Relevant models / series: See below.
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A: Lorex Stratus Connectivity is an exclusive cloud-enabled service that allows for remote access to your system over the Internet without requiring any network configuration, DDNS registration, or port forwarding. Each system includes a Device ID, a unique code that allows your system to handshake with Lorex’s servers for a secure, instant connection over the Internet.
The system supports remote access using PC, Mac, Android™, and iOS, and you can connect to your system for the first time on any smartphone or tablet by simply scanning the QR code. A computer is not required for the initial setup.
Please note that an upload speed of 1Mbps or higher is recommended for the best video performance.
A: Yes, the DVR firmware and software must be upgraded to the latest version to use the Lorex Stratus Connectivity service. For your convenience, when it is connected to the Internet, the system will automatically alert you if there is a firmware upgrade available. Once the firmware update is complete, check the downloads tab to update the PC or Mac Client Software or check the Google Play Store for Android™ or the App Store for iOS for mobile app updates.
NOTE: During the firmware update process, do not unplug or power off the DVR.
A: Use the Lorex ECO Stratus app to connect to your DVR on iPhone®. The latest version of the app is available for free from the App Store.
To connect to your DVR using the iPhone® app:
Use the Lorex ECO Stratus HD app to connect to your DVR using an iPad®. The latest version of Lorex ECO Stratus HD is available for free from the App Store.
To connect to your DVR using the iPad® app:
A: The Android™ app has been updated to add new features (such as the ability to view up to 16 cameras at the same time) and to improve performance and stability. The updated app is available for free from the Play Store.
To connect to your DVR on an Android device:
A: There is a Recording Calculator for ECO Series DVRs that can estimate the number of hours or days of continuous recording you can expect from your system depending on hard drive space and recording parameters.
The effective recording time can be greatly improved by setting your cameras to record for motion only (see Q: How do I set up the DVR to record only when there is motion detected?). Please note that recording times are estimated and actual recording time may vary depending on factors such as movement in the scene.
NOTE: The Recording Calculator is only available for PC.
To use the Recording Calculator:
A: Up to 3 users can be connected to the DVR at the same time.
A: If you have forgotten the password for your DVR, you must call Lorex Technical Support to have the password reset. For security, there is no way to reset the password yourself. Before calling Technical Support, please ensure your DVR is connected to your network (connect the DVR to your router with an Ethernet cable and restart the DVR).
A: The default user name is admin and the default password is 000000. By default, passwords are enabled on the system and are required to access system menus or log into the DVR over the Internet. For security, the first time you log into the DVR over the Internet, you will be prompted to create a unique password for the DVR.
Even if you do not use the remote connectivity features of the DVR, it is still essential to create your own password to ensure that unauthorized people cannot gain access to your system. See below for details on how to change the default password.
To change the password on your DVR:
A: Yes, this sound is the HDMI port initializing for the first time. Please note it can take up to two minutes for the DVR to fully boot up and show an image using HDMI, as the DVR must receive a confirmation signal from the monitor/TV.
A: To set up the DVR to record only when motion is detected, you will need to configure a recording schedule that will record motion events only, copy the schedule to all channels, and configure your cameras for motion detection.
Step 1 of 2: Configure an event-only recording schedule:
|Motion Only Recording Schedule|
Step 2 of 2: Configure your cameras for motion detection:
A: The system can send e-mail notifications when it detects motion. Follow the steps below to set up email notifications using Lorex's email server.
NOTE: If you want to use a custom email server, see the manual for details.
To set up email alerts:
Last Updated: 5/21/2014