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Android Compatibility Alert for Edge DVRs

A compatibility issue has been noticed for certain Android phones and tablets when connecting to Edge DVRs. If you have one of the affected devices, when connecting to the system, you will either see an ERROR DISCONNECT message or a blank screen or non-moving image with a Bitrate and FPS of 0.

Edge android app Error

An update to the Edge Android app and DVR firmware for LH340 Edge3 Series and 16-channel LH330 Edge2 Series DVRs has been posted to address this issue. Firmware updates for 8-channel LH330 Edge2 Series are coming soon. Please see this post for more information.