August 5, 2016
This is another example of a generation that doesn't take the time to finish a good idea. The products are well built and work reasonably well, however just a little more time put into test and prep would have made it worth the price and would have delivered what they promise. Unfortunately, they have fallen short. The cameras show a decent image and have a reasonable range. The earlier generation night vision was better. These cameras tend to show the central portion of the image clearly, but the edges of the frame don't receive any IR so they black out. The system occasionaly (once per day) locks up and beeps loudly as it goes into an automatic re-boot, so you lose any imaging that happens for about 5 minutes. They don't include a full user manual, just a quick start guide, so you're left wondering how to operate your system. Weeks later and I still cannot view it on my laptop. The user interface has been much improved over earlier models, but with no instructions, you're left to poke around until you figure it out. And the android app has very limited functionality although it claims much more, only a few items work and that seems like only when it feels like it.
Thank you for your feedback. We?re sorry to hear you are not fully satisfied with your system. Our technical support team would be happy to assist you and can be reached at 1-877-755-6739. Please find the link to the full system manual under the Downloads tab of the product page. Here is the link for your convenience: