Buy Online or Call 1-888-425-6739 | 8:30 AM - 7 PM EST | 7 Days a Week

Lorex Baby monitor safety alert and recall

 

Hazard:
The video monitor’s batteries can overheat, swell and expand and cause the battery cover to open or come off. This can expose hot batteries, posing a burn hazard to consumers.

CARE 'N' SHARE Series 3.5" Video Baby Monitor with fixed camera CARE 'N' SHARE Series 3.5" Video Baby Monitor with PTZ camera CARE 'N' SHARE Series 3.5" Video Baby Monitor with PTZ camera CARE 'N' SHARE Series 3.5" Video Baby Monitor with fixed camera

 

Consumer Contact:
Lorex toll-free at 844-265-7388 from 9 a.m. to 5 p.m. ET Monday through Friday


Units
About 26,000 (in addition, 8,000 were sold in Canada)

Models
BB3521, LB311, BB3525, BB35X, LB315, LB325X, BB352, BB3525PK22B, BB4321T, BB4325X, LW3451, LW3451X

Baby Monitor Description Model No UPC Components Model No Defective component
CARE 'N' SHARE Series 3.5" Video Baby Monitor with fixed camera BB3521 7-78597-35210-8 1 x WL3520, 1 x BB311AC1B WL3520 (Monitor)
CARE 'N' SHARE Series 3.5" Video Baby Monitor with fixed camera LB311 7-78597-00311-6 1 x WL3520, 1 x BB351AC1B WL3520 (Monitor)
         
CARE 'N' SHARE Series 3.5" Video Baby Monitor with PTZ camera BB3525 7-78597-35250-4 1 x WL3520, 1 x BB351AC1B WL3520 (Monitor)
CARE 'N' SHARE Series 3.5" Video Baby Monitor with PTZ camera BB35X 6-95529-00002-2 1 x WL3520, 1 x BB351AC1B WL3520 (Monitor)
CARE 'N' SHARE Series 3.5" Video Baby Monitor with PTZ camera LB315 7-78597-00311-6 1 x WL3520, 1 x BB351AC1B WL3520 (Monitor)
CARE 'N' SHARE Series 3.5" Video Baby Monitor with PTZ camera LB325X 6-95529-00002-2 1 x WL3520, 1 x BB351AC1B WL3520 (Monitor)
         
CARE 'N' SHARE Series 3.5" Video Baby Monitor with 2 PTZ cameras BB352 7-78597-35252-8 1 x WL3520, 2 x BB351AC1B WL3520 (Monitor)
CARE 'N' SHARE Series 3.5" Video Baby Monitor with 2 PTZ cameras BB3525PK22B 7-78597-35252-8 1 x WL3520, 2 x BB351AC1B WL3520 (Monitor)
         
CARE 'N' SHARE Series 4.3" Video Baby Monitor with fixed camera BB4321T 7-78597-43210-7 1 x WL4320, 1 x BB311AC1B WL4320 (Monitor)
         
CARE 'N' SHARE Series 4.3" Video Baby Monitor with PTZ camera BB4325X 7-78597-43250-3 1 x WL4320, 1 x BB351AC1B WL4320 (Monitor)
         
CARE 'N' SHARE Series 4.3" Video Home Monitor with PTZ camera LW3451 7-78597-34510-0 1 x WL3401, 1 x BB351AC1B WL3401 (Monitor)
CARE 'N' SHARE Series 4.3" Video Home Monitor with PTZ camera LW3451X 7-78597-03451-6 1 x WL3401, 1 x BB351AC1B WL3401 (Monitor)

The defective component model numbers are WL3520, WL4320, and WL3401, these are the 4.3" and 3.5" monitors that contain the blue lithium polymer battery inside. The model numbers are printed on the back panel of the monitor.

The video monitors are being recalled due to batteries overheating, swelling and expanding which causes the battery cover to open or come off.

Model no of the deffective monitor

Deffective battery


Description
This recall involves Lorex Care ‘N’ Share video baby monitors. The model numbers included in this recall are WL3520, WL4320 and WL3401. The model numbers are printed on the back panel of the monitor. The monitors were sold in bundles with cameras. The monitors contain a blue lithium polymer battery and measure about 4 inches tall by 5 inches wide. The monitors have a white plastic back and either a white or black border. “LOREX” or “The Lorex Baby” is printed below the monitor screen.


Incidents/Injuries
The firm has received 488 reports of batteries overheating and expanding; about 140 reports involved the swelling of the battery pack, causing its plastic casing to open or come off.  No injuries have been reported.


Remedy
Consumers should immediately stop using the recalled monitors and contact Lorex to receive a full refund.


Sold at
Babies “R” Us, B&H, Best Buy, Target, The Home Depot, Walmart and online at www.amazon.com andwww.lorextechnology.com from May 2013 through April 2016.  The video baby monitors were sold in bundles for between $60 and $140.


Importer(s)
FLIR Commercial Systems Inc., of Goleta, Calif.


Distributor(s)
Lorex Technology Inc., of, Canada


Manufactured in
China