation somewhat easy except remote viewing I have not been able to make it work, I have to say that they have the worst customer service you can deal with, waiting time on the phone 2 to 3 hours and sometimes they don't speak understandable English so that only make matters worst. The last time I made a connection after 2-1/2 hours the tech disconnected me and never called back. Very disappointing. So far the tech department have not been able to solve the issue, I still can't see my cameras from remote area away from home, I hope that I can get a hold of some one one day and get them to work other wise well return unit to the store. The fan makes lots of noise more like a refrigerator in the kitchen, hope they fix that problem and contact all of us for upgrade. I don't give 5 stars because of tech. service so bad and the noise, otherwise is a very nice system.
Location: Souther California
Pros I ordered the LN282 with 4 IP cams from Costco and received it two days later. The packaging was excellent and documentation was very good. I watched the installation video and then connected the 4 IP cams and Sony TV to the LNR unit and turned it on - it came up and worked perfectly. The system has great 1080P resolution from all cams. I needed to call tech support to help set up the remote viewing DDNS domain and open the ports on my Apple Airport Express router - this router was not in the setup wizard. The tech support was excellent and the techs were very knowledgeable and friendly. I downloaded the Lorex netHD app on my Samsung Note2 Android phone and stared viewing live streaming video from the cams using WI-FI and 4G. Cons The cams do not have PTZ or Audio and the LNR fan is noisy. I knew about these issues before I purchased the system and hope Lorex can improve them. Bob L.
Location: Calgary, Alberta
This is great system. It was very easy to install everything and we are very impressed with the quality of the cameras. This system has replaced another brand system that wasn't very good. It's an excellent buy for the cost. thank you
Location: Philadelphia, PA
Out-of-the-box setup was easy. Cameras are functioning as advertised, although it takes 5-10 seconds for them to switch between IR/night and color/day modes. However, if you want to access video or snapshots over a network -- even a high-speed intranet -- at present their less-than-friendly software does not support resolutions higher than 4CIF! So you would have to sit in front of the NVR itself, with just a mouse and remote control, to monitor in HD. An absurd shortcoming that I hope will be corrected soon!
Location: Torrance CA
I bought the surveillance system (LNR280 NVR with 4 bullet IP cameras). The single cable with POE was an advantage. I opted not to buy wireless camera due to still having to wire power to the unit. I also wasn't sure how reliable the wireless would be compared to the single POE RJ45 CAT 5 cable. The system came up when I tried a test before I installed. Installing was OK but the RJ45 female connectors on the camera are large. If you try to hide them you need a i inch drill bit. I had to go thru stucco and standard drill bits (non-hammer) only go up to 3/4 inch. I opted to buy an outdoor weatherproof box at Home Depot with 1 inch holes to hold the RJ45 connectors so I wouldn't need to drill big 1 inch hole thru my stucco. I got them mounted after crawling in my 2 story attic, ugh. Dirty job. The cameras sometimes do not come up after initial power on of the NVR. My first power up after install 3 of 4 cameras came up. After trying to figure it out the next day I checked and the 4th camera did come on. I had to do some maintenance on the wires and turned off the NVR. After power up none of the cameras came on. I called Lorex Support, they told me that you must power cycle a few times or wait and the cameras should come up. After 3 power cycles all cameras came up. The DDNS setup was not bad. The NVR remote control is not needed since the screen and mouse can control most of the configuration of the system. It's been about 3 days since I've had the system so we will see how it actually works long term. The NVR is loud, couldn't stand the noise so I moved it into the closet. Bought longer HDMI, USB for mouse, power and ethernet cables to get to the unit. Bought a HDMI switch to go from my computer or the NVR output to my HD monitor. Experience is a good teacher. Not sure if wireless would have been a better choice, is there a quieter NVR so you can actually stand being next to it for longer then 10 seconds, is there a more reliable NVR which can get the camera to power up 100% of the time. Can Lorex do a better job on the RJ45 connector on the bullet camera so they are not so huge.
Location: FISHKILL, NY
JUST INSTALLED THIS SYSTEM AND WE LOVE IT! BRIGHT , CLEAR PICTURE AND EASY SETUP INSTALLATION INSTRUCTIONS. WE PLAN TO ADD MORE CAMERAS SO THAT WE CAN COVER THE 10 ACRES WE HAVE. THE TECH SUPPORT WAS VERY COURTEOUS .IT GIVES US SUCH PEACE OF MIND TO BE ABLE TO CHECK EVERYTHING WHILE WE ARE AWAY.SO EASY TO SET UP MY 14 YEAR OLD GRANDSON DID IT.
Location: San Jose, Ca
I received my unit quickly and was pleased with how easy it was to set-up. The Network configuration can be a bit tricky but I had the entire system up and running within an hour or so. The client software is much easier to use than operating the system using the mouse. I cant seem to get the settings right for viewing on my android phone/tablet so I plan on calling tech support. So far so good. I will update my review once I've had more time with the system.
The cameras are very easy to set up. The quality of the cameras are sharp during the daylight (really nice). The cameras work as well in the night as it is during the daytime. Because the surrounding of my have do not have much light, the IR in the cameras kick in and you can see everything from the outside on your monitor/TV. The only problem I had with this system is the connectivity after connecting the DVR through my router to view it on my Iphone. I called up tech support and the wait was very long. I showed this system to my friends and they were amazed at how good the quality of the pictures were.
Ordered the LNR200 Security Camera w/NVR. All the Cameras worked but the HDMI out on the NVR was bad. So I tried to contact tech support. I was on hold for 45min then it sad transferring now, I heard a phone ringing and was waiting for a tech to pick up 20 min later, Nothing!!! so I hung up. So over an hour and No Tech Support. So I called Costco.com they said we have a backdoor # for Lorex Tech Support they did answer in 3min and Costco was on the phone to here the conversation. Almost forgot my friend got a system at Home Depot he installed if it said 720P Well the crooks came back to the front door the camera was 6 feet away. You couldn't make out the persons face. Same thing with the camera over the driveway it was so blurry you could not read the word California that was in large print, but we guessed what it said. So the jury is still out on there systems.
Great system. User manual is easy to follow. Quick help chart was very helpful. Technical support was great.
Location: Flemington, NJ
I got this full HD network camera system. I like it. The picture is clear and using powered Cat 5 cables that make installation much easier. The Lorex Quick Networking Guide is a very good tool to help with the system setup. The recorder was little noisy. The only problem I had is the quality of your custom services. First of all, it took me long time to dial in. Secondly, the line was off when a first level representative passes the line to a higher level support after he tried over 10 minutes and never called back.
Location: Central Oregon Coast
Last week, I purchased a Lorex LNR282C4B Vantage security system that includes a Lorex LNR200 NVR withfour of the Lorex 1080p IP cameras from Costco online. This system will be used at my home to monitor the exterior of our house. I am a retired video and television maintenance engineer who was employed for almost 30 years by the major U.S. television networks. The last ten years before my retirement, I was employed as a broadcast video engineer/technician at DirecTv?s Castle Rock Broadcast Center in Colorado performing maintenance on the latest state-of-the-art video compression systems for satellite broadcasting. As you can see, I have an extensive technical background in video electronics including computer-based systems. Last year, I installed another brand of NVR with four IP cameras to monitor the entrance gates at our gated community on the Oregon Coast. This system is a 720p IP system and was purchased by our Homeowners' Association. Two years ago, we installed an analog eight camera system from a dealer to record the swimming pool and clubhouse areas in our community. Seven years ago another analog system was installed at our Tennis Facility. I maintain all of these systems on a volunteer basis. It is amazing the definite changes in quality, the ease of installation and operation of the newer products over the years, especially now with the new Lorex system that I purchased. The Lorex images are crystal clear and amazing in 1080p mode. Playback is just as smooth and clear as the live video. After many hours of research, I decided to purchase and install a security system at my home, I discovered on Costco?s website, the Lorex Vantage 1080p IP NVR system with four cameras. Albeit, the cost is higher for 1080p over 720p, but for me, it is well worth the difference to get the better resolution. Over the last few days, I have found that getting the Lorex system configured and operating was much easier than any of the other brands that I have been used to. Lorex is definitely a ?plug and play? system. The menu page is extremely clear, and intuitive to understand plus easy to make ?custom configurations for the customer?s particular needs whether this it be for residential or business situations. The Lorex system also records at 1080p 30 frames per second. This greatly increases clarity of a moving object, especially when the video is paused and ?still framed?. I would love to have this Lorex system at our gated community as we record each of the vehicles and their license plates of those who enter through our gates. I heartedly recommend this Lorex system for the excellent quality, ease of installation, operation and that so many custom configurations are possible and easily changed. If you want these features and a quality product, you should seriously consider this Lorex Vantage 1080 IP system. With the Lorex Vantage system, the playback is smooth and extremely clear without the "jerkiness" I see on other systems. I originally read about the Lorex and fan noise. Possibly the newer units have had a manufacture change, because I do not find the fan noise loud nor objectionable. It is about the same noise level as a desktop PC. The Operations Manual on the website is well written and very helpful. But it is a bit convoluted to find the manual's location on the website. It should be easier to find. This is my only complaint thus far! ?Southshore Rob?
Pros: good picture quality, software works well, good support available from lorex website, mac compatible with safari plugin, cameras are excellent in low light, very good price / performance combination Cons: remote viewing requires computer-savvy user Model Number: LNR282C4B "I'm very happy with this system. Setup is relatively straight-forward. The NVR recognizes and displays the cameras about 30 seconds after connection. I had little trouble connecting the NVR to my local computer network following the instructions for setting up my router. I use Macs, not Windows PCs. There is a plugin for the Safari browser that is super easy to install and makes either local or remote viewing of the Lorex cameras very easy. It's probably easier setting up the Safari plugin than installing the Lorex software in Windows! I was also able to get remote viewing setup on iPhone and iPad, using the Lorex NetHD and NetHD Plus apps from iTunes. This is relatively easy if one follows the instructions on the Quick Start Guides that come with the system. The only problem was that after setting up the apps, the first time I tried to go to "Live View", both my iPhone and iPad gave me "Insufficient Memory" warnings. But, once I left the app and opened it again, the live camera views came up fine. Noise is not an issue for me. Fan noise is equivalent to my computer gear -- no better or worse."
I have only had this product for 4 days and I am still deciding on final installation options, however, I did connect all of the cameras. I am very impressed with the clarity of the daytime images and how much can be seen in basically total darkness. One surprise so far - I am going to need to be very careful on outdoor placement. My experiments so far have demonstrated that the cameras will "focus" on close in leaves. I believe this system will provide exactly what I expected.
Location: Garden Grove, CA
Bought, tested with 4 connected cameras. But I am confuse if it will record and play back all 8 channel in HD 1080P @ 30 FPS (240FPS) per website's advertised or just 15 FPS (120 FPS) per User's Manual. Which one is correct? The picture quality is great but was unable to use it as a standalone IP camera likes the Qsee IP camera without NVR. Look great but not sure if frame rate drop if I plan to populate 4 more camera. If anyone know, please verify. Thanks
Location: Bakersfield, Ca.
This seems to be a very powerful system. It's new, so I don't use all of its functions as yet. The Cameras are 1080p, but I like that I can switch to 720p, since that's my monitor capacity. By the way, you have to match the Camera to your Monitor, otherwise your picture looks choppy. You can do this in the Record section of the Menu. The set-up was easy, all you're running is the Ethernet cable from the Cameras to the Recorder. The Cameras are small enough, they almost look inconspicuous. If more variety of Cameras were offered, it would be nice. The Recorder (NVR) does have a hum, like any other recorders or computers, but not loud enough to be irritating. The unit is not any bigger than a Blu-Ray player. The unit does come with a Remote Control, though I'm not sure what its function is since the unit also comes with a mouse and I use it for everything. I could write more about it, but I don't think Lorex will give me that much space. All-in-all, this system is great. It has set-ups galore. It seems like Lorex put everything they had (Technology) into this system. You definately can't go wrong.
Location: Glendale, Ca
My order was delivered quickly (2 days). Instructions for installation are very clear. Camera's resolutions are great (very clear picture). Online setup was easy and it's great. You probably can't put the recorder in a sleeping room, because of the fan noise but it is like most computers. Lorex customer service was helpfull for a question I had. Everything works as I expected.