Buy Online or Call 1-888-425-6739 | 8:30 AM - 7 PM EST

LNR300 Series 8-Channel Security NVR with HD IP Cameras

LNR300-8ch-Series

4.3
414
View products in the LNR300 Series 8-Channel Security NVR with HD IP Cameras series

LNR300 Series 8-Channel Security NVR with HD IP Cameras

Imagine awareness technology so lifelike that it rivals reality. The Lorex LNR300 Series Network Video Recorder (NVR) brings surveillance recordings to life in HD. Record video in real-time (30 frames per second) on up to 8 channels with full 1080p resolution. Don't miss a single detail with the ultimate in recording resolution and picture quality in your corner.

Say goodbye to port forwarding and complex networking issues. The LNR300 Series is the first NVR with Lorex's quick-and-easy Stratus Connectivity - a cloud-based service that sets up a remote connection to your smartphone or tablet in minutes. Simply download the free app, scan the NVR's QR code and start monitoring your property in full HD. The exclusive app has a number of advanced features, such as playback mode and multi-camera viewing straight to your mobile device.

This NVR comes with a 100% duty cycle surveillance-grade hard drive to ensure you can monitor your property 24/7. Expand your storage space by up to 8TB (maximum of two 4TB hard drives) to suit your needs.

The LNR300 Series features a simplified installation that saves time when setting up your cameras. The auto-detect function automatically discovers and configures compatible IP cameras on the same local network as the NVR. Simply connect your cameras to the built-in Power over Ethernet (PoE) ports using a single Cat5E Ethernet cable - no power supply required. The LNR300 Series features a simplified installation that saves time when setting up your cameras. The auto-detect function automatically discovers and configures compatible IP cameras on the same local network as the NVR. Simply connect your cameras to the built-in Power over Ethernet (PoE) ports using a single Cat5E Ethernet cable - no power supply required.

High definition IP camera

Compatibility Notice

This NVR is compatible with Lorex IP cameras that use PoE for power and data transmission over Ethernet cables. This HD NVR is not compatible with third-party IP cameras. Click here for full camera compatibility list.

The NVR is packaged with high-performance 1080p IP cameras to bring a heightened level of detail and clarity to your home or business surveillance needs. The end result of stunning high definition video of your home or business provides you with that crucial peace-of-mind you need. The cameras feature advanced Digital Noise Reduction combined with Spatial Noise Reduction, delivering a cleaner, more accurate image, with better clarity, sharpness, greater disc space for storage, and improved motion detection. High-powered Infrared LED's deliver outstanding night vision range up to 150ft away in ambient lighting and up to 100ft away in total darkness, ensuring extremely clear HD viewing in all low-light conditions.

The Lorex LNR300 Series NVR paired with 1080p IP cameras combine the fluidity of real-time recording with stunning HD picture quality for a surveillance experience more lifelike than ever before. Stay forever present no matter where life takes you to, confident that your world is being watched over by an especially keen eye.

LH140 series compatibility chart

24/7 100% Duty cycle hard drive pre-installed

The hard drives are designed to work in a security environment, including simultaneous recording & playback from various streams.

Flexible installation

Variety of installation options are available.

HDTV Ready

High definition interface with HDMI output for easy connection to a TV

FEATURES

LNR300-8ch-Series

Network Video Recorder Features:

  • FULL HD 1080P Resolution
  • Real-time Recording 30fps per channel (4/8 @1080p, 16ch@720p)
  • Recording speed @ 1080p (4/8/16 120/240/240fps)
  • Simultaneous Playback and Live view on the same screen
  • Selectable area Zoom during Live view and Playback
  • Easy camera installation using Power over Ethernet (CAT5) cable
  • 24/7 100% Duty Cycle Hard Disc Drive
  • Expandable High Capacity Storage up to 8TB (max 2x4TB HDD)
  • Mirror Hard Drive Recording - secure your recordings by backing up footage to an internal hard drive at the same time as recording to the primary hard drive1
  • HDMI output resolution 1080p & VGA output for simple connection to HDTVs (HDMI cable included)
  • Pentaplex operation - View, Record, Playback, Backup & Remotely control the system simultaneously

 

Connectivity Features:

  • LOREX Stratus Solution - Quick & simple cloud connectivity 2
  • Instant Mobile Viewing on compatible Smartphones 3
  • Dedicated iPad and Android tablet apps with multi-channel live viewing and playback
  • Lorex netHD Client Software:
    • PC (Microsoft Windows™ 8, 7) compatible using client software (included) & web browser
    • Mac remote client software (included) and Safari web browser
  • Instant e-mail alerts with snap shot attachments

Camera Features:

  • H.264 video compression technology
  • Full HD1080p video with real-time recording (30fps)
  • Plug-and-play Power over Ethernet (PoE) connection to NVR
  • Camera is automatically detected when connected to the same local network of the NVR using Cat5E power and video over Ethernet for simple and flexible installation
  • True Day/Night mode: picture automatically switches to B&W delivering better clarity in low light conditions
  • 3D DNR - Frame-to-frame Digital Noise Reduction combined with Spatial Noise Reduction, delivering a cleaner, more accurate image, with better clarity, sharpness, greater disc space for storage, and improved motion detection.
  • Digital-Wide Dynamic Range backlight compensation provides clear detailed images where very bright and very dark areas are in the same field of view and frame of the camera.
  • Outstanding Night Vision up to 150ft away in typical night time ambient lighting and up to 100ft away total darkness4
  • Automatic Infrared Filter ensures true and accurate color in all lighting conditions
  • Wide angle 4mm lens for superior detail (75 diagonal FOV)
  • Easy IP management for hassle free remote mobile surveillance
  • Dual stream allows you to record and view live video simultaneously while also conserving bandwidth
  • Weatherproof (IP66) rated aluminum housing for indoor/ outdoor installations5
  • Vandal-resistant design: Cable pass-through wall-mount bracket protects connection cables
  • 100ft Cat5 Power over Ethernet cable (PoE) for flexible installation
  • Close-up recognition at night with auto light compensation prevents wash-out effect
  • Anti-glare feature ensures clear images under strong lighting conditions
  • Set It and Forget It -Auto-Detect pre-configured cameras6

 

Disclaimers

1. Mirror recording requires a second hard drive (not included) to be installed in the NVR. Mirrored hard drive must be as large or larger than the primary hard drive to backup all recordings. Backup begins from when the mirrored hard drive is installed and configured.
2. Instant Mobile Viewing on iPad®, iPhone®, Android (version 2.3 & above). Mobile phone data plan is required (not included). Router port forwarding required. For the latest smart phone compatibility list check www.lorextechnology.com as new smart phone models become available in the market.
3. Requires a high speed internet connection and a router (not included). An upload speed of 1Mbps is recommended for the best video performance. Up to 3 devices may connect to the system at the same time.
4. Stated IR illumination range is based on ideal conditions in total darkness and in typical outdoor night time ambient lighting. Actual range and image clarity depends on installation location, viewing area and light reflection / absorption level of object.
5. Not intended for submersion in water. Installation in a sheltered location recommended.
6. 1 minute discovery time when connecting a new camera to NVR.
† Smart Phone & Tablet Compatibility: iPad®, iPhone®, Android (version 2.3 & above). Mobile phone data plan is required (not included). For the latest compatibility list check www.lorextechnology.com as new models become available in the market.

VIDEOS

LNR300-8ch-Series

REVIEWS

LNR300-8ch-Series

(225)

(138)

(26)

(9)

(16)

Help other customers make decisions about this product... tell us what you think!

You will be required to have an account with Lorex to provide a review... You can see your approved reviews in your "My Lorex Account" section.

1 out of 414

david

on

April 20, 2016

Location: NJ

I bought this system a few months ago and have been impressed with it. I have 8 cameras functioning flawlessly - the other day I had an incident while i was on an airplane connected to WiFI - I was able to use the android app to review some footage for an alarm that went off at my house. Its been easy to use and was a breeze to setup - so far so good.

2 out of 414

Rob

on

March 28, 2016

Location: Oakland Park Florida

I purchased the LNR380 thru Home Depot online and am now just installing it. I was not able to run cables thru my attic as there is not room for a, person up there. I ran 1" gray PVC around the house under the eave and that worked fine. The unit works well and the cameras look good. I have 1 camera that wants to fog up, I will try to get a replacement for it. The NVR works well with no major issues. It took many hours to learn what all the settings did. The NVR and 8 cameras were very easy to setup by scanning the code on top of the NVR, it all worked! AMAZING....I can see them all on my Iphone. Happy with my purchase! 4 stars for the many hours it took to setup email notification and waiting on hold for tech support.

3 out of 414

all

on

February 28, 2016

Location: houston

Very good cameras i can see it from my work and moniter my home

4 out of 414

Todd C

on

February 27, 2016

Location: San Jose, CA

Very easy to set-up and the cameras are crystal clear. I love the POE setup. However, the software is buggy & I cannot get the motion email alerts to work. In addition, it takes way to long to bring up the view of the cameras on a device (Iphone, Ipad, etc). The software needs help.

5 out of 414

Personalife

on

February 3, 2016

Location: San Jose, CA

Very easy setup - all required materials was provided in the box. Cameras had no issues powering on and being detected by the system after connecting to Power over Ethernet.

Video quality is excellent!

6 out of 414

Greg

on

January 12, 2016

Location: Youngstown, Oho

I purchased and installed a LNR-300 series without any great difficulties. I did require the assistance of technical support for a lost password and to establish remote access from a Windows computer. Technical support is very friendly, patient and good at what they do. My only problem with the system is the operating temp of the exterior cameras. They were crystal clear (true hd) at 40f degrees and very foggy and almost useless at 25f degrees and under. I am getting much resistance in getting replacements from Lorex.

Thank you for your feedback. Please see Product Specifications sheet under the downloads tab for information about operating temperatures. Should you require further assistance, please don't hesitate to contact us at 1-888-425-6739.

7 out of 414

xmunoz99

on

December 23, 2015

Location: placentia,CA

Easy to install everything was great I owned this about 1 yr and a month a month after started having issues they would not help after spending 1600+ and only 3 weeks after my warranty expired they refused they didn't offer extended warranty 1 year ago or I would have purchased very disappointing the app crashes everytime (useless) customer service is a joke a technical support agent told me they should fix being it was only 3 weeks after warranty but no so its a great system till it shutsdown and then they give you their back.

Thank you for your feedback. We apologize for the initial difficulty you experienced and were happy to resolve this to your satisfaction.

8 out of 414

sirruckus

on

December 18, 2015

Location: Kamloops, B.C.

The good:

-Sales prices vs. competitors of similar quality
-Cameras appears to be a true 1080
-Install is easy (probably the same for other brands too)

The Bad:
-Interface of the unit is poor (I have previous experience 8 years ago with a $30 Ebay DVR card that is similar in quality)
-Too many menu options / different types of playback options
-Experienced what I would consider product failure where two cameras keep playing an old event (from months ago on loop) when I hit playback on them, waiting for technical support
-The interface of a remote computer (downloaded program) is too different than the base unit and should be similar
-Restricted video quality, cannot max. quality on 4 camera system for base unit and network (have to keep video quality / frame rate down on network)

I give this 3 out of 5 stars when compared to other quality products but those will probably cost a minimum DOUBLE the retail and never go on sale

I give this a 4.5 out of 5 for consumer grade - ir Lorex updates the interface of this stuff and makes it dead simple....will up it to 5+ stars!

9 out of 414

dennis

on

December 16, 2015

Location: canada

Easy to install. was easy to get operational. Had issues with remote computer access but mobile access works well.

10 out of 414

rob

on

November 26, 2015

Location: nj usa

i've had this product for a year. 1 camera is having issues with it producing images in darker light; at night this is a real problem for me. i also have another camera where the ball joint doesnt work anymore so the camera just falls down instead of staying in place. another issue i was having was getting the ddns working. i contacted technical support for all my issues and they were able to get my ddns working in 20m after a remote session. also they are replacing both my cameras for me; all i have to do is send in proof of purchase and serial numbers of the cameras. they will be sending me new cameras, placing a hold on my cc, and then once i swap the cameras i send the broken ones back. this makes it convenient for someone like me who can't afford to have no security system even for 2min. i have to say im very impressed with the staff over there at LOREX. these cameras are super clear both day and night; i love the system. only thing i guess which is a con is the fan inside the NVR is a little louder than normal; other than that it was very easy to set it up in my network. the remote play option as well for apps are a great tool for when you are away from your home.

11 out of 414

Dave

on

November 23, 2015

Location: Ontario

I bought a LNR340 (4 HD cameras and 1TB DVR/NVR). I had a 3rd party company come in and do the wiring and initial configuration. No issues at all. Then 1 added a 3rd camera that I had to add POE injection since it was on the other side on my network switch. After this I downloaded the Stratus client (had some difficulty finding it) from the Lorex website. This is where I had lots of problems between the password, and the NVR unit. I had to call Lorex on the phone on a Saturday and after about an hour or more of uninstalling, installing software and other config paramters they were able to get it working for me. If it wasn't for their Tech support I would be very disappointed. Otherwise I am pretty happy with the system. The picture quality seems good.

12 out of 414

RT at TRG

on

November 2, 2015

Location: Cincinnati

Bought a LNR320 with 6 cameras, 5 indoor, 1 outdoor. All was easy to put in, comes up real well and setup is real cut & dry. After a year the LNR320 just died, not the HD it wouldn't boot anymore. Called Tech Support that was good, but we were beyond the warranty. So seemed better to buy a new controller than have it repaired.

13 out of 414

Brusocrew

on

October 22, 2015

Location: Central nj

Very pleased with the product very easy to install. I initially had a problem with the app- I don't know how it's even possible but I downloaded an android app ? on my Apple iPhone. Anyway, it was the wrong App- directions should have been clearer. So, it was 1AM in morning and I couldn't connect the app with the devices to view pictures. Spent couple hours frustrated and angry and was all set to write a lousy review. called Lorex support in the morning- they opened at 9am and a very competent tech solved my issue in under a minute- downloaded correct app and worked as promised- so my advice is to check your platform and dowloAd the correct app - apparently there are a few-
I've been using for two weeks now, works great, great picture

14 out of 414

Joe C

on

October 8, 2015

Location: Saint Charles, IL

We've had this system up and running for a year now without any trouble. Currently using two cameras but adding an additional 7 more by the end of the year. So far a great system.

15 out of 414

Lauren

on

September 25, 2015

Location: Michigan

I have enjoyed the camera and think the system HD is very good.

16 out of 414

Deez

on

September 23, 2015

Location: Michigan

I bought a LNR341 camera system and so far I am very pleased with it. Most importantly the technical support is easy to contact and I can understand, if you know what I mean. I had a problem initially getting the remote telephone app to work properly and got an emailed updated version and it works! I give it 4 out of 5 stars because no playback on the phone app but everything else works like a charm. The motion sensor notifies me via email, with pic, of any movement and is very sensitive unless its tweeked. I like the system and the awesome technical support. Btw, do not buy Laview brand because technical support will not respond to you if you call too many times.

17 out of 414

Alex

on

September 16, 2015

Location: Ontario

Camera works amazing, set up was easy. The actual unit started to overheat within 30 minutes and kept shutting down. Called Lorex, they are shipping me a new one. Will rate it again after it arrives, but as of now I have to put a 3/5 because of the trouble.

Thank you for your feedback. We hope the replacement is working well for you. If you have any questions, please call us at 1-888-425-6739.

18 out of 414

Walter

on

September 16, 2015

Location: NC

I am very pleased with the ease of system setup and installation. This system (NVR 300) by far exceeded my expectations. Tech support is also first class. You wont go wrong with this system and technology. I can access the camera feed anywhere in the world from my I Phone. Excellent product.

19 out of 414

Cardinal

on

September 15, 2015

Location: Bermuda

Extremely please with this product and the tech support was 1st class

20 out of 414

Stephen

on

September 10, 2015

Location: Sarasota, FL

LNR 380 8 hd camera system purchase March 2014, Failed HDMI PORT ON NVR July 2014 replaced unit and HDMI PORT ON NVR failed again January 2015 replaced unit and now Sept 2015 HDMI PORT ON NVR failed again. NO REPLACEMENT!! Why? waranty on original unit is 12 months so NO REPLACEMENT. Seams clear there is a manufacturing defect and I did not have one unit last more than 8 months before failure. Exceptions should be made with this kind of repeated failure. No one at LOREX is willing to make any consessions even considering the circumstances. I now have to replace my whold system because LOREX IS INCOMPATABLE WITH OTHER SYSTEMS INCLUDING THEIR CAMERAS. Will never purchase LOREX again. 0*

Thank you for your feedback. We apologize for the difficulty you experienced and hope the replacement is working well.

21 out of 414

Stephen

on

September 9, 2015

Location: Sarasota, FL

I don't think Lorex will allow negative reviews. I submitted one and the did not post it.

22 out of 414

vm

on

September 8, 2015

Location: Texas

These cameras have amazing resolution day and night. The clarity is good anytime and I have made several set up and tech support calls and received top-notch support ( including tips and tricks) every time. I will continue to add more cameras to the system as I expand my coverage and monitor remotely. Highly recommend this product.

23 out of 414

karelg

on

September 1, 2015

Location: California

I have the LNR360 and like the picture quality but have some issues with mobile connectivity and connecting the CAMs. The software is intuitive but I don't see any devices on the online devices list. I will reset everything to factory default and start over to see what I find. But for the price and all the cams supplied, this seems like a good buy as long as I can make everything work the way it is supposed to.

24 out of 414

AC

on

August 29, 2015

Location: LOCAL

GREAT CUSTOMER SUPPORT

25 out of 414

Dale

on

August 29, 2015

Location: Brentwood, TN

For Android users that have Lorex NetHD and have upgraded their device to the latest release of Android, be aware that there is a patch available (Lorex_netHD_Stratus.apk). Apparently, FLIR has chosen to use a patch which requires you to contact them to get and install this patch. After I have done this, the Android phone now is able to connect with my system. This was a long process with their technical support, so be prepared to stay on the phone for a while.

Hopefully, FLIR will soon release a new version for the NetHD users (perhaps they can respond to this review).

I'm now up and running, but still fee that this should be done via normal updates to Android devices, rather than require a special call to their support line.

26 out of 414

ferris1003

on

August 26, 2015

Location: San Diego

Solid system with great clarity. Setup is more involved than other systems, but I like that there are tons of options rather than being without the ability to customize!

27 out of 414

Zoran

on

August 22, 2015

Location: Golden State

I got this same model from Costco for 800. The initial impression is that the cameras are taking good, clear video. It automatically switches from color to black/white based on the lighting. These are IP-cameras and a network cable is all you need to get the camera connected up. Power is provided to the camera via the network cable (PPOE). There is no separate power cable. So that is a huge headache reliever. It is motion-detection activation, and has good night vision.

The set up is fairly straight-forward:
- connect the cameras to the NVR using regular cat5 network cables.
- plugin the mouse
- connect the NVR to your TV or a regular monitor
- connect the NVr to power and turn it on.
- download the mobile app to your mobile devices and add the NVR device in by scanning its bar code
- start the live view on your mobile device to see what the camera sees.
- (run more settings configuration as needed on the TV/monitor).

Cons
- it is noisy! the constant humming noise from its fan is quite loud. I placed it in the garage
- The FLIR cloud app could be more modern
-The support - i Opened a ticket with support for two reasons: One Camera was missing 2 Allan set screws and the Dynamic DNS (after two weeks, DNS record was not created) Both tickets were closed without even talking to me or resolution.

I would still buy again this camera!

28 out of 414

SafeandSecure

on

August 21, 2015

Location: Ontario

Well packaged, everything arrived in great shape, hardest part is running the cables, you need a good sized drill bit to create the hole to pass the plugs through unless you are doing your own wiring and putting the plugs on yourself. Setup was really quick and I was watching the feeds on the iPhone and iPad in minutes, really well thought out design. The camera image quality is great in day, the night vision distance is pretty good and clear enough to see most of the areas being covered. The NVR documentation could be a little more detailed, it seems to assume you know what they are thinking when they wrote it. Email Alerts took me the most time to figure out. The only way to get it to work was to set up Ddns to their servers. A little more documentation on doing this would be good, otherwise you need to know about port forwarding and how to set up a ddns, the whole thing they were trying to get around with the cloud connectivity. So far, pleased with the product and the general ease of setting it up and the range of features on the nvr.

29 out of 414

Rick

on

August 17, 2015

Location: Edmonton,AB,Canada

purchased the set with 4 bullets and purchased an extra 2. Set up was easy and picture quality is excellent. had to use tech. support to download program for the Mac. They were very helpful!! Very pleased with the system. Highly recommended. My neighbour is now purchasing a system.

30 out of 414

Kev

on

August 13, 2015

Location: CA, US

Got the set with 4 bullets (and 2 extra domes) about a year ago. Hardware setup cannot get easier with one cable to each camera. NVR setup was easy if you want to do the basic things. It gets more technical if you want to setup motion capture, email alert and such. Streaming to computer and phone works well, but I do think the iPhone app could use some update (the GUI looks like '90s...). Otherwise, the app does work for remote live streaming and even remote playback.

31 out of 414

Dan Ray

on

August 4, 2015

Location: Colorado

The cameras are clear. hardest part was to install the wiring through out my attic. Tons of settings and options. I am NOT pleased with the software to view remotly. I use Iphone and Laptop and desktop. the laptop i cannot get to work unless im signed into the wifi that the system is wired into. LOREX needs to address the remote viewing programming and come up with something that works worth a crap.

32 out of 414

larico

on

July 26, 2015

Location: winnipeg

I there this is the first time I buy a lorex380 security systems and to my surprise the quality of the video's is super I love it and to install the software I had no problem only thing I needed help was to install remote viewing witch was no problem the people at lorex was very please to help me install the software thanks lorex?

33 out of 414

vancouUser

on

July 24, 2015

Location: Canada

The NVR is ok. First one died in 4 months. Replacement came in 3 weeks which is not up to my expectation. Cameras are good.
Easy to set up.
The big disappointment was the Android app for lollypop. Please fix it.

Our team is working on updating the Android app. We are expecting it to be available in the Google Play Store within the next 4 weeks. Our apologies for the delay.

34 out of 414

Cj

on

July 18, 2015

Location: Brooklyn, NY

I recently installed my Lorex 16-channel system with 13 cameras attached and it was a relatively painless set up. The most difficult part was running the wiring for the cameras but that process fell only on the challenges of the premises. I'm very thankful for the 100ft of wire which was included with each camera. Quick note about the POE cameras for the NVR: easy to install and even more so to adjust with that SINGLE ring and I don't miss the additional cable for power. Software set up was straightforward and everything came together nicely without issue.

My only disappointment was with the output from the RCA port...I wish it was more user definable with respect to screen configurations. I could only hope that a future firmware update would sort that problem as well as accommodate as many screen configurations from the HDMI/VGA port as can be found in the client software.

Besides all else, the system works very well and the resolution is superb. The Stratus apps for the iOS devices set up seamlessly with the QR code approach and the client software for both Mac & PC set up just as easily with manual input.

In all, my expectations were exceeded and I would recommend this system without thinking twice about it.

35 out of 414

Ernest

on

July 18, 2015

Location: Dublin, CA

This system complements existing my audible security alarm. Has great picture and video quality. Easy to install for DIY. Whenever something goes wrong with my PC, customer support have always been there to lend a helping hand and fix the problem. Great service and product!

36 out of 414

Ed

on

July 15, 2015

Location: Jesup, Ga.

Just installed my 3rd Lorex system The camera's are great. I have had some issues with NVR software and had to send one back for replacement (out of box failure) have never been able to view on my cellphone until, I read a post from KenK who posted that he used Swannview Plus app (see rating dated June 29th 2015.) It worked great!!! Thank you Ken Its a shame you don't work for Lorex
I also am disappointed with Lorex for not having a fix

37 out of 414

Louise

on

July 3, 2015

Location: Petersburg, Ontario

I have just installed this product and for the most part it is great.
I had great difficulty linking everything to the internet. Local / direct viewing was fine.
Technical Service was great and took all the time needed to help me connect everything.
Still I am not able to view my cameras when away from home.
It is necessary to download an app, which I did both from home and 2 PC's away from home and it still didn't work.
I will call Tech support to help me with this.
The DVR seems to work very well.

38 out of 414

KenK

on

June 29, 2015

Location: Mi

For those of you who are having problems connecting to your security system through the Lorex hdNet Stratus app,because you upgraded your phone operating system to Lollipop 5.0. I have found a solution.
Download the Swannview Plus app from Google Play. Do not use the QR scan feature, but convert the setup to IP/Domain and enter your Lorex DDNS ( xxxxxxx.lorexddns.net ) enter your password and save.

This fix works like a charm.

Disappointed in Lorex for not fixing this glitch, as I upgraded to Lollipop 5.0 in February and have not been able to use my app since then.

39 out of 414

Ron

on

June 23, 2015

Location: Fort Worth

I bought the LNR4082C4 system with a LNR400 main unit. The system is great. It is 1080p and has good day and night videos. The Cloud feature of connecting to my phones and Ipad was easy to do. The only hard part was running the cat5 cables. After running the lines the hook up was simple.

40 out of 414

snowram73

on

June 23, 2015

Location: Calgary

it worked only for a few months after i bought it now im left in the dark Lorex has no working app for new Android lollipop completly useless i wish i throw it at their face and get my money back

41 out of 414

Val

on

June 19, 2015

Location: Coquitlam,BC

Satisfied with the hardware but not happy that i cannot connect from my latest Android devices yet until an update is released.

42 out of 414

RL

on

June 16, 2015

Location: Arizona

The installation and setup of the 300 series system was not too difficult. After downloading the user manual, the setup was also very easy to complete. I'm very pleased with the quality of the video and the remote connectivity with the stratus system. A quality security system with a reasonable price.

43 out of 414

Mark

on

June 15, 2015

Location: Joshua tx

Just got my cameras up and running. Seems fine so far. Will review again after using for a few weeks. Picture quality is very good.

44 out of 414

RobertG

on

June 15, 2015

Location: Swartz Creek, MI

Purchased this unit with two additional cameras. The hardest part of the installation was fishing the Cat5 cable to camera locations. My advice is to avoid attic runs and instead go behind siding if possible. After the Cat5 cable was installed, powering up system is very easy. It is advisable to take some time to familiarize yourself to the system to better navigate all the options. I am very impressed by the clarity of the cameras. You won't be disappointed with the performance. There have been some concerns with the long wait contacting customer service, but, if you follow the directions on the instruction DVD, you won't need customer service.

45 out of 414

Moreice

on

June 14, 2015

Location: Canada

Easy to use and install system. Camera image quality is great, I got many compliments even from the person who installed it for me. I just wished the camera white connector tip was detachable as we had to drill big holes to pass this connector through the wall.
Great system overall, I had them mounted outside let's hope they will last the Canadian winter.

46 out of 414

Solanki

on

June 10, 2015

Location: Edmonton

Great system, good connection..cameras are crystal clear. Super Night Vision never expected to be so nice camera.Great price for very high quality in pictures. Require some more in formation configuration like DDNS, Port forwarding had to look up very thing online

47 out of 414

Buddy

on

June 9, 2015

Location: Eastern Panhandle of WV

The model LNR 382 HD 1080 cameras are crystal clear. Camera coverage is very good. It truly is very easy to get the system up and operational. Placement of cameras and installation, as expected, took a little time. I went on line and printed the expanded PDF Lorex Manual that provides pages of information related to the system - it is great to have. We bought two of these LNR 382 systems at Costco and are very pleased with them.

48 out of 414

TEB

on

June 9, 2015

Location: Chilliwack BC

Great system, good connection. At first somewhat difficult to install for internet connectivity for an amateur, but got it done, set up and working! Great price for the quality in pictures you get. Feel much more protected, especially since video or picture proof help convict criminals as evidence.

49 out of 414

twebbmd

on

June 8, 2015

Location: Playa del Rey, CA

The camera fidelity and coverage is excellent; the recorder works fine. I have had some issues with remote access, which is why I'm not giving it 5 stars. Would definitly recommend it.

50 out of 414

JoJo

on

June 8, 2015

Location: Michigan

I like the quality of the video and the ease of use of my system. I wish that Android mobile app would work properly. I'm told that it should be fixed soon. I chose this system because of the quality/price ratio. Its difficult to find a system with the quality of picture at this price point.

51 out of 414

Dan

on

June 6, 2015

Location: Toronto

I am very disappointed with the product. It took me a long time to setup the cameras at home and was excited to be able to do home monitoring outside home using android smartphones and tablets.
What a turn off it turned out to be. The Lorex netHD Stratus app does NOT work on Lollipop smartphones. The same app for android tablets is buggy. Switching through cameras closes the app.
I can't understand why Lorex is not taking security seriously and have these apps upgraded as soon as possible. Lollipop has been around for nearly half a year now. Jeez.

52 out of 414

Nalin

on

June 2, 2015

Location: San Jose, CA

I have purchased the product end of last year. After I got installed cameras by some help from a handyman, I was able to program system easily without any trouble. I also, hook up monitor to view all the cameras, connect to my two laptops, two android smartphones, and ipad with the instructions provided in less than 2 hours. Once installed and working OK, I had one camera got wet due to rain and stopped working. But few days later, when the moisture from the camera evaporate, the camera started working as before. I also opened the ticket to replace it but when it started working I closed it and did not pursue further. Last week, one of my smartphone updated for latest release "lollipop" then app. stopped working. I call for help and try to resolve without success and found out Lorex had known this problem her and working on it. My all other setup working OK.

53 out of 414

Sam

on

May 30, 2015

Location: Toronto

The system is fine, but 2 comments:
1. The viewing software is not intuitive or helpful with several functions. My cameras caught a burglar. After viewing the first full page of the recordings, I paged forward for more and found none. A couple of months later, by accident, after the videos were overwritten, I discovered that the page presented was really only a part of a page. One should scroll down instead of page forward, but nothing indicated that there were more videos.
2. The dome cameras are designed for ceiling mount. There are many situations where I would rather put them on a wall. But this is not easily done, and the view is then limited.

54 out of 414

Michael

on

May 26, 2015

Location: New Orleans

This product has helped me feel safer as for security. Fast mobile app viewing access and great quality footage.

55 out of 414

IMSRENOVATIONS

on

May 26, 2015

Location: Maryland

This is an excellent product and I would recommend it to any serious professional who is looking for a high quality surveillance system. The full 1080 HD cameras have an amazing picture quality and the PoE cables makes for a fast and easy instillation. The OS is very user friendly and easy to navigate. Tech support is very helpful and friendly in the event you should need them.

56 out of 414

Zhengce

on

May 25, 2015

Location: Victoria, BC, Canadian

fast installation
fast for start to use

but can not use mobile to view the camera

just called shaw cable today, they said i need a new router

will see tomorrow

57 out of 414

co

on

May 20, 2015

Location: bolton

good product

58 out of 414

pw

on

May 15, 2015

Location: California

I had system installed about nine months ago. Picture quality is excellent. Remote access works well. Have had some issues recently with cameras not recording. Overall I am very satisfied. I like to be able to view my home remotely and the application on the Ipad and IPhone work well.

59 out of 414

markm

on

May 13, 2015

Location: Florida

The initial install and set up was easy. Cameras have a clear image.............but,

The cameras have been dropping out for no reason (which I have been putting up with), and now that I upgraded to lollypop on my Samsung s4 the app no longer works! When I searched the web for problems, I was appalled to find out that EVERYONE is complaining with the same problem! On your site there is a recommendation not to upgrade the phone.......how was I supposed to know that in advance? Going back to the old software looks to be next to impossible. So now I can't keep an eye on our home (which is in another state)."Connect to your home or business from anywhere with a Lorex security camera system. Enjoy peace of mind with live video monitoring always at your fingertips- "FROM THE LOREX WEBSITE" I now have to wait until the app works ? Is Lorex going to let me know when I can see the cameras again??????????????????

60 out of 414

Ablest

on

May 10, 2015

Location: North Tonawanda, NY

This security camera system is awesome! Easy to install and set up. Did it all myself. Customer service techs were a great help as well. The best part was going on vacation to Jamaica for a week and being able to watch the cameras whenever I wanted. Even having access to watch the cams via my smartphone while out to dinner or at the store when in my hometown is easy and convenient. Great buy!!!

61 out of 414

Merv J

on

April 30, 2015

Location: Canada

System running one week. Installation was straight forward but took some work. Cameras excellent. 4 cameras cover my house and lot well. It is a great unit.

62 out of 414

Chuck

on

April 24, 2015

Location: Ft. Wayne, In.

I have only had the system up and running about a week now, but from what I can see, it's going to be a big asset for my security. We got neighbors who have no respect for others property. Getting it installed requires some drilling and running of wires. It was a breeze to hook up, but I had difficulty installing the software on my computer. I called customer service and the woman I talked to was very helpful and got it working for me. In closing, I'm going to have to say that I will rate the LNR 300 with 4 Stars and would give it a 5 if the software was a little easier to install.

63 out of 414

Kryptonite

on

April 23, 2015

Location: Texas

LNR300 works very well and is a fairly easy set up. It took a while to set up the DDNS website access, but that was mostly due to figuring out port forwarding and IE11 compatibility issues.

The ability to access the cameras with the phone app is awesome, even if it can get a bit choppy... but it's a phone.

I haven't used the system too much and I need to get a new monitor for it as the monitor I used to set it up was my girlfriend's computer monitor that is located in another room of the house. Unfortunately, after setup, she wanted her monitor back. :)

64 out of 414

Roaster

on

April 20, 2015

Location: Boston, MA

This LNR300 system does in fact work very well. The cameras are very good quality and deliver a very sharp picture, especially when the lighting is good. The NVR was fairly easy to set up, but one problem I had was using an older monitor to initially adjust the settings - the default resolution on the NVR was higher than the monitor could handle, so I had to borrow a hi res monitor, then could set a resolution that worked. (This unit does not have a monitor permanently attached - I connect through a pc).

My biggest complaint about the Lorex line is model confusion, and the neccesity of having separate mobile and desktop apps for the 3 locations where I have Lorex systems purchased over a 2 year span. I wrongly assumed that this model would work with Lorex Cloud, since the one I bought 6 months before did. So, pay attention to the series numbers if you want compatibility between systems - the 1 & 4 series work with cloud, but the 2 & 3 series do not. (go figure).

By itself, though, this seems to be a fine system so far, and I definitely like the POE advantage of just one cat5 cable to run per camera.

65 out of 414

KathyY

on

April 19, 2015

Location: Severn, MD

So far everything seems great. My son-in-law installed it and it has been up and running for a couple of weeks. I had to call customer support once and they were extremely helpful. Love the app on my iPhone. The system certainly makes my son feel safer.

66 out of 414

GT

on

April 19, 2015

Location: California

I read many reviews on this product before and after purchasing it, some good and others not so good, so I felt i would use it for a while before jumping to any conclusion 1 way or another.

I have had this system up for about 6 months now and feel that I can now give a fair review of the performance and quality of the Lorex LNR300 system.

NVR:
It is a bit loud, I have gotten used to it and it no longer bothers me as it did when I first hooked up the system. The set up of the applications and camera is pretty straight forward
and the interface is not too hard to navigate.

I have been noticing recently that I am getting periods of no recording through out the day. This was apparent when I noticed some vandalism in my yard and went back to view the footage and found footage before and footage after, but not a single moment of the actual activity. I have the system set up on motion capture and at a sensitive setting. It will capture the trees blowing in the breeze as well as other previous situations so I know it is the NVR
and not the setting or camera. I checked all cameras in the system and they all are missing footage of the exact time frame.

This has now happened 2 times that I know of and is the main reason I purchased this system. What good is a surveillance system if it is not working during the moments you need it most.

CAMERAS:
The quality and clarity or the cameras is beautiful. I am not a fan of the way they are mounted or the way the base is adjusted. The snap on plastic visor seems like it will be a problem in high winds. I haven't lost one yet.

REMOTE ACCESS:
Viewing the cameras live is fairly clear on both my phone and remotely on my work computer. The real trouble comes when I want to view past motion triggers. The playback is painfully choppy if and when it works. Even at 8x speed it plays in extra slow motion. Even on my home computer the software that came with the system is not stable or up to speed.

Yesterday I installed another camera to the system. It took all day for the NVR to finally recognize it. It was just one more reason for me to second guess my purchase.

Overall, I am not very satisfied with this system and would find it hard to recommend to anyone. The cameras are good but my biggest disappointment is the fact that when I had the opportunity to catch people damaging my property directly in front of the camera, it struck out twice. I can find very little documentation or help on the internet for this system.

It looks like Costco does not carry this system any longer and I may have waited too long to return it.

67 out of 414

jimm

on

April 19, 2015

Location: port st.lucie

What a good system, very clean and clear.I work out of town and this system give me a visual day and night.I would highly recommend. I use a Samsung galaxy s5,it stops the start up at times, i retry and then goes thru.I think its my phone not the system.

68 out of 414

rob

on

April 16, 2015

Location: east coast usa

ok so i purchased this system for a great deal from best buy and just installed it this past weekend. so my review is based on a few days of having the system up and running. lets first start with the installation. very easy to install; you will have to do drilling and running wires yourself but the connection is easy. the cameras look great. quality and clarity were a must for me and im getting everything i wanted out of them. i love the fact i have room for expansion. one thing i dont like is the noise of the DVR; it's pretty loud; my personal computer is quieter than the DVR so i wish lorex would've installed a better fan or at least give me the option to swap it out without voiding warranty etc.....i also wish they had better FAQ regarding this section; i had to troubleshoot a lot of my own stuff; i emailed them and of course got a generic response in 2 days. it answered one of my questions but i got the famous line of they think i should call in, well there customer service is only open from times im not available; thats what email is for. so a few things i had trouble with were getting the right app for my phone for my system; they should either include that on the cd or the section because they have different apps and it gets confusing. one i got the right app the setup was pretty easy. i did have to set up some port forwarding on my router so i suggest if you have one to make sure you do that. the other thing i was disappointed with is the system only uses IE or Safari browsers because firefox chrome don't accept the plugin they use. well sorry we live in a world that some people use different browsers so it should work in any browser at this point. they should've put that in the guide. the other issue i have been experiencing was the annoying warning beep; i turned it off everywhere but if i login still wrong it beeps; it actually turns itself back on. another thing you may want to know is that this will hurt your bandwidth; thats the biggest problem im experiencing right now. depending on what you do. for me i stream a lot and browse the web alot and my wife works from home so bandwidth on my router is a must. so im currently troubleshooting different tactics before upgrading my ISP bandwidth. it's because the cameras run 720p hd i believe, but this should've been a warning somewhere. other than these set backs which i will try to update later on up here the system is great. flawless; works like a charm. the remote app is great clear and i can take snap shots and do playback if need be. the day time the cameras are super clear at night time you lose some quality because of the dark (and i live in a pitch black area) but that's to be expected because of the dark, but even in the dark the cameras work real nice; i would say i get about 60-70 feet of night vision and during the day im definitely getting 150 feet. i'd definitely recommend this product just know what you're getting into. Lorex definitely should have a better guide though the issues ive discussed here and have a 24hr service or at least better hours for the common working man. i gave this system 4 stars only because of the experiences im having that i didnt know about etc.....i would've given 5 stars otherwise. no one is perfect in the world but the pros definitely out weigh the cons on this system so far. oh and i forgot to mention i will be adding 2 dome cameras at some point; so i guess when i do that i will have to be ready for better upload speeds from my ISP.

69 out of 414

chaudhry

on

April 14, 2015

Location: Philadelphia

This system is really worth for it price, very sharp clarity at night time, there is not need of an extra light. very easy to install. works great with 1 TB hard drive and with the option to add an extra USB.
comes with four security cameras but can be added another extra four more.after installing call the technical support to make an account so you can watch on home computer it takes makes less than 5 minutes, help is great sweet people at technical support.
Download the APP on your cell and watch it any where you are and your home or business is protected.
IT IS REALLY WORHT FOR IT MONEY. RIGHT CHOICE FOR YOUR MONEY.

70 out of 414

Jose

on

April 12, 2015

Location: Central FL

I purchased the LNR360 set with the 3TB drive 6 bullets, and 3 domes from Costco months ago. I just got around to installing the system, and I am not happy at all. My Galaxy S5 phone recently updated to Lollipop, and now the netHD mobile client crashes 100% of the time upon starting, so it's useless. I set up a gmail account specifically for motion alerts, input all the information correctly into the NVR, and it fails to send a test email every time. I haven't had the chance to contact support yet, but I don't think they'll be much help. Overall, I'm pretty dissatisfied with my purchase and am toying with the idea of ripping it all out and returning it to Costco for a refund. The hardware itself is pretty good, and the image quality is great once you get it dialed in, but without the ability to monitor my home remotely, the system is pretty much useless to me. C'mon Lorex, get it together!

71 out of 414

on

March 30, 2015

Location: Macomb, MI

I purchased the LNR360 in July 2014 from Costco. They came with 6 bullet and 3 dome cameras. Installation was a breeze. PoE is the only way to go. The picture quality from these cameras are amazing. I use the Lorex app on my Iphone and never have a problem. The NVR unit probably could be a little more user friendly or maybe I should just take a little more time to read the directions, not sure yet, been a little lazy with that. Most of neighbors that have seen these cameras are blown away by the quality. I tell them to "go big or go home", you get what you pay for. What's the sense of getting cheap grainy cameras. If this is the case, go get fake cameras and save your money. As far as customer service goes, make sure you establish an account online with Lorex and fill out the warranty information. It is very important to get your receipt scanned and uploaded into your account, I recently had a little trouble with my remote and called customer service. I put them on speaker and played around on the internet until they picked up 20 minutes later. Once I got a live person the call lasted 2 minutes. They checked my account and saw the uploaded receipt and told me the remote will be shipped on the next business day. Sure enough, UPS banging on my door with what I needed. They do have an option to make a ticket online instead of calling, but I recommend doing that and calling. The ticket didn't seem to get addressed right away. Not sure how that works with them.
Overall, I highly recommend this system and plan on adding more cameras to my system.

72 out of 414

on

March 25, 2015

Location: San Diego

This system is super easy to set up and get going. The resolution and picture quality of the cameras are excellent. I prefer the bullet cameras over the dome cameras because they are much more flexible when installing. That would be the only down-side of this system for me. Highly recommend this system looking to protect their home or business!

73 out of 414

on

March 24, 2015

Location: Schererville IN

This system was worth the money. The picture is crystal clear. Its crazy how clear the video is during the day. I'm able to see when a package has arrived to my house when I'm gone. I love that i can view the video feed on my phone while I'm away.

74 out of 414

on

March 23, 2015

Location: Lufkin

This new system is very good! easy to put together, it took about 4hours to place the six cameras and run the cables around the house. No issues at all. Very clean and clean pictures, night vision works great too! Just to let you know this is my second system i purchase from COSCO. very nice! i worked a couple of hours last night trying to get this system to work on my iPad and or iPhone, not up yet. not sure what the problem at this time. my first one works great by the iPad.

Regards

75 out of 414

on

March 22, 2015

Location: New York

I purchased a 6-camera system (4 bullet, 2 dome cameras) from Costco about 6 months ago and performance has been very good with minimal downtime. However, one of the cameras failed after approximately 4 months and had to be replaced through Lorex warranty. The phone call with customer service to perform initial diagnostics and obtain an RMA number for replacement was easy and fast, but Lorex received the failed unit and was in possession of it for a month (based on UPS tracking information) before I received the replacement camera. After 3 weeks of waiting for the replacement I contacted customer service who may have resolved this "limbo" and finally initiated shipment of the replacement camera, so overall I was happy with their customer service even after this problem.

Their mobile applications for iOS on both iPhone and iPad are great, as well as the PC application. Each has its own minor bugs or hiccups (i.e. occasional dropped stream) but work well enough for what I require. I did find that internet-streaming performance is significantly better when using a DNS to your network rather than connecting to the Stratus web service first. The Stratus service makes things very easy, but streaming performance was lacking considerably versus connecting directly to the system using DNS. I did not try the Lorex-offered DNS and instead chose to use a No-IP.com DNS.

Overall, the system suits my needs and I've been satisfied with both its performance and Lorex customer service for the price.

76 out of 414

on

March 20, 2015

Location: Corona, CA

Bought the system from Costco with 4 additional bullet cameras making 13 total. I have been very impressed with the system. The images have been excellent. The system works as described. Did not have to contact customer service. The networking part was a bit tricky but I was able to figure it out without much trouble. So far, every thing is working well. I will see how it does in the long run.

77 out of 414

on

March 17, 2015

Location: Bakersfield, Ca

LNR300 Series 8-Channel Security NVR with HD IP Cameras- very impressed with the unit. After it was hooked up, I was able to load the app onto both my IPad and IPhone. The picture quality is great for both day and night time. I'm still learning the unit on how to play back videos and how to download pictures. Need better instructions on step by step on how to do that, but besides that it's pretty a pretty good unit.

78 out of 414

on

March 17, 2015

Location: Raleigh

Pros:
- Overall the camera system works very well.
- Customer support was excellent in resolving a camera issue.
- One of the best products for the money.

Cons:
Documentation on software tools could be more detailed.

79 out of 414

on

March 13, 2015

Location: Seattle, WA

This camera system works really well, but it's a challenge to get the motion detection settings right on the DVR and the remote computer/iPad/iPhone, etc so I am getting real alerts and not getting false positives. I found the learning curve to be very steep, but it's mostly due to documentation issues.

That said, however, their technical customer service is EXCELLENT, and has been stepping me through everything. Also, I rarely have to hold for the "next available technician."

It's still not doing what I want it to with motion detection sending me the alerts I want, but I think we'll get there eventually. I do have confidence that the 24/7 coverage is in the DVR, however, although I have not explored playback much yet.

I think the hardware for the money is an exceptional value and hard to beat. The software seems adequate, I think (at least as far as I've understood it), but the documentation for my model could explain things better, i.e., the software is not intuitive and online help would help a lot within the the DVR console system.

Glad we bought this product and I recommend it. Just be prepared to fiddle with it a while to get what you want.

80 out of 414

on

March 10, 2015

Location: Chicago, IL

Pros:
- PoE is very nice. One Ethernet cable for signal and power. This makes for a much simpler installation. No electrical outlet is needed at each camera installation.
- Ethernet cables are included with bundle package.
- NVR recognizes cameras automatically and relatively quickly.
- iOS app is simple yet useful. Easy to set up.
- Video is high quality. Clear picture during the day. Night vision works well, but the max distance you'll get will vary with conditions.
- 3 out of 4 cameras have worked flawlessly through the winter.
- Remote video playback on iOS app works well. It works better than on PC.

Cons:
- Setup via PC software could be easier. It wasn't very intuitive for a first time user. It took a while to figure out how to get everything set up properly and view from PC software, but the software works once you figure out how to use it. 3 minute setup?...not quite.
- The documentation is very limited as far as how helpful it acutally is. The quick start guide is too brief. The full manual is not extensive enough.
- No listing of error codes anywhere. Not in documentation or online. So, if you do get an error, the code is worthless because you can't find out what it means.
- No remote diagnostics for camera error codes. No remote reset for cameras or NVR. If you are monitoring a remote location and have a problem there is no way to reset or troubleshoot without driving out to location. This is incredibly inconvenient if you have it to monitor a house 1-2 or more hrs away.
- One of my cameras has flaked out several times in the winter weather with error code 416.
- The ethernet connection on the camera dongle is huge. If you are looking to mount a camera outside and bring the connecor inside (so it isn't expose to the weather outside) by drilling a hole in the wall, you have to drill a very large hole to get the connector through the wall. The camera mount then barely covers the hole.
- Compatibility with android OS is limited. This was very disappointing. A 2 year old android device is not compatible with this system.
- Setting up access for web browser is much more of a process than it should be. Still don't have this going yet.
- Motion sensing doesn't work quite like we had hoped. Even on the least sensitive setting, bugs/spiders/moths set off the motion sensor constantly. Don't really see any way to make this feature useful unless you live somewhere with no insects.

Overall:
We are satisfied with the product, but there are many improvements that could be made. This system should suffice, but I think our expectations were a bit high mainly because we expected a very polished product for the price. One camera seems to be failing, but everything else is working fine. We are not ecstatic, but we are not tearing the system out. This system is probably as good as it gets for home security cameras considering you can access via PC software remotely, iOS, Android (and supposedly web browser). This is probably one of the best systems (based on simple comparison on the internet) you can get without spending thousands more on a more industrial/professional system. All things considered, I would recommend this product. Just have realistic expectations.

81 out of 414

JR

on

March 9, 2015

Location: California

This cameras are attractive by the price, the quality at dark is not good at all, you will not recognize anyone's face if you had to or body.
During the day is OK as long as they are not in the shade or the quality will be very bad, unable to recognize a face again.
The Ethernet cameras disconnect on their own very often you have to keep resetting cameras.
The customer service is the worst that you can experience.
The cameras on DVR disconnect on they own also for no reason and have to reset often.
Overall the cameras are not what you expect for a security system, very unreliable.
If you have not experience all of these problems already you will in time or quick, lots of complains, Costco product.

IF LOREX HAVE A FIX FOR ALL OF THESE PROBLEMS THAT WILL BE GREAT, LET US KNOW I'LL BE GLAD TO TAKE THE ADVISE OR THE REPAIRS.

82 out of 414

Secure One

on

March 8, 2015

Location: California

I purchased the LNR 360 and hooked up 8 cameras to protect my parents. I live over 400 miles away and can easily view all cameras on my IPAD. the view is crystal clear. I get the opportunity to look at the cameras history at night to ensure that no one is walking around my parents house at night. It gives me and my parents peace of mind. If they hear anything or if in the morning they noticed something is out of place around the house outside, I just look at the cameras history and I can determine what the issue was. Anyone who does not have a camera system does not realize the peace of mind there is knowing you know what is happening about your house 24 hours a day. I would absolutely recommend Lorex camera systems to everyone. The video runs and records at 1080 P and I can watch any activity almost in live smooth motion. Thank you Lorex!

83 out of 414

EdnTerry

on

March 7, 2015

Location: Cape Coral Florida

Looked online and at real stores and found the Lorex to be what I was looking for. Called the sales line on the phone (got a real person and after 6pm at night). The sales person was very helpful and worked with me to get the mix of cameras ( bullet and dome) that I wanted. They upgraded the DVR to a higher model for no additional cost. Received the hardware in a few days and the packing was very well done so shipping damage should be non existent, there was no damage to my order. Anxious to see how my system worked I plugged the NVR in and connected 3 of the 6 cameras. All came right up with no issues. Within 15 minutes I had the cameras up on my iPhone, iPad, and my laptop. Ran the ethernet cables to my 6 cameras, reconnected the NVR and,,,nothing. Called Lorex Support and confirmed the BIOS failed in the NVR and a replacement would be sent out to me. Six days later the replacement came and after plugging in all the connections all 6 cameras came up. Picture quality is great. Had to call support to set up the email function and after about 45 minutes that was working. Still need to set up the motion alert function. So far so good, now the question is long term reliability, Only time will tell

84 out of 414

on

March 6, 2015

Location: Chicago, IL

Pros:
- PoE is very nice. One Ethernet cable for signal and power. This makes for a much simpler installation. No electrical outlet is needed at each camera installation.
- Ethernet cables are included with bundle package.
- NVR recognizes cameras automatically and relatively quickly.
- iOS app is simple yet useful. Easy to set up.
- Video is high quality. Clear picture during the day. Night vision works well, but the max distance you'll get will vary with conditions.
- 3 out of 4 cameras have worked flawlessly through the winter.
- Remote video playback on iOS app works well. It works better than on PC.

Cons:
- Setup via PC software could be easier. It wasn't very intuitive for a first time user. It took a while to figure out how to get everything set up properly and view from PC software, but the software works once you figure out how to use it. 3 minute setup?...not quite.
- The documentation is very limited as far as how helpful it acutally is. The quick start guide is too brief. The full manual is not extensive enough.
- No listing of error codes anywhere. Not in documentation or online. So, if you do get an error, the code is worthless because you can't find out what it means.
- No remote diagnostics for camera error codes. No remote reset for cameras or NVR. If you are monitoring a remote location and have a problem there is no way to reset or troubleshoot without driving out to location. This is incredibly inconvenient if you have it to monitor a house 1-2 or more hrs away.
- One of my cameras has flaked out several times in the winter weather with error code 416.
- The ethernet connection on the camera dongle is huge. If you are looking to mount a camera outside and bring the connecor inside (so it isn't expose to the weather outside) by drilling a hole in the wall, you have to drill a very large hole to get the connector through the wall. The camera mount then barely covers the hole.
- Compatibility with android OS is limited. This was very disappointing. A 2 year old android device is not compatible with this system.
- Setting up access for web browser is much more of a process than it should be. Still don't have this going yet.
- Motion sensing doesn't work quite like we had hoped. Even on the least sensitive setting, bugs/spiders/moths set off the motion sensor constantly. Don't really see any way to make this feature useful unless you live somewhere with no insects.

Overall:
We are satisfied with the product, but there are many improvements that could be made. This system should suffice, but I think our expectations were a bit high mainly because we expected a very polished product for the price. One camera seems to be failing, but everything else is working fine. We are not ecstatic, but we are not tearing the system out. This system is probably as good as it gets for home security cameras considering you can access via PC software remotely, iOS, Android (and supposedly web browser). This is probably one of the best systems (based on simple comparison on the internet) you can get without spending thousands more on a more industrial/professional system. All things considered, I would recommend this product. Just have realistic expectations.

85 out of 414

LH

on

March 5, 2015

Location: Los Angelese, CA

Good image quality, especially during daylight hours. In my case, useable night vision range is 25-30' in darkness. So far has been pretty reliable. Once in a great while a camera may need to be reset by unplugging from the NVR and plugging back in. The drawbacks I wish would be addressed are that there are only 2 cameras available, both with a 75 degree field of view and you can't use other branded cameras on this system. Been waiting for a longer fixed lens camera for watching a specific area, plus a full 90 degree camera would make this system more flexible. Even the same cameras but with different focal length cameras would really help.The phone app and the PC app (which shuts off after a varying amount of time) could stand for some more robustness. Having "port forwarding" set up so you can view continuously in a web browsers (Internet Explorer only due to ActiveX) seems to be the best way to remotely view, but it's not that straightforward to set up. If you can live with only 75 degree cameras, its a pretty nice system.

86 out of 414

on

March 4, 2015

Location: Guthrie, OK

The cameras and associated equipment worked right out of the box. The help center provided by Lorex was very helpful and easy to contact. The manual with the system is difficult to follow. However, the system has many capabilities which would require a detailed set of instructions to use those capabilities.

87 out of 414

on

March 2, 2015

Location: INDIO, CA

Great surveillance system picture quality is stunning and zoom is great night vision is also a plus

88 out of 414

on

February 27, 2015

Location: Bradford PA

We purchased two of the NVR 380 systems for different buildings and for the most part they have worked flawlessly. Setting them up on an existing network and integrating into a Cisco infrastructure was not quite as simple as advertised but once that was complete the performance has been outstanding. The remote control functionality is not great but with the client and console from the NVR management is easy and straight forward. I would recommend them highly.

89 out of 414

on

February 25, 2015

Location: British Columbia, Canada

I purchased the LNR300 NVR with 4 cameras for a new home installation. Initial setup was simple and the NVR with attached cameras started without an issue. Very good quality HD video on the cameras with a good field of view. Installed 3 cameras with existing roughed in ethernet wiring and looking into a powerline / POE injector setup for the 4th camera in an area that was not prewired.

Lots of options on fine tuning the setup and camera settings including sending emails on motion detection. Setup DDNS to access cameras anywhere off the internet. Web version of record playback seems better than the PC client version, but imagine some tweaking on the PC client should fix this. Android mobile app pretty good with not too much lag time (couple of seconds), but seems to stop unexpectedly if doing certain things - hope new releases resolve this. Live view a little choppy but will look at port forwarding mobile port to see if that helps.

Good customer support on issue setting up email notifications. They resolved it quickly and explained the reason I was having the issue.

90 out of 414

Carol

on

February 24, 2015

Location: Utah

Hardware is great, software is bad. Cameras go down often, still get notifications via email that there is movement but no pictures in email and NO recording on hard drive. Have to reboot from home PC otherwise get an error message that the "network is abnormal" at our .lorex.ddns.net address. What good is it to have a remote app that loads dark screens and no way to reboot remotely. I am not the only one having this problem. Maybe that is why they have a new FLIR Cloud for the new machines. I think this has to go back to Costco. Today I was so mad that I kept getting notifications on that I could not check out, I almost threw my new iPhone out the window. There is no reason to put a security system on the market with this type of software flaw. Oh and yes, there have been many calls and emails for tech support and we still have issues.

91 out of 414

on

February 23, 2015

Location: Home

I have to say this NVR system is the way to go. Quality is outstanding, setup is very easy. Remote viewing very clear and easy to use. I would recommend this NVR system.

92 out of 414

on

February 20, 2015

Location: Miami, FL

The cameras being powered by POE greatly simplifies their installation and the locations they can be used. The NVR setup was very simple. The quality of the video is extremely good in both daylight and at night. Playback is much simpler than with pior systems and there are a number of useful options for locating the frames of interest (by time, motion, fast/slow motion options). The iOS apps for the iPad and iPhone work well, with the caveat that they tend to get memory errors if a large number of other apps are open concurrently. The only quirk I ran into was related to cameras on the POE hub used for cameras in the 9-16 range dropping out. Turns out that after power glitches, the IP addresses of some cameras had changed. I was able to avoid that issue by associating specific permanent IP addresses with these cameras' MAC addresses in my router.

93 out of 414

on

February 20, 2015

Location: Houston, TX

I purchased the Lorex LNR300 series camera and NVR. I purchased this product with no previous knowledge about security systems. Easy to set up and great picture quality. Lots of options. I download the Lorex Stratus app and it worked pretty well, better picture on handheld devices.

Overall very satisfied and would recommend to friends and family.

94 out of 414

on

February 16, 2015

Location: Lake Arrowhead, CA

I have purchased two LNR-300 systems, one for my main residents and one for a mountain home. The installation of the cables was time consuming without a major technical challenge. The PoE works great, the supplied cables are of excellent quality. The footings on the cameras however, are very small and the female Ethernet plug is in comparison large. The plug requires a 1 1/8” hole, not so much of a problem in wood but a different story in a masonry siding. The small footing and large hole leaves only little material for the dowels and screws.
The programing of NVR and cameras is very simple. The features on the NVR are excellent and easy to understand. It took me about 15 minutes from plug in the power cord to recording the first pictures; this includes connecting to Stratus on PC and two iPad’s and updating the firmware.
The pictures are brilliant with exceptional detail and clarity. The night vision pictures are clear with fine details even in a pitch-dark moonless mountain environment. The recordings are easy to find and to playback. The remote connection via Stratus is good and easy to operate on PC and iPhone.

95 out of 414

on

February 13, 2015

Location: sk

Good product good suport .Happy so far

96 out of 414

on

February 12, 2015

Location: Las Vegas NV

Have had my security for assort time. It was very easy to set up. I would recommend this system all my family

97 out of 414

on

February 12, 2015

Location: Miami , Florida

I install the system , and I waiting from Lorex support to answer why the ports not recognize the cameras that use more than one extension (100 FT) . They try to help both still no solution.
Picture is good in the others both when you apply zoom the picture is not useful . I can not rate the system until the set up is finish complete .

98 out of 414

on

February 12, 2015

Location: Vallejo, CA

Aside from pulling wires all around, setup was easy. I like that the cameras connect with and are powered by ethernet cables; I found pulling and connecting with ethernet easier than traditional security camera cables.

The video quality is outstanding; I get wows from the neighborhood watch group. I added a 4TB HD which made the retention time acceptable. I added two more cameras later.

My only knock is the Android apps, which are finicky and crash if you do the wrong thing (like drop camera view on an active one). Otherwise I would give 5 stars.

99 out of 414

on

February 12, 2015

Location: Alberta, Canada

I have been very happy with the Lorex LNR360. I now own 2.

100 out of 414

on

February 11, 2015

Location: Bradford PA

System has been in for approximately 2 months. Setting the the system with the cameras on a separate dedicated VLAN and with POE switches is a bit confusing but not bad. Image quality is great and from main console a mouse works great. The functionality of the remote is questionable. Anxiously waiting for PTZ cameras to become available.

101 out of 414

on

February 11, 2015

Location: Kaysville, ut

Overall the LNR300 was easy to install and setup. I had one problem getting the cameras that were networked through the POE switch to connect. Working with tech support to work through my issue.

102 out of 414

on

February 9, 2015

Location: Alberta

Good product I'm happy Product does just what's expected. I've installed and that was a Walk in the park and everything worked I'll definitely be recommending this products to Friends Really like the quality of picture these cameras produce

103 out of 414

on

February 8, 2015

Location: uk

Great product. Easy to install and camera quality very good. remote access very useful.

104 out of 414

on

February 7, 2015

Location: Wyoming

Easy setup and great cameras. Working out well for us.

105 out of 414

on

February 5, 2015

Location: New Orleans

The hardest thing was hard-wiring in an older house. System seems to work well and picture in-house and remotely works well. Costco/Lorex customer support very helpful. This system was recommended to me by neighbors who had researched security camera systems and I'm glad I followed their advise. I paired with a dedicated Samsung TV for in-house monitoring.
My display's were intermittently going dark. Following a trouble-shooting session with Lorex, I was sent a replacement NVR and had not other problems. Model # changed from LNR382C4B to LNR 380.
Also, my remote doesn't work, but that may be due to my NVR location. I use a wireless mouse and that works fine.
I would recommend this unit, especially if you need to supply HD recording to police or insurance company for any problems. In New Orleans we can register our recording surveillance with police and if there are any incidents on our block, we can be contacted for their review.

106 out of 414

on

February 5, 2015

Location: Colorado

This system is surprisingly clear, easy to setup, and the direct interface is very stable. The mobile interface is mostly accessible, but there are times it is difficult to connect. The most troubling aspect of the unit is the email notification - it only worked for a short period, and getting it to that state was a mystery along with why it stopped. On the positive side of things, Lorex (FLIR) technical support has been AWESOME in trying to work with me to get this issue resolved. They have contacted me by both email and phone to help however they can, suggesting multiple solutions (which so far have not worked). Based on their tenacity at trying to get this work, i'm confident we will come to a resolution one way or another. Very impressed.

The only thing I would like to see with this is the ability to record sound, but that would probably kill the bandwidth needed for the crisp picture.

107 out of 414

on

February 4, 2015

Location: Mississauga

I did a bit of research and found this to be the system I wanted. I bought it on line through Costco. I received a box a few days later and it was very well packed. I inspected all the camera and hooked it up to the Dvr and everything worked perfect! The installation was a breeze with the help of a friend. I love to be able to see what's going on at the house while we are away. We don't have a front facing window so it helps to have a camera at the entrance to see who's at the door. I love the system.

108 out of 414

on

February 4, 2015

Location: Vancouver, B.C.

I purchased the LNR382 with 6 cameras about 6 months ago. The system was generally easy to set up and use. Had a minor problem with the set up of the email alert but this was quickly resolved by Lorex tech support. Hardest part of the set up was running the wires for the cameras (I have an old house). Note: A hole of 1.25” is required to connect the camera to the cables provided. Currently I have only 4 of the 6 cameras installed. No problems with the NVR. The fan is a little bit noisy at times but bearable.

Picture quality of both the dome and bullet cameras are very good in daylight. The night vision quality is okay. Any thing over 25 feet is so so in complete darkness. Probably not able to make a positive facial identification. I’ve used most of the features of the system. Lorex tech support is good with helping with any set up questions.

Remote viewing on a computer and smart phone looks good. Sometimes the software on the smart phone crashes.

Overall I’m happy with the system and would recommend it to others.

109 out of 414

on

February 3, 2015

Location: San Antonio, Tx

I decided HD quality picture. If i'm going to record something I need to see it clearly. during the installation process the Lorex CPU stop working it froze on the logo screen. Called support and they exchanged the unit no problem. Delivery times not super quick but in reasonable time.
The system is quite picky with the cameras some times when you shut down the unit I will loose a camera or 2 but after reset they would come back. why did I turned it off you ask? to set up the next camera!. It takes a learning curve to get to know the system have not tried to get the email working. But picture is clear and crisp and does what it says.

Over all I'm happy with the purchase and the wife too.

110 out of 414

on

February 3, 2015

Location: Edmonton, Ab Canada

Product was very straight forward to set up and easy to use. So far no issues picture quality is great.

111 out of 414

on

January 31, 2015

Location: Guthrie, OK

I received the product by mail in an excellent package to prevent any damage during shipping. Each component was individually boxed and no damage was found. The setup instructions were easy to follow and the DVR found the cameras and the router without an issue.

The setup disk provided would not install on my PC. However, the Lorex help desk provided excellent service and the administrator program was installed on my computer with help from the Lorex individual.

112 out of 414

on

January 29, 2015

Location: Yorba Linda

I spent several weeks researching video security systems in October of 2014. There were more systems than I thought there would be and the options for cabling, recording and remote viewing were a bit daunting.

Finally, in November of 2014, I made my choice and purchased the LOREX LNR380 system with six cameras from COSTCO. I put everything on a table, hooked it up and made sure it worked. It worked perfectly right out of the box. I planned to cable and set up the system as part of a home renovation project, so back in the box it went.

I mid-January my renovation was complete and I connected five of the cameras and powered up the system. Once again, it worked perfectly right out of the box. I only had to make a slight aiming adjustment for two of the five cameras. Due to cabling distances and pathways I ran new CAT6 cable for each camera and made up my own cable end terminations.

Customization of the system was extremely straight forward and easy. I did have a problem setting up email notification, however after creating a “ticket” on the LOREX website I received a detailed reply. Except for the suggestion to update my firmware (I had already updated it) I followed the easy to understand instructions and email alerts began working perfectly.

Setting up motion activation was a snap. For now I have it turned off and am recording all cameras continuously. This is providing almost nine days of recording history. Once I finish some work in my garage, I will be able to hook up the sixth camera at which time I may change to motion detection recording.

By reading the reviews it is obvious some people have had serious problems with their LOREX systems. However, the negative reviews appear to pretty small in number considering how many systems LOREX sells. For me, this system is performing as advertised and I could not be happier with the installation, set-up and performance. My wife and several friends have expressed their surprise as to the quality of the camera images. One friend said it is too bad the pictures you see of bank robbers are not as good a quality and as clear as the images on my LOREX system.

One of the great features of this system is remote viewing/control. The setup of remote viewing/control or my iPhone, iPad and desk top computer was much easier and quicker than I had anticipated.

In summary, if you read and follow the instructions, be careful when running cables and upgrade the firmware to the most current version, I expect most people will be very happy with their LOREX system.

113 out of 414

on

January 29, 2015

Location: Long Island, NY

We have had our system for about a year now and while it was easy to setup and the image quality is good, the reliability has been less than we expected. We have ongoing problems with cameras dropping out on the live display screen. Initially it was on the 3x3 split screen we were using and when we opened a ticket with Lorex their response was don't use the 3x3. We dropped to the 2x2 and still have the problem. It often takes a few reboots to get it happy again for a week or two. Lorex has still not provided a functional solution, just that they are working on it.

114 out of 414

on

January 28, 2015

Location: USA

I have installed this product in my house and the clarity is amazing. It was easy to setup and connecting over the Internet, i was quite amazed on the quality of the picture on it.

Its a fantastic ip camera quality, cant wait to add to my camera to cover more of my property.

115 out of 414

on

January 26, 2015

Location: westminster co

product is easy to install, works great.

116 out of 414

on

January 26, 2015

Location: Haliburton

Great Product - great support- easy hook up - the video quality is awesome!

117 out of 414

LNS

on

January 25, 2015

Location: Saint Augustin QC

I installed my LNR300 NVR with 4 Cameras 2 weeks ago at first had problem with 1 camera had a black screen had to reset camera 4 times 1 week was cold temp -20 to -30 temp warmed up 2nd week no problems talk to tech support he said may have something with low temp he said see what happens when temp drops again other 3 cameras worked fine beside that very happy with system...

118 out of 414

DTS Ltd

on

January 23, 2015

Location: Langley, BC

Easy to set up, good night vision; we do have good night lighting though.
Records as represented. Portable devices work well on Apple and Android.
Would recommend buying to any home or small business like mine.

119 out of 414

EES

on

January 21, 2015

Location: Burbank, California, USA

I am an Engineer for WB. I understand all kinds of electronics but I didn't know anything about security cameras. I did some quick research and decided to buy a Lorex HD camera system. I love the bar code reader to setup NVR and I love the on-board POE switch as well as the auto camera finder. The things I don't like are the fact that Lorex doesn't keep current with firmware. My Lorex NVR is actually made by Hikvision. The audio is not enabled, I cant use 3rd party cameras, etc...I really like Lorex but they need to loosen up a bit.

120 out of 414

dsy

on

January 21, 2015

Location: nw ohio

Bought the LNR382 from Costco.com and have been very happy with the build, the ease of install and the performance. Picture quality can not be beat for a surveillance system day or night. Only regret was not buying sooner.

121 out of 414

I.C.

on

January 12, 2015

Location: Central PA

I bought this system for my wife to have peace of mind. We had some problems with a neighbor dumping yard waste on our land. We put up a fence but that didn't solve the problem. The clarity from these cameras is incredible! We showed a couple of other neighbors the picture from the cameras and they were amazed too. Word got out about our system and we haven't had any more dumping issues on our property. The saying about good fences making good neighbors may be outdated. Our security system makes better neighbors. My only complaint is that the system is not user-friendly so we haven't been able to use all of the features. We can view our property remotely from our phones and tablets but that is the only feature we have been able to use. I would still recommend this system though.

122 out of 414

Das Bull

on

January 11, 2015

Location: Central florida

Installed 8 cameras myself. Was very easy to install and setup. I love the fact that I can use Flir Cloud anytime to see my cameras when I'm on the go. Best investment I've ever made. Truly clear pictures and simple system to operate.

123 out of 414

Rej

on

January 10, 2015

Location: Montreal

The cameras make a much sharper image than my old cameras. By cons, we must make a hole 1 inch 1/4 to get the connector ... there is room for improvement on that side.
The "Lorex Stratus Connectivity" does not work in my office because of "firewall". I'll test the DDNS.
With POE, less wiring and no need for external transformer.

124 out of 414

on

January 9, 2015

Location: Nyc

Not a bad system at all. Clear pics and great customer service!!

125 out of 414

Don

on

January 8, 2015

Location: NC

I have had my Lorex LNR360 for 10 months now and have had no major problems. I have called tech support several times and have had knowledgeable and helpful service. Find information on product support is challenging and you have to be determined to find it, but all in all it has been a good experience.

126 out of 414

cinron

on

January 6, 2015

Location: Sacramento, CA

I have not been able to use the Lorex LNR380 DVR. The mouse does not function properly. The remote control does not work at all. After 2 1/2 hours, 2 of your Techs could not help make the DVR work. I have sent the DVR to Indianapolis for repair. The cost is $85.18 for shipping one way.

127 out of 414

HJH

on

January 3, 2015

Location: Texas

Got my system in early Dec. 2014, installed mid Dec. System works great the clarity on the HD cameras is amazing. System setup was a breeze, I have a Mac and its little more work to access the DVR from it, get a the monitor that comes with it or use any monitor for that matter a lot more user friendly than the Mac. The mobile device setup is like a three step setup. Had a little issue with the Mac communicating with the DVR, called customer support and had the issue resolved quickly. Over all the system works great and I highly recommend it.

128 out of 414

HD

on

January 2, 2015

Location: Long Beach

Hardware - NVR and HD cameras excellent!
POE setup - simple plug and play
Software - OK but much easier to navigate and configure through web access.
Setup and Configuration - as I'm an IT professional everything was pretty easy and straight forward.

I have a static Internet IP so opening and forwarding the required ports was simple. I opted for using a web browser instead of the monitoring software/cloud services for remote access as it's much faster. I also used my static IP with the Android software for best performance as the Lorex provided cloud service locks up and isnt very fast. If you do not have a static Internet IP be sure to setup and use the DDNS service.

Camera and software configuration including email alerts, motion detection/monitoring, holiday scheduling, playback and capture are amazing. Many other great configurable options.

Notes:
Set the NVR with an internal static IP and forward the required ports in your router.
Use the DDNS service (or static IP if you have one) for remote web access and Android/Apple instead the Lorex cloud service as it's much faster.
Internet Explorer was the fastest browser I tested (IE Firefox and Chrome). Be sure to add your IP/DDNS site to the Compatibility View settings and get the plugin loaded.

Awesome product and would highly recommend!!

129 out of 414

Jiunn

on

January 1, 2015

Location: LA

Got my LNR382C4B system before Thanksgiving. So far the system is running great. I know a lot of people like me don't like to run a long cable from the outside all the way to the NVR which should be close to the router. But this NVR has a good option which you don't have to connect all cameras directly into the back of the NVR. The option allows you to connect camera to the LAN and the NVR will recognized the camera. What I did is run all the camera cables into one room in my 2nd floor and from there are two ways you can connect to the NVR. One way is using a router in a bridge mode to connect all your camera to the main router which your NVR is connected too. Off course you need a POE switch to connect all cables together before feed into this bridge or the bridge already has POE available. There you save lots of cable running and not drill tons of holes in your home. The 2nd approach is what I eventually used is instead of going through the bridge router, I connect the POE switch which has 4 cameras connected and connect the 5the Ethernet port, my POE switch has 8 Ethernet ports, directly into my phone line. Here you need to modify your phone socket to a RJ45 and an phone jack. My house use cat5 cable to for the phone, so basically the phone use only 1 pair of the 4 pairs line and the Ethernet use only 2 pairs or 3 pairs if POE is needed. Thus I can connect all my 4 camera from 2nd floor all the way down to 1st floor inside the wall and come out form the phone jack on 1st floor that is close to my router and NVR, of course your need to modify this into a RJ45 and phone jack to use both function.

These two potions seems all durable for my cases and when I add more camera I might use the bridge router mode which the place might not have phone line available to convert into Ethernet. All this can be done thanks the NVR's capability of recognized the camera from the LAN.

One more tip is one of my camera starts to white out or restart every time the motion detection was triggered. Called the tech support and they are going to replace a new one for me. Lorex seems to know what is going on with their product.

130 out of 414

Dennis

on

January 1, 2015

Location: Texas

The system is really easy to setup and picture quality is great. I find the Mac client a bit difficult to use and slow. Will be calling support soon to get some info if it is me or the software.

131 out of 414

Aj

on

December 28, 2014

Location: USA

I like this product. Support team is very helpful and they helped me to resolve issues very quickly. I will recommend this product and the company as a whole as a happy customer.

132 out of 414

Rocky Mountain High

on

December 24, 2014

Location: Colorado Springs

System works well out of the box. HD cameras are impressive, I have one problem camera to return out of 14 cameras installed. User interface for the NVR is DOS-like, primitive, annoying and requires significant time on tedious setup tasks. Can also work setup through PC software but no information or map from one to the other and cannot setup the system from the PC. Cannot get alert emails to work, telephone support was foreign, not knowledgeable on the system and mostly a waste of time. Also have a problem with the NVR software accepting user selections, again no help at all from telephone support. Although less expensive than similar quality products from other vendors, improvements to NVR user interface and software and telephone technical support could significantly improve consumer experience.

133 out of 414

2015sb

on

December 21, 2014

Location: USA

Installation- easy
Setup POE - easy
Camera - excellent clarity
Software client - easy to use

Recommendation - go for it.

134 out of 414

Floyd A

on

December 19, 2014

Location: Crescent City, CA

The LOREX hardware is REALLY GOOD compared to older other system I installed. We have burglars and kids who vandalize the neighborhood. I have caught thieves in my yard and neighbors in very decent resolution. However, the problem is slowly finding the culprit video and saving it without an error message and stopping. I can live with that. The problem is the MP4 proprietary format that is saved into. I can transfer the files to a CD or flash drive to the police, but it will not play on their computers or anything. Not Windows, Windows media, Quicktime or anything else. The worthless Lorex support says their player will load itself onto the flash drive- NOT. I have spent 40 hours to solve this but ended up loading malware to my computer and erasing the free ware viewers. Lorex support, maybe from India, cannot tell me how to send their player to my flash drive. SIMPLE REQUEST??? Not answered after two weeks+
I could love this system, but without Police support, it is worthless.

135 out of 414

SMR

on

December 19, 2014

Location: Hinsdale, IL

Just bought this system a few weeks ago and so far it's awesome. I am not a "tech" kind of person, so I can't comment on all the technical details and workings of the product. I hired someone to do the installation and setup. The cameras are very cool--much smaller and more powerful than I expected. Great picture quality. I now have piece of mind in protecting my property!

136 out of 414

mirassou

on

December 17, 2014

Location: Central VA

I've been using the system for a month and a half now. Excellent product, love the Ipad setup--just shoots a pic of the 2D barcode and you're done. Setup of the unit itself was not intuitive to me. Once I figured it out, it was extremely simple to operate. Software is simplistic, could do much better with the user interface, backing up to replay video, etc. I have 7 of 9 cameras installed and it's wonderful.

Cameras use power over ethernet, so there's one ethernet cable from the camera to the unit. You do not need a power source where the camera is located. HD video is fantastic.

I do not have the internet features set up, so I can't comment on them.

137 out of 414

ABD

on

December 15, 2014

Location: NJ

Product works well and was easy to set up. Speaking to customer service was a pleasure. Highly recommend the product.

138 out of 414

Odeon

on

December 14, 2014

Location: Woodside, NY

The product was easy to setup. So far the system has been working fine. The level of details picked up you thr cameras is far superior to the earlier version that I had installed a few years ago. Good IPad and IPhone apps. Still exploring all the options and fine tuning overall performance.

139 out of 414

JJ

on

December 13, 2014

Location: Saskatchewan

Bought the system from Costco. Have been playing with it for a few days now and everything seems pretty good so far. Easy to install and fairly straight forward setting up remote viewing and ddns.

140 out of 414

db607

on

December 11, 2014

Location: Ohio

Bought and installed this system in just a few hours. Had recent experience with the four camera system so installation set up was easy. I will continue to buy Lorex products due to their quality and ease of use. *****

141 out of 414

db607

on

December 11, 2014

Location: Ohio

Very nice camera system. Installation was a breeze! Set up on home computer and cell phone in minutes. Love the quality, and ease of use. Five Stars to Lorex!!!

142 out of 414

jamie stenglein

on

December 11, 2014

Location: Webster NY

Just got the LNR380 with 8 cameras set up and running went good able to get cameras views on I pad and I phone just fine, still setting up E mail alerts and DDNS settings having some issues with that still early with all the features, overall satisfied with product .

143 out of 414

Jfrob

on

December 5, 2014

Location: Minnesota

Purchased the 8 channel, 4 camera system from Costco for a great price ($799) and the Concierge service for set up was fantastic.

I am glad I took the extra time to run the internet cable wires to my main entertainment area so that the device is easy to access and review videos on my 48" TV. (Originally I was planning on a basement location to make running wires easier and using smaller TV). I was able to use a wireless mouse to control the unit form the sofa. I set up the NVR with Lorex's "ddns" service at the advice of the Costco Concierge service to maintain "more reliable connectivity". The "power over ethernet" is just what I wanted. One cable and best possible speed for downloading video from the cameras. I live in Minnesota and we have had several below ZERO days and no problems with the cameras.

I have used the Apps on iPhone and iPad, Mac Program "Lorex net HD" and the Web Access Portal. All work great, but the Web Portal allows for very easy "clip recording". Just click the scissors to start and stop a clip while watching the replay. Couldn't be easier. Wish the program and iDevices had such easy functionality.

Only cons were issues with the on screen interface. Have to use a mouse to click on keyboard for login and other options. Also noticed that when setting up the "ddns" connection I used commas instead of periods because it was not easy to tell the difference on screen. Keyboard connection option would be nice.

I am still working with the resolution of the cameras. Seems like the resolution for the system is determined by the number of cameras. You cannot record 4 cameras at 16,000 mb/s each. Even though the ethernet cables / network should handle 100 mb/s.

I would rate the system at 4.8 out of 5, but the system was so good and I am so pleased I could not justify a 4.0 rating and had to round up to 5.0.

ENJOY!

144 out of 414

Gleason

on

December 5, 2014

Location: Southern Iowa

I have found my LNR380 to be a very good security camera system. It was easy to install. The quality is very impressive. We enjoy being able to look to see what is going on at home even when we are away. Also when ever someone is at our front door it is nice to get an email on my cell phone letting me see what is happening. Great price. Great product .

145 out of 414

hakadejo

on

December 1, 2014

Location: Grande Prairie, Ab., Canada

Great deal from Costco Canada for my LNR382 8 channel, 4 camera system, only $899!
This is my first security camera system, so the whole ordeal has been a learning experience. I am very impressed with the quality of my system. The 1080p picture quality is great, even at night! I enjoy being able to monitor my cameras live on my iphone and receive e-mail alerts for any motion detection or possible video loss. I have setup my remote DDNS but haven't had a chance to test this connection yet.
I had to call tech support for help setting up the e-mail feature. I never would have figured it out on my own based on the instructions! My experience with tech support was very good, the recorded message told me that there was a wait of approx. 15 minutes, and sure enough that is about how long I waited. My tech was very knowledgeable and efficient, and it probably only took him 10 minutes to configure my system and help me through.
All in all the system has delivered everything that it promised and has met or exceeded my expectations!

146 out of 414

Russ

on

December 1, 2014

Location: Saipan

Bought the 8 cam, LNR 300.

Works well, but no thanks to Lame Lorex............

Bush league documentation, inaccurate user manual, updating firmware was not present ( for the model I was setting up). Waited on hold for "customer service", 1 hour........what a waste! Still can't get the email notification to work (and yes, I do know my correct email address).

THIS COMPANY SUCKS!

147 out of 414

metro

on

November 30, 2014

Location: hyattsville, MD

great system added cameras to it for a total of 16 and working great but like others calling for help or even sales is highly frustrating too bad but yes do love the system

148 out of 414

Vilheba

on

November 26, 2014

Location: Miami

Good working system. Only needs to improve the interface to web

149 out of 414

JB

on

November 25, 2014

Location: MS

Had and older system and wow what an upgrade. The only negative issue I have is very long phone wait for help. You also need a pretty fast web connections. Love the motion info being sent directly to your email with snap shots.

150 out of 414

crewser

on

November 25, 2014

Location: Tulsa,Ok

Bought LNR 300 4 camera system. ran wires and set up cameras in about 6 hrs. Hook up was easy and cameras work great. Used support once and they were great and very knowledgeable.

151 out of 414

Secure One

on

November 23, 2014

Location: California

I bought the system at Costco. Nine cameras and 3 TB NVR system. Best investment I ever made. The 1080 P HD crystal clear pictures from the camera system, allow me to easily identify anybody walking within the cameras view. The ability to change the sensitivity of each and every camera is incredible. You can even block out zones were tree limbs blow and would make the motion detector kick in and record. The system allows you to graph out that portion and prevent the camera motion detector turning on the camera when a tree limb or bush moves with the wind. It also includes the ability to block out privacy areas where you do not want the cameras recording at any time. Each camera changes to incredible night vision every night on their own...amazing what you see at night.
The system is so user-friendly I was able to set up the system with ease. When I travel I can remotely view the cameras in real time and check past time recordings. Lorex is # 1.

152 out of 414

Cole camp

on

November 23, 2014

Location: Tucson

Ease of assembly. Good picture quality. Only issue is the software interface is cumbersome and login confusing. Once set up, the internet connectivity was super. Technical help connectivity is less than desirable

153 out of 414

Al S

on

November 22, 2014

Location: Milwaukee, WI

I purchased the 6 camera system from Costco to replace my existing analog system. The Lorex cameras and LNR380 were a HUGE improvement in picture quality and features. The Stratus connection was a snap to set up on my Ipad, as was the installation and of the system itself. The unused power wire on each camera could be removed, but I suppose it is needed in some applications. I am 100% satisfied with the price, quality and picture delivered by the system. The night vision of the system is outstanding.

154 out of 414

Vatorguy,

on

November 21, 2014

Location: Goshen oh

Purchased this unit from Costco , Very easy to install and setup ,depending on your wire runs can easily be installed in a day. I had some runs over 200' and put ends on cat 5 cable instead of the pre made cables provided and cameras worked perfectly. Tested a 300 ft run and that did not work ,possibly was a connection issue. Very satisfied with the system and I highly recommend.

155 out of 414

XMECHANIC

on

November 19, 2014

Location: Ontario, Canada

Bought the system from Costco. HD 1080P 9 camera system.....ran all the wires and hooked the unit up and set up wireless very easy. hardest parts is running the wires. Great system and viewing on by new blackberry passport using the android app.....Thanks for a GREAT product.
There has been a lot of crime in my area lately and tampering with my car so this was a necessity.

156 out of 414

Bear.

on

November 17, 2014

Location: Edmonton, Alberta, Canada.

Great system, I put the six camera's up around our house over three days, with the Cat5 wire it went together fast and easy. The HD 1080 picture in the day time or at night is unreal... and very clear even at -21C, would recommend this NVR IP camera system to everyone.

157 out of 414

Jvision

on

November 17, 2014

Location: Nevada

This is my second LNR 382. The first started dropping one or more camera streams sporadically. After trying all the tech suggested fixes Customer Service replaced the original. The new unit hooked up right away without problems. Installed second 2T hard drive for a mirror system that is working perfectly. So far all is great. My only issue is that it takes typically 30 to 45 minutes to get through to a 'live' technician if you need to. They do however respond to email within 24 hours. I would feel much better about Lorex if they could improve their response time to reach live help when one needs it.

158 out of 414

BOBBY

on

November 17, 2014

Location: GUELPH,CANADA

got this product under 1750 from costco.ca would have costed around 4500 if puchased individually. hence can't complain about the price. as always delivery was very prompt from costco. hired the electrician to run 8 cables for the cameras. as i need ed only 8 cameras. set up was very easy and the quality of the product is great. wasn't hard having it on my android phone and ipad. the only issue is it keeps on crashing after a minute on my android device and on ipad i can't access all my 8 cameras together. i will call the lorex support and see if they can help me out. other than this small glitch iam happy with the product.

159 out of 414

CostcoHomeBuyer

on

November 16, 2014

Location: Mid-Atlantic US

Was worried about fan noise from the reviews but was very surprised at how quiet the unit was.
Not enamored with the clicking when switching between day vs. night as I;m worried about it wearing out over time.
Interface isn't altogether intuitive but as I'm fairy tech savvy it was not bad--ad I read through the whole manual before starting in.
Cloud/remote access was incredibly easy to setup - it worked as advertised and I was up and running in <5 mins.
Dongle connection on each camera makes it difficult to easily conceal the cables and have a low profile mount.

So far am happy with the purchase. Worried about durability of the cameras long term versus more expensive commercial-grade equipment but was impressed by their heft out of the box.

160 out of 414

Reads5179

on

November 12, 2014

Location: San Antonion Texas

I have had several security systems in the past. This system was easy to install. I was able to plug it in and get the 8 cameras up and running in short order. I bought the system from Costco which comes with a PoE Switch. This gave my system 8 more cameras if I wished. The Costco system came with a 9th camera so I needed the PoE switch to view the 9th camera. Even though the first 8 cameras were very simple the setup up, the PoE was not explained very well. I have been into computers and electronics for over 30 years. The setup for the PoE integration could be improved.

161 out of 414

Hicham

on

November 11, 2014

Location: Easton, PA

I have looked at most 1080p 4 camera systems, and no other came close to the price, features, quality and customer service provided by the LNR300 security system.
Our unit had an issue just after installation, and it was promptly replace by Lorex through a very professional tech team.

162 out of 414

Matt

on

November 10, 2014

Location: Ontario, Canada

Very high value for money. Easy to install and excellent picture quality. A couple of technical support issues were resolved quickly and easily.

163 out of 414

Shawn

on

November 8, 2014

Location: Bryan Tx

Great system for the money. Other systems of this quality will cost much more. Install was plug and play. The cameras, NVR and supplied cables are great quality. I called support to set up the port forward and remote viewing. Had to wait 25min but the support person "Tim" who helped me was great, not only did he set up the port forwarding he also assisted installing the software on my computer and phone. The image quality during the day is great but the night quality is not quite as good but not bad.

164 out of 414

Sibe

on

November 5, 2014

Location: Green, Ohio

Awesome camera system. Easy to install. When I do have a question, customer service is free and very helpfull. I had to replace the system under warranty and their was no problems in returning it or receiving it quickly. They even offered to set it up remotely for me. Two thumbs up! I highly recommend Lorex and their system and support. HD cameras and a nice DVR. You cannot beat the quality. I will definitely consider another unit with more cameras in the future. I cannot say enough about the quality of this unit and the awesome support and warranty that Lorex offers. It's made by Flir and they are known for high end systems used in business. It is the same system and quality.

165 out of 414

Baldtop

on

October 31, 2014

Location: Wisconsin

I had this system professionally installed and it went quite smoothly. The installer did a great job hiding wires and bringing everything together. Setup was done with the help of a Lorex advisor who took over the computer screen and customized the system to our liking. Everything is working as designed. My system is linked over a satellite internet system. Quickly, I have discovered that gigabit allowances disappear amazingly fast at 1080p and I lowered the substream clarity to preserve display time. The picture quality at 1080 was truly astonishing. I could actually see individual stones on the driveway, but at that resolution 11 gig was used up in just the first week. So a lower resolution has been configured. A great system which I highly recommend especially to someone who has an unlimited data connection. I should add that the Lorex personnel have been extremely helpful in answering questions and giving advice. The control system "learns" quite easily with their guidance.

166 out of 414

ruby

on

October 26, 2014

Location: Surrey, BC

Picture quality is fantastic and superb, I will give 5 star for the excellent picture quality. Although they have mention that these cams are plug and play but out of 9 cameras my nvr detects only 5 as soon as I plug it in (within 1-2 min) but for rest of the cameras to show I have to reboot my system. I couln't figure out what the problem was. Also stratus connecftivity on my iphone is quick and simple. After downloading the app I got the connection at once. But for the ddns setup I have to call the customer service and they helped me setup the ddns connection. I'll give 4 star to customer service as well although to get hold of the technicians I have to wait 35 min on the phone.
I'll give 3 stars to the nvr pragramming/softwares side bec its not wriiten well for the bnc output and even after spending couple of hours with the technician on phone and giving her access to use my pc to fix this issue. IN the end I figure it out after doing internet search and talking to diff local technicians that the prob is not well written for the bnc output side . I had not prob if I use hdmi output but when I use bnc output my screen got divided into 16 channels even if I had 8 cameras turned on . It displays 8 cameras on top of my monitor and leave blank space for another 8 at the bottom For some reason the bnc output setting thinks that I am using all 16 cameras even though I had 8 used thats why its dividing my whole screen into 16 equal segments. I don't know anyone else had this prob. So i hope the pragrammers will release an update to this to fix this problem.

So overall I'll give 4 star for this wonderful product with few glitches which needs to be fixed.

167 out of 414

PC

on

October 26, 2014

Location: Calgary

Night vision is not very good. I tried talking and writing to technical support and all they want to do is exchange the product, even though there is nothing wrong with it. I think it is just the way this camera works, not a very good night vision. During the day the picture is good, but as soon as it switches to IR the difference is huge. NVR is quite noisy. It took me a few days to completely finish the installation. Of course you can finish it in 15 minutes if you want your cables to hang around the house. When I received the package it did not have HDMI cable at all. When I am viewing the playback on my home network the speed is good, but as soon as you connect to the DDNS site outside your network the playback is very slow, pretty much unusable. Android app is good but it crashes most of the time.

168 out of 414

marco79f

on

October 20, 2014

Location: Toronto

Good product. I searched for a while, but this one came out on top. Good features, good value and perfect for my purpose. I recommended this to a lot of my friends.

169 out of 414

RPB

on

October 19, 2014

Location: Kitchener Ontario

We got the unit at Costco and the price was right. We needed PoE as we were doing our per-wired building student residence. We found out after that the PoE terminals were miss wired - one end as an "A" type and the other as a "B" - when we plugged the cameras in the unit found it anyway and worked fine. Remarkable! - Initial set up was very easy out of the box. We put it together first before connecting it to the building and we had it working in a few minutes. Remote viewing set up is a bit of a challenge. (Note it doesn't run on WIN XP) - you need to know what the buzz words are. I'm an old world technician and even I had trouble following the manual. It would be nice if there was a video on this. Somehow our passwords got lost - it might have been me but now I need to go to the site and reset them on the phone with tech support with my laptop - on line support text was good - withing 24 hours - I tried once to figure out from the manual how to capture or even view a recording for an hour on yesterday's number three camera between 5:00 and 6:00 PM. - I still haven't done it - This is another place a video would be nice - The resolution is OK but off site the streaming and the changing of settings is extremely slow - and I have a very fast computer. Overall though I highly recommend this unit. You just need a little patience with the remote set up and settings.

170 out of 414

rslateap

on

October 16, 2014

Location: Michigan

Love this product. I looked at almost every brand out there and decided Lorex because of ease of installation and customer support I received even before I bought the product. Connecting to computer and Smartphone a little harder than directions indicate but tech support was fantastic. They walked me through a couple steps and every works as advertised. I would and have recommended this product to several friend.

171 out of 414

Bob

on

October 14, 2014

Location: Waldport, Oregon

First, I need to say that I am not the most computer savvy person, elderly (70+) but I can read & follow instructions fairly well. After quite a lot of on-line researching I chose the 16 channel full HD NVR system from Costco. I have been very pleasantly surprised. Installation, set up for local & viewing from my android Smartphone has been pretty easy, have not had to call tech support. The system seems to work well, great images day & night. I am very pleased with this product.

172 out of 414

Clint

on

October 14, 2014

Location: Markham ON Canada

Product was very easy to install and the video quality is excellent. Searching for items in storage is easy. My internet connection is too slow to allow me to use the client server to observe the cammeras from my main computor but once I upgrade that should be OK.

173 out of 414

Chris

on

October 12, 2014

Location: Long Island, NY

Camera resolution is excellent. Generally, set up was pretty straightforward. No problems setting up viewing on local network, but had difficulty setting up internet viewing outside local network. Had to spend a lot of time with tech support to figure things out, but have now done so, and am pretty satisfied.

174 out of 414

David

on

October 11, 2014

Location: South Orange

Bought from Costco. Excellent picture quality. We have Dropcams for inside the house and the Lorex system for outdoors. The Lorex mobile app leaves something to be desired. The web portal is better, as is the PC software. The software here needs to catch up with Dropcam, though -- Dropcam is at least a generation ahead in terms of ease of use. I'd gladly pay a monthly fee for that type of ease.

175 out of 414

hungfc

on

October 9, 2014

Location: San Francisco

EASY! Purchased from Costco, jJust power it on and plug in the cameras and it defaults to start recording just the way you'd want it. The "Stratus" feature allows super easy remote monitoring (from iOS, Android, Windows PC, Mac)

No port forwarding and stuff. The cameras appear to be very well made and give you excellent image quality (day/night)

The cameras do not need separate power - just the Ethernet cable - it gets its power over the ethernet cable (POE). Very easy to mount, but you'll have to figure out how to run/hide the cables

The image quality is better than my other wireless cameras. The recorder itself is also very easy to use - can connect to a monitor with: VGA, HDMI, DVI. It also accommodates a mouse which makes setting things up easily.

I put the recorder in a hidden location in my house and ran a 100 ft long USB extension (which actually runs over a cat5 cable) and a 100 ft long HDMI cable to the TV in my family room. There are multiple settings, which will take time to learn and set up - if you choose to (like privacy screens, email alerts, motion detection recording only, etc.) - it really is very powerful and the Android app works just as you would expect (limited only by your data speed).

176 out of 414

LWCC

on

October 9, 2014

Location: Fort Worth, TX

This is the third security system we have tried. Our office is equipped with all Macs and getting systems to work properly has been a real pain. Even after changing to static IPs, setting the correct port forwarding, etc., the other systems were inconsistent at best, dropping signal often and needing frequent resets. This system worked right out of the box. Take a few minutes to review the quick start guide and you should have online live views in 15 minutes or less. After going through the set up wizard, we were good to go. It took a little while to configure the system the way we wanted (email alerts, motion fields, etc.) but it's quite powerful. The mapping is great to show the Police the camera placements on the property. The system is solid and the images, superb. We're really impressed with this system.

177 out of 414

BMD

on

October 9, 2014

Location: Roseville CA

Good value for money. The product is easy to install and the 1080P picture quality is excellent. Connecting to my iPhone and iPad were straightforward and only took a few minutes to set up. I did have an issue sending email notifications from the DVR but resolved the problem after calling technical support. Need to download manual online to get detailed instructions for set-up and operation.

178 out of 414

Andy

on

October 7, 2014

Location: Kern, CA

Bought it from Costco NVR/2TB/6cameras. Bought additional 2 cameras from Costco. Swapped the hard drive with 4TB WD purple and put one more 4TB WD purple in the extra bay. Need to have some knowledge of networking if you want to install by yourself. Dome camera has limited motion compared to bullet camera. Software should be more polished. Overall it is a good camera system with a high quality to price ratio.

179 out of 414

Mike

on

October 4, 2014

Location: Winnipeg, Manitoba

The only thing hard about setting the system up is the running of cat5 cables. I like the fact is uses POE so there is less cabling to worry about. Cameras were easy to mount and adjust. I used my galaxy 3 to see the live view while adjusting. Cameras have worked good over the last couple of weeks but bugs are triggering a lot of motion events. I may have some adjusting to do yet to correct this. It will be interesting to see how the cameras will operate over the winter given their specified operating temperature range. Overall a good experience so far.

I would recommend this system.

180 out of 414

Curt

on

October 3, 2014

Location: Incline Village, Nevada

I actually purchased a LNR360 awhile back for one of our businesses. We have found the LNR300 series (we also have one ate another location) to be pretty simple to hook up and get running. The hardest part is mounting the cameras and installing the Cat5.
With the software provided, camera networking is a breeze, and we can monitor our two locations from home, phone, or either one of the businesses.
Picture quality is great. License plate viewing is so good, getting plate numbers for the sheriff is very easy. (Yup, vandalism).
I would recommend this system to anyone. I do think having some computer knowledge is helpful, but not really required.

181 out of 414

Steve

on

October 2, 2014

Location: Toronto

Easy to connect product. The hardest part of setting up is doing the wiring but the easiest step is plugging it in and powering it up. I said this probably took me 3 days to do where 2 of the days are wiring and 1 of the day is setting the software for all my devices. All my computers have the program installed and my android/iphone are set up correctly.

182 out of 414

Steve

on

October 2, 2014

Location: Toronto

I purchased this item and I heard good reviews about it. It's probably the best one around in the market. Easy to install and there's only one cable which is the PoE wiring and I do not need the 12VDC adapter. Software is easy to use, very friendly user interface. Other than this, great product. Great technical support so far, customer service support is lacky, did not get any reply back.

183 out of 414

Rk

on

October 1, 2014

Location: Hawaii

System is easy to setup
Great clarity

184 out of 414

tiredofit

on

October 1, 2014

Location: home

So far the camera system is what we needed. Still learning about the setting but so far so good. Spent an hour and a half on the phone with tech support. the lady was very helpful and patient with us. I recommend this product!

185 out of 414

honeybadger

on

October 1, 2014

Location: Atlanta, GA

Bought the LNR382C6B from Costco, NVR/2TB/6Camera system.
Installation was very simple. After we run the cables all around the house we plug the cables in and got the images loading in a few seconds.
* The software is pretty good, and simple to understand. Just try to create a simple numeric password instead of trying to type up a complex word with mouse clicks.
* The cameras are pretty good sturdy and modern looking. Resolution is also very crisp during the day and night vision works as a charm. During the installation we had a small issue where 2 of our cameras stop working but it was because the cables got disconnected from the ports. This was our mistake since we try to wrap the connection with electrician cable and by doing that we pressed the security tip.
* Remote connectivity is also pretty reliable, I can see my cameras from my phone, laptop, etc.. and playback when needed.

186 out of 414

Den

on

September 30, 2014

Location: Fort Lauderdale

Excellent Product. I found setting up the remote software by using the IP address (outside IP address) and port 8000 worked best. I could not get the (android phone or Ipad) software to work using the Device ID. I did set my router to port forward 80. It doesn't seem to affect any of my computers and their access to the internet. Everything is working great.

187 out of 414

techie

on

September 28, 2014

Location: Canada

So far so good. Needs to working on sizing of camera screens from NVR, rather then allowing windows platform to perform that function.

188 out of 414

Sparks59

on

September 27, 2014

Location: Abilene Tx

Wonderful product, 1080P is the way to go! So much better than the other cameras I have retired.. Good system, easy setup? I've had to fight for every inch of progress. But I'll make another call and see if we can resolve the other issues still remaining. Have the EMail working, still unable to update the NVR, and I believe that's what's keeping me away from viewing on the IPhone. Like, that parts not working so nothing else will. I'm getting a FTP error. File Transfer protocall thing... But rest asured I'll whoop this thing!
I may sound like I'm complaining, but it's tons easier setting up than the last system I had... Love my cameras, plus gives me a secure home..

189 out of 414

John

on

September 27, 2014

Location: USA

After several months of trying different wireless HD cameras from Foscam to TriVision on some pretty expensive wireless cameras only to be extremely disappointed in lag time, quality or customer service, I finally turned to a wired setup and even though it takes a lot of planning, running cables and setting everything up, it is well worth it.

I bought my system at Costco which came with an additional 2 dome cameras for free plus the 4 other cameras which when it arrived I was disappointed to find out that the dome cameras did not have pan and tilt functionality. Instead you have to disassemble the glass protector and manually rotate the camera to how you want it then place the glass protector back on it. Besides that the claim for setting it up in only a couple minutes was not entirely accurate. I have years behind my belt with networking and computer maintenance and I ended up contacting Lorex support because no matter what I could not find the NVR on my network for my computer to connect to. After troubleshooting and resetting the NVR to factory defaults did It finally appear on the network. After that it was pretty much up hill from there. I only have two of the 6 cameras installed as of right now because I just started working on it and am getting serious with installing it the right way, running cables, drilling holes, placing cameras to cover my entire house with no blind spots. However, once you know where your going to put the cameras and that they cover the right areas where you plan on placing them, it gets easier. You just have to bite the bullet, buy a wired surveillance system and start the project.

Configuring the unit is easy. Pretty standard settings for a PoE security NVR. I may end up contacting Lorex support to fine tune my settings after everything is setup but I can do the majority of the settings by myself.

I took 1 star away because I was disappointed in the fact that I thought the dome camera was pan and tilt and disassembling the camera just to manually pan and tilt is a headache. And it seems every time I call Lorex support I have to wait on the phone for 20+ minutes which makes me think they are under staffing on their support agents. Maybe I am just always calling them during peek hours but if I drop a grand on a security system I expect to get a hold of support within a reasonable time. If I have to wait 10 minutes or higher something needs to change.

Besides that I am going to finish my setup and enjoy some peace of mind.

190 out of 414

Matt

on

September 24, 2014

Location: New Brunswick

Overall the System is good. The set up was remarkably easy. But the software seems to be lacking a tad bit as it often is unable to connect to the cameras when you bring up the remote viewing option. I would recommend this product but with the hopes that the software is improved upon for both the PC and Andriod applications

191 out of 414

rjb

on

September 24, 2014

Location: central FL

I purchased a system with 9 camera, 6 bullet style and 3 dome. It was very easy to set up and works great.

192 out of 414

Chris

on

September 24, 2014

Location: Silicon Valley

From the specification, this was a $10,000 systems a few years ago. The picture qualify when tested indoor is excellent. I have not installed it outside yet. The night vision pictures do not look very "bright". After I install them with 200 feet of Cat 6 23 AWG CCA wire, the brightness should be even worse. Solid cooper wire could be better to reduce resistance voltage drop, however, price is much higher. Another alternative is to use PoE switch to repeat wire run closer to the camera. I chose not to do so to reduce potential failure points. If needed I can inject DC power at camera end later. Wasted three days because the device ID name is confusing; between i and L which is very misleading. Please be careful. If you use QR code reader, you will not have this problem. Lorex requires to forward port 80, which is concerning. I hope they would use a different port. The software manual is not very well written. The software is probably too feature rich and is confusing for home users. For example, group name has no meaning if I am only monitoring one house. User name has multiple means when log into DDNS server, into NVR system, to your cell phone or to your home gateway. The user manual could help clarify the terms for new users. Over all this is an excellent system. I bought a six camera system from Costco. Really wish they will bundle it with couple more cameras. Hope that the price for additional cameras is reasonable.

193 out of 414

Ziggy

on

September 23, 2014

Location: Massachusetts

As an IT guy this was my third attempt at putting together a security system at a request of a client.

I wish I had stumbled upon the Lorex LNR series system sooner. Requests for Night Owl and Q-See and Swann were what I went with. This time, the recommendation was mine.

Okay - from ordering to installation to maintenance. The order process was simple, easy and very crystal clear about what I was getting. The Bullet cameras and Dome cameras I added ALL were identical to the verbiage (as described online). Everything came as expected. I was able to open each box for each individually packaged camera without using a box cutter. I was able to easily identify ALL items included. I literally was truly able to PLUG & PLAY with the IP Cameras.

I tested each one by following the simple directions included. Honestly, I wish Windows Server 2012 running Exchange Server 2012 was as simple. Nothing could be easier in my opinion.

Monitoring and maintenance are as simple. It is a drop and go solution that simply works.

The cameras, the day and night images from my cameras worked without any problems out of the box. I confirmed prior to purchasing the products by searching YOUTUBE for posted users videos, great stuff.

My biggest complaint is that fan is a bit loud. My box is resting with other video equipment, such as a 8-port gigabit switch, a Cisco firewall, a Micca Box, Xbox 360, Apple TV, a NAS and a Linux box running 6 3tb hard drives. I can discern this box from the others. But it's an owner "thing" I suppose.

All in all I rate this complete system 5/5 - if the recorder is placed out of the public area, I would have nothing to say.

194 out of 414

JustAnotherShmoe

on

September 22, 2014

Location: My House

Writing a review to get the free 1 year warranty extension. I think it is bad business to withhold warranty without a review.. And I wonder how many negative reviews get deleted from the site (since it *IS* a Lorex site!). Anyway, here goes..

The system was easy to set up and use. Very "plug and play". I am not happy that it seems all of my video is accessible to Lorex, as their viewer app does NOT require modification to the firewall. That means, the NVR opens a connection outbound to the Lorex servers, making my system available to them. I see no way to disable this "feature". As soon as I have time, I will configure my firewall to not allow this connection in the first place.

Video quality is very sharp, and clear. Even the night vision is better than I expected. I guess that is more a function of the cameras than the NVR. Another disappointment I had was that to add 2 more cameras to the system cost me 40% of what the initial "kit" cost (which came with the NVR, and 6 cameras). Maybe that is part of the marketing plan? Either way, I was not happy about it.

My biggest complaint is TECH SUPPORT. I had an issue where Fast Forward would not work on my laptop. Long story short, *I* figured out that my laptop was not powerful enough to do the fast forward (apparently the work is done on the laptop, not the NVR- bad design). After waiting on hold for 2 hrs to tech support, spending another hour on the phone with a tech (and then a supervisor- both who were VERY NICE, and POLITE.. just not that helpful) I installed the software on another (newer) computer, and it worked.

I did the permanent install just yesterday (after a week of testing). I'd say it is "ok". It does what I need for a competitive price. I can return it to Costco if I decide I hate it.. But so far, the good outweighs the bad.

When do I get confirmation on my 2nd year of warranty?

195 out of 414

Aub

on

September 18, 2014

Location: Ponte Vedra

I purchased the LNR363 system from Costco. It came with 9 camera ( 6 point type and 3 dome). My son and I had previously installed this same type system at his house and I was aware how easy it was to install. There is only one Ethernet cable to each camera which is really simple to hook up. In fact I probably would not have bought any video system if I had to run both power and video cables to each camera.
Bigest challenge was deciding how to get the wire to the camera and how to position the cameras.
The DVR for this unit only has 8 connection ports for cameras. I purchased 2 additional cameras so I had 3 cameras more than connection ports. The Lorex kit I bought came with a separate switch that can connect up to 8 additional cameras. I was a little nervous about how well this would work since you have to add another Ethernet cable to your modem. It worked great no problems just plugged camera into port and used appropriate commands and the 3 additional cameras displayed right away on the TV screen. I am really impressed with the clarity of the cameras. Even my wife is amazed how clear the picture is. The remote viewing capability was extremely simple to get set up. WE can view the camera on our TV, MAC computer , IPads, and iPhones. I highly recommend this system. It did take a long time (1 hour) to get through to technical support when I called them about a technical issue. The tech was however very helpful.

196 out of 414

Luke

on

September 18, 2014

Location: West Virginia

I purchased the LNR382C6B series with 4 bullet and 2 dome cameras from B&H Photo for $999.99 on 09/27/14. So far I only have 3 cameras up and working with no problems other then having a nightmare running cable through the attic and to the end points where I wanted them placed. Biggest glitch I have is with the Stratus software locking up and not responding when I click on it in the Main View screen running on my PC and monitors. I called support and they recommended to uninstall the software and then reinstall. I went through that procedure, but still have the same problem. I have no problems whenever I access the Main View screen on my HD TV and the supplied mouse though. Also the instructions could of been much better on setting these up, but I've managed to make do through trial and error. I'm still on a learning curve and for now I would recommend this system as it does what it's intended for and the price was reasonable.

197 out of 414

JAC

on

September 16, 2014

Location: Truckee

I Upgraded after 3 years with starter unit. It worked great but I wanted a sharper picture. I got the 8 camera LNR380, 1080p system. So far it work great, pictures are HD and much better to see details. I needed some tech support. It might take some time to get through, but when you do, they try to be very helpful. They fixed all my problems so far and said, call back if I have any more.

198 out of 414

snowram73

on

September 15, 2014

Location: Calgary Alberta Canada

I just have recently purchased the NVR system from Costco it was super easy to set up and it is running for a week pretty flowles Picture quality is very good I wander do how it is going to perform in colder weather a bit too early to say. I did upgrade from Coax camera system what i had on my previous home love the idea on POE only once cable to power the cameras, wish the smart phone app would have a better response as I am not able to play any recorded footage I have a Galxy Not 3 and the timeline number are so small even my 20/20 vision cant see it:) and have no picture when accessing playback will contact customer care maybe they will resolve the isuue. will recommend the system to friends

199 out of 414

ds10

on

September 15, 2014

Location: Canada

Just bought this system, I don't have it installed yet in it's location, but I have took it out of the box and configured it, I was straight forward in setting up the unit. It was easier the second, I had to configure a similar for my brother. It took me about 45 minutes to configure first unit, because had to figure out the unit first

Once I have this unit in production I will see how good the features are. Will post more later

200 out of 414

Don

on

September 14, 2014

Location: California

Upgrading from a Q-See DVR in an attempt to get better facial recognition and license plate capture. The image clarity is great (be sure to use a quality monitor). So far the unit is working well but it is clear that a camera specifically made for license plate capture will be better than the ones that come with the NVR. So far I find the software difficult to work with- it is not as intuitive as Q-See's. For instance, capturing an image and then working with it- adjusting brightness and contrast, zooming in, etc. is not as clean as I'd like it to be. I've dropped it from 5 stars because tech support is lacking. I had a simple question regarding how many of the wires in the cat5 cable bundle the camera actually uses. The wait time was 40 MINUTES for phone tech support, so I decided to be patient and use their email system. 24 hours later I get a response and it wasn't an answer- it said call tech support. Seriously? Glad I put the installation project on hold for 24 hours for that. I've got a few more hurdles to get this up and running- I really hope I don't need any more tech support after that response. If this is representative of their average wait times, I'd say its time to hire more help. I'll be back in a week for an update.

201 out of 414

HDfan

on

September 14, 2014

Location: Halifax NS

Very pleased with the ease of installation
Motion detection works very well
Quality of the video is excellent

202 out of 414

Paps

on

September 14, 2014

Location: Miami

I replaced a 3 year Lorex system with this LH03081TC4. The setup was easy. The cameras are an improvement than the old ones. Playback and recording functions could be easier. Great product for the price.

203 out of 414

Business & Home User

on

September 12, 2014

Location: Charlotte, NC

Easy simple to install and configure. Configured and tested it first before mounting the cameras.. Has been working with no issues indoor and outdoor for more then 70+ days.

204 out of 414

Bret

on

September 11, 2014

Location: Evansville

I hired a security company to install a complete 8 camera system. After spending $3000.00, 3 weeks of the no-name brand not working properly plus making call after call to get the system repaired, I was total unhappy with the system and told them to to take the system out.

I Looked online and comparing Cameras and systems for a couple of weeks and still kept coming back to Lorex.

I called the sales team up and told them what I was looking for and within 10 min. on the phone I had ordered a 12 camera system with higher resolution and a larger 3 TB storage capacity for less money. The sale team said "it would take about 2 weeks to be delivered, but I recieved the system in 4 days.

I have to admit that I thought Installation was going to be to be hard, but the Plug and Play made the job so easy. I installed 12 cameras using the 100' pre-connected cat 5 cables and got everything working right the first time.

Thank you Lorex for a GREAT SYSTEM!!!!!!

205 out of 414

elordude

on

September 10, 2014

Location: Oregon

Bought a system with 6 cameras at Costco, it came with 2TB disk, I added a 3TB WD Red drive for a total of 5TB of storage. I'm not sure how long it will be able to store before overwriting but it looks like over a month.

Installation is pretty simple, I love the fact that the cameras are PoE because it simplify installation significantly. Cameras are recognized immediately by the software, not individual setup required. The desktop software is great - you are able to do everything that can be done at the local interface remotely. Phone and table software is a little bit slow and buggy but it works.

Cameras are a little bit expensive but image quality is great during the and night - one of them look grainy at night but it is pretty far up from the ground where the IR light can not reach well - i would say within 50ft you will get crisp images day or night - above that the night images start getting grainy - day images are great regardless of distance.

Motion detection works great - you are able to search through the event for each camera and visit the footage immediately.

Overall i'm pretty happy with he system

206 out of 414

Chesteruser

on

September 9, 2014

Location: Chester

Excellent product. The HD allows you to see good detail. The POE camera saves having to run a separate power cable.

I would have liked if the Ethernet connector on the camera was built differently so as not to have to drill the big 1 1/4 hole to get it through the wall. Maybe some kind of intermediate connector?

Also I would have preferred a somewhat wider angle camera for my situation.

However I am happy with the picture and being able to access it remotely with my cell phone.

207 out of 414

Aomar

on

September 7, 2014

Location: Ajax

Looked around at many systems. Easy to use , great quality pictures..

208 out of 414

Ted Daniels

on

September 6, 2014

Location: Freeport, TX USA

We bought LNR360 with 8 cameras for outside deployment. 3 cams wired direct to the NVR and 5 cams on a different subnet connected by a wireless link. Set up viewing thru web browser both internally and remotely via Lorex DDNS. Showed the remote access to the boss and head office staff and they now want the same system in many other locations - job sites, various company yards to monitor equipment and material and at a number of houses. so one deployment got about 10 more orders.

Given our set up was a little tricky we had to get tech support - apart from the long wait times the help we got was very good. The only possibly negative comment is given these are outdoor cameras the Ethernet connection pigtails are a bit of a weak spot - would have preferred a weatherproof Ethernet port that I could plug my outdoor cable straight into.

Everyone was amazed to hear I paid only $1200 for the NVR and 8 cams and this included additional PoE switches. With the wireless links, PoE switches the total equipment cost for deployment at both ends of a half mile long lake was just on $2200. Excellent value for money in my opinion.

209 out of 414

Just Larry

on

September 6, 2014

Location: Granada Hills, California

My original purchase was the Q See 720p security system from Costco.
I tried setting up two of the 8 cameras to see how it worked. Frankly I was working with tech support over a two day period for 3 to 4 hours and it never worked well, too many problem with their apps and set up. I returned it to Costco and did a little more research.
I decided on Lorex 1080 and I knew in the first 3 min. my decision was the right one.
Easy set up, great video and no problems at all.
I could not ask for a better product. thank you Lorex .

210 out of 414

dsy

on

September 5, 2014

Location: Toledo oh.

Awesome system. Video quality is excellent. Hook up easy. Going to add a few more cameras soon. Would not hesitate to recommend this set up to anyone.

211 out of 414

Peter

on

September 4, 2014

Location: Guelph, Ontario

I had a set of LNR380 for Costco and had it in installed 4 months ago. Three of the four cameras locate indoor while the other one outside. All work very well day and night. Crystal clear pictures in daytime even playback. At night, indoor cameras still provide clear black and white pictures, but the outdoor one becomes little bit noisy because the objects 50 feet away from the camera need to be illuminated by those small infrared LEDs surrounding the camera lens. With the PoE port, system wiring is much easier because you don't have to worry about the power cord for each camera. System configuration is also sort of straight forward. Motion detection record works great, it start to record seconds in advance of the appearance the moving object and stop recording seconds after the object disappear, making sure the entire process being captured and displayed. Remote connection works well on iPhone and iPad. But my android machine will always be jammed shortly after more than two cameras being selected for live view or playback. The android client seems to be improvable.

212 out of 414

Bob

on

September 3, 2014

Location: Seattle

The system works fine. It is not quite as intuitive as the first two Lorex systems that I have purchased, but I managed to figure it out without a call to tech support, so that is probably the ultimate dividing line for an "intuitive" setup. The camera is noticeably better than the 720 systems, and it is much easier to run an ethernet cable than a cable with BNC ends attached to it. I would like to find a way to invert the video coming from the cameras, as sometimes I find myself mounting them in odd positions. The one obvious drawback to this system is that it has a noisy cooling fan. I understand the need for cooling as the unit is powering all of the cameras and running a hard drive as well, but the whole setup would seem a lot more professional if it could not be heard from the next room. I am hoping that in the future Lorex will send an email with a fix for the fan noise.,.. Otherwise, it is a great system.

213 out of 414

Danny

on

September 2, 2014

Location: California

Product was fairly easy to set up. Cameras are nice as well. I would recommend getting the online manual since mine didn't include one during setup especially if you are attaching cameras to your LAN. All you have to do is replace the IP on the DVR manually and they will show up. Do not add them as separate devices or they will not record as expected, or display on the web interface.

214 out of 414

drwuli

on

August 30, 2014

Location: Hayward, CA

This Channel Stratus HD NVR Security System with 3TB HDD and 9 1080p Cameras bought from Costoco is excellent. I really love it. I have installed 7 cameras. Cabling is time consuming but the system is easy, plug and play. The system works very well. The software and hardware are quite reliable and easy to use. I can watch the video of live monitoring using mobile, PC and Mac from anywhere. It also included motion recording and email alerts. The videos are high definition and extremely clear. Night video is also working well. I feel lucky to choose Lorex. The technical supports were very good, very fast to get answer and did solved th problem. I have one port stopped working. The technical staff spent almost 2 hours to figure to problem out and gave me a replacement. The replacement is a completely new one and works perfectly. I saw some reviews complaining long waiting time for technical supports but it was very fast and easy for me. I have downloaded Client software for my PC, Macbook and iMac. All works well. Not only live monitoring but also replaying at high resolution! Overall, this is the best system in the market. I have only one suggestion. It is better to buy an alarm system for breaking in telephone alarm and alerts as the cameral motion alert sent you too many emails per day.

215 out of 414

Tom

on

August 29, 2014

Location: Canada

rf remote would be better than ir since dvr not in tv room. System worked well out of the box. It really is a plug and play system. Picture is very clear. note that the lenses are fixed and for near field use (10ft to 20ft) for any detail. Note also that dvr only works for Lorex cameras meant for this dvr.

216 out of 414

Charlie

on

August 28, 2014

Location: Texas

I am very pleased with my DVR and 4 Camera system. I would recommend it. Here are the pros and cons of my experience

Pros:
+ Picture quality and ease of set up was great. Lorex did not skimp on what they provided. All batteries and cables were provided
+ Original DVR was DOA, but Lorex shipped a new one out to me right away. Did not have to wait for the failed one to be returned
+ Stratus client works on XP machines as well as Win7
+ Overall feel of components is that they are well made and high quality

Cons:
+ Wait time in phone que for tech service was long and had to go thru 3 steps to get DOA component replacement into the system

+ Android app apparently doesn't work on my Nexus 7 tablet

Overall, I felt I was treated well by Lorex but did have to mention the "cons" to be fair. Based on my experience, I would buy other Lorex products.

217 out of 414

Bonnie

on

August 26, 2014

Location: Connecticut

Purchased this product to keep an eye on a vacation home. This is my first purchase of a security camera system. Installation was quite easy with the help of Stratus Connectivity, and the 100' cables are certainly a plus over standard 60' cables - we needed the extra length on a few runs. I did need to get help from Lorex tech support to setup viewing from a remote location. The support they provided was great - timely and very knowledgeable.

The one negative comment I have is that using the motion detection is a challenge for outdoor cameras, and ultimately I had to turn it off - too many false detections caused by normal environmental conditions, even on low sensitivity. I believe an upgrade to PIR cameras would be needed for this to work properly, or possibly connect an external PIR motion sensor to the NVR relay contacts to trigger the motion detection.

Have not had any problems or issues since installation three months ago. Have four cameras currently installed and remote viewing works great - will probably add a few more cameras in the future.

218 out of 414

HANK

on

August 24, 2014

Location: JKSN HTS, NY

Easy-peazy set-up. Ran lines through conduit pipes, clicked into the camera's ethernet input, and the other end into the DVR, downloaded the stratus software onto my PC at home, and I was off to the races! The 1080p is very sharp, and clear. Color by daylight hours, and a sharp contrasting B/W images by night. No regrets!

219 out of 414

lehieu

on

August 22, 2014

Location: Toronto.canada

Hello. I bought this system couple week ago, I do some research in internet and shopping, I found this system very good and easy install, because I install this system by my self so it take time longer If you have some one give you a hand, It took me couple day to finish the job. Only problem after I install I do port forwarding It give me some trouble ( I have 1 modem and 1 extend signal, after contact Tech support and he explain to me the extent signal we count it same modem so total i have 2 modem , I have to reserve the IP address for recorder could read .) The electronic device plug and play, Only when you install you have to drill and run the wire that is hard part but it really secure than wireless.I would recommend for who is doesn't know much about electronic .

220 out of 414

Mike

on

August 22, 2014

Location: Farmington Hills

This product is very easy to setup. After the cables are run, it takes only a few minutes to mount the camera. Plug it in, and you have a picture a minute later. The picture is very clear, even at night. We had a break in a few days after the cameras were installed. The police officer was very impressed with the video image stating that it was better then they have seen from most retail stores.

Being able to watch the video over a phone or tablet is great. Sometimes it is a little slow logging on, but the quality of the picture is great.

Video playback is often slow. The software allows you to increase the playback speed, but it doesn't seem to speed it up any. Any time the camera senses motion, it shows up as a red mark on the recording line, so it is easy to pick out which sections to watch.

Creating a ticket through the website for support is a very long process. It took several days for them to get back to me. I even tried calling for support for a minor issue that we had at 10am, and was told there would be a 40 minute wait to speak to someone.

I have to say that I am impressed with the warranty on the product. During the break-in, the suspect damaged the mount on the camera. Lorex has offered to send me a replacement mount free of charge since it is still warrantied.

Overall, we are happy with this purchase. Our only regret is that we didn't buy a bigger system. If support were quicker to answer, I would have rated it 5 stars.

221 out of 414

DaleW

on

August 22, 2014

Location: Manitoba, Canada

For the most part, set up was straight-forward and easy. However, my installation was a little more complex. I have the NVR located in the house and need the cameras in both the house and a detached garage. I used a NetGear PoE switch to power and provide connectivity to the four remote cameras. Getting the NetGear switch to work proved impossible for technical support since it wasn't the "approved" and, IMHO, over-priced PoE switch recommend by Lorex. I was able to get the PoE switch to work eventually and its been working perfectly ever since. About two months after installation the 2TB disk began throwing errors. I reformatted with the same results within hours. When doing a disk scan there are numerous sectors damaged so it needs replacement. I got an RMA and now have to send in the disk for replacement. That's where I'm at right now so, we'll see how that goes.

Aside from those issues, the product works reasonably well including the remote access software. The camera quality is good but, there is definitely some latency in the network. I plan to put a fibre between the NetGear switch and the house network to improve that issue. I purchased the NetGear switch specifically because it had fibre ports on it to accomodate the speeds I thought I might need to run 8 1080p cameras on the system. I will likely need to increase the storage from the 2TB drive that needs replacing. I will put in a 4TB WD Purple this weekend and send in the failing unit.

The fan is a little loud 2 rooms away from the master bedroom but, nothing I can't live with. I will eventually move the unit to the basement though to eliminate the sound entirely. I do still need to hear any alarms from the system but, that shouldn't be a problem.

Called into customer support a couple times so far and spent a lot of time running through things I already tried. Being a software developer and having network knowledge, I was able to get almost everything working well.

I gave a good recommendation even though the disk is failing after two months. Disks fail all the time and this is not necessarily the fault of Lorex. I will do some research on the disk when I pull it out to see if it really is designed/optimized for the 24/7 writing of security systems.

222 out of 414

glenn

on

August 20, 2014

Location: home

excellent product with easy set up!

223 out of 414

Markooo

on

August 20, 2014

Location: Naples,Fl

Totally impressed. Easy to install and use. Clarity is perfect and night vision is better than expected. I wish I had more places around the house to put more cameras.

224 out of 414

Amjad

on

August 20, 2014

Location: Texas

This is a very good product for the price your are paying. I choose the PoE IP camera system so that I don't have to worry about electrical connection to cameras. Thanks for Lorex for having this type of system. The picture is extremely clear. IP cameras are very sensitive to motion and you can adjust the level of its sensitivity. It is can catch a very small fly as a motion.
The live view is very good. However, I am waiting for Lorex to release a new firmware where you can customize the live view.
Overall, the system is excellent and highly recommend others to buy this system. I am sure you will be more than happy once the system is installed. You will not regret what you pay for.

225 out of 414

Skippyt

on

August 19, 2014

Location: Chicagoland

The system was not difficult to setup. I would recommend that a person have someone else to help with positioning of the view from the cameras. One person would look at the monitor and tell the other person, who is located at the camera, which way to adjust the camera to get the best coverage.

Getting the connection from my Ipad and cell phone were pretty straightforward. However, I had to go to Lorex's website to download the software to view the system on my computer. It would be beneficial if the software for the computer was included on the cd.
The fan in the NVR is louder than I expected.
The pictures from the cameras are excellent.

226 out of 414

Burkle

on

August 18, 2014

Location: USA

Great NVR and cameras. The quality of the video is great, and with great wide angle view. Ethernet makes the installation of the cameras simpler.

227 out of 414

James

on

August 18, 2014

Location: Canada

I purchased LNR382C6B at costco.ca a couple of weeks ago and got it installed last weekend by hiring a local surveillance company to run cables around my house.

By looking at all the work finally done by contractors, I think it is worth the money if you are not a handy man with the tools required to make holes etc...

One of my neighbors saw my cameras installed around the house, and I highly recommended the same package to him, and he bought the same via costco.ca as well.

In terms of the product itself including cameras and NVR, I think they are great and worth the investment. Many people have said all kinds of wonderful things about this product, and I agree with them.

But I do want to mention several things to Lorex about how I feel to make this product better and better in the future.

1. Missing accessories: When opening my NVR box, I've never seen the stickers and the installation card. I don't know how many stickers Lorex put in the box sent to customers, but I had to make a couple of calls asking for 3 stickers for front door, back door and side door), and Customer Support only agrees to send me one sticker (not received yet). Stickers are as important as cameras when putting them on the doors.....

2. The head of the cable attached to the cameras is too big to go through the holes made in the wall - you will have to make a bigger hole in order to pull the cable through the wall....

3. The dome IP cameras are not 3600 degrees with wide angle lens. In my case, I vertically installed on the drywall instead of ceilings, and when I looked at monitor, it only convers the smaller area than expected and it is not easy to change the angles for the dome cameras to cover bigger area.

4. For the camera installed outside to monitor the side door (very darkness area), the camera night vision is only about a couple of meters much less than 100 ft than the spec says. To fix this for nights, I replaced my regular light with a walk-motion sensor light at my side door. This helped camera a lot in the very dark scenario.

5. Before you nailed down the cameras. please check the view from your monitor over again and again till you are satisfied with the view.

6. I've read many reviews here and some people complained the NVR too noise. In fact, my NVR is not noise at all compared to my TV digital box.

With all said, and the investment I spent and the features this product provides, I gave this product at 5 rating. But keep in mind, nothing is perfect in this world.

Thank you Lorex!!!

228 out of 414

Manny

on

August 16, 2014

Location: Florida

I love the tech support Lorex provide.

229 out of 414

Rob

on

August 16, 2014

Location: Oakland Park Florida

I researched this type of product for a long time. The resolution of the camera at 1080P and 30 frames per second is what made me say yes, now is the time to buy. The video from the cameras is great, both color and black and white. The NVR seems to be well built and works as represented. I am ok with the slight fan noise, I would rather have some noise than an overheated NVR . Was up and running on remote view on my PC in 30 min, very easy. I wish I could add a PZT cam but will probably buy a dedicated set of net ip PZT's with their own software / NVR. I purchased this online at Home Depot and had it in 1 week and the packaging was in tact. I will go in and get a price match to Lorex online, 10% off. I would recommend this product to my friends. 4 stars because of poor remote, no PZT option

230 out of 414

kbps

on

August 14, 2014

Location: farmington

I purchased the Lorex NVR 380 with 6 of the 1080P HD bullet cameras while the system was on a great sale during Christmas season 2013. Finally got around to installing the system 2 weeks ago at my retail store and I truly regret not installing it sooner. Incredibly easy to install and configure. The picture quality is remarkable, day or night. We will be purchasing the same system for our other building with additional cameras. My only other experience with surveillance system was a low quality price point system from BJ Wholesale made by Q-See that I should have never purchased. Invest in Lorex and invest in this system!

231 out of 414

Patti

on

August 11, 2014

Location: Home

The easy 1 (smart phone), 2 (tablets), 3(PC/MAC) directions need to be updated. It says to use the CD to add the software for PC/MAC. Most PC's and MAC's don't have cd drives now. I had to call and be told where the download was on the website. Even then, it said there was no application to open it on MAC. I had to right click the file to open. I have one camera connected before I install all 8, but the software on the MAC makes me lose my internet connection. Customer Service is too quick to blame other things (internet provider, Apple, router). I made a call back appt. and they didn't call back. I am giving them one week to fix the problem or I am returning the product. Two stars for now.

232 out of 414

Sam90210

on

August 11, 2014

Location: Boynton Beach, FL

I bought the LNR363 system for my office and it came with 9 1080P Camera's. The resolution of the Camera's are amazing, considering the price. The DVR was expandable to 8GB which came in handy as I wanted to have more data stored for reference. Also, since I bought the system from Costco I had nothing but best experience with Costco Concierge service. A few weeks in one my camera's malfunctioned and was not getting out of night mode and I called in and got a replacement without any hassle. In fact, not only did they sent me the replacement before receiving the item but they even provided a prepaid shipping label to send the item back. So far my experience has been nothing but good.

233 out of 414

Alan

on

August 11, 2014

Location: Markham, ON

After researching and compairing different NVR/IP Camera packages, I decided to purchase the LNR382 NVR with 6 IP Camera package. Installation was a breeze. I got everything UP and Running in less than 5 mins. Installing the Lorex App for my iPhone was a snap. Thanks to the Lorex Stratus Connectivity technology, addiing my LNR382 to the App was just a matter of scanning the DeviceID and everything worked like a charm. The Night Vision was pretty good, the camera can easily capture at pitch black conditions. I'm still getting familiar with the client software but the system was very easy operate. Great Product!

234 out of 414

Alan

on

August 11, 2014

Location: Markham, ON

After researching and compairing different NVR/IP Camera packages, I decided to purchase the LNR382 NVR with 6 IP Camera package. Installation was a breeze. I got everything UP and Running in less than 5 mins. Installing the Lorex App for my iPhone was a snap. Thanks to the Lorex Stratus Connectivity technology, addiing my LNR382 to the App was just a matter of scanning the DeviceID and everything worked like a charm. The Night Vision was pretty good, the camera can easily capture at pitch black conditions. I'm still getting familiar with the client software but the system was very easy operate. Great Product!

235 out of 414

Pizzanno

on

August 10, 2014

Location: Ontario

I had been looking for this nvr for some time waiting for it to go on sale, finally Costco dropped it down from $1500 to under $1000 for the 6 camera set, and I picked one up. Everything was shipped in a few days and packed well, no damage and it all worked out of the box. The phone setup is a breeze with the stratus/ barcode system. I read some reviews that the phone app crashed frequently but that didn't happen with my Note II phone, The overall build quality of the cameras and the nvr box appears to be good, I am curious to see how they work in the winter. At the moment I have not mounted them outside and have been running and testing them inside for a few days. Everything is as all the reviews say, great image quality and easy enough to setup. I've worked on a couple of Lorex systems and I find the support is usually pretty good with the exception of a couple long wait times I?ve had in the evening. On one call I made a night I waited over an hour listening to elevator music and ended hanging up. Wait times during the day were reasonable and the knowledge and range / quality of support at either time of the day was excellent. Can't wait to get these mounted outside and finally have a little more peace of mind.

236 out of 414

Ray

on

August 8, 2014

Location: Georgia

This was my first time installing a security system. Pulling cable for 9 cameras was a chore but you can do it. Cameras came up as described in quick start guide. User manual could break down steps more with descriptions for someone who is not a tech type. For instance to set up e-mail the sender and the reciever are the same but that is not clear in manual. Lorex needs to put the devive ID in larger type so an older guy can find and read it. Once you get thruogh the set up, systems works very well. Cameras are awsome. Remember how far 150 feet is for night viewing and do not set your camers too high up or too far away from the area you want to view.

237 out of 414

Happy Customer

on

August 7, 2014

Location: Oakville, ON

I purchased the LNR340 - basically the LNR300 series with 3 cameras through the Lorex website. I have now had the system up an running for about a week and explored most of the features.

The purchase was easy, and the unit arrived within a couple of days. Out of the box, it was obvious that Lorex really prides itself in providing high quality products to DIY consumers. The packaging offered a ton of protection, and everything that I needed for the install was included. For my install, I mounted the camera on the exterior of my home and ran the cables through the soffits around the garage. Running the cables was the hardest part of the install and this was because of personal preference to hide them from view. The amount of ethernet cable was basically overkill for my application but much appreciated. I should have bought a crimping tool and used less cable.

In terms of configuring and using the system it was really a breeze. I can access the cameras (live view and recordings) through my laptop via Lorex NetHD software, from my Android phone, and from my wife's iPhone. All interfaces are really nice and simple, and it is easy to review recorded footage when setting up the system using motion activated recording. I've also set up the DDNS service to log into the system. This is the easiest way to configure the system and make changes (you have a physical keyboard on your computer). I also use the service to send e-mail alerts to myself.

Two reasons why I didn't give it 5/5. These could both be easily resolved with a software fix. Perhaps in a future version. Issue #1) The size of the images e-mailed from the system when detecting motion is very small. I would appreciate the option of being able to select the size/quality of the frame. I do like that it sends 3 images, so if you miss the motion/person/vehicle in one image, you have 2 more chances to see it. The size of the e-mailed image is something like a 20kb JPG image which is very low quality. Basically it is a heads up to access live view if something appears wrong. Issue #2) The motion sensitivity is very high and is easily set off by movement of plants, tree branches, and at night, changes in light reflecting off of shiny surfaces. For example, every time a card drives by and shines light off of a car in the driveway, it detects motion. Also, moths/spiders set the camera off as they fly by. It would be nice to see some type of advanced options to define the size of a motion-object or some kind of algorithm developed to help address these false-alarm motions. Also, a "motion" is detected when the cameras switch from night mode (IR) to day mode (regular colour camera) and vice versa. This one is probably the easiest to deal with from a software point of view.

Overall impressions - the system is purpose built and of high quality. The 1080p 30fps cameras are incredibly sharp and you can actually clearly see faces in the video (even 20-30 ft away from the camera) when the person walks by. Not like the blurry images you see on the late night news. Access to the system via internet/mobile is awesome. Love the e-mail alerts. Very happy with the system and will continue to be a Lorex customer in the future.

238 out of 414

Ram

on

August 6, 2014

Location: Edmonton, Canada

I bought LNR300 from Costco and it is an awesome system. I was not able to set up email notifications and called support. Tech support guy Mike was very helpful and made it possible. Just for other guys email notification with Yahoo email account do not work, so I have to use my Gmail account. The motion sensor is so sensitive that it sends me emails even when shadow around my house changes. I would highly recommend this system.

239 out of 414

chetan

on

August 6, 2014

Location: waterloo,ontario,canada

excellent product. superior video quality. very easy to set up.
Got this item in sale from costco for just $999.00 with 6 cameras.
Previously i used 3 different kind of camera systems. This one is the best and easiest to set up.
video quality is far better than any system in market.

240 out of 414

MJK

on

August 5, 2014

Location: House Setup

I started like most when spending a good sum of money trying to find the best value / best picture and the most you can get for the dollar. I did have one requirement, the cameras had to be RJ45 connected since my previous used cameras, very terrible Samsung setup, with zero night vision, 5 feet total lack of power, anyway to digress.

I also wanted something that I could actually tell who someone is when locking at the picture, so 1080p was what was decided and the search was on. My favorite neighbor hood Costco, Costco.com and their great satisfaction guarantee (which on security systems is no limit, unlike some electronics) was my decision on my purchase will be made from their and vendors they provide. So looking at my needs, the LOREX NVR360 was my choice. And what pushed me was the great price during the month of July (1500.00 for 9 cameras, NVR 8 port system plus the 8port POE switch). So now to the installation.

I hooked up the NVR and 1 camera on my desk and then went through the configuration to make the DDNS in was in place and then setup the external. The PORT forwarding wizard on the website worked great on my router, and was nice to make to where you do not have to worry about typos... and as always in my opinion set up a fixed IP for the MAC address of NVR so that way it will not change when you configure it and perhaps reboot your router. Continuing on make sure if using the NVR stratus.... use the "Stratus netHD" app only...

Once I knew it can do what I wanted, I then went for the full installation. If cameras are not recognized as you hook them up first thing to do is reboot the NVR, this way it looks for IP's attached / cameras. Hint use your phone app to setup your cameras outside, look at your phone app and adjust accordingly, saves some steps and makes it a single person install.

Since I already had the cables in place I was just in need to switch out the cameras and then setup. As soon as I replaced the first Camera, I was sooooo glad I made the purchase, it was night and day between this and my 720 resolution. And the night vision as well is great you have clarity for a good 60 to 75 feet, clear as day, sure you can see images further out, but it is like daytime at the shorter distance. 150 feet??? not sure but I am a city person and it works for me.

Installation was lacking in one area that, was not so clear and that is using the POE 8port box which provides power like the main unit to the cameras plus links them to your network. It seemed to be lacking on how to link these cameras cleaning to the main system cameras that seamlessly install and appear. I fumbled around and figured it out, but this was my issue of the day. (if there is something on this I missed it in the manual and am sorry if so..)

So 5 days in, still happy and looking to add to the nine cameras I already have, (COSTCO has some great prices at time of this review on these 1080p cameras, unsure how they are priced better then LOREX directoy but they are)

Ohhhh and the security systems fan noise seem to be pretty loud across the board, from friends who have other models and myself having a different brand prior, so plan for this, mine is in a ventilated wall cabinet.

241 out of 414

Gucci

on

August 4, 2014

Location: So. Cal

I am writing this review the second time. I submitted the first one but it took 10 minutes to write and it logged me out without any notification so I lost my review!!!!! You need to improve your website Lorex!!! You can at least give me notification before log me out.
Anyways, about system, I am very satisfied with system and this is my very first surveillance camera experience so I don't have any other system to compare with. But I can tell you that I was a bit amazed by how easy it was to connect to the network and set up remote surveillance on my phone and iPad. Anyone can do it!!! This new Stratus connectivity made it very easy to connect and I think it is a great new innovation. I have three problems that I need to address to Lorex design engineers. One is that the main unit is so huge!!! It is bigger than my old DVD/VCR combo unit. Because of its size, I have to put this main unit on the bottom of my other stuff but there are vent holes on the top of the unit so I cannot put anything on it. The second issue is that this system is so noisy!!! I can tell that Lorex tried to cut production cost by using cheap and noisy vent fan. I feel like I can hear it from miles away! The last issue is the camera. The camera itself is great but the wire and connector is the problem. Because of the connector, I had to drill a "big one inch" hole in the stucco wall of my house. I did not feel comfortable doing that but did not have a choice in order to hide all the wires. The connector I am talking about is CAT5e connector. If this connector could have been disconnected, I only needed to drill small holes for cables.
Lorex software engineers are great to come up with user friendly Stratus system but hardware design engineers need to come up with more user friendly system so that everyone will be happy. I have to deal with noise of this unit as long as I have this and not happy about that. I will be 100% satisfied if they come up with a quiet and smaller unit and replace with this one. Oh, well, I only hope that they are listening....

242 out of 414

dc

on

August 3, 2014

Location: katy,tx.

First system for me to buy. I installed it myself. it was an easy install. Just plug everything in and it was up and running.
However I wish I gotten more information for the recorder. I had to work threw it and figure things out.
System has a great picture with lots of options.
I'm not that great with the computer and it was kind of a struggle to navigate to get running on the smart phone.
All and all happy with the purchase and would highly recommend to anyone considering cameras.

243 out of 414

Manny

on

August 3, 2014

Location: Toronto, Canada

After a lot of researching , i picked lorex LNR 300 series on sale by Costco. Very easy to install just takes a little bit of time as to which way to route the cables. Very happy with the product.
The fan is a little bit noisy and hope lorex will find a solution for it.

244 out of 414

Mike

on

August 1, 2014

Location: Virginia

I don't have a lot of experience with these system, but after a bit of research we went with a bundle that included a mix of bullett and dome cameras with a 3TB NVR. Chose to have it installed simply because I didn't have time and inclination to climb on top of the house, but I would say if you are reasonably handy and think through the layout, most folks could install themselves. Video quality is very good. Night vision is good for bullets, although IR is more like a flashlight than flood light so your night vision is limited at the edges of your picture. Night vision on some is not great; there is a fog-like reflection of the IR light from the some cover that creates a very washed out effect. NVR is very good and easy to use. Setup of the iPhone, iPad, and Mac aps was a breeze using the QRcode or the device id. Remote viewing is good, but requires a strong wifi connection for most satisfactory viewing. So far, after one week and with exception of the dome camera IR issue, I am very satisfied.

245 out of 414

Cletus

on

July 31, 2014

Location: Houston

Pros: This Lorex NVR is wonderfully simple with regard to initial set up. You connect the unit to a monitor, connect the cameras, turn the unit on, and in a few moments you are looking at the images being streamed from the cameras. Great! The iOS (and I assume the Android) apps are very easy to connect with the Lorex Stratus feature. Just scan the QR code with your device camera and you are looking at your cameras from anywhere in the world?nice.

Cons: Unfortunately, once the initial connection is complete things take a turn for the worse. The user interface on this NVR makes Windows 95 look like a svelte, modern operating system. There are few times in my life that I have seen something more clunky and poorly thought out. And the software for your computer is truly a mess. If you happen to be a Mac user you will notice right away the the software is just a nasty port of the Windows version. If you are PC user you will notice right away that its just nasty software. Would you like to get DDNS set up?um yeah?how shall I describe it? It?s kind of like trying to perform life saving brain surgery on someone, without actually having gone to medical school.

Overall: Though the interface is incredibly frustrating, I still like this NVR. I was very quickly able to get the unit set up and recording from the cameras I had installed and on that basis I would recommend it.

246 out of 414

ABM

on

July 29, 2014

Location: California

Camera quality is great, Easy to setup. Would buy again.

247 out of 414

Residential User

on

July 29, 2014

Location: Peterborough, ON

Have had the unit less than one week. Have 5 of my 6 camera's installed so far. Everything has worked right out of the box. Set-up has been super simple so far. It is truly a plug them in and go. My biggest obstacles have been installation of the camera's. No fault of Lorex. Routing 100 foot wires through my attic and drilling clay bricks have proved a bit frustrating. Overall super impressed with the quality. The picture is amazing. The colours during the day jump off the TV screen and the night vision is incredible. These camera's can see better than any human can in the dark. I have only had to call the help desk once and they were helpful and very concerned that my inquiry was truly answered.

248 out of 414

Dlynch

on

July 29, 2014

Location: New Mexico

I am a retired broadcast engineer and I have worked with several police departments over the years "trying" to improve video quality of security footage brought to me, sometimes we could help sometimes not. With this HD cameras and recorder I would have been with out a job. These are GREAT! The HD video quality is super. I am very impressed with everything that came in the package. The software and the flexibility you have setting things up is very good. I had this up and running (on the bench) in under 30 minutes. The app for iPhone and iPad work just as well.
If more businesses had this system there would be more bad guys caught.
Thank you for a GREAT product.
Dlynch

249 out of 414

Steve

on

July 26, 2014

Location: Home

The system works great day and night with a very clear picture. I highly recommend this product.

250 out of 414

Micky

on

July 24, 2014

Location: Beaverton, Oregon

Excellent quality video. Easy to set up. Instructions on setting up motion detection could be better. Apps work well and are easy to install. Port forwarding is nice as well. I have not tried or figured out if one can use an https: port thou. That would be nice. The unit does not list it as an option. All in all it seems to be a good system.

251 out of 414

Ed

on

July 23, 2014

Location: Georgia

Purchased a 8 camera system and a 4 camera system. The equipment is great the tech support and software is not . Can't reach tech support by phone unless you want to wait a while so I emailed my question which was, I have tried to see cameras on the network with IE8, IE10 and IE11 , Chrome and Firefox None work Their email answer was "Our system only works with Internet Explorer Case closed" that was the email response. The software I finally got to work on Win8.1 will not work on Win7 or XP or Server 2003 (It might if I could get some Help from tech support )

252 out of 414

Mike

on

July 21, 2014

Location: San Antonio, TX

I've purchased 4 of these units now and have installed all myself. I can say that installation is a breeze. The unit comes with all necessary hardware and cables. The DVR is easy to setup and manage. Lorex provides a free DNS service, that allows you view the cameras remotely with any browser, mobile app, or free desktop client. The quality of the cameras is fantastic during the day, while the night mode differs by type of camera. Bullet cameras are decent, while all infrared light is concentrated toward the center of the frame. My biggest complaint with this system is with the dome cameras. During the day, they offer great quality while at night it is quite poor in my opinion. The dome cameras lens adjusts up/down and left right inside the housing. If you adjust the lens to far up, the IR lights line of sight are obstructed by the plastic housing. This causes the IR light to bounce off the internal housing inside the camera. The result is a mostly white video picture thats completely unusable. You have to adjust the lens down in order to correct, which may make the camera unusable depending upon what you want to monitor (by pointing too low). I found this a fine balance of being too high for IR bleed and too low to miss what I was hoping to capture. For the price, its a great system. If I had to do it all over again, I would have gotten all bullet cameras.

253 out of 414

Kade

on

July 21, 2014

Location: Utah

I've only had the system for a week, so it is hard to say much. I installed this system into our new home that was just built. I knew some of the cameras would be further than 100' so I ran the wires myself during construction. My furthest camera is probably about 250' and they all seem to work perfect. The distance should be fine up to 300'. I really like the night vision. I haven't had a chance to play with the motion sensitivity yet. I use apple computers, and the desktop application seems to be built for a windows computer. It works fine but is a little slow. On the flip side, the app for the iPad and iPhone work great. Also, it is good to know that you need to make a hole in your house a little more than an inch to fit the female end of the ethernet connection through if you want to hide the wires behind the camera.

254 out of 414

LarryC

on

July 21, 2014

Location: San Jose, CA USA

I am not experienced with video surveillance systems, but as far as I can tell this one is very satisfactory.
The firmware and PC software seem to be quite good.
I bought an 18.5 inch (diagonal) display for it, but I think you should go for a 21 inch display, at least.
There is no PTZ camera support, although the hardware and software all incorporate PTZ controls.
There is no support for audio recording ... I wonder whether all manufacturers do the very same thing in this regard.
The blower could be quieter, i.e. use higher-grade fan unit(s).
I suppose that a lot of the heat is dissipated due to CPU and ASIC demands, plus PoE regulation.
Lorex seems to offer very good customer and technical support, as far as I can tell at this stage.
They have a nice website, that helps too.

255 out of 414

ajdata

on

July 21, 2014

Location: California

I recently upgraded my security system from a traditional DVR (Swann) to a LNR300 from Lorrex, and I couldn't be happier. Thus far I am very impressed with the quality of the images that the system captures during the day and night. The setup of the NVR settings was very easy and took a fraction of the time when compared to other systems. While the mobile app is not very easy to use it offers a great amount of features and options. Overall I am very satisfied with the TOTAL system and would recommend it to anyone looking for a security camera system.

256 out of 414

drwuli

on

July 21, 2014

Location: San Francisco

Bought whole system of 16 Channel Stratus HD NVR Security System with 3TB HDD and 9 1080p Cameras from Costoco recently. Installed 3 cameras this weekend. Cabling is time consuming but it was fun. The system works very well. The software and hardware are quick reliable and easy to use. Yes, we can watch the video of monitoring using iPhone from anywhere. It also included motion recording and alarms. The videos are high definition and extremely clear. Night video using ultra red is also working well. I feel lucky to choose Lorex. I have several suggestions: 1) email notification of motion is not well working. Actually it suggests to use an ethernet cable to directly connect to Comcast modem with wireless. This might be hard for all families as we do need a router. The email notification seems not working for router. I am still working on it to see if I can figure it out. 2) the iphone app is good even can be used to change some settings including password in the system. But is does not have a notification function. Why just use a pushing notification for iPhone or other mobiles and computers? It will be much better than email notification. 3) it seems not to be able to record the video in apps remotely except for taking pictures. 4) the fan is very loud and noisy. Anyway I installed it in atttic, it dose not bother me but it will be a problem in office. I am still leaning and will review it again after i finish whole system installation.

257 out of 414

MegaDavis

on

July 21, 2014

Location: Dallas, TX

I bought the Lorex Stratus Vantage LNR382 system with 4 outdoor security cameras and 2 outdoor dome cameras from Costco. I wanted HD at 1080p resolution, recorded events, complete control of my own operation. It was fairly easy to install and the cameras worked great. Video quality is awesome. Gave the system 4 stars for 2 reasons. The reasons I gave 4 star are: 1) After 4 months use, I noticed one of the cameras not providing video one morning. Since it was pretty high up, I decided I would address over the weekend. When I reviewed that week, the camera had stop recording for 2 days. When I went back to fix the camera on the weekend, I noticed now another camera was out and the one that was not working before is now working. I rebooted the system and every thing seem to be working again. Works now, but I do not know if this is an indication that the equipment will be faulty 2) I still have not gotten the mobile app to work on multiple phones. I can get it work on 1 phone, but if I am out of town and my siblings need to monitor, they can't.

258 out of 414

Ian

on

July 19, 2014

Location: HIlo, HI

So far so good...The system was easy to set up and the cameras were easy to mount and quickly recognized by the NVR. There are so many features available with this product, it's going to take me awhile to get through all 200 pages of the user manual to realize the full potential.

259 out of 414

Deliman

on

July 17, 2014

Location: Poughkeepsie,ny

Perfect.

260 out of 414

Matterman

on

July 16, 2014

Location: New York

This security system was very easy to install. The picture is very clear, especially in the day. Stratus (remote PC monitoring) was also easy to setup. I used technical support once and they were very polite in explaining that I had entered the device ID incorrectly. Highly recommended.

261 out of 414

Sibe

on

July 10, 2014

Location: Green, Ohio

This is an awesome unit. If you have a network, buy a PPOE switch, I bought an 8 port for this system and my network, it's the only way the cameras will connect if not plugged directly into the NVR. Great system, high quality HD 1080 cameras. Was easy to install and configure. The cloud feature is a real plus in accessing your system from any pc, anywhere. Connects easily to all my other computer devices with the app. I highly recommended this system. A high quality system for a reasonable price for the do it yourselfer. Came with all the hardware and 400 feet of Cat5 cable. The only thing I had to buy extra was the PPOE switch. Shop around for that.

262 out of 414

Jcl

on

July 7, 2014

Location: Wisconsin

I bought the lnr382c6
Installed it last week and very happy with how it hooked up ,very easy using the stratus connectivity and the quality of the video during the day is so clear.
The night vision is impessive as well.
Very easy to go thru the menus and change.
I will recommend it to anyone looking for a camera system

263 out of 414

Cavale

on

July 6, 2014

Location: Los Angeles

Over all I am ver satisfied with the quality and initial ease of set-up. HD quality is excellent. The time from out of the box to working also excellent. The reasons I give this a 3 instead of a 5 is due to the poor design and multi-step process to configure the system for specific attributes. The interface is not intuitive. The iOS app lacks many features such as multi view playback and fast forward or jump ahead 'quick buttons". on my iPhone 5s with 64MB I continually get out of memory errors when only running this one app. "dragging " to move through the timeline, is a process. Not sure why fast forward and reverse are absent. Also the cost of proprietary only cameras is a negative.

264 out of 414

glue_ru@yahoo.com

on

July 1, 2014

Location: Columbus, OH

After looking at camera systems for months I decided on this mainly because of the Stratus connectivity and not having to deal with DDNS. It works like a charm and the picture quality is great.

265 out of 414

GilbertB11

on

June 23, 2014

Location: Austin, Texas

First let me start by qualifying that I understand when purchasing advanced electronics issues may arise and quality control is just that - control, not quality perfection. That said, while I have had two minor, distinct, non-related issues arise, one was a camera issue (hardware) and the other was a NVR issue (software) - Both of which Lorex was really really quickly to fix, accommodate, and replace (no questions asked). For that, I am extremely impressed and grateful.

Now on to the actual review. The system is incredibly easy to deploy. The POE (Power Over Ethernet) makes the wiring really simple and far less destructive (to you soffit or where ever installed). The most difficult time I had was deciding where to place the NVR. It's honestly, as simple as deciding a location for the NVR, and running all of the camera wires to that location. Once that was done, I followed the "Stratus Cloud" instructions and voila - I had mobile access.

The picture is ridiculously clear. I was able to (on my phone, using LTE) see leaves moving with fractional delays on occasion. Of course, that could have been due to phone LTE reception quality, or any number of other intermediaries along the way to connecting to the Lorex Cloud (Stratus). Two neighbors and I got our systems almost at the exact same time and they (having purchased a competitor's brand) were having problem connecting to their cameras two weeks after mine went up and were fully functional.

The software is rather basic but really, it's functional and covers all that is needed. All in all, If ever any doubt, I just have a chat with my neighbors that went with the other brand and I realize what a correct choice I made.

266 out of 414

Tony

on

June 22, 2014

Location: San Diego, CA

Overall, I'm happy with this system. I researched systems thoroughly on the internet before committing to this purchase. I've since added two more cameras, for a six camera system and it works well.

Good things: picture quality, POE and ease of setup, Stratus setup and use

Bad things: FAN NOISE! Seriously loud. If you are planning to locate this NVR by your TV, think again. It is louder than an xbox 360 at its loudest, and reminds me of a blowdryer on the lowest setting. This was almost a deal breaker for me, and disappointing design. Be prepared.

267 out of 414

californiajohn

on

June 19, 2014

Location: california

got a great price from Costco on a 1080 p system the pictures are very good and was able to view graffiti sprayers the second night. got the lower end internet from time warner and need to up grade to a faster speed to take full advantage of this system. my neighbors are now in the process o getting their own systems after viewing my system.

268 out of 414

Salty

on

June 16, 2014

Location: USA

I am very pleased with the LNR300 system I purchased mainly because of the video resolution. I've used other systems in the past and the LNR300 has the best image of those I've tried.

I emailed Lorex to ask which of their systems has the best image and was told the NVR ones have the highest resolution. The viewed image looks great.

I'm still trying to figure out the settings as I'm not sure how to set the system to record only when it detects motion. I couldn't find the answer in the instruction manual. Also, setting up the remote viewing took about 4 hours as I couldn't figure it out at first. Much of the terms used in the instructions are not same on the actual applications. Maybe it is because Lorex has a number of systems and the instructions are a generic assemblage of them all. If there is one thing I would like to recommend its better instructions for configuring the system and setting up remote viewing. I would have given the review a 5 start if that was the case.

In conclusion, I like the image I see that I purchased a second system.

269 out of 414

Bullet

on

June 14, 2014

Location: NV

Great product. Works as advertised, very happy with the image and the ease of setup. Would recommend this product to friends and family.

270 out of 414

not happy

on

June 12, 2014

Location: CT

After having to spend over 2 weeks on the phone every day for 3-6 hours at a time,
and getting no results they finally figured the unit was bad and that I needed another.
They offered me a refurb but since I just purchased this one I had to go back to the place of purchase and exchange it for another. Hooked that one up and the nightmare started over again. Lorex support is very shoddy, half of the "support team" don't seem to know what they are doing they are rude and often will tell you to refer to the manual which is 176 pages long and is confusing to the computer challenged. Finally got someone who knew what they were doing and so far so good.

271 out of 414

Tom

on

June 8, 2014

Location: Chicago area

Just got the Lorex LNR 382 NVR package via Costco. Network setup wa a breeze. Connected my PC and iPhone instantly using the cloud based solution. Took maybe 10 minutes. Really impressed with the cameras. Doig a side by side comparison with a similar Q-See product and the Lorex cameras are clearly better.

Menu navigation on the Lorex is straight forward and clean. No regrets.

Taking the Q-See package back to Costco

272 out of 414

Dave O

on

June 8, 2014

Location: Conesus, NY

After much research I purchased the Lorex LNR300. I was most interested in the 1080p and POE features which did not disappoint. No remote electrical plugs to install as the POE eliminates this. The 1080p resolution is impressive for a security camera. I also can install additional cameras as needed which I did. A simple plug and play! It was simple to add to my phone however the DNNS set up is still not working for me. This is to allow me to access the cameras from any computer. I will be calling to get help with this and will update my review based on my success or not. Overall I would recommend this product for anyone wanting to install camera security easily without needing a contractor to drive the cost up.

273 out of 414

BOB1234

on

June 6, 2014

Location: Orange County, CA

The LNR300 series camera system is really easy to connect and use on an HD television, the hardest part being mounting the cameras and running the wires. At first glance the system produces a great over-all picture, but when it comes to being able to read license plates on cars illegally parked in front of ones house (the reason i purchased the system), the optical quality falls short. It's also been really difficult to have all the functions (playback, take a picture) work on the computers, tablets and phones we have - all Apple products, PC and android based devices may be easier to connect as it's all based on how well the software works with the operating system, and Apple doesn't share as freely as Microsoft.

I would caution against installing the DVR in your bedroom as the units cooling fan is louder than a typical desktop or laptop computers fan.

Over-all I would recommend this system.

274 out of 414

Chris

on

June 6, 2014

Location: NY

Great product, simple to install and works as advertised

275 out of 414

Jeff

on

May 30, 2014

Location: Arizona

The system is excellent, great picture, easy to install. The fan noise is a little loud, but no worse then a desk top computer. My only complaint would be in the manual, they didn't go into detail enough on programming the system. I had to call service on getting the remote viewing set up for my android phone. The service was great and they got it working. All in all a great system.

276 out of 414

lightscape

on

May 29, 2014

Location: Castle Rock, CO

Product easy to install, excellent picture. The instruction manual cd did not load on my older MacBook laptop, but was easy to find on the Lorex website. After registering this product online, was able to download the free iPhone and iPad app, and within a couple of minutes, was looking at the live camera feed in HD on my iPad. One complaint, the ID# is printed so small on the sticker on top of the LNR, that I initially entered the wrong ID # on the app info, but when it didn't work the first time, I rechecked the # and corrected my mistake and it worked fine. I did not need to call tech support at all since everything work correctly as expected.

277 out of 414

postman

on

May 26, 2014

Location: MA

After much research I almost bought a less expensive system but then decided on this system instead and I am very happy with this choice. The quality of video and equipment is top notch and the features of recording, playback and internet access makes this system an excellent value for the price. I performed the install of all components and wiring which anyone with some handyman abilities should be able to perform otherwise I would recommend hiring a pro for it. I have a technical background and the set-up might be a bit challenging for a non-techy. I have been using the system for 2 months now via the stratus cloud connectivity and the video is a little slow so I am planning to set up the DDNS service soon to see if the video throughput gets better. That is the only reason for 4 star but I would recommend this system to anyone wanting an excellent system with great features.

278 out of 414

Ala Moussa

on

May 26, 2014

Location: IL

Easy setup, easy connect, great picture... Will recommend

279 out of 414

Home Security

on

May 26, 2014

Location: Pacific Northwest

Recently purchased this system after researching various systems and configurations. There are a variety of camera systems out there but I felt it was worth the extra money to get the 1080p POE (power over ethernet) system. Unlike most others that use a coaxial cable and DC power connector this system uses a single Cat 5E ethernet cable, simply plug and play. This particular configuration comes with a 100 foot cable for each camera but you can easily extend that up to 300 feet max. As for the plug and play, that's exactly what it means, simply connect the recorder to your TV or monitor (hdmi or vga), plug in the power cord and plug the ethernet cable into the recorder. I was surprised at how simple this system was to have up and running. The quality of the recording is exceptional but you may want to go into the camera configuration and select a higher quality image, the default is set to medium which is pretty nice. I downloaded the app for my iphone and it works flawlessly. I also installed the software on my PC and again it works flawlessly. The software is very user friendly and pretty straight forward even for a novice. I did see that some folks commented on the choppy video on their cell phone but I don't believe you need to get into router port forwarding etc...There is a setting in the menu under the recorder that allows you to adjust two areas, one is the quality of the image for the recorder itself and the other is for upstreaming which is how it will get to your phone. Certainly there are a variety of factors that effect this, one is what bit rate you have selected for upstreaming, your internet service and phone service ie. LTE or 3G. I found the default setting to be sufficient, yes it's just a tad choppy but I'm only periodically checking it throughout the day. I guess if I was going to send hours staring at it then I may want it to be a bit more fluid. Regardless, we all have our needs and preferences and if you're a bit tech savy then you may want it to be all it can be so that may require setting up some router port forwarding as some have done for better streaming. All in all this is a great product the clarity of the video is exceptional both day and night, super easy to set up and use along with lots of flexibility. I'm very pleased with the system and capabilities.

280 out of 414

LorexLive

on

May 23, 2014

Location: New York

Easy to setup and use. Lorex is Awesome!

281 out of 414

not happy

on

May 22, 2014

Location: Ct

I think the unit will work great IF you could figure out how to work it!
Customer service is the PITS! It takes at lease 30 mins for them to answer the phone then they either hang up on you or can't solve you issues. They keep telling me to refer to the manual , which they do not provide and is 170 pages long, and doesn't help anyway. The cameras do hook up pretty easy and have excellent picture quality. You just can't calibrate anything or get your notifications set up.
And the app they offer for your smart phone keeps shutting down, gives you a quick glimpse of your property then quits. My smart phone is version 4.6 they say min. requirement is 2.3 so whats the problem???? I was on the phone so long last night that my battery went dead and I lost the call, guess what, they still couldn't help me get connected! This will be day 5 on the phone with tech support hopefully 5th times a charm!!

282 out of 414

Johnny

on

May 19, 2014

Location: San Jose, CA

Previously owned a 600 TVL system, now switch to 1080p Lorex system. The quality of the image is very sharp and crisp than my old system. It works on iphone and PC. The client software is easy to install. The down side is playback on the client software is slow and download the video is a pain. There is still room for improvement on the client software. Also, one of my cameras always go blank after a few weeks of operation and require to reboot the dvr.

Other that that, I am happy with the system so far. Hopefully, they will release a new version or firmware to fix the flaw.

283 out of 414

CF

on

May 19, 2014

Location: Fresno

So far so good. I bought the Lorex LNR360 from Costco a few months ago and have had 5 of the 9 cameras installed for about 2 months. [I haven't had time yet to install additional cameras due to the attic work and size of ladder that it will require, but I will be installing those soon.] The installation for the cameras and the set up of the system was very straightforward and fairly trouble free. I did require a little assistance configuring the system to link with Lorex servers (to provide e-mail alerts), but the assistance was fairly prompt and effective. System has been working well, and operating it is pretty straightforward (in terms of configuring the cameras, display etc.). The mobile app has been working really well for me, both in terms of live view and play back. I did have an issue where one of the Ethernet ports was not supporting live view on the mobile app. (even though it would support play back), but I was able to restore the live view function for the affected camera by switching ports (so this could be an issue if I ever need to use that port and it is bad). All in all I am pleased with this product so far.

284 out of 414

KenK

on

May 16, 2014

Location: Michigan

Originally bought the LNR200 system, but had a problem with the recorder not working properly. Tech support assisted but in the end, they replaced the LNR282 recorder with a LNR 382 recorder under warranty. This whole process took less than a week and I received the replacement, installed it and all is working well. Lorex has great tech support and wonderful customer service. I am really pleased with the quality of the pictures and equipment. Thank you Lorex.

285 out of 414

Shea

on

May 15, 2014

Location: Houston, TX

This product is exactly what they said it was. High def video, plug and play. It took me a little bit of troubleshooting to get remote connectivity, but I eventually got it all working and am very pleased with the iphone app for viewing

286 out of 414

jlw

on

May 10, 2014

Location: Naples, FL

My background is in electronics and I have extensive experience installing various types of equipment. The installation went smoothly but I needed some assistance with the NetHD Stratus app. Your technical people assisted me ? great job. The equipment exceeds my expectations with regards to the quality of the video. I have, and will continue, to recommend the LNR300 to my family and friends.

287 out of 414

Dave

on

May 10, 2014

Location: Florida

Consulted with an expert and did my research, decided on this system because of the quality HD1080P cameras and ease of installation using Ethernet cables. Out of the box, I was impressed with the quality of the cameras, NVR, and cables. Installation was easy once camera locations were decided on and the most difficult part was fishing the cables through the attic. I have a single-story home and cable length was no problem. I ran all the Ethernet cables down an interior wall into my main console and connected the HDMI cable to my main TV. I can monitor all the cameras on my 52" Sony HD TV and the picture quality is fantastic. Fan noise from the NVR is nearly non-existent and no louder than my laptop. The system, once connected, has been up and running for days with no hiccups. However I did have to contact a Lorex service tech to assist with setting up the DDNS so that I could receive email notifications on my smart phone when a camera is activated with motion. The system is working properly but I'm still making adjustments in the picture quality and motion sensor sensitivity. The video quality is excellent and the IR lamps on the cameras light my driveway and yard sufficiently at night. The IR on the cameras at night do attract the bugs. I'm continuing to adjust the motion sensors using the Lorex OS on the NVR which is simple navigate through the menus. Could not be more pleased with the entire system.

288 out of 414

AZSchmeh

on

May 9, 2014

Location: Chandler, AZ

Pros:
We purchased this system and paid $800 on 4/14. After a month this system is working great for us. We wanted the system mainly so we could keep track of our pets while we were out of town. We had Wireless IP cameras previously, but the connectivity was intermittent, and the software interface was horribly written and buggy. Having a single unit for recording and viewing content is very convenient, and the HD cameras in this unit do a great job of catching all the details we couldn't get on our last 640x480 resolution cameras. PoE is a great feature of these cameras as well, since I put these cameras where there is no logical place for power. The software interface is far and away one of the best on the market - highly configurable and easily navigated.

Cons:
Unfotunately there are a few drawbacks to this system: First, the camera base does not swivel, and therefore limits your mounting options in respect to the screw holes. This proved to be annoying when trying to mount them in certain locations around my house. It seems to be an easy fix in the engineering process, so I was surprised when I found that such an obvious flaw was released to the retail market. Also, setting up port forwarding and network accessibility outside of the home is cumbersome. I am a computer systems administrator by trade and have found it challenging, so I can only imagine the frustrations that non-tech-savvy individuals must have faced. Finally, the cost seems excessive for this unit, which seems to be directly related to the cameras. Additional cameras will cost between $200 and $250 each, which just seems silly when you can purchase a point and shoot digital camera with 5x the resolution for half the price - the technology is identical.

I can't speak to the heartiness of the system since it is only a month old, but everything seems well built. I have a colleague that bought the same system and states that it needs to be rebooted about once a month. I do not know the conditions where his unit is mounted, but I have not personally experienced that issue...yet.

I am giving 3 of 5 stars simply due to the fact that, for the price I feel this system can offer more than it does. I am sure it will work fine for our needs and I am not disappointed with the purchase.

289 out of 414

Ed

on

May 9, 2014

Location: Home

I purchased this system on April 14, 2014 after doing much research and just had it installed. Unfortunately, I am unable to run it as my internet upload speed is well below the 1.0 Mbps required to operate the system. I have called AT&T to upgrade my Internet speed but they have not yet given me a date for the upgrade. However, after doing the extensive research on this product, I fully expect it to perform very well. The quality of the hardware is outstanding.

290 out of 414

Bear

on

May 9, 2014

Location: Hawaii

Great product. High quality HD picture. Reliable notifications and alarms on DVR. Tested cameras in all weather conditions with no problems. Night vision in one of the best I've tested. Good network security. I trust this Lorex system to safeguard my home and family.

291 out of 414

azscbums

on

May 8, 2014

Location: Salt Lick, KY

Installation was easy and fast. The quality of of the High Definition system is amazing. You do need a faster Internet connection to maintain a smooth video when viewing remotely.

I have a pole mounted security light that helps enhance the quality of the video recorded at night therefore the night video recorded is great even though the distance is approximately 100 feet.

The only drawback I have encountered with the system is the amount of time you are on hold when calling LOREX to get a question answered.

It is a much better system and higher quality than any system I have owned in the past!

292 out of 414

G-Man

on

May 7, 2014

Location: VA

I had an old Tatung system that was on its last leg. I knew it was time to replace the old system, and I wanted something with the following specs:
? Hi Resolution
? Good Night Vision
? Capable storage for more than a week of recording
? Storage Expandability
? POE
? Smartphone accessible.
After researching many systems, I decided on the Lorex LNR380. I purchased the base unit from Costco that came with 4 cameras, and I ordered (2) Bullet Camera Kits (2 per box) to max out the unit.
I had the system configure on the workbench in less than ˝ hour. All eight cameras were working fine. I ran them in this test mode for a week.
I used InstallerNet to run the cables (see the card in the kit). They also removed the old coax cable and power supplies from the existing system. This was not an easy install, but all cameras were put in the locations I specified.
These 1080p cameras are so advanced compared to the old CCTV system I had before. The only problem I see is keeping the spider webs off. This little critters love the cameras.
If you do not have a technical background, I would suggest you have InstallerNet do the setup and configuration. This was not required in my case, as I have an IT background. I also suggest you configure the cameras for Motion Detection Recording. If you set them for 24/7 recording you may only get a week, without purchasing a 2nd hard drive (which can be done for this unit).
I have now also configured a system for my neighbor, with many other homeowners in my neighborhood interested. The more coverage we get, the less vandalism we will have to deal with.
I am quite happy with my purchase.

293 out of 414

MikeW

on

May 7, 2014

Location: Tomball, TX

Setup and installation was a breeze. Image quality is excellent! Only complainant is that the motion detection feature is affected by light changes and insects, so you get a lot of false alarms. Sensitivity control has had minimal affect with correcting the issue. However, great product for the price.

294 out of 414

RT

on

May 7, 2014

Location: Miami

The system is good, the quality it's the best definition. Now I do not like the Top Plastic on the camera, before you had everything metal design...Just plug and play, that's great!

295 out of 414

Home User

on

May 6, 2014

Location: Colorado

I have only had this system for a few weeks, so I cannot speak to long term reliability. However, they are very easy to set up. Once the wire is run through your house, you are basically done.

I have been fine tuning the settings and so far it has everything I need. Getting the motion email alerts is great, but fine tuning them to not trip on every leaf movement, shadow from a tree, or bunny is a bit difficult. That being said, there are plenty of settings that allow you to get whatever you want out of this unit. The image quality is amazing, in particular the night vision is great.

Additionally, I didn't expect the cameras to be so small and blend in so well, you can hardly see them on my house. The night vision uses very dim red LED lighting, not the bright blue that some other units use.

296 out of 414

KEISBS

on

May 2, 2014

Location: Ohio

Picture is amazing, very easy to setup and love using POE cameras. much easier to run Cat5 cables.

297 out of 414

Dave

on

May 2, 2014

Location: USA

Great System! Bought it from Costco on sale for $799. Well worth the money for HD cameras. The level of detail is very good and the cameras have a nice wide viewing angle. The NVR unit is also very nice and intuitive to use. There are a lot of nice features such as tamper detection and many levels of motion detection. Night vision is also very good as well. The only thing that would be nice would be a quick way to put the motion detection on a do not disturb mode as it is very sensitive and rain or bugs at night set the unit off beeping and email alerts come flowing in. To disable the motion detection you have to select each camera separately and then disable the emails and beeping. If it had this I would give it a full five stars.

298 out of 414

RedCab

on

May 2, 2014

Location: California

Purchased this unit at the recommendation of a friend...

Plus:
-Setting up the cameras was trivial... plug in and they showed up within a minute
-The system hardware appears to be well made and sturdy, including what seem to be robust PoE ethernet cables
-Picture quality (HD) is very crisp in good lighting. Looks good at night but still considering whether it is good enough to identify a person 30 feet away.
- Lorex customer & technical support appear competent... but you'll have to wait 5 - 10 mins on the phone before you get a person to talk to.
- Setting up the ipad... the availability of this interface is great. The set up was more like 30 mins to get it right, not 30 seconds. My issue was poor instructions...once I tripped on the right path it did actually take only seconds to configure.


Minus:
- NVR is much noiser than my desktop PC. It's the fan. I've asked for a replacement which Lorex is kindly sending in advance of returning the original unit. We'll see if the new one is quieter... if not I will either return this system or see if I can install it in some remote location, like my garage.
- The system software interface is terrible. As an example, I wanted to turn off the audible alarms and I must have had to click 4 different "off" buttons which I only found by paging through all the menus. I am a technical person by trade and could figure out a lot of the control but much of it I have no idea about. A less technically inclined person will be lost.
- Internet connections necessary for viewing outside of your home network involve "port forwarding"... you'd better be technically oriented to attempt this set up yourself.
- Still have not been able to make "email alerts" work.

As of this writing the unit is still only set up in my living room on a trial basis. Still deciding whether I will keep it or return it.

299 out of 414

Happy Consumer

on

April 30, 2014

Location: Florida

I purchased the Lorex 8 channel LNR 300 Security System in April 14 for my home. It came with 4 bullet cameras so I also purchase a additional 4 Dome night vision add on cameras with my order.I was very impressed on how easy the system was to hook up and how it performs you get a crystal clear picture from these 1080p cameras on your monitor and it works great in the darkness.The best feature is that you can monitor your home from another location on a phone tablet,notebook or laptop.This was the main reason why I purchased this product.I would recomend this product to anyone.Im very satisfied with this system

300 out of 414

Sparky

on

April 30, 2014

Location: US

I bought this system because I wanted an IP camera system with high quality images. The system was easy to install. The POE ports on the NVR are nice because the camera does not require a separate power connection. The NVR system is good and has a lot of options. Cameras are very nice. Picture quality is very good. Night vision is good also. I would rate this as a very good system and I am very pleased with the purchase.

301 out of 414

jlw

on

April 30, 2014

Location: Naples, FL

The price was certainly right and the setup was remarkably easy. The most difficult part was chasing down the wiring of 8 cameras throughout the attic; then down through a wall into the office. I particularly like the ability to monitor the system when away from home.

302 out of 414

GFP

on

April 30, 2014

Location: Pittsburgh, PA

Needless to say, I did a lot of research prior to the purchase of the Lorex Stratus security system. One important factor that was important to me was the 1080P cameras which provide better resolution and depth of field. I felt comfortable in making my purchase at Costo for the reasons of price, concierige service and liberal return policy. Everything worked well out of the box. The Stratus NVR located all of the cameras within two moments of pluging in the CAT5e cables. I did have to call Costo Concierige for assistance for router and port forwarding configuration so I can view remotely. My camera installations were exterior with cable wraped around the building. Because of this, I purchased a 1,000 foot roll of cat5e exterior which is uv resistant. I installed exterior PVC junction boxes at each camera to keep my connections dry and away from weather.
My system has been operating for one week and I am pleased with the results.

303 out of 414

KenK

on

April 28, 2014

Location: Michigan

Lorex LNR380---excellent system for home use. Fast delivery, easy installation and Stratus system easy to install on smart phone. Found customer service to be very helpful and responsive. I would recommend Lorex systems to my friends.

304 out of 414

jeo393

on

April 28, 2014

Location: Tampa, FL

After much time spent reading reviews and comparing similar market products, I finally decided to go with this LNR300 as my first home security system. I love the ability to monitor from anywhere online or via their app (iphone / tablets). I was surprised at the nice quality of the video coming from there small cameras. I would definitely recommend this to others.

305 out of 414

Bob

on

April 27, 2014

Location: Teaneck, NJ

The system is very easy to setup. The DVR does recognize the cameras quickly and the picture quality is very good. Remote viewing setup is a snap if you follow the written instructions and ignore the website video. Download the Lorex netHD Stratus app (not the Lorex ECO Stratus as instructed in the video) and connect to your cameras through your smart phone in less than 60 seconds. Other than this app download confusion, the system is easy to setup and so far works great.

306 out of 414

John

on

April 27, 2014

Location: Plainview

Easy to install, plug and play, excellent technical support. Works great with iPhone but working on ipad.

307 out of 414

Security Professional

on

April 25, 2014

Location: Baton Rouge LA

Purchased system for my home to replace older analog system. Also purchased 2 dome cameras. Very pleased with picture quality in live mode and playback. However, the nighttime picture from the dome cameras isn't as sharp as the bullets. IR range is good as advertised. The NVR is really easy to set up for remote viewing. I use an apple computer at home on the same network to view the cams with the apple plug in which was not to hard to set up with the local IP address from the NVR. The remote view client software works well also but is a little tricky to set up. The NVR menu is pretty easy to use but the playback features could be improved. An easier calendar search would be helpful. Also, during playback, you can only fast forward up to 4x. and if you are looking at single camera playback, a narrow portion of the picture bottom is covered by the control bar. I did make 3 seperate calls to tech support and they were great! I didn't have to wait for someone at all and they were very helpful. Pleasantly surprised. Overall its a good product with superb picture quality and I would give it a 5 star if playback was a little better. Almost forgot, the fan is somewhat noisy, so put it where it won't bother you and run a HDMI cable and a extended mouse cable to your hi def TV. (you can splice a plain old 22gauge 4 conductor to extend your mouse cable)

308 out of 414

htrn

on

April 25, 2014

Location: Home

Over all this is a great system with good quality video. It has lots of advanced features for monitoring motion, video loss, and tamper. I have 3 of these systems installed and my only issues are with the low quality ethernet cables provided. The cables provided are cat 5e and in certain situations the video will drop in and out; most likely due to electrical interference from outside sources. I have had to run new cat 6a ethernet cables to correct these issues. Other than this I am happy with the performance of this product.

309 out of 414

PK

on

April 24, 2014

Location: Texas

Love the PoE concept makes it easy with less wires and hassle up in the attic. The unit setup was a breeze and it finds the cameras. the main unit fan is a bit noisy - will check back with customer service later after a month or so. I will be adding dome cameras and / or wireless cameras to this package

310 out of 414

S.W.

on

April 24, 2014

Location: Los Angeles

While checking out different systems for home protection, I researched a bit but relied on a professional's opinion. We both came up with the same system.

I am extremely pleased with the video and options. I only wished that the system came complete with sufficient number of cams. Four is the BARE minimum. Six would be a perfect starter kit. The box is quiet enough if there is music or television in the room.

Overall, I am very happy with my choice and have recommended it to others.

311 out of 414

Spencer

on

April 24, 2014

Location: Bahamas

I plugged in the NVR and cameras, 15 minutes, system is operational and working great. Lorex built the the easiest system to install. Incredible HD resolution. I have very limited bandwidth on the remote island that I am on and the system works incredible from the US. I recommend Lorex over all other systems, do not waste your money on the cheap systems.

312 out of 414

WLD

on

April 24, 2014

Location: Perris CA

Tough part about the set up is running the cable and mounting the Cameras. After that it was easy. Heck all you have to do is plug in the cameras, wait a few minutes and on your monitor is a clear crisp shot of what the camera is pointed at. I have seen other systems with the cheaper cameras ...600vl and 700vl ...just does not compare. Digital Zoom is good, and Night Vision is great.

Only issue I am having is working out the sensitivity of motion record. If you have plants or trees or anything that move it will pick it up and record. So now I am bombarded with emails of movement alerts. Need to work with it more to get it where it will pick up just a person entering the view.

I have a central router/modem with 2 router acting as a switch. I routed the wires down my wall and into my office and plug the wires into the NVR. The Wan plug goes into my router/switch which connects to my main router.

This gives me the ability to connect via HDMI to a monitor, Internet Browser access, and android capabilities through my phone.

Looking for a PTZ camera that I can add to this.

Awesome so far, you will need to spend some time to learn the software after that you can customize a great deal in reporting.

I give it 5 stars

313 out of 414

PeteSJCA

on

April 24, 2014

Location: San Jose, CA

I read a lot before I purchased this system and I am very happy with my purchase. It was easy to set-up the cameras and recording schedules. Setting up the email notifcations and DDNS were a little bit trickier, and I had to call customer support a couple of times. The wait times were short and reps were very knowledgeable, and extremely helpful. I am thinking about adding two more cameras to monitor my living room and family room. I would buy this system again!

314 out of 414

Lorex24hr

on

April 24, 2014

Location: Home

I am very happy with my Lorex NVR 380 Video pictures incredible. I also like the easy hook up with the cat five & no additional power for each camera.Very easy to operate and customer service was great.

315 out of 414

Mayrha

on

April 24, 2014

Location: Montclair Sports

We have had the system for a few weeks in our retail shop(two floors) had it installed by a pro. (6 hour install))His feed back was that out of all the surveillance cameras he had installed(3dz) these are very great quality and very user friendly. the staff had all had a go at trying out the set up and have found it to be flawless and clear to view what is going on on the sales floor. We love the product and wish we installed along time ago.

316 out of 414

CHRISTOS

on

April 23, 2014

Location: CHICAGO

Purchased this IP system along with 2 additional dome cameras from local Costco. Everything works as expected. Setting up tablet viewing was a breeze! Having a hard time viewing from a standard web browser but working with tech support on that topic. So far so good!

317 out of 414

Tourwing

on

April 22, 2014

Location: Texas

Purchased this system after doing some research on DVR/NVRs. I liked the Stratus Connectivity plug and play as well as being able to port forward the cameras. Setup was quick and simple. The down side is that when viewing on the PC and smart phone via Stratus, the connection is slow and the video choppy. Going to try and port forward my cameras through my router and see if that improves the connectivity. Also, one of the Dome cameras that I purchased quit working after two days. A call to the Tech Group got me a RMA #. No problems getting a replacement. I've only had this system installed about a week now. Will update this review after I get to spend some time evaluating it.

318 out of 414

JC

on

April 22, 2014

Location: USA

Super easy to install out of the box. I tested each camera before installing and all appeared to work well, discovered that one camera at night doesn't work. I called tech support and this is where is gets bad. First guy ok no problem we will replace the camera, we get disconnected after it took 30 min of hold time to get him. I call back, second guy kind of rude and very short. He wanted me to get a ladder while on the phone and get the serial number off the camera, gives me a ticket number to call back in with ( gives me the wrong number) I get the info and call back again, hold for awhile once again. They send me an email to fill out and return so they can send the new camera to me. I wish they had told me that I needed to send the old camera back prior to receiving the new one, I would have taken it down when I was up there the first time. My feelings are, they should provide a return label for the old camera and they should replace the bad camera prior to me having to sending it out. Not at all impressed with how they handle warranty claims. I am considering returning it all and buying a different system. I gave this a rating of 1 star, not because of the system, it seems to work well (the cameras that work) but the service and the process and the time it took (2 hours) to get resolved) And now having to wait to send the old camera back and wait for the replacement.

319 out of 414

Curt

on

April 21, 2014

Location: Kings Beach, CA.

This is the second LNR300 system we have purchased for our businesses. We bought the second one because the first one was an easy install, connectivity was a snap, the mobile application is an easy setup plus works great, and finally, the video is clear enough to get license plate numbers and facial recognition when needed. Would HIGHLY recommend.

320 out of 414

Larry

on

April 21, 2014

Location: Albuquerque

This system is fairly easy install. The only troubles I have is 2 cameras don't work in the night. I have contacted Lorex for replacements. Instructions are long and complicated. When viewing instructions on the screen is hard to understand.

321 out of 414

SFWatching

on

April 21, 2014

Location: San Francisco

Its only been two days since I took things out of the box. Easy to assemble cameras to DVR and DVR to router. NOT easy at all to find Mac compatible software or instructions. What is advertised as being, simple as 1-2-3 in under 3 minutes has turned into 1-2-3 hours of my time trying to search Lorex website for instructions, manual, software, etc. Then at least 30 minute wait to speak to a customer service rep then 3 hours of phone conversation with reps (very friendly and professional but appear to be learning the system along side me as I ask my questions). Finally got cameras to display video but not by using the advertized 1-2-3 method. All manual configuration and trial and error. The computer desktop software is the most non-user friendly software I have come across. Nothing about it is intuative. On the fence about returning this unit. Maybe in a couple of days or weeks I will be a happy camper but its been a steep uphill climb to just get video to display on software. To get true full experience and usability, you have to connect a dedicated monitor to the DVR. Limited functionality if you only use the computer desktop software. I was hoping not to have two monitors on my desk for this unit. I have the unit in my bedroom and you will need to get used to the fan that is continuously running along with the two bright blue led flickering lights that I just block out by setting something in front of the unit to block out the light in the room. Was hoping to utilize the DDNS feature so that I can view cameras via a webpage from anywhere in the world. Cant set that up till I buy the dedicated monitor to perform those type of configuration settings. For now, only folks connected to my homes wired/wireless network can view video but they must go through the arduous process of downloading and installing and configuring the dvr settings on their respective computers/tablets/smartphone. By the way, customer support reps could not get my Samsung Galaxy tablet to work with the DVR tablet app even though my tablet is running android 4.2.2 (3.2 is the minimum required specs).

322 out of 414

CostcoShopper

on

April 21, 2014

Location: Washington

After just installing this, the entire family was very happy with the product. We bought it from Costco.com. The cameras are good quality. The only thing I have a complaint about is the unit fan is a little loud for my liking.

323 out of 414

Phil

on

April 21, 2014

Location: Australia

Image quality is exceptional, system and setup very easy, The QR fast setup for Smart devices worked very smoothly, the Night images are also quite good even compared with more expensive cameras. overall I am very happy with the purchase, very good value for money and I will be ordering again. I have installed CCTV system for 25 years.

324 out of 414

TAC

on

April 20, 2014

Location: Cary, NC

Setup was a breeze. Video quality is excellent both day and night. Impressed with overall quality of the product. Stratus connection was easy and seamless. Don't bother with anything short of IPcamera at 1080p resolution. If you cant make out facial features, what's the point of video surveillance? Haven't used the helpdesk support so can't comment on that yet. Highly recommend the LNR300 series with IP cameras. I'm going to need a couple more cameras in the near future. Glad I got the 8 channel for future expansion.

325 out of 414

RON

on

April 20, 2014

Location: NEW MEXICO

I purchased the LNR 382 c4b package from Costco online. This is a four camera HD with 2T DVD and has Internet connectivity. The quick start guides were spot on with their clear and concise directions. It really is as easy to set up as the guides suggest, and you can find videos on their website to assist if needed. I also love the Stratus connectivity and it too is as simple as indicated. Simply load the app on your phone and follow the step by step directions. Within minutes, the entire system was up and running without any glitches. These HD cameras provide an incredible image quality and the zoom feature is really nice. I would highly recommend this system. Have had the system since April 18, 2014, short term thus far, but have no complaints.

326 out of 414

Thom

on

April 19, 2014

Location: Fla.

Great product. HD 1080P plug and play set-up. The only bad thing I could say about the system is that the cooling fan is slightly loud.

327 out of 414

Physical Security

on

April 16, 2014

Location: Seattle area

I found this on sale at Costco for $799 with 4 1080p cameras and 8 channels. I installed my Lorex 1080p security system about a week ago. Setup was very easy. The main time consuming activity was running the cables. Installation of the cameras was very straightforward and intuitive. The cameras generate a very nice picture. I am glad I decided to go with the 1080p version as it is vastly superior to the 900, 800, 700 TVL cameras. It produces a clean picture with bright, vivid colors. The large 2TB drive also stores many days? worth of video before it is overwritten. The motion detection feature is excellent and the night vision is good.

The remote viewing setup on my iPhone was pretty easy. Just be sure you chose the correct application for your device. Technical support is excellent, but the wait times can be very long (30 minutes +) during one session. It is very convenient to look at my cameras remotely when I'm away from home.

Overall, this is a very nice system and I am happy with the purchase.

328 out of 414

SDlorex

on

April 14, 2014

Location: San Diego, CA

I'm very happy with my new Lorex system. Quality of the image is excellent. Setup was easy and remote viewing via iPhone is a definite plus. Some of the software interface is a little confusing, but overall easy enough.

329 out of 414

Jacob

on

April 14, 2014

Location: Sunnyvale, CA

This system works! I have tried many of them and this is really good. What works well and what not.
1. Easy to install as a system with Stratus at play. So no need to be Networking genius to set it up.
2. HD quality including night vision. very good.
3. Motion detection tuned up and creating privacy zone is really helpful.
4. I could not make the email work!
5. I have managed to use a client side AP so I bypassed the wiring problem across the house. You will need to know how to do that but it works,
6. The PoE is 12vdc. So it is easier to feed directly the cameras from regular transformer. However I'm not sure that it will sustain that level over 50 or 100'. This is why the standard PoE is 48v,
I would recommend it over others.
7. You can buy it a COSTCO. this is a bless and they have a discount this month. 200$ off.

330 out of 414

Dan

on

April 14, 2014

Location: CA

Camera quality is excellent, even in darkness. Easy mounting and setup. Haven't been able to get remote viewing on my mobile phone yet. Some of the setup is overly simplified, for example, setting up the router for port forwarding to remotely view, there are no clear instructions, just a wizard to configure your router for you. My router wasn't on the list, so having the simple ports available would have been preferred. Compared to my previous Swann HD system this is much improved.

331 out of 414

Jvision

on

April 14, 2014

Location: Las Vegas

Purchased the full system with 4 cameras, NVR and all connection cables. Comprehensive system. Reasonably straight forward installation and system fired up correctly right away. Used a HDMI monitor to set it up. Getting the remote access on my PC took several tries but that is now operating perfectly. Still have to get around an "create tunnel failed" error on Android. Picture quality is very acceptable both in daylight and night conditions.

332 out of 414

KR

on

April 13, 2014

Location: Houston

Great picture quality and easy setup. Very happy with my Lorex NVR system!

333 out of 414

Dale

on

April 12, 2014

Location: Tennessee

This is not a good system - this is an OUTSTANDING SYSTEM.

I've been through a couple of those wireless kits that you can buy - simple to setup, but leaves much to be desired, particularly in features in functions. This HD unit has it all. It is so flexible, that you may find the configuration and setup somewhat daunting at first. Don't despair, you will want all of the capabilities this unit has to offer. The resolution is great, remote access is very easy to setup and the Remote Live View via smartphone or iPad is quite impressive.

Night vision is a bit difficult as bugs seem to love the infrared lighting in the cameras. This leaves the motion detection feature difficult to use. I set mine to do continuous recording from dusk to dawn and turned motion alerting off during those periods - problem solved. Another example of the capabilities of this unit.

The technology involved in this unit is far superior to others that are on the market. The software is well thought out and will serve most every need.

You will not be disappointed.

334 out of 414

Dennis

on

April 12, 2014

Location: Cookson

This system surpassed all my expectations, It was easy to install and is plug and play. The night video is good but the daytime video will blow you away. The only problem I have experienced is that because this unit records in 1080p my older PC will not recognize the data that I downloaded to a thumb drive. You must have access to a system with an HD player. This is not the fault of the system, I just need to upgrade my desktop. The software controls are intuitive and I have only needed to access the manuals a few times so far. Kudos LOREX!

335 out of 414

jeff

on

April 9, 2014

Location: lynn haven,fla

I recently purchased the lnr300 kit with 8 cameras from H&p photo. The system was easy to install, I was able to hook up with my PC and phone with ease, for the home I have it hooked to my tv works great. So far I am happy and think that it will do the trick. The only problem I had was me running the lines. Its a very easy system to install for the do it yourselfer.

336 out of 414

Milo

on

April 9, 2014

Location: San Jose, Ca

I purchased the LNR382c4B system and they were super to deal with and the system came in a few days. The system exceeds my expectations and the day quality is excellent and the night quality is good. I am not a computer person but I was able to get my Ipad, IPhone and desktop computer working with the Lorex system with out much difficulty. I purchased a 22bw IPS full HD 1920X1080 monitor to work with my NVR from BestBuy for $129.99 and the quality is excellent.

I would certainly recommend this system to a friend, if you are interested in this system Costco has this system on sale for $799.99 through April 20, 2014.

337 out of 414

RDC

on

April 9, 2014

Location: New Jersey

Finally a reasonably priced security system is available for small businesses and homes. This unit has greatly quality. The box, setup instructions, cameras and extras were all well packaged with a clear answer on how to install. Setup was a little cumbersome through local network access but extremely easy on phone. Local software and access through Internet Explorer could also use a little finesse. Picture clarity is nothing short of amazing. Would definitely recommend Lorex for your security needs.

338 out of 414

Qinsp

on

April 8, 2014

Location: Norco, California

We installed a Q-See DVR 700TVL system. The cameras were blinded easy, mediocre resolution, poor night vision, hard to connect to iPhones, and the DVR was LOUD.

So as soon as I finished installing it, I tore it all down and replaced with a Lorex LNR300 system from Costco. It had 6 bullet cameras, and 3 dome cameras, and a second Power-Over-Ethernet switch. I'm much, much happier.

The Good:

Very easy to set up.
Very easy to connect to iPhones.
Hard to blind cameras, good low light performance.
Excellent resolution.
DVR is quiet.
The second switch that is included makes covering large areas much easier.

The Bad:

Software does not allow you to "flip" or "mirror" images.
While the DVR is quiet, the PoE switch is not so quiet. Not as bad as the Q-See DVR, but loud.

The Ugly: It will occassionally switch DHCP IP addresses for the DVR and cameras. This means that if you want your images in a particular order, they might move.

Overall, I'm very happy and would recommend it.

339 out of 414

Ernest

on

April 7, 2014

Location: Dublin, CA

The product is easy to install and works great. The problem I have is with the dome cameras. It seems that they lose signal constantly. I think the dome cameras has a bug. I swapped the bullet camera with the dome just to see if it's the wiring or the station but the problem seems to follow the dome cameras. I would rate this higher but the dome cameras just is a pain in the behind.

340 out of 414

Roch

on

April 7, 2014

Location: MN, USA

Product was easy to set up and work great!!! Camera images are amazing and, so far, DVR is working flawlessly without a hitch!!

341 out of 414

Tony

on

April 6, 2014

Location: Torrance, CA

I bought the Lorex LNR382 with 6 cameras from Costco. The shipment came nicely packaged. All parts are functioning. Over all, image/video quality is pretty good. Disappointed with the motion detection sensitivity and the constant motion caused by bugs at night and shadows on the ground from trees during day. Motion detection can be smarter, otherwise, it's useless. Overall, a good system at a decent price.

342 out of 414

nacpan

on

April 5, 2014

Location: Australia

I purchased this product after weeks of carrying out research into High Definition Security Camera Systems. I have previous experience with my previous security camera system purchased on ebay from a chinese seller, obviously a much cheaper system. I wanted something that would provide greater detail pictures, particularly at night when most of the "thieves" are active.

The Lorex system is amazing. Out of the box 'plug & play'.... I was able to receive the feed on my Android smart phone within 2 minutes. This was not the case with the china product. The pictures are amazing.

Cannot fault the product.

EXCELLENT EXCELLENT EXCELLENT.....

Honestly... you get what you pay for.... and Lorex is number 1.

Cheers,
nacpan

343 out of 414

lh10938

on

April 5, 2014

Location: California

Purchased a 16 Channel Stratus HD NVR security system with 3TB HDD and 9 1080 cameras.
System is working well and clarity is very good.

344 out of 414

NinjaPlease

on

April 5, 2014

Location: California

Having owned this system for less than a week, I'm still in the process of installing the cameras and can't vouch for its durability at the moment. I can say that the video quality is excellent and the NVR is easy to use. One thing I noticed that should be addressed in the future is the size of the female RJ45 plug on the camera. Getting this part through a wall requires quite a big hole. I also wish the NVR supports recording of 3 megapixel cameras. The 2mp cameras this system came with are actually made by HIKVISION, which make excellent cameras. I have the 3mp version of this camera and was able to use it with the LOREX NVR by changing the HIKVISION password to match the LOREX cameras. Unfortunately the NVR can only record up to 2mp so I'm not able to take advantage of the increased resolution of my HIKVISION.

When trying to register my NVR with LOREX DDNS, i got an error message stating my MAC address had already been registered. A call to LOREX quickly solved the problem.

So far I think this is an excellent system and LOREX has been quick to fix any issues. I have recommended this system to some of my friends that are interested in purchasing HD security cameras.

345 out of 414

Jeff from San Jose

on

April 3, 2014

Location: San Jose, California

I purchased the LNBR363C9B bundle from Costco.com on March 28, 2014. I have had an analog home security camera system for about 4 years (different manufacturer) and although I've been relatively happy with it - after an arson attack on my home in January 2014, I realized that the new 1080P HD systems was just what I needed for an added sense of security.

I did a lot of research and settled on the Lorex system. I had almost bought a system from them 4 years ago. I did have some installation issues and a problem with 2 cameras (out of the 9 that came with the system) but their Tech Support is FANTASTIC. Don't listen to any naysayers - they do a great job, taking the proper time to make sure you have your issue resolved. They've also just recently expanded their support hours to 7 days a week, and 5 am to 8pm PST.

What is the major difference between this system and the older analog systems? Probably like going from a Model T to a Jet Engine. There is simply no comparison. It is far easier to setup and install, I LOVE the PoE cameras: just one standard network cable supplies power and signal. But what is most impressive is the picture quality and the coverage. My current analog system has 16 cameras but with the 1080p HD system, I could probably get away with about half that number.

Cons: You probably WILL need to call Tech Support at least once. Some of the documentation is simply incomplete; but don't get angry..be patient, it is well worth it.
The other con is simply the high cost of this technology - but I feel that it is well worth it for the picture quality, the fantastic scope of features available, the ease of use.

Oh...one minor issue, but Lorex does warn you: The NVR has a continuously running fan which is a bit noisy. I have it in my home office and it doesn't bother me but I wouldn't want it in my family room or bedroom.

Do yourself and your family a big favor: get the security you will cherish with a LNR300 type system from Lorex. You are going to absolutely love it!

346 out of 414

Don

on

March 31, 2014

Location: Los Angeles

The cameras and the NVR were easy to set up. I attached 8 of the cameras to the PoE switch and then a single cable to my network router and then a line to the he NVR. I don't like seeing any wires so this worked very well. I also enjoy being able to view see the camera views form my flat screen, computer and iPad. However the NVR is so noisy that we can't be in the same room with it. Not sure what to do at this point. I sent an email to tech support telling them that the hard drive and fan were very noisy and they told me to reboot the NVR and return it to factory specs. Really? I'll try them again tomorrow.

347 out of 414

EC

on

March 31, 2014

Location: Vancouver, BC

The package was well packaged upon arrival. The image is very sharp and we can see the images in total darkness. It's good that we don't need to use a power source for each camera as that's the benefit of the cat5 cable and the 100' cables are also a bonus. Easy to setup on monitor and onto my iPhone. Though my husband might have downloaded the wrong app for his iPad cause it logs out frequently and he can't view the image for very long. Though it's much easier to view playback on iPad than the actual tv monitor. Very user friendly interface. My experience has been good with lorex. I am not that compute literate but I was able to get this up and running all on my own before my husband got home. This is my first security system and my first time setting it up.

348 out of 414

Jim

on

March 28, 2014

Location: Oregon

Very nice cameras sturdy and easy to connect with my I phones and Mac computer with the help of customer support. After port forwarding and setting DVR to static it connects flawlessly without a glitch. I have the 9 camera system form costco upgradable to 16 cameras. I plan on adding a few extra cameras.

349 out of 414

Bruce

on

March 28, 2014

Location: Columbus

Found the unit to be very well built. Camera's give a very clear picture. Only negative comment I have is when I needed some technical support, the wait was too long but once connected, they were all very nice and helpful.

350 out of 414

Al

on

March 24, 2014

Location: Northern, CA

Did some research on video products and found the Lorex system to be the one system that can solve my surveillance issue while allowing me room for growth.
Other systems were $4,000.00 to $6,000.00 without the flexibility that I required.

Order from Costco on a special and arrived within 4 business days. Cool.

Pros : complete system, large storage and ease of use for the most part was impressive, cameras well built with great vision / nigh vision etc., well packaged and delivered.
IPhone setup was the easiest just like the video.

Cons: Software is still new, hence some issues in recognizing cameras if you change cameras, had to reset the system or remove the IP camera configuration and search again.
Which is not an issues, however, took some time to figure out and thanks to the reviews it helps. Software does run slow / refresh on my PC.

Misc: the POE switch was not driving 200? (Spec for 300?) of Ethernet (would drive 200? from the NVR with no problem). Which led me to believe it was the switch. , called Customer service unfortunately had to wait for 52 minutes for tech support. I did informed them of the wait and were very attentive in resolving my issue with a new POE switch to be shipped asap. There is a new tech center to be open in the west coast, so should help resolve the wait since other folks reported similar issues.

Suggestions for the product: Should include a quick application quick start guide.

All in all I do think it?s a good product for the price just need some more customer feedback to make it a better product.

Amount of features are impressive and not sure I will use most, however, the more I use it the more I realize I want these features.


351 out of 414

Urban Float

on

March 24, 2014

Location: Seattle

Bought the 4 camera package and set it up at my float spa for the safety and security of my staff. The install was super easy, the power over ethernet is great, the image quality is really really good. The system is very easy to use and configure. The only sticky point for me is getting remote access to the system via my iPhone, but I am sure that has more to do with my router config than this security system... i have no doubt i'll get that sorted out in time. I would highly recommend this system - I will be buying more of them as my business expands.

352 out of 414

Nikhil

on

March 24, 2014

Location: California

Good:
System was easy to set up. No complicated configuration etc. Picture quality is great. I can easily access the live stream from my phone and tablet.

Bad:

Motion detection is pretty basic and completely useless if you are setting up the camera outdoors. I was hoping to use this as a security system which will email me if someone approaches our house while we are not at home. Shadows of leaves or leaves moving in the wind trigger the motion detection, even at lowest setting. At night, random dust and insects etc near the lens cause motion detection to kick in continuously.

There is no way to arm the system for motion detection (and email) on demand (say when you leave the house). You can only set it up to have a fixed schedule. This means I cannot easily enable motion detection email when I leave for a dinner or something at night.

No support for Linux or ChromeOS, you need a Mac or Windows if you want access to web UI. They should use HTML5.

353 out of 414

John

on

March 24, 2014

Location: PAC

We are very satisfied with the Lorex 9 camera IP HD PoE system that we purchased. The customer service that we've gotten has been great! The system was not quite as complicated as I was thought it would be. And the options & manageability is exactly what we needed with the remote mobile device accessibility.

We are a corporation. And we are now thinking of purchasing more cameras to add to our current Lorex system.

I would highly recommend the Lorex video systems to anyone in need of video management!

354 out of 414

Rick

on

March 23, 2014

Location: West Palm Beach

This is an upgrade from another system I had. I heard that the police like it when they get clear videos and pictures so I decide to go with this system. It was very easy to install and start using immediately. The picture is excellent when connected to a HDIM TV. Connecting it for viewing on the phone was very easy, just as they show on the video. Now connecting it to the computer was another thing. I followed the instructions in the manual and there was no way to connect it to my computer. I called the Costco Tech support and they ended up connecting me with the Lorex tech. The tech took control of my computer and got the NVR connected to my computer. I ended up having to use the Tech support three times for two different computers, but they were able to resolve my connection problems. I wish it would have better control of the digital zoom, when you use it it's not clear, but you can see. You lose quality when using digital zoom from the computer compared to the direct connection through HDMI. I wish it had zoom control from the phone. It would also be nice to have a PTZ camera and cameras with adjustable zoom. Overall I am very happy with the picture quality. Oh, one more thing! I live in South Florida so we have millions of flying bugs and they will set off the camera motion sensor alarms. You can lower the sensitivity, but I lowered it all the way because I was getting hundreds of email notifications, but then it did not sense me when I walked in front of the camera, so I ended having to turn it off.

355 out of 414

bill

on

March 17, 2014

Location: ga

Quite a system! Outstanding picture and close up capabilities. A lot of thought has gone into design and quality. I'm amazed at all the things you can do with this system.

356 out of 414

Jim

on

March 12, 2014

Location: Ct

Product very easy to set up. Initial quality very good. Time will tel if the LNR 300 series is going to last. The cat 5 cable is so easy to run wires and connect. Would recommend product to anybody looking to take their security to the next level.

357 out of 414

james

on

March 12, 2014

Location: Sacramento CA

I am Disappointed in the picture quality. I was expecting more out of a HD-1080. It?s better than my old 700 CCTV but not by much. The done cameras can?t be installed anywhere but a ceiling. No adjustment if you want to install it on the wall or a flat surface and night vision could use improvement. Nothing close to the picture you see advertises. The zoom feature is also a big disappointment. Only one size zoom and blurred, will not read license plate. I had to struggle getting the mobile app configured. The app recommended for my system Lorex ECO Stratus did not work. I had to use the Lorex netHD. Trying to find online support was difficult. Most videos found were about how great Lorex is. Another negative is the video is always choppy. The plus side is its viewable on Firefox, Chrome or Explorer another plus is once you get it register it connects to your Mac Address there for no worry's about your ISP changing your IP address while your away from home. (LNR300 8 Channel)

358 out of 414

JD

on

March 11, 2014

Location: Cape Coral Florida

My experience with the LNR300 Series has been a phenomenal one. The cameras produce a high quality image, they are extremely flexible with respect to programming. I purchased the system for a vacation home that I occupy only a few weekends per month. The real time images allow me to monitor the surroundings. I setup the motion detection - Email feature and have already received emails from when the lawn company, County appraiser, and some random construction worker (who used my outside water faucet) wondered onto my property. I love this feature!

The setup was not as simple as advertised but I have been extremely impressed with the technical support department. They were able to remote into the NVR and basically setup the entire system for me.

359 out of 414

LL

on

March 10, 2014

Location: Chino, CA

Cameras have high quality 1080p resolution picture. Night vision ok.
Easy to set up with remote viewing on laptop/tablet/iphone.
Bullet cameras have cheap plastic covering/shield on top that come off easity.

360 out of 414

michele3918

on

March 9, 2014

Location: Florida

Purchased this product at Costco.
Easy to set up and great picture quality. Lots of options.
I will be adding 2 more cameras to the system. Port forwarding is quite simple to setup for handheld devices.

Overall very satisfied and would recommend to friends and family.

Thx.
M.

361 out of 414

SouthoOfMain

on

March 8, 2014

Location: Spartanburg SC

I had a very hard time contacting tech support. Tried for two weeks and just hung up after being on hold for so long. After i did talk to a tech i couldn't understand much of what he said and he did not understand my problem. Called back 2 weeks later and there was no waiting and i spoke to an american and he was able to help me correct my problem plus encouraged me to call back if i had anymore problems or questions. The system now works the way it should. Don't call the installers because they charge from $100 to $250 per camera to install. better to do-it-yourself or hire someone to help you. My helper cost me $80.

362 out of 414

HomeCam

on

March 8, 2014

Location: NJ

When the kit arrived it was like Christmas, many well packaged boxes to open. Plug in a monitor, network, & cameras, power up, and the video started to display and record.
For my residential installation I planned to mount cameras under the soffit. This was foiled by the lack of mounting surface and brittle plastic soffit. Although, mounting cameras to the exterior wall and sneaking the wire passed the soffit worked well. I was a little disappointed in the size of the female rj45 plug hardwired to the camera. It appears to be high quality but requires a much larger access hole to be drilled to route the cable. I?ve found that the DVR requires a reboot if I move cameras around or replace cameras while bench testing and mounting. I underestimated the field of view that the cameras are capable of. The widescreen capabilities of these cameras will allow me to install fewer cameras in my environment. I was a little disappointed that cameras 9 ? 16 have to be installed on your local network, I would have been more comfortable if they were isolated on the NVR. Hopefully this will not impact my network bandwith.
Configuration menus are easily navigated although they do not compare to what you might expect from a PC or Computer.
The remote control has proved to be fairly useless and doesn?t do much. The mouse is small and cheap looking but functions effectively.
Daylight video is amazing, video playback search options are plenty. I?ve enabled motion sensing and email alerts, all work well with some tweaking of sensitivity and zone.
NetHD Stratus Client Software for the PC has many features including the capability to remotely configure the NVR. Remote config. is very handy. Used in network on the LAN I have noticed that the live view will lag behind real time from seconds to over a minute depending on how long it is streaming. Lowering the sub stream resolution helps. I?m not sure the client is capable of streaming hi definition. I will continue to test for better resolution.
The fan is loud; the panel lights are bright and ?blinky?. The NVR is not suitable to be located in or visible to a living area. This should not be a concern as it is not prudent to have your NVR this accessible.
Once I downloaded the correct mobile smart phone client it worked very well. There are many versions available that look similar. The mobile client works very well. Make sure you have it working before you try to mount a camera. It is very handy in getting the cameras pointed properly while on a ladder.
Calling support was quick, technicians were very helpful.
CON: Audio recording not supported
CON: PTZ not supported.

363 out of 414

Rick

on

March 4, 2014

Location: Florida

After spending days researching the best surveillance system I stumbled upon this setup
After receiving it and setting it up, it exceeded my expectations. They have thought of everything.
I could ask for anymore features. It was also simple to set up. The night vision is amazing.
I highly recommend this for anyone that wants the best home surveillance system for the money.

364 out of 414

Bob

on

March 2, 2014

Location: Colorado Springs, CO

Great security camera system with wonderful live view video. The bullet camera for outside view are incredibly sensitive to dark of night video. The dome camera works best on the inside with very nice play back, but I love the B/W night video of the bullet. Easy to set up, had problem with one of the cameras. Called customer support and with in a week received the replacement, for one week I was in the dark. The only thing they could have done better was to send me a tracking number so that I would know what was going on. No harm, ever thing is now working with great HD video.

365 out of 414

clarance

on

March 2, 2014

Location: Rhode Island

system arrived on time, tech support has been easy to get a hold of, very helpful and had my system running in about 1 HR. Will need to buy additional camera's. Might want to consider a POE switch for easier cable management if making longer runs.

366 out of 414

SecurityGuy

on

February 25, 2014

Location: CA

Who wants security products for Christmas? We do. Being able to view all areas of your home while you're away is no longer a security "want" -- it's a necessity. This system was easy to install, easy to use, and provides much-needed peace of mind. I wish everyone in our neighborhood had one. Very clear images and the ability to go back and view everything that's happened make it possible to know what's been going on instead of wondering!

367 out of 414

StevieJ

on

February 21, 2014

Location: FL

Terrific system! 1080p cameras show a beautiful wide angle view and looks great on a 1080p TV as well as when away from home on an iPhone or iPad. Some of the initial settings I needed help with from Lorex phone technical support, but they have been great to deal with and very patient. Answered all my questions and will welcome your call with future assistance.

368 out of 414

sing2k

on

February 19, 2014

Location: Fremont, CA

I have a couple of Panasonic netcam and this one is by far the best monitoring system for me.

First the POE is so easy during installation, no need to worry about looking for power outlet where I mounted the cameras and since one can obtain RJ45 coupler and CAT5E cable in almost any length. I don't have to use up the 100-ft cable came with each camera for short distance installation.

The remote access from PC or smart phone can't be any easier. Follow the instruction or simply watch the minute long video and I set it up within minutes. If you need to activate email for alerts, a quick DNS registration is needed and all is documented in the manual.

Overall, I highly recommend Lorex HD, a bit pricy compared to other low res systems. Once you have seen and enjoy the quality of HD, you really do not want anything less.

369 out of 414

sing2k

on

February 19, 2014

Location: Fremont, CA

I have a couple of Panasonic netcam and this one is by far the best monitoring system for me.

First the POE is so easy during installation, no need to worry about looking for power outlet where I mounted the cameras and since one can obtain RJ45 coupler and CAT5E cable in almost any length. I don't have to use up the 100-ft cable came with each camera for short distance installation.

The remote access from PC or smart phone can't be any easier. Follow the instruction or simply watch the minute long video and I set it up within minutes. If you need to activate email for alerts, a quick DNS registration is needed and all is documented in the manual.

Overall, I highly recommend Lorex HD, a bit pricy compared to other low res systems. Once you have seen and enjoy the quality of HD, you really do not want anything less.

370 out of 414

Pat

on

February 13, 2014

Location: Greenville, South Carolins

The product was very easy to install. The only problem was with the router configuration and PC client software for Windows 8.1. On line support corrected with the problem router and it now works well. Still have some interface issues will the client software, but now use Windows Internet Explorer to view system over LAN with no problems. Remote on Note Tablet and Phone work great. Quality of picture is excellent on both Windows Internet Explorer and remote devices.

371 out of 414

Home Surveillance

on

February 11, 2014

Location: Alabama

This system hardware was easy to setup and the GUIs are relatively easy to understand. We have one camera that went inoperable within a week, but I'm sure it will be covered under warranty. Overall, a great experience and would highly recommend. I will be using Lorex again in the future.

372 out of 414

Roy

on

February 9, 2014

Location: South Carolina

After noticing some suspicious activity around my property I decided I needed a video surveillance system. I had several security companies quote me. I asked for high resolution and 24 hr connectivity from anywhere. I quickly found out this cost a lot of money so started looking for systems I could install myself. After some research I decided on the LNR300 series, specifically the LNR380 model. My system arrived in just a few days from Costco. It comes with very few instructions but the installation is very intuitive, no more difficult than installing a DVD player. It took a few hours to install the 6 cameras and run the LAN cables after which it started up with no problems. I was a little intimidated by the connectivity portion but it was a breeze. Most of the instructions that come with the system are about the STRATUS connectivity. Follow them to the letter and you will not have problems. I?m now connected through 3 family iphones, 1 ipad, my work pc and home pc. I can?t tell you how nice it is to be able to view your property while you are away. My system is 8 channel so I?m looking to add two more cameras which I found at Best Buy if you choose for some reason not to use the Lorex site. You can add additional cameras by connecting them to your router which was a pleasant surprise so I may add more still. I did a couple tests with family members and was very pleased with the resolution of the captured images you are able to retrieve. Night images are a little grainy but I?m at home then so no big deal. I?m very pleased with this system.

373 out of 414

Dave O

on

February 9, 2014

Location: Conesus Lake

After weeks of reading reviews and searching price I choose the Lorex 8 Channel HD NVR Security System 2TB HDD + 4 x 1080p 3MP IP cameras. The bench testing before installation was simple (assured everything worked before committing to installing) and POE simplified the installation when running wires for camera placement. The system is quality and ease of use is even more beneficial. It is everything I wanted and I am pleased the system does what I needed. You won't be disappointed.

374 out of 414

Tom

on

February 7, 2014

Location: Las Vegas

System was easy to install. The mobile app worked right away. I decided to add a second system but could not access the second system thru the mobile app. The picture quality is very good. The mac program operates differently with different screens than the owners manual depicts. The play back function did not allow for fast forward.

375 out of 414

Camera Guy

on

February 7, 2014

Location: Home

Very happy with my purchase. Works well and a great deterant against any criminal activity.

376 out of 414

Dave B.

on

February 3, 2014

Location: PA

My second Lorex HD-IP/NVR system. Unfortunately, as with the LNR200 series the netHD software is awful. Once again I gave up after initial configuration and have been using the web browser interface, which is more user-friendly and responsive. However even the web client is quirky and lacking in usability features.

377 out of 414

Mike

on

February 1, 2014

Location: Virginia

Great quality video, very easy setup, unbelievably easy remote (mobile phone) setup.

I fumbled with DNS on foscams for hours to get the smartphone working.

This took 2 minutes to setup. I was shocked. I'll rate the DDNS later when I get around to using it.

378 out of 414

Caddant

on

January 31, 2014

Location: Home

Bought this mostly for the night vision and security. When I have the camera testing indoors the video is nice and clear. However, outside in it's permanent location for some reason the video is extremely grainy with what appears to be background noise? I'm not an expert on the terminology. I have this above my garage doors under the eave. Also, it appears to pick up images of dirt or something flying around in the air. It's been in the low 20F degree range, so I know it's not flying insects. I submitted a ticket to support two days ago and still waiting on answer as to why it would be grainy outside, but not inside my house. I was really hoping to be able to read a license plate if needed. Right now the camera is no better than the wireless non HD camera I had there before. The daytime video is good. Playing back video via the PC seems to play it in slow motion. I wouldn't think this would be the case on a gigabit network. It also plays in slow motion when i access the NVR directly. If I download the videos to my PC, then the videos play at a normal speed.

379 out of 414

Craig

on

January 31, 2014

Location: North Carolina

I purchased the LNR360 package at a great price and am so far really happy with the performance and ease of use of this system.
I set it up in minutes. The interface is extremely intuitive and easy to use and the clarity from the cameras in both day and night time operation is incredible.
Very happy with the system and would definitely recommend this to anyone who is searching for the best possible package in home security.
with 1080p out of the box, 2 spare ports for additional cameras and solidly made camera housings, I should have this system working for years to come. A great investment.

380 out of 414

Spanky

on

January 28, 2014

Location: Pittsburgh

Bought 2 of these LNV300 at costco where they offered $300 off of price. Installation was easy because of only having to run a cat 5 line for both power and video Set up of NVR was a breeze Smartphone and Tablet set up was also very easy I would recommend this system

381 out of 414

Richard

on

January 27, 2014

Location: Hollywood, FL

Just installed my new system. The manuals need some work. I downloaded and installed the Mac application and also used the web version. Couldn't get the unit to work with my big TV with HDMI or RGB cables. Setup of the unit was easy, I hired an electrician to run the wires and mount the cameras. Did not want to crawl in the attic. The Mac application has a nice interface, but the program keeps bombing. I'd use the web version, but it does not display the video images. I did download and install the plug in, but still no go. So I ended up doing some of settings via the web program and some with the Mac application. Still tweaking the system so that it will send me e-mail pictures when it detects motion. All in all I'm happy with the system.

382 out of 414

Francis

on

January 26, 2014

Location: Terrebonne, QC

Very easy setup, the hardest part was the wiring. Once the cameras in place, all you have to do is choosing personal settings to fit your needs. Great video quality, day and night.

Stratus connectivity can't be simpler, up and running in 3 minutes as advertised.

Overall, I'm impressed!

383 out of 414

Costco system buyer

on

January 25, 2014

Location: Rialto, ca

Have a home prewired for cat5 camera system. I do not get a picture with the prewire. I have tested wall installed cable test ok using a cat5e termination test. The IP address disappeared and can not get it back emailed tech support no response besides we will get to you or your case has been moved up. I am returning the system to Costco by Monday. My home is prewired with cat5e 350utp which should be plenty of bandwidth if hdmi over cat5 works so should this system

384 out of 414

Martin

on

January 25, 2014

Location: Wharton, NJ

I have only had the system for a week but so far it has been easy to setup. I'll have to wait for temps above 10F before I try to install the outdoor cameras. Setting up the remote access has been a chore. I will have to wait on hold for support to help as I have had no luck so far.

385 out of 414

Jamie

on

January 24, 2014

Location: PA

I bought this system for our small business after researching the options and running this product past our IT guy, who affirmed it should do the trick. I was amazed at how easy the system was to configure once all the cables were run. You literally just use the free app on your phone or tablet to scan the QR code on the DVR and the cameras show up automatically. I'm pretty sure this saved us a sizeable install fee if we had to pay a "professional" to do it--which I am not.

The image quality is outstanding in "live view" mode, but even moreso when you play back recorded clips. It makes our old "professionally installed" system look silly.

My only two complaints are as follows. The first is that the interface pictured on the downloadable user manual does not match the interface I see on my computer even close, which makes it worthless. I have a LNR 360 DVR, and the product support takes me to a manual for the 300 series LNR. Somewhere there is a disconnect because what my computer screen shows and what the manual says I should see does not match. My second complaint is with customer service. After two dropped calls and being put on hold the third time by the digitized answering system for over 30 minutes, I finally hung up and suffered through figuring the issue out myself.

My issue was figuring out where the software was storing my downloaded clips (the ones I pulled off the DVR for permanent storage). I could watch them download, but then they vanished. I eventually discovered how to change the default storage location. Now that I found them, playback is amazing HD quality.

All told, I'd buy this system again in a heartbeat. If you are a rookie like me, expect a bit of a learning curve up front, (and maybe be prepared to do it without the help of customer service), but it's manageable. Once it's up and running, it's great. Clear picture (even at night) and remote viewing and playback couldn't be more convenient. Five stars for the product performance...now if only they could get their customer service on the same level.

386 out of 414

orasadil

on

January 22, 2014

Location: Los Angeles

I bought the Lorex Stratus Vantage LNR382 system with 4 outdoor security cameras and 2 outdoor dome cameras from Costco. Costco had $300 rebate. I wanted HD at 1080p resolution, recorded events, complete control of my own operation and importantly the ability to do all of this from my pc computer, iPhone, Android phone and tablet. I am expert on computers. connection the unit to WI-FI, outlet and all 6 cameras in the room for test was all easy by scanning the code on the top of unit. In short, it was and is! This was an incredibly easy and intuitive experience for me with only a little difficulty setting up the email, when then I called LOREX support after waiting for 30 minutes the person couldn't solve the problem and put me for hold to higher knowledgeable agent after another 30 minutes the person answered and solved the connection by remotely accessing my computer and fixed after 30 minutes, but IE was not working only Chrome, so I called next day and after the same amount of time on hold with treble music the problem finally was solved . Otherwise the unit quality options and able to work on computer and able to change all controls are excellent. I'm highly recommending this system
I would recommend LOREX to try to reduce waiting time for their technical support.
My remote control was not working that they will replace it.

387 out of 414

Carol

on

January 22, 2014

Location: Utah

So far so good. Some features net really plug and play, Easy to get up and running, email and online a little trickier to get going. Picture is good, but not quite as clear as I had expected on zoom. Overall we like the system and would not choose a lower video quality system. The POE is great for installing as running a single line through is much easier and provides for a clean install.

The manual is 192 pages, so be prepared to devote a little time to learn about your new toy if you plan to use all the bells and whistles.

4 stars, docked 1 star for tech support because I was on the phone with tech support for over 2 hours for an issue that should have been detected in less than 5 minutes. Once my husband arrived home, he was able to point out the issue straight away. No lights on the back of unit = no power to cameras. Frustrating. Outsourced tech support may be cost effective for the company, however not always best for the consumer on the other end.

388 out of 414

zoomfly

on

January 22, 2014

Location: Olympia

Originally I had purchased another product that was subpar in image quality. I was not happy with it after a couple of days use. I was quite bummed out as it cost $600.00 but was able to return it. Being new to personal surveillance systems I quickly learned you get what you pay for.
I looked around the internet and came across the Lorex LNR 300 4 camera package with 8 channels. I did some research online and came to this site and found Lorex on youtube where I was able to see others image quality. This prompted me to take a chance on it. I ordered the system and turned it up quickly and am quite happy with my purchase. Out of the box it works!
I like the extra features such as zoom, playback, camera image adjustments and the ability to connect to the NVR anywhere within my personal network. Just learning my way around the system took a day or so and I am still learning it, the online manual is a must download and read. Most importantly the clarity of the image is great for the price. I like the IP Cameras as it makes installation easier.
I like that the system is expandable in hard drive space and this particular model gives me the amount of cameras I need.
The infrared night vision is good as well. Its so good I can see air particles at night, its annoying but impressive. The image quality on playback is good not jittery.
I would recommend this model to others who are not looking for the high end system but quality enough to get the job done. Be careful of other off the shelf products and do your research but if you are thinking of this particular model I would recommend it.

389 out of 414

Datspknrok

on

January 22, 2014

Location: Southern California

I'm literally heartbroken. I have a qsee model that works well but I decided to drop the extra $900 and go for the gold and get the lorex lnr382 with 6 cameras in HD video! Who wouldn't be excited? I'm a IT Engineer by trade so having a qsee system in production has been nice at the one rental property. Since we just bought a 4-plex with a pool, I'm more stoked for its set up than it's day-to-day operations, but was happy to spring for the HD for liability reasons.

So, I just purchased the LNR380 it is 6 camera deal + NVR from costco. The images look good live and the remote connectivity was nice (I use dyndns.org for my dynamic hosting), However, finding the videos (1 at a time only) and trying to actually view the playback is a mess. I dare not install the cameras until this is figured out. I kept searching for a time in the archive and it kept bouncing back 1+ hours before that time entered. Play was also horrible in that I tried to fast forward and the 2x & max out at 4x actually played slower than the 1x, which truly played .75x.

I'm just so dissappointed.

I am also having an issue when attempting to fast forward through footage. Firstly, I'm sitting on a brand-new Netgear AC1450. This router is built for speed with gigabit lan switching. Forget the wireless speeds on it, because both the pc and the NVR are wired in.

So 5 hours later, I've dropped the bitrate down from 4095 to 2048 to 1024 and back up to 2048. Dropped the pixels down from 1080p to 720 . Dropped video quality from Medium to Low.
It's still fighting me on playback.
The cameras are flashing every 10-15 seconds as if they are the first time turning on and adjusting to the light, and now 2 of 6 cameras are not coming online.

I'm just over it. Sorry for the negative, but I broke ever component down. Again I'm an IT engineer with surveillance system experience and television broadcast equipment. There's just no reason why a +$1,000 NVR system should act this slow. I wonder if this will even get posted. Oh well, again, so sorry, but I have to take this back. No one wants to sit 1 camera at a time trying to find footage and .75 speed and non-working faster speeds. I don't understand how this passed QA!

390 out of 414

jls

on

January 18, 2014

Location: Florida

The quality of the hardware, software control and video resolution is very good for this price point. Lorex should develop Windows 8 based Apps for Windows Surface Tablet & phone remote access and this would be a 5 star product/review.

391 out of 414

William

on

January 18, 2014

Location: Los Angeles

Best NVR interface I've used so far. Easy to setup. Not too noisy or bulky.

Cameras are good too, but I've seen better/smaller dome cameras. But overall, would go with Lorex again!

I wish they have 24 channel NVR, I have a huge store and I ended up having to buy 2 systems.

392 out of 414

Jim

on

January 18, 2014

Location: Greenville, SC

Not having any knowledge of security systems I became interested in Lorex when an associate received a notification email while we were on a business trip. He purchased his system to monitor their second home. After some research I selected the LNR 300 with 6 cameras having 150 feet of night vision. It took a week to get it and a couple of days to install securely in the location I wanted. Getting the IP address correct for internet connections took a couple of calls to tech service. The service was good but, waiting on hold for tech service is difficult.
I am happy with the system. It does exactly what we wanted.
I will be ordering two additional pan cameras when they become available.

393 out of 414

Appledoodle

on

January 17, 2014

Location: Lago Vista, Texas

I bought the Lorex Stratus Vantage LNR382 system with 4 outdoor security cameras and 2 outdoor dome cameras from Costco. I wanted HD at 1080p resolution, recorded events, complete control of my own operation and importantly the ability to do all of this from my Mac computer, iPhone and iPad. I know that this was a lot of "wants" but I got exactly what I wanted. I am not a computer nerd but do use a Mac and all this needed to be incredibly easy for my old brain. In short, it was and is! This was an incredibly easy and intuitive experience for me with only a little difficulty using my iPad with all of this. Once I had a handle on that all was perfect! My house was wired already for every possible contingency for security so I was able to pick what type of connectivity I wanted to use. In my case the POE was easy and important and the Lorex system allowed my to keep all wires completely hidden. I have gone on vacation and was able to see and control my entire system via the internet from hundreds of miles away with only a slight delay in reaction to changes that I wanted to make to cameras for clarity. I highly recommend this system to anyone who knows what they want to begin with and probably even for those who do not really know what that is....it is all there when you want it to be!!!

394 out of 414

jbr

on

January 17, 2014

Location: Alabama

ordered the 3rd system from Costco and received within 4 days. Eagerly I went to work hooking the system up . It takes about 1/2 a day to plan the best location for camera placement and configuration to send email alerts, etc. The viewing angle for these cameras is about 25% wider than the 600-700 line cameras that I was replacing. Great clarity. Glad the HD 1080P revolution has gotten affordable.

395 out of 414

Steve

on

January 16, 2014

Location: Tulsa, OK

Just received the 4-channel LNR300.Impressively packaged with simple to follow instructions. Very simple to set up except for the running of the ethernet cable but that was more about my house design.During setup I could not get the NVR to accept the default password but was able to reach a tech within about 20 minutes of my first attempt and had the NVR reset remotely within another 10 minutes. The HD picture is impressive with alot of options for settings which I am still working on figuring out.The only real complaint is the Stratus app, when its working its fine albeit slow, however most of the time after a moment or two I get a stopped responding message and it shuts down. Not a huge deal since who needs to watch their cameras for more than a moment or two to check an alarm, delivery etc. Overall I am happy with the system.

396 out of 414

Ken

on

January 16, 2014

Location: Sacramento, CA

I haven't had the opportunity to fully setup my system yet but so far I am very impressed with the quality of the equipment itself as well as the clarity of the picture and functionality of the night vision. I actually purchased a lower end system before this one, but while it was being shipped I continued to research surveillance systems and realized that the picture quality of HD was what I was looking for. The HD picture seemed to have a much better chance of actually getting a license plate or a very good description of a subject as opposed to a generic image of something.

Plus if you're going to take all the time and energy to wire in a system, you're much better off wiring cat5 as opposed to analog to allow for easier upgrades in technology.

397 out of 414

Puertorican

on

January 16, 2014

Location: Florida

I Bought in Costco LNR382C6b December 30 2013 now is January 16 2014 and is running perfectly.. I called Lorex yesterday and they helped me configure the email alert message .. This product is great and very easy to understand.

398 out of 414

Shane

on

January 14, 2014

Location: Henderson, NV

I work in the IT field and as with every product we get, I spend HOURS and HOURS researching them before making a commitment for purchase. The purchase of our Lorex LNR363C9B (1080p High Definition, 6 bullet cameras, 3 dome cameras, 3 TB DNR with additional switch for support up to 16 cameras) from Costco was no exception. I decided to buy from Costco because their return policy is extremely liberal. If I don't like it for any reason (up to 1 year), I could return it for a full refund.

Prior to receiving the system, I went through the entire manual (PDF version) to get myself acquainted with the product. When we finally got the system, I hooked up 1 camera to our router and began going through the manual again, step by step. In a short amount of time, I had the system functional.

Over the next several days, I dedicated an hour here and there to getting additional things set up. The wife and I both have Iphones, so first on the list was getting all of our I-Devices set up to monitor the camera remotely - Check. Next step was to set up the DDNS so we could access the system from a remote PC - Check. Next, was to get the motion detection set up on the camera so certain parts detect movement and other areas are ignored - check.

Today, I set up a GMAIL account so that the system could send us Email push notifications with still shot attachments whenever the camera detected movement. We can turn this on or off at will. When we leave the house for any length of time - this will be turned on!

Throughout the whole process, I have gotten stuck on a couple of things. Tech Support has been EXTREMELY helpful! Funny how when researching this system, this is the one and only bad remark I heard about Lorex. Either they did a dramatic turnover with their Tech Support or the comment was posted by a competitor because I was very impressed!

I would HIGHLY recommend this system! I just can't wait for Lorex to release their 1080P PTZ camera which will be going on the front of the house and tied into this NVR! It will be awesome! Customer Service said it should be around May time frame.

399 out of 414

HAA

on

January 14, 2014

Location: Alexandria, VA

I had to order a system fast, and this was available next day from Amazon. I had bought two little Lorex cameras earlier, so I knew that the company does worthwhile things.

The input is indeed very clear. I am overseas and watching the monitored areas of our house nicely. But this does not give temperature indications, as other systems do.

In addition, this proved a monster to install. I don't know why others write it's easy, unless they have been installing such systems or know networks and such. The instructions say very little about how to use the setup menu of the DVR.
To get a static address, one is told to find the MAC address of the DVR, but not where. Fortunately my router was good about setting it up, but it took me 2 hours just for that task.
Then I saw that the cameras cannot just be positioned and moved to various areas. They must be screwed somewhere. Then the DVR must sit close to the router and the small routers of the cameras also. Now everything is in a cramped space with a mess of cables on the floor. If I did not have to leave, I would return the system.

400 out of 414

James

on

January 13, 2014

Location: Los Angeles, CA

I purchased this system for home monitor and so far I'm very happy with it. I got the six camera system (4 bullets & 2 domes). I first tested the system in my living room with all six cameras connected and recording. After I was confident that everything works like it should, I wired in the cameras around my house. The videos from the cameras are very clear and I'm able to identify faces from pretty far away. (I like the feature where you can zoom in on an area during playback to see the faces more clearly.) I signed up for the DDNS feature so that I can remotely view the system from anywhere through the internet. Overall I think this is a great system for the price and more than adequate for my home surveillance needs.

401 out of 414

Mike

on

January 10, 2014

Location: Bay Area, Ca

PIcture quality is just as described, but there is a little noise along the borders of objects depsite having adequate daylight. Fully customizable features on the NVR. Easier to setup compared to SDI cable systems for HD.

402 out of 414

Dan

on

January 4, 2014

Location: Pennsylvania

You have to look up the documentation and utility for remote viewing online, but that is the only way to get the most up-to-date material anyway. Spend a few minutes reading and the setup and operation become clear. This system is as user friendly as it gets. Do not be intimidated that this is a network based system, the quality of video and ease of function are practically unbelievable. If you are not satisfied with the result, you obviously don't know much about closed circuit surveillance or local network headache. The LNR363 that I have is the best system I have ever seen for the price, period!

403 out of 414

SlomoeJoe

on

January 4, 2014

Location: West Chester, OH

Overall, I am pleased with the system. I did the installation myself never doing one before and it all came together nicely. I have the Costco system with 4 bullet and 2 dome cameras. The remote viewing works on my iPhone, iPad and two MacBook Pro computers. I have one dome camera that is either defective or has come disconnected which will require service when I can get to it. Lorex is prepared to replace the camera with no questions asked once the issue has be determined. My reason for a 4 star rating is due to the length of time needed to get to a technical resource (30-60 minutes on average). Once with a technical person, they are most helpful and able to answer all questions. I think this is a high value system. The estimate that I received for putting in a similar system with fewer cameras was over $6000. If you like saving money and are a little handy, I would highly recommend this as an alternative. Very good system (1080p) backed by a good company.

404 out of 414

Wallace

on

January 3, 2014

Location: Lethbridge

I have had the Lorex LNR382 NVR and 4 high def cameras for about 3 weeks.
I was able to setup and have it running in around 1 hour. For remote viewing I downloaded the Lorex netHD app on my Galaxy S4 phone and wifes iphone, both working great. Also have IP Cam Viewer app on Galaxy S4, iphone and Kindle working great. Just used Firefox and my IP address for my PC or laptop viewing.
I had some trouble with my Email reporting but I finally found my error and now I receive emails when any camera has it's motion sensing alarm.
Very happy with my purchase. Daylight video is very clear, night time in the dark is good. Looking to get a couple more cameras .

405 out of 414

Tonyv

on

December 29, 2013

Location: Vaughan,Ontario

Just received my Lorex LNR380 and am excited to get this system installed. Looks like ill be waiting a few months for this winter cold to end before i get to the install. I did a quick connect of all 4 camera's indoors and all is well. Great clear picture and good night vision from all 4 camera's. I'll be adding another 2 1080p camera's at time of install.

406 out of 414

EB

on

December 26, 2013

Location: Vancouver Island

No real experience with analog systems. These network based cameras are pretty easy to set up. All plug and play. The POE makes the hook ups simple and so can be quite remote from a power source. Hookup to the cloud and Android smart phone was as easy as advertised. I have a new phone and the longest part was figuring out how to read the QR code. Phone viewing performance is better than I expected ( on WIFI ). Live view on a PC is OK but playback is a bit sluggish. I think I will look at port settings maybe can improve but I think the problem is my slow upload speed ( DSL 6 MBit/S download ) and the fact that the recorded video is higher quality than the live feed. The browser interface works best for me for local intranet use as I don't have a monitor set up on the NVR box itself. Having some issues with the indicated time stamp on the playback bar at the bottom of the Browser playback screen. It is always out by exactly 1 hour from the picture time stamp? Camera setting adjustment is quite slick. I have found that the sensitivity for motion recording needs to be near 1 to avoid triggering on bugs. Stills picks me up every time at that setting. Overall pretty cool, I would like to buy a couple of more cameras but they are quite high $$$.

407 out of 414

Gavin

on

December 24, 2013

Location: Alabama

Did a bunch of research and decided on this system. Out of the box, I was impressed with the quality of the cameras, NVR, and cables. Installation was easy once camera locations were decided on and the most difficult part was reaching the higher locations and fishing the cables through the attic. Cable length was no problem throughout a 3,000 sq/ft., two-story home. I ran the HDMI cable to a small monitor next to the NVR in a closet. Fan noise from the NVR is nearly non-existent and no louder than my laptop. The system, once connected, has been up and running for days with no hiccups. The video quality is excellent and the IR lamps on the cameras light my driveway and yard sufficiently at night. Could not be more pleased with the entire system. The OS on the NVR is simple and I felt comfortable navigating through the menus after just a few minutes. The only negative thing I can say is that remote viewing from my laptop, while possible, has lots of bugs and does not work smoothly. Features such as snapshotting the camera's views doesn't work. Also, either I haven't found the right app, or I'm just doing something wrong, but I can get my phone to recognize the NVR so viewing the cameras that way doesn't work. I didn't buy this system for that purpose, I just required that the system records so that I can go back and review the footage should a break-in occur, and copy any recordings of a suspect to a thumb drive for police.

408 out of 414

Charles

on

December 16, 2013

Location: Whidbey Island Washington

Everything went to work right out of the box. Very impressive. I registered by telephone and had the system operational in about an hour (not including running a CAT5e cable to the back door.) the picture, in color, is so clear, I know we made the right choice having a lot of capability up front in the camera. We are just now beginning to explore all the other features; however, I expect it to go well as the point and click menu is very logical.

409 out of 414

Rich

on

December 16, 2013

Location: NY

System arrived packaged well from Costco. When we tried to set it up there was a CD and no usable manual. Put the CD in our computer it wasn't instructions; it was basically an advertisement. The only information in the box was how to get the system to work with my cell phone. Not how to install and work the system.

410 out of 414

Emeric

on

December 15, 2013

Location: Sherwood park, Ab

So far so good for the system. Remote viewing is not available on my Samsung Galaxy Tab 2 even though the tablet is powered by Android 4.2 - I do not know why is not showing on the Google Play list. Could it be a glitch on your side?

Emeric

411 out of 414

Pinetrees

on

December 11, 2013

Location: Cleveland Ohio

Only having the system a few days I cant comment long term, however the quality of the product out of the box is superior to other systems I have owned or seen.
The HD is far superior to the 780Dpi I am replacing. The standard 100' cables make the routing and install of cables a breeze. I was able to get the apps loaded and viewing on my I Pad and I Phone in minutes. A call to support with questions was satisfactory other than a long wait.
The support software setup is intuitive and easy to use.
Don't consider cheaper systems you wont be happy.

412 out of 414

Landonpika

on

December 6, 2013

Location: Memphis, TN

Purchased this product with no previous knowledge about security systems. Easy to set up and great picture quality. Lots of options. May end up adding a camera or two that can be panned and zoomed. Also, like previous reviewer I will probably end up port forwarding in the future for better picture on handheld devices.

Overall very satisfied and would recommend to friends and family.

413 out of 414

Home User

on

November 26, 2013

Location: Home

Bought this system after doing some research into 1080p camera systems. I also own a 960H system at work and the quality of the image is far superior with this system. The NVR works great, lots of system options. If you aren't an IT specialist, the QR scan code on the top of the NVR sets up the cell phone app easily so that you can avoid port forwarding your router(s), but here is the catch--the video is sent to Lorex Servers in the cloud first and then back to your cell phone/tablet/PC--the video then is choppy, slow and unreliable--SO, I ended up port forwarding my two routers (wireless and ISP) which was complicated for me, and required a call to Lorex support for help. BUT, now the video on my cell/PC is very fast, reliable, and quite good, even off of LTE networks on regular 4G. Power-Over-Ethernet cabling is awesome and more streamlined than the old cabling. Night vision is great, but the high definition day images are amazing. This was a great purchase and worth the extra money over lower resolution camera systems.

414 out of 414

Stephen

on

November 4, 2013

Location: Macon

I am eagerly awaiting the arrival of this new package. When can we expect the LNR300 with the 4 and 8 camera packages to be available?

ACCESSORIES

LNR300-8ch-Series

8-Channel PoE Switch

ACCLPS281B

Spanish security decal

DECAL-SP

 

French security decal

DECAL-FR

 

English security decal

DECAL-EN

Documentation

LNR300-8ch-Series

Documentation

Updates

Articles

OTHER PRODUCTS TO CONSIDER

LNR300-8ch-Series

Recently Viewed Products

LNR300 Series 8-Channel Security NVR with HD IP Cameras
Free & Fast Shipping
Free & Fast

Shipping

60 Day Returns
60 Day

Returns

1 Year Full Warranty
1 Year Full

Warranty