Experience the gold standard in analog surveillance video that is second only to being there yourself. This HD DVR records video in real-time at 720p HD, double the resolution of 960H, on every channel. Maintain vigilance with a DVR that is designed to work exclusively with advanced megapixel security cameras, for stunning 720p video that captures every detail. View your world with new eyes and best-in-class image quality.
Introducing FLIR Cloud™, our innovative hassle-free cloud connection service. Say goodbye to IP & router port forwarding issues - you can quickly and easily connect to your security system using a smartphone, tablet, PC or Mac. FLIR Cloud™ will have you viewing your system remotely within minutes on your iOS® or Android™ device. Simply download the free App, scan the QR code and start viewing your world securely online! Stay abreast of important developments with push notifications for motion events, and instant email alerts with snapshot attachments.
The HD DVR is designed for use with 720p wired HD cameras that use standard BNC cabling to transmit HD images. Industry leading 720p (1280x720) recording resolution ensures high quality live-viewing and recording, boasting a 100% increase over 960H resolution (960x480) and a 1000% increase over CIF. The result is a sharper, undistorted image with a true-to-life aspect ratio that leaves nothing to the imagination.
Record in real-time 30 frames per second to the security grade 100% duty-cycle hard drive designed for surveillance, providing weeks or even months of reliable video. Customize the recording settings to fit your needs. Record at 720p HD (1280x720) for the highest resolution, or change the settings to a lower resolution for extended recording time.
For those who already own a wired security system, upgrading to HD surveillance has never been easier - simply swap out your old BNC cameras for new 720p wired HD cameras that use the same cabling. Extend the video signal up to 800ft (242m) with a single run of RG59 coaxial cable for flexible installation
Connect the HD DVR to a TV or LCD monitor with industry standard HDMI and VGA inputs. The intuitive interface with simple menus and icons allow for easy & efficient security DVR programming. Other advanced features of the HD DVR include click-and-drag digital zoom in live view and playback, dynamic drag & drop camera assignment, and PTZ control through coaxial cabling.
Security DVRs connect to BNC cameras using RG59 coaxial cables and they compress and store video footage captured from security cameras.
Record three times the resolution of VGA, you can record more details without losing video clarity
The hard drives are designed to work in a security environment, including simultaneous recording & playback from various streams.
FLIR Cloud will help simplify and organize your life by keeping track of all your security cameras from anywhere in the world on any iPhone®, iPad® or Android® devices.
1. Compatible with Lorex 720p wired HD cameras only. For a list of compatible cameras, please visit lorextechnology.com/support
2. Recording time may vary based on recording resolution & quality, lighting conditions and movement in the scene.
3. Requires a high speed internet connection and a router (not included). A minimum upload speed of 1Mbps is required for the best video performance. Up to 3 devices may connect to the system at the same time.
4. For the latest list of supported apps and devices, please visit www.lorextechnology.com/support
All trademarks belong to their respective owners. No claim is made to the exclusive right to use the trademarks listed, other than the trademarks owned by Lorex Technology Inc. We reserve the right to change models, configurations or specifications without notice or liability. Product may not be exactly as shown. Images are simulated.
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The Product seams fine but heaven forbid you actually want to watch or playback via a PC. Multiple Companies, multiple websites ALL requiring log ins, no live assistance, chat NEVER works, everything you see is a product they are pushing, BUY BUY BUY! well, Bye, we're scrapping the 8 Cameras we have and not adding the 36 more we need and are going with ATT Uverse
Our apologies for any difficulty you experienced. Our technical support team was happy to assist you with the issue you were experiencing.
Location: mission BC Canada
Just shortly after installing our newest Lorex system, we had some difficulties with it rebooting all the time. We contacted a Lorex Tech and once again they were able to help us figure out the problem. We use Lorex at all our stores and have had great success with them!
Location: United Kingdom
Excellent cctv kit, really easy to set up and great quality on the cameras. Had a little trouble setting up the FLIR app but then discovered the QR code you can scan and it worked with no problems.
Location: Tempe, az
Excellent system. Had to move up to a larger unut a year later however these systems endure the AriZona heat and dust. Wouldnt trade these for anything else. Well worth the value and the quality!!!
Got this with 8 cameras, tried to hook it up to hdtv and it will not show a picture or bring up the menu. Tried to contact Lorex and cannot get anyone to chat or talk to me. Left number for them to call me back and they did not call. Need help with setup and no one at Lorex is there to help.. Last system i bought is still running but this one is not working, so guess I wasted my money on this one,
We're sorry to hear you are having difficulty with your system. Please try adjusting the resolution on your TV. We have been attempting to reach you. Please reply to us at your convenience. Thank you.
Location: Miramar , Florida
Purchased this unit shortly after an failed break in. Lucky, my alarm went off and I just suffered minimal damage. Amazingly, two days after installing the system, my next neighbor's teenage son and friend were caught on video breaking in to another neighbor's house. The picture quality was clear and used in court. Excellent product.
Location: San Jose, CA
This is our 3rd Lorex Security system. Each time we have added more camera's and love having the ap online so we can check our home security while travelling. Easy to install and simple to maintain, we feel confident that should someone violate our property, we will be able to catch it on camera. Sadly, their Tech Support line is at least an hour wait now! Fix that and I would give you 5 stars!
Location: Orange County, CA
I wanted to update a previous review. I stated the system was working as should be and for the most part it was. However, after a few months the HD failed inside (probably due to too much heat) in my garage. I contacted Lorex customer support and they shipped me a new DVR. So far the cameras have worked well, but the software is a bit clunky to figure out and view remotely.
All in all, still happy I made the purchase over a year ago.
Location: Plano, TX
We bought 2 of the LHV101600 systems at Costco in Dec 2014. Both DVRs have failed, less than 2 years after installation. Technical support diagnosed as bad hard drive, so after purchasing and attempting to install new hard drive, it is not the hard drive after all. It is a bad DVR.
Technical support wait time is horrible. They say 30 minutes, but I was on hold for over 2 hours. I submitted a support ticket. Still waiting for a reply.
I will never purchase another Lorex security system again. Extremely disappointed. Huge waste of time and money.
We bought this unit and cameras in August 2016. We are very pleased with the quality of the equipment. The resolution of the video feed is really clear.
Location: Dallas Tx
I bought Lorex cameras , and I am really satisfied, at night time have perfect vision . I really recommend .
Location: Plantation, FL
Bought this item at costco at 10/2014, till now (August 2016) the DVR got burn twice already.
Warranty was for one year - i am looking for a different DVR at the moment.
Another thing.. Customer service is so bad that you get a waiting estimate time of 30 min', after almost 2 hours I hang up !!
I opened a request for a call back and an online ticket - that was a week ago - No one return my call!!
Don't buy Lorex!!
Our apologies for the longer than usual wait. Please feel free to contact us online via support ticket https://www.lorextechnology.com/contactUs
Very satisfied with this system
Location: Vic BC
Overall, happy with the product. Easy to set up. Good video quality.
The only downside is hard to contact the technical support via phone. Never got a call back, tried 4 times. The app for iPhone went down, and we don't know how to fix it.
Thank you for your feedback. Our technical support team was happy to help you get this resolved.
Location: Suffolk, VA
This is a very nice system. Initial installation was quick and on-site viewing of cameras was easy. Remote viewing with the Flir app was easy to set up and quality of picture is excellent. However, access was sporadic. A call to tech support identified the issue as the dynamic IP address used by my router. A switch to DDNS driven remote access seems to have resolved that issue and access now is consistent. I initially set up the system to record continuously, anticipating the oldest files on the DVR would be overwritten when it reached its capacity limit. However, that was not the case. I had to wipe the drive and start over again. I have since reconfigured the system to record on motion detection only. That has dramatically extended the time between hard drive wipes.
This unit even with my limited skills was easy to set up and get remote viewing activated, it has worked faultless ever since it was installed with only one small glitch causing remote viewing to fail, this was easily fixed by a simple reboot and was probably caused by a temporary power outage rather than a fault with the product.
The images are first class for a relatively inexpensive system.
I would certainly recommend this product to anyone especially those like me that want a simple but effective set up.
Location: Nanaimo, B.C Canada
Really good little unit and install was a breeze. Viewing on mobile devices is again an easy set up and easy to use. The DDNS viewing is a little more complicated and still working on that part, but for the most we love it, and we will probably be moving up to a 16 camera unit next. We thought 8 was lots, but when you start putting them around the house, and out to the barn, 8 cameras get used up pretty fast.
I recently upgraded my Android OS and I could not view them anymore. One call to the Lorex team and it was fixed. Good support.
Location: Leamington, Ontario
Have had the system for about 1 year, easy to install and can be used instantly. As for more in depth tools, a small learning curve for the overall operation of the system,
No worries though, the tech staff are very helpful in guiding people through the necessary functions for set up and operation
Location: AB, Canada
The LVH1000 DVR is a decent surveillance system with 720p cameras that produce a noticeably sharper picture than the competitors. However, long-term use requires changing out the fans to avoid a dead fan, as our unit had a fan seize and the boards haven't been engineered to power down when they're overheating and just die. Also, 2 out of 7 cameras have died from outdoor use within a year, so a bit of QA and design improvements would make this a better system. The remote app works well once it's setup correctly, but interface seriously needs a non-technical designer as it is EXTREMELY confusing with no labels and just icons - clearly it was designed by a nerd programmer, for a nerd programmer.
Thank you for your feedback. We're sorry to hear you're having some difficulty with your system. Our products come with a 1 year warranty and you now have the opportunity to purchase extended warranties at the time of your order. Our technical support team would be happy to assist you with any issues you are experiencing and can be reached at 1-877-755-6739.
Location: Puerto Rico
IT IS A GREAT SYSTEM WITH A CLEAR PICTURE. REMOTE MONITORING AND CONSTANT FOR WEB SITE,EXCELLENT SYSTEMA FOR HOME SECURITY.
I have had security systems before from different companies like Swann and Q-See. This system is by far the easiest to use. I especially like the day time video it looks way better then my other 720p cameras. On the go access works great and their support is very useful.
Thanks Lorex I will be a customer for life :)
Location: Norwalk, California, USA
I bought this system in 2015 and works great. When I had a few issues with the hard drive, the Lorex team was right there to take care of it. Just for their after sales service, I would recommend this product.
Malgré un problème de disque dur je recommande ce produit pour le service après vente.
Location: Burbank, CA
I have purchased a 720P DVR with 8 cameras, in order to replace a DVR which broke 16 months after installation (out of warranty). Reason I bought it again, is not install new cameras, (the existing ones are working just fine) and get some spare cameras. Therefore I can’t comment on cameras part of this package. In old package I had to replace 2 due to malfunctions.
The new DVR programming was easy and strait forward, considering that I was benefiting from experience with the old one.
Also the FLIR Cloud did work on my android phone (never worked with old DVR) and I was able to see all cameras, events, etc.
However, the question of damaged DVR on overheating remains unanswered by LOREX. I have opened a ticket for broken DVR in order to obtain an answer to the simple question: How is the DVR protected on CPU fan malfunction or out of range (+ 40C) operating temperature. At the time of this review LOREX technicians were not able to answer. One can conclude that low end 5V/2wire (approx. $5) CPU cooling fan, used by LOREX, will not be sufficient to protect DVR form failure and be able to communicate with the system when the fan is damaged electrically or mechanically (mine was frozen solid). My personal conclusion is that DVR will not shutdown on overheating from mechanical fan failure or high ambient temperature and will continue working until irreversible damage occurs. Hopefully FLIR/LOREX will revise the design to include 3 wire CPU fan and adequate OH protection circuitry
I will not recommend this specific unit.
It is a good product and it is worth for the price paid for.
I highly recommed this DVR to anyone whos looking for great quality monitoring
And protecting your property using the flircloud app...was simple to install and access the setup procedure has lots of options....very satisfied..also lorex customer support and attention to issues is fantastic...extreemly satisfied
I purchased this system I order to expand my q-see 8 channel 2TB system into a 16 channel system. Changeover Installation was very easy as I was able to just unplug the cables from the Q-see Dvr and directly into the Lorex dvr and the system software is similar. I am a little dissappoined in the camera resolution as compared to the 720 cameras from q-see. I will check to see if I can adjust the resolution. I highly recommend purchasing from Costco as you receive their free conscierge technical services for configuration and troubleshooting issues. This is an excellent product for the price. Remote access is also an excellent feature.
It's not the first camera system i install. Lorex are the easiest to install and configure. I bought this one for me and install the cables, camera and recorder my self. It's been a while now and it still work perfecly. The imagequality is excellent. The only thing negative is that at night you have a very limited distance qhen its too dark, but when ther is some street light it is good...
Location: Washington state
I bought this 720p DVR, 8 camera system. For the most part it's fine. On the other hand it doesn't have a good record with me. The 1TB drive failed in less than a year. The 2nd DVR had a camera port go bad within about 2 months. In my opinion I would not buy this again. Not enough of a warranty out of box. I mean what does a DVR do? Sits on a wall, never moves and get too hot. Needs better fan speed adjustment. Longer warranty. Better drive, and larger area to screw camera cables to back of DVR. No room to get fingers in and screw the cables in place. Needed a special tool. Need longer cords for cameras as well.
Thank you for your feedback. We were happy to assist you with your warranty. We now offer 2 and 3 year warranty extensions at the time of purchase on any new systems.
I purchased my system at Costco and installed it about four months after purchase. One year and three months after purchase the hard drive failed. I called for support and they ran a few test and said it was out of warranty so there is nothing they can do. The warranty is only 12 months from purchase. Think about that when you are spending hours running wires through your attic to a camera system that after a year there is no support.
Thank you for your feedback. Our apologies for any difficulty you experienced. We are happy to have resolved this for you.
Location: Brooklyn NY
Best system j spend the money on I try many different systems by far this is the best one I invested in cameras nice and clear day and night never had issue yet so far working as it should zero issues
I love my system, so far no issues at all.
The system works great, really easy to set it up.
I just wish that the system would have the sound as well and a bigger hard drive storage space.
This system is great and so is there customer service. This system gives you peace mind. I will always recommend Lorex Video System.
Location: South Carolina
I'm having trouble with the system not connecting to the TV. It keep saying TV not supported. I've tried everything in the book and online, nothing. Another problem I got is that I can't power it off or on with the remote or the button on the DVR. What could this be. I can view it on my phone
Thank you for your feedback. Our technical support team would be happy to assist you. Please give us a call at 1-877-755-6739.
Location: Oklahoma City, OK
I have installed many of these, and they are very easy to install very reliable and have a great quality pictures.
Location: Hunting Beach, CA
Bought it from Costco. Fantastic camera 1080p resolution. Love the video. Programming is a bit complicate but works out great at the end. Easy to replace my old analog cameras without having to replace the video cables.
This is our 2nd security system from Lorex and I am very pleased at the quality of the camera feed. It was a simple setup and love the ability to view my home through the app. Our first attempt had a hard drive that burnt out and was quickly replaced with a new one. We decided to upgrade to the 16 channel high definition. Overall rating would be 4.
Bought this to replace old security at my business. Excellent clear images. Fairly easy to navigate. Could improve the way you select time frame for search but is still effective. Overall, happy with my purchase. Did need software help with HDD issue. Pleasant service tech. Helpful. Hope we have resolved issue.
Love the great product LVH100800 with 8 cameras bought it from Costco. HD with night vision cameras form great price. Customer service and technical support were a great help and easy to contact. Have a problem with one camera then the unit and were replace with a new unit within a week.
the product works great, with the exception of the wires that they come with, I had to purchase better ones in able to get a clear picture.
Location: Sacramento, CA
I'm in love with this product, very good customer service. I bought from Costco and have suggested to friends and family to buy this product.
Location: Santa Ana CA
Extremely easy to setup. Just run the cables to the camera and plug into the DVR. Adjust the
camera using the FLIR app and you're done.
Location: Santa Ana CA
Extremely easy to setup. Just run the cables to the camera and plug into the DVR. Adjust the
camera using the FLIR app and you're done.
Location: san jose, ca
Reliable, easy to install and works well. What more can you want. The customer service and tech support are also excellent.
Location: Beaverton, OR
Purchased unit from Costco at a good price. Video image is good. Installation of cameras is fairly easy, although I would like more flexibility in the camera's positioning adjustment options once it's been screwed down. The adjustments are fairly limited. The Flir Cloud application is great once up and running. Customer service support is top notch, I highly recommend you contacting them for any assistance in setting the DVR up. The mobile application is good as well. In hind sight, I wish I would have purchased 1080p cameras, but can always upgrade. Overall, happy with purchase.
Location: right here
Where do you download the Flir Cloud for PC? It use to be on the products page under documentation but it is not there anymore.. hello?? Why does it have to be so difficult? A simple link would be great thanks
We renamed the "Documentation" tab to "Downloads". Our apologies for any inconvenience. Here is the link: https://www.lorextechnology.com/downloads/security-dvr/LHV1000/FLIRCloud_CMS_PC-2.1.23.zip
i bought this unit about a month ago. its a good unit, my only problem was that when the power goes out my settings don't keep. so i have had to call lorex and do a warranty issue. other than that the cameras work great, the unit is good. etc.
Mon système ne fonctionne plus depuis deux jours. J'ai demandé de me contacter et aucun retour d'appel depuis!
Le support technique est heureux de vous aider. 1-877-755-6739
Location: Oklahoma City
As a Security company owner I have installed many of these and have complete satisfaction. They are very easy to install and very user friendly. I have not had one fail and no issues.
The product is okay but it does not give 1080 resolution despite the package says it's capable of 1080p. I need 1080p capability. 3.5
This DVR offers 720p resolution. If you are within 60 days of purchase we will be happy to set up an exchange for a 1080p DVR. Please call us at 1-888-425-6739 for assistance.
I am on my third replacement (warranty) unit and now I am having issues with the PC connectivity and have never been able to connect my Smartphone with the last two units. I really don't recommend Lorex as it is virtually impossible to get the results without calling them and spending an hour or more on the phone.
Thank you for your feedback. We're sorry to hear you are having difficulty and we have contacted you via email to assist. Please make sure you have the latest version of the iPhone app installed as we have recently released an update. For further assistance, please email us back or call us at 1-877-755-6739.
Location: Oxnard CA
First of all for $499.00 was was amazed at the quality. I learned a lot on this system and even though it met our needs I realize that 8 cameras just aren't enough to cover angles around the exterior of your house for really good coverage. My fault. The 1 TB hard drive is not near enough for 8 cameras to run on motion detection to get 1 month or recording (like I was told) before it begins to re-write. I actually get 3-4 days. Really sad. NEEDS much bigger hard drive! One of the cameras was bad right out of the box and it took about 10 days to get a replacement. That was annoying. Oh, one for thing the 60 ft cables just are not long enough. I had to go the Frys and purchase 100 ft cables. They should come standard. So unless you place the DVR in the center of your house the 60 ft cables probably won't reach to all the cameras. Now that I have had this system installed and working I also realize the playback is really really time consuming to find and event. You basically have to scan through until you find the time you want to look at. With all these issues overall it is an good system, but now the fan has gone out. Sounds like it is eating itself. Past warranty of course so no help from LOREX even though it is less than 2 years old. Ugh! Next time I am going 1080p, 16 channel, video zoom, IR of course (this one was) and at least 4 TB. BNut the price was affordable. This is a good economy system.
Thank you for your feedback. This model has the option to expand your hard drive up to 4TB if you choose. We also carry longer cables if required. Please see the accessories section of our store. Our sales team would be happy to assist you and can be reached at 1-888-425-6739, option 1.
Location: Riverside CA
My initial DVR LHV100800 was purchased from Costco with 8 cameras. Just about 1 1/2 years old and the DVR quit working- no power light, nothing. I just purchased a replacement DVR DV708-D from Onpoint Survellance. Pleased with the features and easy set up - hope this one last longer. Gets kinda pricy at $330.00 a pop for only 18 months. Would rate at 4 or 5 stars if unit lasted longer. We'll see how long this unit lasts.
Phone App crashes a lot, needs to be redone from the ground up. Other than that, it's a pretty decent product.
We have just released an update for the iPhone app. Please make sure you have the latest version installed. If you are still experiencing any issues, please call our technical support team at 1-877-755-6739. Thank you.
Location: Greenwich N.J.
Love the system & Camera's easy installation.
Quality video & Easy set up for the do it your self home owner.
Plus peace of mind with the Flir cloud system again a little more technical but relatively easy& seamless set up.
Location: SCV, CA
The Lorex LHD818 Security Camera System has great high def quality for its price even though it's Max is only 720p.
This was simple to set up - works great - can view from my phone and when you need help they are GREAT. Thanks
Location: Great Tech Support and Great product
I was a bit unhappy yesterday about not being able to get assistance with setting up my new Lorex system. I wrote a review about it and gave them a 3-star. I am writing today because Jackie with Tech Support contacted me today within the time frame that I had asked for. She walked me through registering my product and getting my phone and my computer set up. I love it when I get a good deal on a quality product and great customer service is added on top. My system is up and running and I am happy. Thank you Lorex/Flir. Keep up the good work!
How nice it would be if this (Cloud) downloads would be easy to locate, as they are not! It states on this site (download UPDATES HERE? Well I have yet to find the site that will allow one to (download) this Cloud... lorex has got to make this easier for its clients.
Thank you for your feedback, we are currently updating the site and customer feedback is very important to us. Please see the Documentation tab on the product page for downloads.
I bought the 8 camera system at Costco. Only 5 of the cameras actually work. Costco refuses to replace them stating that their code on the system has changed ( even though it is the exact same system). So I am left with half a security system--great !
Please contact me to verify this sale and replace the cameras please. But from the cameras that do work, this a great system!
A Customer Service Rep. will be in contact shortly to resolve.
Location: Riverside, CA
This system was very easy to install and get up and running. I couldn't believe how easy the networking was, because with my old system you had to configure port forwarding, etc. This Lorex was accessible on the network in no time at all. I can even check/watch it from anywhere with my Samsung smartphone.
Location: Dawson, Georgia
The system works very well. Used RG-6 cable for about 150' runs for cameras. The video quality is very good. I am very pleased with the product.
I ordered a 1TB 6 camera system but received a 2TB 4 camera system. I filed a ticket on the mistake and it was cancelled a few days later. I tried to file another claim but was not able to, so I just dropped it. I did want to use 5 cameras though.
Thank you for your feedback. We're happy to hear you're pleased with the system but apologize about the error with your shipment. Your DVR was upgraded as we didn?t have the other model in stock. We are sending out the 2 missing cameras to you right away.
I love the cameras. Sharp and clear picture. As for the software on the DVR, PC and mobile, those need some improvements.
Location: MONTERREY N.L. MEXICO
INSTALE EL DVR LHV1000 CON 4 CAMARAS SERIELBV1521 EN DONDE ESTA INSTALADA EL EQUIPO FUNCIONA MUY BIEN, PERO NO HE PODIDO HACER QUE FUNCIONE EN LOS TELEFONOS MOVILES iPHONE 4 Y 5S NI EN EL IPAD
QUE DEBO HACER O QUE DEBO REVISAR PARA VER PORQUE NO FUNCIONA
it good but can be better
Location: mexico city
Location: el oro
Location: 2718 Bouquet Lane ePalmdale Ca. 93551
best camera quality and , only brand and system have easy dns setting to conect throe internet easy to view from anywhere
Location: Punta Gorda FL
Nice pic but the hard drive is very loud
Location: jacksonville or
Location: New mexico
Not very user friendly during set up after that not bad so far.
Location: Ver. Mex.
Al inicio, para poder ver las imágenes de las cámaras en la pantalla de la TV fue bastante complicado porque la resolución de salida del DVR por defecto es más alta que lo que soporta mi TV, por lo tanto, sugiero que anexen instrucciones exactas sobre la instalación del producto.
Después de un buen rato, comprobé que la configuración del sistema se puede cambiar desde una computadora con el software de FLIR Cloud Client.
Bueno, por lo demás, estoy satisfecho con miu compra.
Location: South Carolina
Works well but the sound of the fan is annoying. I have it plugged into my TV and can hear the fan when watching TV. It's even worse when the TV is off and all you hear is the fan. I made a ticket but after a couple weeks I have not heard back from anyone.
Thank you for your feedback. Our customer service team was happy to assist you with a replacement.
Location: Louisville, Kentucky
We've only had this system up and running for a few weeks now, but overall, it's pretty descent. To install all the wiring correctly was a pain (I wanted it done neatly, like I'm sure you would too). Keep in mind that these cams on come with 60' of wiring for each cam, so if you need longer wires than that, you'll have to pay and have them shipped to you, or you could easily go to your local Best Buy store and get them quickly and much cheaper. Be careful when placing the wiring because if they get tangled at all, wrapped up, or anything other than straight lines, it can and DID cause me problems with fuzzy video and loud auditory noise. Also, if you're thinking of paying someone else to install this for you, good luck finding someone. It'll cost more to install than the system cost you (To do it right) I'm still trying to get the hang of created "Events" which will send me notifications, and adding other users has not been easy. Tech support was USELESS in helping me with issues so far. Don't waste your time on tech support, like I did. :-(
Other than that, it is working. The video doesn't look bad. The night vision does work, but pretty much only in a straight line of view. (FLIR = Forward Line IR) << I see why it's called that now. Not everything you can see in daylight will be visible at night, unless it's in a direct line with the cam.
Software initial installation was easy. Connected first phone was a breeze. After that it can get difficult. To install FLIR, you better know how to get to your MAC address (Easy to do. If you don't know how, search You Tube for this info)
Along with our great ADT/BRINKS home alarm system, also protected by the 2nd amendment ... My wife and I feel pretty safe from would-be robbers or thieves. Put a sign in your yard too to ward off criminals, it WILL make them think twice and avoid your house or business. You can get cheaper signs online, at Lowes, and at Menards.
I hope my review helps you !!
MR C !!
Overall descent cam system for the money it cost. Plan on doing all wiring and installation yourself, or PAY out the nose, if you can even find someone to do it right. (Make sure you create a contract with them to install it correctly too)
Location: clinton ms
.love this product.but need to get hang of it.
Location: Trois-Rivieres, Quebec
I amn trying to install it
Our technical support team would be happy to assist you. They can be reached at 1-877-755-6739. Thank you.
Location: West Covina
I initially wrote a review stating I was satisfied, I looked for an edit button because it's been about 90 days and it's falling apart on me. The fan stopped working and now my cameras aren't working either. I've started a "ticket" with Lorex in attempt for a replacement or some sort of trouble shoot, but there has been absolutely no response. They asked me to submit a proof of purchase and promised me a response in about 5 business days, they didn't respond within 5 business days..they called me weeks ago, and while i was driving. They promised to try me again and still no phone call. i'm returning this product to costco. thank god for costco's wonderful return policy.
Thank you for your feedback. We apologize for the inconvenience this has caused. If you need further assistance, please contact us at 1-888-425-6739.
cameras r very good
Location: 6820 rosewood st
Location: apopka florida
My system keeps peeping. we unplug and within 1 minute it starts beeping again
Our technical support team was happy to assist you with this matter and offer a replacement under warranty. Should anyone have any similar situations, please call us at 1-877-755-6739.
Location: La Prairie (Quebec)
Great image quality
really simple to install and setup and even simplier to use
Perfect for me
Location: Long Beach, Ca
I was impressed with this DVR and its firmware/software control. Far superior than my old Q-SEE system. My only issue is that I have requested technical support twice now with no response other than someone will be contacting me. My issue was that the flir shortcut (APP) demands my windows 7 admin to run each time its executed. It should not ask this each time. A standard account on my pc should be able to run it. We are now going on DAY 10. Still no answer. I have contacted Costco to return my system. I will be boxing it up today for return. Five stars it would have but the support is incredibly none existent. This is not acceptable!
Location: West Covina
I do not regret this purchase at all. Although the cameras are plastic and not aluminum (my dad's q-see cameras are aluminum and seem a bit more durable), you cant really beat the price that i got it for. The cables are a bit short, my house is not that big and i am having trouble reaching the cameras from one end of the house to the DVR which is in the middle of my house. Other than that, I am quite satisfied with my purchase.
the best camera system in the world hands down.
Units work well and have great clear camera images.
Location: Centennial co
Just love it clear images day and night
Location: Fond du Lac, Saskatchewan
Excellent quality pictures. Relatively easy installation. Most difficult part is setting up remote access for PC. Still working on that. Also the cameras are vulnerable. Good idea to put them in cages.
Love the product. I have a problem with customer support. I had no problem downloading to my iPad and Smartphone. But cannot download to either my pc or mac. Support fails to provide me with the proper information to accomplish the task.
Location: New York
So far this system has worked well and was easy to setup. Camera views look good on mobile device and pc application
I've had this system for 4 months now , it works great. no real complaints but be careful when tighting screws for camera heads , they are only made of plastic. I cracked one installing it when I first got the system , still works fine. also sometimes you have a ip conflict which i just restart the system. I do like how well it works at night and during the daytime. I am moving my cameras today (just 2 cameras) and needed info from lorex and did not see my earlier review so I posted this one. I can only say it's been working fine.
Location: Henderson, NV
A very solid 4 of 5 rating. A 5 of 5 is hard for me to give to any solution. Let me start by saying/typing -- "You get what you pay for".. 8 cameras, HD system with IP connectivity, support on PC/Mac/Mobile. Works!! Do your homework online before you make your choice for a *home* based system as per your requirements., Would be nice to have longer cables (see note below about planning).
Plan to download the manual and any firrmware/software. Plan your installation, from where cameras will go, how cables will run (length of cable runs needed), to where the DVR will ultimately be installed. The software client (and yes, there is a web interface too, only for MS IE), is a bit "interesting" from a GUI (Graphical User Interface) perspective -- not totally intuitive. However, very serviceable once you move around within the interface.
I did not need to use technical support, granted my profession is in the IT world. I can see how some people might have a difficult time with the network setup, but don't blame this product -- consider getting some basic networking 101 skills on IP routing, port forwarding, etc. or get someone that does know IP configurations for your particular hardware (I have an ASUS router). I even configured this solution to connect to an AP (access point) that is configured to be a point to point IP device for the DVR -- allowed me to connect the DVR wirelessly (Ethernet port of DVR connected into the AP, securely connected back to my network. I did this because the location of where I installed the DVR does not have a wired Cat 5 Ethernet connectivity).
Installed and worked with both the PC Windows and Apple Mavericks version of the software client and was able to install the mobile client on both an Android Samsung and iOS (Apple) and configure successfully. So, yes it does work behind a firewall, DDNS does work, mobile client works, night vision works fine, mobile client works fine -- NOTE: see note above about "you get what you pay for...", IMHO.
Have not configured motion detect recording yet as I will wait for sprint/summer when all trees have leaves as I am assuming wind and leaves/branches will impact settings.
Overall, very decent solution for me and my family thus far.
Bought these cameras from Costco. Here's my feedback
Functions very well in day light
Comes with 1TB hard disk space.
Software setup is super complex
Cables length should have been atleast 90 feet.
Motion sensors are a joke. It has an option to set zones but they don't work.
Sub-streaming on mobile devices is horrible quality.
Night vision is bad.
DDNS doesn't work.
Client software doesnt work behind a firewall. No proxy options available
Client software cannot recognize DHCP changes.
Update on my last review, About the customer service, I found it AWESOME, i had an issue i explained on my last post on one of the cables not sending or receiving , well just generally not working at all, i entered a service ticket, it was reviewed within 2 days, i had gotten a reply that they were sending out a replacement cable at no charge, within 4 days, UPS was banging on my door with a new cable all nicely packaged, SO as for my Review posted earlier , Please update it as necessary , The customer service is great, no questions asked as is the camera , Im still loving it Merry Christmas
The LHV1000 series has so far been a pleasure to use. The interface takes a little bit of getting used to , but after you get the hang of it, it works great. Picture quality is beautiful. Day or night, the resolution is just about perfect , a little grainy at times but nothing I wouldn't worry about , The zoom feature is awesome, it can read my license plate on my car to a readable zoom level at close to 100 ft from the house, day or night. The flir cloud interface works beautifully, I installed the app on my I phone and it took all of about 2 minutes to get up and running, It actually took longer to download the app than it did to link to it. You don't really need to be a tech savvy person in order to install the system, just be prepared to spend a little time on it is all. There is one con though, Not really a con but more of a caution, when you are ready to install, test all the cameras out before you install and all the individual cables, i made that mistake, tested all the cameras on one cable and went to install , got to camera 7 and discovered a faulty cable. not funny at all. My fault though , I can not comment on their customer service as of yet as I just submitted a warranty ticket an hour ago, but will update when i get feedback from customer support. Overall, fairly easy to install, great video, and a definitely an asset to any homeowner looking to protect his property as well as the business customers. You would be happy with this system, I am
This DVR is easy to set up. Remote viewing is also very simple Just scan the IR code with your smart phone and bam done. The picture output is very clear compared to past lorex models. My only gripe about this DVR is the face that the fan on the DVR unit itself is very loud. It is louder than my desktop PC. The fan on this thing reminds me of a hairdryer on its lowest setting! My ceiling fan on its highest setting is not 1/3 as loud as this thing. I highly recommend placing the DVR is a cabinet or DVR safe to cut the noise down. Do not place it in the bedroom it will drive you nuts!
The initial set up was easy. Video displays instantly after the initial installation. Picture quality is very good.
Had a few issues with the Flir Cloud app on my phone. But customer service fixed that in minutes.
Very Good system!!! Very satisfied.
Location: Los Angeles
I bought this this system at Costco and is working fine so far. The iCloud app works some times and some times it does not. The only thing I been having problem is setting up the time and date. I keep changing the date and time but the next day is the wrong time and date again. I had a See Q system before and was able to use the same cables so installation was easy. For the price you can't complain much,if you want a state of the art system you will have to spend more money.
easy to install and above all simple programming