Watch over your world from anywhere in the world with the LH040 ECO Series DVR. The LH040 ECO series is built to blend seamlessly with modern entertainment electronics with an attractive white housing. The DVR features flexible placement options - position the DVR flat on its side or in a vertical orientation by attaching it to the included docking stand. This unique marriage of style and versatality means you can display your DVR proudly in your home entertainment unit, or easily stow it away from sight.
The LH040 ECO Series uses Stratus Connectivity, our innovative hassle-free cloud connection service. You can quickly and easily connect to your security system over the Internet using your smartphone, tablet, PC or Mac. Download the free App, scan the QR code and start viewing your world securely online! Compatible with iOS and Android devices.
Record in real-time to the specialty 100% duty-cycle hard drive designed for surveillance, providing weeks or even months of reliable video. Customize the recording settings to fit your needs. Connect the ECO LH040 Series DVR to a TV, PC, or CCTV monitors with industry standard HDMI, VGA & BNC inputs. The intuitive interface with simple icons allows for easy & efficient security DVR programming.
The hard drives are designed to work in a security environment, including simultaneous recording & playback from various streams.
High definition interface with HDMI output for easy connection to a TV
Variety of installation options are available.
1. Requires a high speed internet connection and a router (not included). An upload speed of 1Mbps is recommended for the best video performance. Up to 3 devices may connect to the system at the same time. For the latest list of supported apps and devices, check www.lorextechnology.com/support.
2. Optimized when used with 960H compatible cameras. DVR is backwards compatible and supports different camera inputs: standard resolution and 960H.
3. High definition recording not supported, recording resolution is limited to a maximum of 960x480 per channel. Image quality and resolution is dependent on the type of camera connected to the DVR.
4. Recording time may vary based on recording resolution & quality, lighting conditions and movement in the scene.
5. Both firmware and software must be updated to latest version to ensure remote connectivity. Always update to the latest software (available at www.lorextechnology.com) after upgrading the DVR firmware.
6. For vertical mounting use the included docking stand. For maximum stability push down on the DVR until your hear a click.
7. At full signal strength. Limit number of obstructions to ensure best performance.
8. Stated IR illumination ranges are based on ideal conditions in typical outdoor night time ambient lighting and total darkness. Actual range and image clarity depends on installation location, viewing area and light reflection/absorption level of object.
9. Camera and receiver requires a wired connection to an electrical outlet (power adaptors included).
10. Not intended for submersion in water. Installation in a sheltered area required.
11. Maximum wireless transmission range. Actual range dependent upon building materials and other obstructions in path of wireless signal.
* Using multiple receivers in close proximity to each other may cause a slowdown in frame rate performance.
** If light level is too low, camera will switch over to B/W for increased light sensitivity.
*** BlackBox is used solely as a marketing term and does not imply that the product can survive fire or extreme conditions. Use product in accordance with the instructions provided.
All trademarks belong to their respective owners. No claim is made to the exclusive right to use the trademarks listed, other than the trademarks owned by Lorex Corporation. We reserve the right to change models, configurations or specifications without notice or liability. Product may not be exactly as shown. Images are simulated.
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The cameras are relatively simple to get installed and ready for use pretty much straight out of the box. The menu isn't too difficult to navigate but not exactly intuitive. The Android app is nice but could still use some improvements. We haven't had any issues with the cameras except for the night vision going out on one of the cameras.
Location: Daytona Beach
Got this because my wife is home alone a lot and Keep a lot of tools in my truck. The setup and installation of the dvr and cameras was super easy. The night view of the camera outside is excellent. The mobile app was also easy to set up and I love that I can check the cameras wherever I am. The DDNS was harder to set up but the customer service was also excellent. I let them remotely log into my laptop and they set me up for logging in at home and away from home using any computer with internet access. I am very happy with both the system and customer service.
Side note: wait time when calling seemed unusually long but they give you option to get a call back without losing your spot. Did that and all was good!
So far this camera is good. I haven't gone through the Minnesota winter season, yet. So far the summer season is working fine. I hope it will be the same for the winter season. I recommend for other people.
Location: London, Ontario
I found the cameras easy to set up and install. However, I cannot seem to connect the DVR to either of my tablets so i cannot see them in 'live view'. The DVR works very well with a pretty clear picture, when hooked up to my pc monitor screen. Placed a ticket in Support Group asking for help. 6 days later, still haven't had a response. Hopefully I'll be able to give a better review when all the features are available to me.
Thank you for your feedback. Our apologies for the delay in responding to your ticket. We were happy to assist you with this.
Location: Huntsville, AL
Great system at a reasonable cost. Instructions were rather intuitive, easy to install and set up. Wish there was a way to kill the sound on the base station alarm, would recommend this to others.
Location: dubuque,iowa 52001
just bought these cameras only have 2 up have to run wire for others (ele.) so far they are great easy to put up and set up picture is good wife can check on me from her work keep eye on dog when outside very happy so far putting other 2 cameras this week .i would buy again good price. did not give 5 only because just got them up. nite vision is good also.
Location: Santa Maria
Great Product. at an affordable price.
Customer support is wonderful, they do need to upgrade or revamp their instructions, on paper and online. i.e., use information customers are calling about. Had difficulty in setting up the email and the system, not as straight forward on the paper, had to Google any info to get help, finally I broke down and called. I needed a whole new Gmail account. Range is great. I also wish the alert or alarm system was implemented on the phone app. Other than this, It seems to work wonderfully!!!
Pros---The actual system was pretty easy to set up. Cameras have a pretty clear picture.
Cons---DVR is constantly beeping....to the point were we have to unplug it to sleep or even when we are awake, it's annoying. No manual to help with the set up or troubleshooting. Called in to have someone help with the beeping, I had a super hard time understanding her and she kept having to refer to her manual (why didn't you just send one to me in the first place)! We shut off all the controls for the beeping and it still goes off, just not as often. We set up for me to get alerts for on my gmail count if there is any motion. Still have never got an email.
I'm not extremely pleased for a $700.00 system.
Thank you for your feedback. We're sorry to hear you are having difficulty and have contacted you to offer assistance. Please call our technical support team at 1-877-755-6739. They are available Monday to Saturday, 9am - 10pm EST.
Fairly easy to set up. Range is fair. Distance and night vision are very good. Support has been absolutely great. My questions were always answered.
We are loving our system! Very easy to install, and easy to figure out. We will buy again!
Location: Brownstown MI
I am satisfied with this system. The picture is clear, the alarms work well. But keep in mind that installation is not a 5 minute project. You must have an electricity at every camera, which for me meant drilling through walls to bring the plugs inside. I wish they had cameras that ran on batteries. It would be a lot easier to change batteries then to run electrical to the places I want the cameras. I installed 2 cameras where I want them but will have to wait for a little warmer weather to put the other two in because getting power where I want them is going to be a project. The phone app could be better. I keep losing the view of the cameras after I zoom in. This is fixed by signing in again but I should not have to do that. And I still haven't figured out how to get the pictures through my PC. I shouldn't have to call their help desk to do this. Make your website more user friendly. For the price ( I paid $500 at BestBuy) this is a good system
Location: Medicine Hat, Alberta
We live on an acreage and purchased this system for security and remote surveillance of our dogs and horses and we are definitely getting the results we had hoped for. Although not super techies we found it relatively easy to set up. We are very happy with the image quality and pleased that we were able to adjust for shaded areas, etc. Only negatives are we called customer service for technical assistance and used the call back feature and never got a call back. We finally figured it out on our own after printing out the manual which should come with the product given the step by step necessary for setting up some of the features. Over all, it's reasonably priced and good quality. We would definitely recommend it.
Location: PO Box 27204, Memphis, TN 38167
I purchased this camera at Best Buy. A week later I purchased a 2-year extended warrantee. However, the extended warrantee I discovered is from "Geek Squad" company instead of Lorex. Is the Geek Squad company a contractor for Lorex? It appears I have two warrantees on one product for the this year.
I first went to Lorex website requesting to purchase an extended warrantee. Lorex never responded.
I discovered the security cameras must be mounted in a vertical position. I had to manufacture a "shelf" on the side of my house in order to properly mount the cameras. Otherwise, I would had been unable to position the camera in the desired security direction.
The instructions that came with the camera is incomplete and not user friendly.
I downloaded the "Lorex_Stratus_Client1.exe" on my laptop. I am able to use this to view my cameras when I am off site. However, I can only use my personal PC to view my cameras. The personal link http://xxxxxxxx.lorexddns.net/ to view my camera on other computers does not work. Lorex technicians are unable to help me get this http://xxxxxxxx.lorexddns.net/ link and they canceled my request, which means I am forced to take my laptop everywhere I go if I need to check on my home security. This is very inconvenient.
We're sorry to hear this.
A Lorex Technician will call to assist with the DDNS setup.
Location: Vimy Alberta
I bought a different system and was not happy with it and returned, I bought the lorex system and was very happy with it. It was very easy to install, the range was very good and the pictures are very clear.
Location: Cambridge ontario
I love the camera system that I got.
The product arrived on time however it was very difficult to get working and large and kind of an eye sore so I decided to return it. However it has been over a month and they have not given me a refund and every time I call its either closed, even though its during office hours or the call "drops." The one time I was able to speak to the woman on the phone she said the package hadn't arrived even though on my tracking it said it arrived almost a month ago. However since I misplaced the tracking number she can't help me. WORST customer service ever. Don't buy form here unless you are 100% sure and you are ready for HORRIBLE customer service. You're better off buying from eBay 100000%.
Thank you for your feedback. We apologize for any inconvenience and have tried to reach you via email. Please call us for further assistance 1-888-425-6739.
I recently purchased this system and gave it 5 stars even though one camera was defective. I had called tech support as well as customer service and was given all the right answers prior to my original posting. I need to change my review to a one star as all I have received was lip service. They have not sent me a replacement camera and can't give me a simple answer. I jumped through all their hoops, made multiple phone calls and sat on hold for extended periods of time. I will not waste my time, effort or money dealing with poor customer service and will return the entire system for a refund!
Thank you for your feedback. We sincerely apologize for the difficulty you experienced.
I AM VERY DISAPOINTED ON THE SERVICE AND THE PRODUCT I RECENTLY PURCHASED with Lorex. AFTER TWO DAYS OF TROUBLESHOOTING trying to get my surveillance cameras to work: I FINALLY CALLED LOREX SUPORT AND IT WASN'T UNTIL I SPOKE WITH THE SECOND SUPORT REP THAT I WAS INFORMED THAT MY D-LINK ROUTER IS NOT COMPATIBLE WITH MY NEW LH040 Eco Series 4-Channel Security. I find it interesting that my router works with everything else in my home but the LH040 Eco Series 4-Channel Security SYSTEM. Any how; NOW: I need to go shopping for another router that will give me a WiFi signal in my house and that will be compatible with the LH040 Eco Series. That is if I get the list of routers THAT ARE COMPATIBLE WITH MY NEW LH040 Eco Series 4-Channel Security SYSTEM from Lorex Support as promised.
Thank you for your feedback. We apologize for any difficulty you have experienced. Our sales team would be happy to assist you with a different system as an exchange your you can return it if it does not suit your needs. Please don't hesitate to phone us at 1-888-425-6739.
Location: Ridgecrest, CA
This complete system was very easy to install. I was very surprised with the quality of the picture and the App feature. It's nice being able to look on my Iphone and see my house. I had a slight problem as one of the cameras did not work. The Tech Team was very helpful and we were able to determine the camera was defective. They ended up sending me a replacement camera. Even though I had a problem, I am giving them 5 stars as I like the product and the staff was a pleasure to work with. Thanks Ken and Chris for your assistance!
The camera system worked great right out of the box. But I did have problems hooking up to the internet with it. I have a slow DSL box thru Fairpoint and with the help of my son finally got it going. Working great tho.
Fantastic system,easy to install and use.Fantasic price aswell.The night vision works great.Thanks Lorex for another great system.
Location: Wellman, IA
This product seems to be very good at this point. The day time vision is wonderful and the night vision I thought would be better. You do need some kind of security light for the camera to work or see anything at night. No place in the manual talks about the camera itself other than the installing it. I would recommend it to other people.
Great product. Love that I can connect from anywhere. Makes everyone feel safer at home.
Location: Iuka, MS
Great system and a breeze to setup and access. I love the DDNS ability to access anywhere in the world on my PC and the Mobile App which allows me to view anytime and anywhere.
cameras were easy to connect and work great both day and night. had a couple issues because i didnt take time to read directions and called in and they were very helpful and patient with me. Straightened everything out asap. can view on monitor at home and also on iphone or other device. great system for the price and great peace of mind to see what is happening outside so easily. would recommend for sure. the wireless system setup is fast and easy and makes it a breeze. also range is excellent. thought i would need some kind of booster but havent needed so far
Second time around with the Lorex System, had to upgrade my Wi-Fi to allow proper streaming. tried D-Link also, but no hard drive for storage, so it's only an active set up..
Used the Four Camera Set up and it was up and operating in short order, seems to work great.
Only concern is the "Jumpy" Video not a true view of the activity.
Location: Las Vegas Nevada
Great product cameras in color by day and b/w by night great system and the customer service is also great in helping out with the system to get you on line. I now looking at more camers to add to the system. Thanks lorex.
Had the system about 2 weeks. A camera failed that was under warranty and now I am trying to get a replacement. For the last week I have been waiting for a response. So far, nothing. Really piss poor customer service.
Thank you for your feedback. Our apologies for the delay. We hope the replacement is working well.
Location: groves tx
EASY TO SET UP AND INSTALL. MY ONLY COMPLAINTS IS RUNNING POWER SUPPLY TO THE CAMERAS IN THE ATTIC.THE NIGHT VISION IS PRETTY CLEAR.IT'S NICE TO BE ABLE TO MONITOR THE KIDS COMING HOME FROM SCHOOL WHILE I'M AT WORK.DOWN LOAD THE IPHONE APP TO VIEW ON THE GO.DEFINITELY RECOMMEND THIS WIRELESS SYSTEM.
Bought this system 3 weeks ago because of 2 key features: remote view by smart phone and instant Email alert. It's easy to set up after reading the instructions online. The cameras provide clear view day and night. The recorded images on DVR are very sharp, and the hard disk can last long when it's set on motion recording only. The only problem I have encountered so far is the transmission of signals from the cameras to the wireless receiver is often lost, causing loud beep sound on DVR though the distance from the cameras to the receiver is less than 10 metres. The customer service promised to send me a replacement for the wireless receiver. Hopefully will get it very soon so I can put the system up running.
This product was easy to set up and all 4 cameras are working in sync with no problems, hick-ups, etc. I was on a cruise recently and checked in on my home while away via cell phone. I have one camera in the home and 3 outside.....Very pleased!
Location: San Antonio , TX
This is the easiest surveillance system I have ever used. Great wireless range and the image is awesome. Connectivity from my phone is so simple. I can see my home from anywhere!!!!!
Location: Peterborough, Ont
Oh wow! Easy setup, everything worked right out of the box. Better picture quality that I had thought, after reading some reviews. Nice compact size, great for my Condo. More extensive features that I had expected. Very pleased! I would definitely recommend this, in fact, I did and they bought one also!
easy install, good WiFi range and i have had no connectivity issues at all.
Location: Pine Mountain Club
An excellent system for our needs. We do not need to be around for it to capture anyone attempting to meddle with our home. We had received a threat from a young neighbor which caused us to purchase system. Pretty easy to follow set up instructions and we can monitor from any of our electronic devices home or away.
Location: Western Oregon
Works well and like the quality of the pictures. I needed tech support and their help was great.
Location: Deltona, FL
I really like the idea of the wireless cameras. Too bad I still had to run power to the cameras. The quality of the transmission is very good. The night vision is awesome. My wife is very happy about our purchase. I like the idea of being able to see my surveillance cameras via my Android. Nice.
Bought my system 4 days ago. A LH040 wireless system working great. I'm not very computer Savvy but was able to get my desk top & I pad up& running with little difficulty. Good system.
Location: Northern Ontario
Easy to setup, requires a power source near each camera. PVR software need a bit of work! Camera IR works like it should. Hassle free internet setup for remote monitoring ,just plug it in, get the app for your your iPad and that's it! Overall good value and functionality, it's a solid product.
Works well but remote viewing is complicated to install.
Great system with excellent customer service and technical support. I love the fact that I can access my system on my smartphone anywhere, anytime.
Location: Austin, Texas
This system was relatively east to install but then again I am a Techie.
I had the 4 camera system up and running to my HDMI connected 720P TV Monitor by my Broadband router with multiple Wi-Fi Access points (802.11b,g).
I connected my PC-Laptop, iPhone and IPad with monitor and screen capture (pics) relatively quickly after I registered my system with Lorex and created a DNS account. My daughter easily connected up her Android phone and was up and running in minutes.
The video quality is as good as I expected for the price since it is not HD quality.
The Night vision capability is great (better than I expected).
This system is great as long as it is not active 100% of the time since it severely affects my Wi-Fi connectivity data rate. I typically turn off the complete system (including the two wireless 2x connectors to the DVR) during the day when I am using Wi-Fi or my wireless speakers.
My only issue is when I have all 4 wireless remote camera connected, my Wi-Fi bandwidth dropped dramatically to the point of failure to certain Wi-Fi Access Point connections (I have 4 Wi-Fi systems on my property for coverage).
Even though Lorex uses Frequency-hopping spread spectrum (FHSS) to move between frequency bands in the 2.4GHz to 2.48GHz Wi-Fi range, I could see some of my Wi-Fi access points drop out entirely as the FHSS kicked in. My Sony wireless speaker system absolutely dropped out since the FHSS wireless took over the wireless speaker freq range (Also uses FHSS).
My recommendation for future systems is to use Sub-GHZ frequencies for wireless connected cameras. This will eliminate the wireless interference with Wi-Fi systems and wireless speakers. Additionally, the Sub GHZ freq will increase distance for the wireless cameras to be connected.
Overall I am satisfied with the system for use when I am not on my property or during the night while I am not using Wi-Fi.
Location: Philadelphia, PA
This surveillance system was relatively easy to install, and in the few days that it has been operational, it appears to be working as intended. It would have been nice to have an instruction manual included for the price, as having to use the Lorex website and making repeated trips to the locations where the DVR was set up was inconvenient. While I appreciate the need for a "green" approach to reducing unnecessary paper waste, sometimes an old-fashioned paper owner's manual is essential. Other than this minor complaint, I am thus far pleased with my purchase.
Location: Denver CO
I'll be using this as a temporary monitoring system for my halloween yard haunt so it won't be in use year round, I found most home security systems don't have an option to hook up to a TV for monitoring (wi-fi/smartphone use only) so I'm happy to have found something that will work for me.
I'm giving it 3 stars only because I'm unsure about the longevity of the system, or how it will work with my lighting, my only wish would be having audio, but thats minor.
Location: Simi Valley
Easy to install. Performed as advertised.
Location: Morgan Hill
This my second system. Both systems are working well.
It is so nice to be able to see what's going on at a house that may be empty.
This system offers a good bang for the buck.
Location: Alabama, US
Once you get it set up, this is a decent home security system. There are plenty of configuration options for almost any need, but, unfortunately, the included documentation is light on details and the web-based manual is missing important setup information. For example, to configure the system to record based on motion alerts, I had to reference the documentation for another system on my own. And support was no help, as they closed the support ticket I opened without comment or answer.
Location: Salem, VA
LH040 - Eco series 4-channel system with wireless cameras -
We have had this system for less than a week so far. Setup was fairly easy, we were viewing live video from the cameras very quickly. Each pair of wireless cameras communicate to the DVR via a wireless receiver which is hardwired to the DVR. The cables are not very long so you may need to place the DVR in a place to allow proper positioning of the antennas. The DVR also requires a hardwired connection to your router, so I had to install the DVR near my computer desk instead of near my HDTV like I wanted. (I have run a long Ethernet cable over to my HDTV.) The wireless cameras each require connection to power, they are each equipped with AC adapter with about 25ft of cable. So this may affect where you can easily mount the cameras without electrical work. It will take some time and electrical work to get all the cameras mounted exactly where I want them. Viewing the live video is the easiest to accomplish and works very well, playback of recorded video is the part that is lacking for me. As other reviews have stated the playback speeds do not seem to work and it appears to actually playback in slow motion. The search and playback options are slightly different between using an external monitor versus viewing from a smartphone or computer. I like the playback options using the external monitor because it provides the events in a list format. We also had some issues connecting to the DVR via smartphone, but I suspect it was due to trying to make multiple simultaneous connections, using one at a time seems to work reliably. This system is Stratus (Cloud) enabled so the DDNS setup is not required for remote viewing from the internet, but you will need to create an online account with Lorex and register the product warranty. Changing the camera recording options was fairly easy. You can setup the recording options for each camera independently or make them all the same. I had to do some research regarding the email settings, but eventually got that working. The email sends a single date/time stamped picture at some point after motion is detected, sometimes this captures what caused the motion and sometimes does not. (I haven't tried playing with the motion detection sensitivity setting yet.) An unexpected, but nice feature is a buzzer (alarm) sound from the DVR which can be set to sound when one or more cameras detects an event (motion). So far this system has provided everything as advertised and has all the features we had hoped for from a system in this price range, we are happy with it.
This is my first security camera system. Out of the box I attempted to read the installation instructions step by step. These instructions lack a lot to be desired to say the least.
I had the cameras operating within about 30 minutes but couldn't get the included mouse and remote control to work. I also couldn't get the motion sensor to send myself an email. I contacted tech support and the person informed me that my satellite internet service didn't have enough upload speed to handle the email notification and most likely wouldn't allow remote viewing on my smartphone. The issue with using the included remote control and mouse is only available if you connect the dvr directly to a monitor. If you connect the dvr to your router and view it thru your computer and existing monitor, it disables them.
This is not a deal killer for me. I have tried to view my recorded video on 8x speed and it will hang up but I can view it up to 6x speed and it works fine. The control panel is a little confusing but after playing around with it I have it "tweaked" the way I want it. Otherwise I am content with the video quality and am extremely happy with the IR (night vision) distance at night. Just keep in mind, if you don't have true hi-speed internet, this system won't perform at its best.
Like other reviews, instructions received were not for the model we purchased, was told by salesman video was 1080 since there wasn't anything on outside of box - it is 960, mouse and remote didn't work - tried different batteries (maybe this was a refurbished item), unable to change the date and time through the Ipad app - emailed tech support - did receive an email back after I returned the item, it stated we needed to call their support number, it did slow down our netowrk some but not huge amount, camera quality good
Location: daleville, al
well, so far, it does not send any emails to me, i cannot fast forward to view playback, each second during playback takes 3-15 seconds or more, only after i download files to my computer can i actually watch what was recorded at real speed. yes, it was pretty easy to install and get it up and running, but it seems like it would be more user friendly if i could view what was recorded, in real time, before i decide what i want to download to my computer!
Great home security system. Was very easy to install and cameras work well both day and night. Nice feature to be able to watch from smart phone, computer, or monitor.
This product is great, having the ability to view the camera's from my iPhone, iPad or computer is great. The night vision works well and give more viewing distance at night than I expected. Overall very happy
Location: New Jersey, USA
I really like this product!!! I am a first time security camera buyer and I chose this product because it is indoor/outdoor, wireless video feed, reliable wired power supply (much better than battery powered units) and hard drive recording instead of costly monthly cloud storage fees. Great product and easy setup!!!
Location: Lake FOrest
I was given this system for Xmas. Easy to set up, but getting e-mail notifications set up is not working. I sent an email request for help getting this set up and 8 days later I still haven heard anything. I have, however, received numerous e-mails from Lorex, but no answer yet about getting e-mail notifications...
I would give this 5 stars if I could get the email stuff set up.
Location: panama city home
nice system not bad to set up once you figure out what the instructions are trying to tell you
once you find the manual on line(should have one included )
yes you get e-mail notification of motion BUT if the thieves steal your DVR you have no record except what is on you smart phone (1 picture) was told no way to back up video even by cable to USB flash drive/another hidden DVR /computer. yup back up- but its manual when you want to back up you do-does not automatically do a back up
system would work great for a work place when just trying to monitor people and your watching the video as it happens -or restricted area where you see it then go there
not good for hidden cameras when motion is sensed the DVR beeps/loud
still have not figured out the sensitivity scale or motion watch areas
I do not have separate monitor so had to read instruction on internet unplug monitor plug in DVR and back and forth I'm 67 and not tech savvy took 2 weeks to get it set up and running
would I buy again ==probably not
I was surprised how easy setup was for this product, I had it up and running in about 40 minutes. The most time was spent mounting the cameras as they require access to a power source. The picture from the camera is nice and clear. The reception from the cameras is pretty good. I have had some issues with my camera mounted on my garage, as it appears the signal does not like traveling through the aluminum garage door. I had to relocate receiver to a closer room. Nice feature of email alerts and remote viewing. So far so good. I am looking to purchase more cameras to add to system.
Location: Spring city tn
Out of the box there was some difficulty, but after call tech support we found out that the remote receivers were bad. After we acquired the second on setup was a little easier. The main problem I have is there is really no user friendly instructions on how to use the software, ie: recording and playback.
Location: Spring Cuity TN
Out of the Box I had a little bit of trouble, I had to return the system because it had two bad remote receivers. On the second go round it was so bad. I contacted technical support twice , and had great support from them. the system is still to new to me to give it my honest opinion. So far so good. I only wish they would have had better friendly user instructions. I would recommend this system to anyone wanting a wireless system. Im realy thing about taking it back and buying the system with sound.
I got this system for Christmas and just installed last week. I am very happy with it so far. Installation was simple, hard thing is to figure out where the cameras go, and I didn't have to pair them. As soon as I plugged in the dvr, the image came up without doing anything else. The picture is very clear day and night.
The only issue I have is that my wi-fi connection slowed down tremendously. I have done some research and found that I need to change my router's settings to where the router's channel is not set to automatic. I will set my router's channel to either 1, 6, or 11, since they are not supposed to overlap and hopefully that will fix the wi-fi problem. At least I have a dual band router and my 5GHz still works fine.
Easy set up, took a little bit of figuring to set up email notifications. The range on the cameras is a little bit weak for the distance I have them from the receivers but still works. Over all I am happy with the system.
Location: Spring, Texas
These cameras are very clear and very very easy to install. Was up in running in a few hours. The signal strength is good also. I have the 4 cameras installed on my entry points of my home and could not be happier. The software took a little googling and getting used to but very easy to use.
Unhappy with set up. The web site suggested doesn't take me anywhere! No manual either. Where do I get a pdf manual?
Initial setup appears to work for video. How do I access the additional features, home page etc.?
Now it "beeps" when I walk thru the camera. How do I turn that feature off?
How do I get to the main menu? Do I use my laptop & it's mouse or do I need to use the Lorex mouse and a monitor connected with HDMI cable?
Quick setup checklist needs a LOT of work & improvements.
I had been looking for a wireless system for a year or more and had done some reading om what was out in the market. I chose the Lorex because because it seemed to fit my needs. Price was good DVR and cameras fit my needs. It was easy to install and picture was clear. The really only problem I have has was trying to contact sales. (don't try calling or opening a ticket > never received a reply or return call). On the other hand the tech department has been more than wonderful. The only thing I wish Lorex would of done would be to supply a User's Manual with the system. The instructions are really lacking on alot of details.
I purchased this product back in May have been very pleased with it. I did have to return one Camera back to Lorex due to the color went out. After i registered the product and submitted a copy of my receipt i had no problems returning the defected camera and received a new one within 7 days. I also purchased this system for my daughters house.
Purchased this system a few days ago. The directions were not as clear as I would have liked, especially since this is the first security camera system I have used. Some parts of the application (on computer/phone) do not exist--my application does not allow me to choose a specific time to view from the recordings, only allows me to choose a day and then I have to (slowly) fast forward to get to a later time. Another complaint is that the applications to view the recordings always time out, and I have to reselect the cameras I would like to view instead of automatically being able to view them all on their preselected screens. However, overall I would recommend this product as the clarity of the cameras (including the night vision) and overall quality is good. I am unsure if this is offered by a different Lorex product, but going forward I would purchase a camera that allows me to rotate the view from the phone/application.
Location: Choctaw, ok
Great system and works great. Allows wife to watch her barn and horses.
nice simple set up have had cold weather issues , and 1 camera out of range " just changed port seemed to work after that "
Location: Greenwood, NS
Very impressed with the ease of access installation and the internt accessability. Mobil app is also very impressive. Would highly recommend it.
Location: St. Louis
Great system. When I was checking out wireless systems I came across this one. The price and reviews I read convinced me to buy. I'm glad I did. System was very easy to setup. Picture quality is awesome. We have 12" concrete walls here and the system has had no problems with signal strength. In fact a friend of mine has another brand system that he paid 3X more for and our system is as good or better at picture quality and wireless range.. The system has already paid for itself by helping with a shipment problem we had. When we had a question, support got right back to us and was very helpful. I would recommend this system and Lorex to anyone.
This system was extremely easy to set up. Pairing of the cameras was immediate and the wireless range has proven to be good throughout the three weeks I have been using it. The system performs reliably and the remote access has been good, though the interface is a bit clumsy. Using my iPhone, I find it necessary to connect to each camera individually. They do not show up automatically as they do when I am home on my local network. A major omission is the lack of an included manual. The DVR menu is quite complex and in order to learn it, it was necessary to download the manual (which is not very easy to find) on the Lorex web site. A suggested improvement is to work on the DVR user interface. It is reminiscent of early Windows apps. Finally, while the images from the cameras are very clear, they are far from HD quality and of course they are not advertised to be. This is not a system for anyone who would need to decipher fine details (such as a license plate number) but is great for those needing easy setup and reliable performance.
Location: San Diego Area
After an small incident, I research a new system to replace an old Logitech system that had seen better days. We never believed someone would be brave enough to enter our backyard with a Great Dane and a St. Bernard that have free access to this area. Especially with the Dane as she growls and barks at strangers, but I guess her age has made her more docile.
I decided on this system and was really happy at how easy it was to set up and get operational. Still have a few minor adjustments to work on to get it fully dialed in. Very pleased with the system, with one issue. The email alert system doesn't work for us. Tried many different ways to set it up and then called tech support. Was on hold for about 40 some minutes, bit frustrating. After talking with the tech, I found out that the alert system really only works with AOL and about fifty percent of the time with a Google email. I did try setting up a gmail account, but still had no luck with the email alerts. Once they fix this issue, hopefully sooner than later, I will be 100% satisfied.
Currently debating to purchase a second system to be able to have eight cameras covering other areas of our property, but need to install a few outside outlets first. One thing to note, as they recommend not using indoors looking out thru a window, the camera works well during daylight hours but only reflects the IR light back at the camera at night basically blinding it.
Location: Richmond, BC
Well... I bought the LH040 Nov 10 and set it up Nov 13
One wireless camera work great the second one is not working. It is "out of range" even at 15 feet away unobstructed.
I completed a "problem ticket" the same day and as of today, Nov 15 evening with promise somebody will get back to me within 48 hours, I only receive an offer to extend the warranty if I complete this review!!!
I am happy with the working wireless camera, iPhone and iPad apps, but unhappy with the still non-working camera and the poor after sale service
Location: Dallas, TX
Great Product! The setup of the DVR and synchronizing the cameras are easy. The part that takes up the most time is planning the location of cameras, running secured electrical conduit and junction boxes, and installing the cameras. Converted outside electrical outlets to secured electrical outlets to conceal and protect the electric to the cameras.
The iPhone and iPad apps works great on wifi and cellular external networks.
For PC, IE webpage works great, to administer cameras and DVR.
Impressed with alert features via email.
The radios to the cameras affected my wireless network due to the radio frequency it was using.
I had to modify and lock down the wifi network channel from "auto" to a different channel/frequency in the AT&T Uverse gateway router.
Location: Alabama Gulf Coast
I have just installed this system and it was much easier to do than my prior wired one. Video quality is just as good as the HD wired unit I had before, and the connection to smartphone and tablet much far better. I am pleased so far with the system. I have a camera set at my pier 200+ feet away and it works fine. I have some problems with fast playback.
My first system so no comparisons.
I'm very happy with the product and it's performing as advertised. Listed below are the issues I encountered.
- I set up on a weekend and so didn't have support and was forced to figure it out for myself. Not a bad thing for me but you may want to plan accordingly.
- It took a while to figure out how to access the management interface. A basic (or maybe a little more than basic) knowledge of IP networking was needed to get to the admin menu.
- No real documentation with the product. Doc links to the website are wrong - you have to find it yourself. The actual documentation - PDF manuals - is very good once you locate it. If I'd had this to start with, say if the links were correct, the above may not have been issues.
- The video traffic eats up your wireless bandwidth. I may need to get a second router to run my non-Lorex devices.
I strongly recommend downloading the documentation first thing:
Yesterday bought this from best buy, took sometime to set up, range good, but main concern , this slow down my entire wifi network on ATT uverse, I will call tomorrow to custome serv,
Sure, very poor directions to get started
One question- should this dVR be connected to wireless router or the ATT uverse box..?
I connected with ATT box ,
I am overall impressed with the product.
-Easy physical installation
-Camera performance is adequate
-Distance of IR at night is good
-Easy to setup DVR
-Mobile app is easy to setup w/ QR code
- Mobile apps on iOS and Android
-No wireless performance issues.
-Lens is too narrow. Had to really work hard to get basic coverage due to the lens having poor wide angle characteristics. I'm used to higher end cctv (Bosch, Pelco) and was a bit let down by the narrow field of view.
-User interface on DVR is clunky and the fields need beeter in menu explinations of the settings.
-Mobile app requires restarting fairly often to bring up Camera live feed.
-Footage sometimes has video compression artifacts (motion blur) even at 30 fps.
-Wireless add-on receiver is hard to mount and has short cords so it has to sit very near DVR making a messy install.
All in all it does what it says on the box and is fairly simple to setup. The mobile apps work and installation is reasonably easy. For the money the lens should be better. The mobile app needs polish but is a really good start (everything works the majority of the time).
The hardest part was locating the camera installation points where access to or setting up secure power points for the cameras could be done. Otherwise it was fairly easy to get going by just following the one-sheet quick setup page included. I setup the wireless receiver for one set of two cameras first and then went to mount the cameras. Expected I would have to perform the sync process afterwards but when I got back inside the house the receiver was already getting live video from both cameras as soon as power was supplied to them, no syncing was even necessary. I have to agree with others that the operation of the PVR takes a while to figure but once you got that done it works flawlessly. This is totally unlike my D-link Cloud system which was 4x more expensive, much more complicated to setup being individual pieces you have to hobble together. I've never been able to get the PVR part of the D-link system to function at all and that box alone cost $500 just by itself. Comparing the two I'll take the Lorex over D-link any time for price and performance even though it takes a little effort it's a much better system and easily expandable as well provided you don't try to stretch the wireless distances to much. Maybe a wireless repeater option would help, Lorex guys??
Location: Niagara Falls, On
Purchased this system recently and had it up and running - after a call to the support centre - in short order. Wanted wireless but was concerned about signal strength from inside house. I have these cameras mounted outside and they monitor the back and side yards. I've had no trouble at all and I am very pleased with the picture quality. I can honestly recommend this product. I intend to purchase a couple of more cameras to add to my system in the near future.
I originally purchased DropCam Pro but returned the cameras because they 1) do not allow for storage - you must subscribe to their cloud service and I'm not willing to pay $300/yr for each camera and 2) they cannot be used outdoors.
This is the best system I've found for the money!
Location: Lake Orion Michigan
I had an independent contractor quote me a price, different brand camera and DVR and installation! For the same price as his " one" camera installed I got 4 ! They were very simple to set up, install and the quality is outstanding! Could use longer power cords to camera in some cases but overall I highly recommend Lorex! Now time will tell as I sit here in Arizona looking at my home in Michigan!
Location: fayetteville nc
I got this unit to have on the house. It was easy to hook up.Was not told that you have to have router and hard line internet. mit have to get a modem too.
Location: Loudonville, Ohio
Just purchased these for my mothers house. Easy to install & great picture. I have the 8 camera 2275's at home, Would recommend both systems
Location: Loudonville, Ohio
Just purchased these for my mothers house. Easy to install & great picture. I have the 8 camera 2275's at home, Would recommend both systems
Location: jersey city
the best thing i ever purchased ! i have bunch of dogs and i keep monitoring them inside and outside ! very easy to set up and good quality picture!
Well what can I say I am one who can fix thing but with this one I did not have problem except I had to reinstal app on Iphone ,so far all is fine ,and I would recommend this system.
Location: Baltimore, MD
I am very happy with this system. It is simple to set up, and satisfies all of my security camera needs. I am already planning on expanding from two cameras to four. I did have some interference with my home wireless network, but, Lorex support helped me solve the problem. Very happy customer here.
Location: Independence, KS
System is fairly easy to setup. Set up with PC, don't like the changes it made to my PC. Downloaded instructions, apparently go with Monitor, because I can't figure out how to backup and fast forward. Talked to support on phone, couldn't understand very well. Submitted a request for assistance, it has been 1 and 1/2 days and haven't heard from them. Probably will end up purchasing their Monitor.
This is the only Security system I have purchased so I don't have any other to compare it to. As far as the hookup it was the simplest thing I have ever hooked up. Within minutes I was online and up and running. I love the features and I can go back to what ever day I want and see what was setting the cameras off. If I was going to recommend a purchase of a system I would grab this one. I'm now going to get another one for a different location I like it that much.
Location: st-paulin, qc
Excellente caméra excellent service connection et utilisation simple
All I can say is WOW. Wireless is the way to go outside--all you have to worry about is power. I have one camera that is not in range, but hope to fix it by moving the receiver to another side of the house. The images are crystal clear, even at night.
The installation of the actual programs was easier than I thought it was going to be. I was viewing my cameras on my iPhone, PC and laptop in no time. The set-up was pretty easy and somewhat automatic. The instructions were numbered, step by step, and easy to understand. I did not have to contact the support center at all.
I did a lot of research online and am glad I chose Lorex.
Location: New Hampshire
I purchased the 4-channel, 2-camera set up and installed it myself. I'm an engineer (so have a basic understanding of systems) but I'm not terribly handy, so I was pretty happy that it was as easy as the reviews stated. However, the instructions that came with the system were not terribly helpful. But thanks to the internet, I found what I needed to know. I placed each camera close to a window, so I could run the power cord through the top of the window to an indoor outlet. Probably not ideal, but it was the easiest way for me. The signals at the cameras are strong and the color image in the day is very sharp. IR image at night is not terribly sharp but what I really want is to monitor my dogs and my house during the day while I'm at work, so it good for what I need. You do have to hard wire the DVR to your internet router (originally I thought it would access my wireless internet), so I had to buy a long ethernet cable. The camera signal does interfere with my wireless internet, but I called Comcast and they told me how to change the broadcast channel on my wireless gateway. Changing to a different channel did help, but didn't completely fix the interference problem. So in the end I decided to dig out my ethernet switch and hard wire my laptop along with the security DVR, so that signal interference wouldn't be a problem. All in all, I really like the system. I think it is a good system for the price...you can find better but you will pay for it. And it does what I need it to do. My only concern is that the they state that the cameras are weatherproof, but then the instructions recommend that you place them in a sheltered location. I put one on my front porch and the other under the soffit, so they won't get rained on directly, but they will get wet. I do hope they are truly weather proof. Time will tell.
Location: SugarLand, Texas
This system was easy to install and has all the features I was looking for. I've had a couple of instances that I needed some help, called customer service and they were very helpful. The cameras are very clear during the day and the night video is acceptable. I connected to a spare computer monitor I had and it works well. Wireless signal has about a 75 ft limit and then starts to drop out frequently. I recommend purchasing this product to anyone.
I love the product but unfortunately, one of the receivers is faulty and shuts down intermittently thereby causing the system to beep incessantly until I shut it down completely. I have on numerous occasions attempted to contact technical support without luck. Even tickets opened on the website go unanswered for days. When I finally spoke with someone, he wanted me to troubleshoot further. More delays....They promised a call back but did not follow through. I did what was asked but still going through red tape. I am appalled with the lack of customer support. I now have a $600 unit and cannot use it. Shame on you Lorex!
Location: Toronto, Canada
Researched a number of different systems prior to purchasing the Lorex brand. The ease of installation is masterful, any non technical person can follow the instructions for a fast and easy installation. Picture quality is exactly what I was looking for, night vision video and pictures are impressive. Purchased this one for my home and will be heading back to the store to purchase the identical unit for the cottage. Very impressed with this system.
Pros: The total length of camera power cord and adapter was sufficient.
Once cameras installed, DVR and camera pairing performed without issues.
The day/night picture clearer than expected.
Cameras very sensitive to motion.
Iphone app works as advertised.
Easy installation with provided quick start guides.
Package contains all needed equipment to protect property.
Cons: Concrete block degrades signal substantially.
lorex DNS motion notifications did not work.
Camera housing all plastic.
The Pros certainly outweigh the Cons. I am happy with the product.
Location: Caney, Kansas
This is our first security system, so wasn't sure what to buy. Went to Best Buy and saw
the LH040 Eco 4 camera system. It looked like it would do what we wanted. I downloaded
the complete user manual an am glad I did, it made installation very simple. We had no
trouble connecting to the internet, laptop, and 2 smartphones. Have good viewing from all
4 locations I needed to cover. Looks to be a good system.
After a minor theft from my yard I decided to get one of these. I needed something that would be wireless, fast to install, and available from the store so I would not have to wait for delivery. This system delivered on all fronts. I have been very impressed with the picture quality so far though I only have one camera set so far.
I do wish the mobile app and PC client we're more user focused.
Easy to install! Camera works great! Mobile app works when it wants to.
Location: Sac, California
My first system. Set up was pretty straight forward. ( Just run to an electrical outlet, no video line to install ) .. The cameras are of good quality and night vision is impressive. The system has been up and running about three weeks with no problems. I would highly recommend this system.
CONS: I set the system to function separate from my computer so I not familiar with the pc software. The LH040 systems requires you to keep signing in on every screen to make any change or operation. After setting the alarms, there are no emails to my smart phone. It would be a GREAT help to attach a DVD for function and operation of the software and system. There are beginners out there.
very easy to install picture quality is great olds thing I would recommend is that they put a printed owners manual in the box.
so far so good. Have had this camera up and running for a few weeks now and haven't had any problems. Waiting to get the cameras properly installed, as right now they are in temporary locations to assure they worked properly. Easy set-up, overall happy with the purchase!
Location: Virginia Beach
After researching video surveillance products online, I decided to purchase the Lorex system. The set up was simple with plug and play technology. I did have to call tech support several times to make sure the setting were correct. So far the system performance is excellent.
Pros: This system was easy to setup. Reception range is great. Picture quality is good for both day and night. The iPad app is great. The Android app is decent. The client PC software is decent and much easier to fully program the system than dealing with the cheesy mouse only operation directly with the DVR. Remote live viewing works well.
Cons: I have yet to get it to send me an email when motion activates it. The 2.4 Ghz signal of the cameras pretty much kill my 2.4 Ghz wifi. Luckily I have a dual band router so 5 Ghz still works for my newer devices. Being able to play back exactly the motion activated recordings are fairly cumbersome from any of the interfaces. They could have made the connections easier by having a single power supply for the DVR and the receivers. As it is there are three wall warts which makes for a mess behind the slim unit.
I wanted a system that did not require monthly fees for accessing images or recordings that I could access remotely. I also wanted a system that was wireless and expandable for additional cameras. I found this model (LH04045GC4W) at Best Buy and purchased it without any research. When I got home, I did not open the box until I researched it fully. Unfortunately, since it is a new system, I couldn't find any significant reviews, so I took a chance and opened and installed the system. Here are my findings:
Wireless cameras (except for power cord)
Works well at night
High quality picture
Real time (small lag) image viewing (and prior recording access) on PC, Laptop, iphone, ipad ( I used this feature a lot while vacationing)
Good range on wireless cameras
Moderate Set-up (Suggest you download the full manual and read thoroughly before installation. The manual is excellent!)
Easy set-up on ipad & iphone
Easy to mount. Hardware included.
Easy to find the right angle. Cameras can tilt, angle and twist to find the right view before tightening the brackets.
Hard drive can be upgraded to larger size
Opportunities for Improvement:
Cannot add additional cameras.
No live support on weekends.
Camera's included in the package are not audio enabled.
Set-up can be arduous if you don't review the full manual first.
Overall, I'm happy with the system and find myself checking it often when I'm not home.
Never installed a security camera system. I found the instructions to be great. Set up on my computer, iPad and my iPhone. Now I need to add more cameras. Great buy for the money. For everyone else, stay away from the security companies and be your own. Jun 9 2014, 20:37 EDT
I did a lot of research before purchasing the LH040 system. It is a very well thought out package and is quite easy to set up. There is also plenty of documentation available about the product and setup details. I did not have to contact the support center once. The system does exactly what is says and the images provided are very clear. I am very satisfied with the purchase and recommend it.