Buy Online or Call 1-888-425-6739 | 8:30 AM - 7 PM EST | 7 Days a Week

Troubleshoot DVR / NVR

Choose from the options below to direct your inquiry:

Remote Connectivity

DVR / NVR Not Powering Up

Monitor Issues

Port Forwarding

Troubleshoot DVR / NVR

ECO Series

Edge Series

netHD Series

Additional information:

Stratus Connectivity
Lorex DDNS Remote Viewing Setup
Understanding Storage Capacity
Uninterruptible Power Supplies
Security Hard Drives
How Touch Screen Monitors Work
Guide to Ports and Connections
Guide to Recording Resolution
Daylight Savings Time and Network Time Protocol (NTP)


To download the user manual, quick start guide, software, or technical specifications for your system, or to access frequently asked questions, enter the model number (e.g, LH150) into the search bar at the top of the screen.

Search bar: top right corner of the page