Relevant Models / Series: LW2310 Live SD Series, LW2400 / LW2401 / LW2450 / LW2451 Live SENSE Series, LW2710 SD7 / LW2910 SD9 Series, LW2730 SD7+ / LW2930 SD9+ Series
You can now connect to your Lorex system with Skype remote viewing using the Skype app from the Windows Store. You must download the latest driver for PC for Lorex systems that use Skype for remote viewing. The new driver allows you to connect to your cameras using the Skype app from the Windows Store as well as Skype for desktop.
Use the following procedure to install the latest driver and setup remote access using the Windows Store Skype app.
NOTE: Windows RT and Windows phone devices are not supported at this time.
NOTE: It is necessary that you download the latest driver to connect to your camera using the Windows Store Skype app. Previous drivers for PC are only compatible with Skype for desktop.
NOTE: Pair the camera that is most important for you to view remotely to Channel 1. For instructions on how to pair cameras, please refer to the user's manual provided with your system.
You must have two Microsoft accounts to access your camera: your personal Microsoft account (for running the Skype app) and one for the camera. When setting up remote access to your camera, you will use the Microsoft account created for your camera, not your personal account. This section assumes you already have a personal Microsoft account.
NOTE: You may see the following screen when you launch the Skype app depending on your version of Windows 8. If this screen appears, click Sign into each app separately instead.
NOTE: If you can see an image from a webcam that is already connected to your computer, select Digital Video Monitor from the drop-down menu.
Next, you have to send a contact request from the camera's account to your personal account.
NOTE: This step requires you to log in to Skype from a different computer or compatible mobile device.
NOTE: Video may appear pixelated immediately after connecting. It should improve within a few seconds, depending on your Internet connection.