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Remote Control Troubleshooting

Applies to the following models: LNR100, LNR400, LHV1000, LHV2000

If your remote control is not being detected by the system, try the following troubleshooting tasks.

Install Batteries

Most Lorex systems come with batteries for the remote control. Make sure the batteries are installed. Install two new AAA alkaline batteries if the issue persists.

Set the Remote Control Address

If you are using a remote control from another Lorex system, you can set up your remote control to pair it with a specific system.

To set the remote control address:

  1. Right-click and click Main Menu. Enter the system user name (default: admin) and password (default: 000000).
  2. Click and then click Setting > General > General.
  3. Under Device No., enter the address number you would like to assign to the remote control.
    Your screen may appear different depending on the model.
  4. Click OK
  5. Using the remote control, press Add. Then enter the address number and press Enter.

    NOTE: When entering the address number using the remote, make sure that you press three digits. A single-digit number should be preceded by two zeros. A two-digit number should be preceded by one zero. For example, if you entered 8 as the Device No., you have to press Add then 008 on the remote.

Last updated: July 8, 2015